Windows, Client Operating Systems, Windows Server Operating Systems, Cisco Wireless AP, General software installation and troubleshooting, PC Hardware, PC Peripherals, DMS setup and troubleshooting, Body Shop software, Parts hardware, VPN, Security Cameras, Alarm Systems, Blackberry phone setup and troubleshooting, Cabling (creating, punching, tracing, new runs), T-1 cutovers, A/V Hook up, Profiles troubleshooting, Accounting software, Terminal services, Antivirus, CRM, Microsoft Office Software, General Office Productivity software, MAC, F & I Software, Cell Phones – setup and troubleshooting, Physical and Electronic Fax setup and troubleshooting, Printer Setup and troubleshooting, Server room cleanups, Autotask, Kaseya. Skills : Active Learning, Active Listening, Critical Thinking, Learning Strategies, Reading Comprehension, Speaking, Writing, Coordination, Service Orientation, Social Perceptiveness, Complex Problem Solving, Equipment Maintenance, Installation, Quality Control Analysis, Repairing, Technology Design, Troubleshooting, Judgment and Decision Making, Systems Analysis.