Call Center Team Leader - Supporting Volvo Cars TTECCall Center Team Leader - Supporting Volvo CarsMahwah, NJThe Volvo Team Leader provides leadership through coaching, performance analysis, customer escalation management, process improvement initiatives, and business reporting while ensuring world-class customer experience for Volvo owners requiring roadside assistance services. This role drives operational excellence through coaching, performance management, customer experience oversight, and workforce optimization while ensuring achievement of client, company, and program objectives.
NewCommissioning Project Engineer (Data Centers) JobotCommissioning Project Engineer (Data Centers)Morristown, NJ$90,000–$160,000 / yearMust be self-motivated and well versed in Data Center projects touching on large building MEP systems design, commissioning, retro-commissioning, energy modeling/analysis and construction for complex buildings. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewMechanical Commissioning Engineer / Project Manager (Data Centers) JobotMechanical Commissioning Engineer / Project Manager (Data Centers)Secaucus, NJRemote$135,000–$165,000 / yearThe successful candidate must be self-motivated and well versed in Data Center projects touching on large building MEP systems design, commissioning, retro-commissioning, energy modeling/analysis and construction for complex buildings. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Call Center Agent - Travel Benefits Conduent IncCall Center Agent - Travel Benefits$38,640–$48,300 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Call Center Agent (Must have Healthcare Experience) EliosCall Center Agent (Must have Healthcare Experience)Woodland Park, New JerseyWill need to be confident on the phone, able to work on their own after training period. Position Requirements:Previous high volume call center experience.
Call Center Agent - Remote Peace Global Solutions LogisticsCall Center Agent - RemoteNewark, New JerseyRemoteQualifications:• High school diploma or equivalent• Proven experience in a call center or customer service environment• Excellent communication and interpersonal skills• Ability to multitask, prioritize, and manage time effectively• Proficient in using computers and various software applications• Strong problem-solving abilities and ability to remain calm under pressure• Self-motivated with a positive attitude and willingness to learn• Previous experience in the logistics industry is a plus• Bilingual candidates are strongly encouraged to applyBenefits:• Competitive salary and performance-based incentives• Comprehensive training program• Flexible work schedule• Work from the comfort of your own home• Advancement and growth opportunities within the company• Collaborative and supportive work environment• Health and life insurance benefitsJoin our team and become a part of a dynamic and growing company that values its employees and customers. Key Responsibilities:• Answer incoming calls from customers and identify their needs• Provide accurate and timely information to customers regarding our services and products• Handle customer inquiries and complaints, and escalate them to the relevant department if necessary• Follow up with customers to ensure their issues have been resolved satisfactorily• Make outbound calls to potential customers to promote our services and generate sales leads• Update customer information and transactions in the company database• Meet and exceed individual and team performance targets• Keep up-to-date with product knowledge and industry trends• Collaborate with other team members and departments to ensure a smooth customer experience.
NewCustomer Call Center Agent Coca-Cola HBC AGCustomer Call Center AgentNY$1,400–$1,550As a Customer Call Center Agent, you'll be the first point of contact for our customers-representing a globally recognized brand and playing a key role in delivering outstanding service and support. YOUR NEW KEY RESPONSIBILITIES: Proactively reach out to customers via outbound calls and respond to inbound inquiries with professionalism and care.
Call Center - Licensed Insurance Sales Representative/Sales Agent Freeway Insurance Services America LLCCall Center - Licensed Insurance Sales Representative/Sales AgentPassaic, NJ$15.92–$20 / hourOur Company: Confie and its family of companies - Freeway Insurance , Acceptance Insurance, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives!
Call Center - Insurance Sales Representative/Sales Agent Freeway Insurance Services America LLCCall Center - Insurance Sales Representative/Sales AgentPassaic, NJ$15.92–$20 / hourOur Company: Confie and its family of companies - Freeway Insurance , Acceptance Insurance, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives!
Call Center - Bilingual Insurance Sales Agent/Sales Representative Freeway Insurance Services America LLCCall Center - Bilingual Insurance Sales Agent/Sales RepresentativeBloomfield, NJ$15.92–$20 / hourOur Company: Confie and its family of companies -Freeway Auto Insurance, Acceptance Insurance, Southern Harvest, InsureOne, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Agency by the Insurance Journal for the tenth straight year! With over 1250 locations with retail locations across 27 states and licensed providers for all states, we encourage you to take your career and income potential to new heights!
Call Center Agent- Experience Preferred- Bilingual (English/Portuguese/Spanish) Nirvana Healthcare Management ServicesCall Center Agent- Experience Preferred- Bilingual (English/Portuguese/Spanish)West Orange, NJ$17–$20 / hourFull timeJoin our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare.
Inbound Call Center Reps - Financial Transfer Agent Dept. ExlService Holdings IncInbound Call Center Reps - Financial Transfer Agent Dept.NY$19–$24 / hourIn this role, you'll make an impact in the following ways: Respond to customers inbound calls via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance. Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery.
Sr. Representative, Variable Annuities Call Center 93818 New York Life Insurance CoSr. Representative, Variable Annuities Call Center 93818$46,500–$66,500 / yearOur diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs.
Call Center Supervisor Conduent IncCall Center Supervisor$44,660–$58,000 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In this role, you can expect the following working conditions: Remote work: Work in a way that allows you to work from home and have time onsite when needed to connect with other team members and business leaders.
NewCall Center Scheduler ImageCare RadiologyCall Center SchedulerHackettstown, NJThis role is responsible for delivering high-quality customer service while efficiently managing appointment scheduling, patient communications, and account updates. At ImageCare Radiology, we offer a wide range of diagnostic imaging services across 20+ locations in Northern and Central New Jersey.
NewCall Center Scheduler Image Care CentersCall Center SchedulerHackettstown, NJThis role is responsible for delivering high-quality customer service while efficiently managing appointment scheduling, patient communications, and account updates. At ImageCare Radiology, we offer a wide range of diagnostic imaging services across 20+ locations in Northern and Central New Jersey.
NewBilingual Spanish/English Contact Center Agent Pearl Interactive Network LLCBilingual Spanish/English Contact Center AgentNYPearl Interactive Network is seeking Seasonal Bilingual Spanish/English Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts. Physical Requirements: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear.
Travel Agent, Full Service, Travel Contact Center AAA-Mid-Atlantic, Inc.Travel Agent, Full Service, Travel Contact CenterNYRemote$16.10–$30 / yearAnswers and accurately processes incoming telephone calls, e-mails, and web chat sessions related to AAA travel while demonstrating a pleasant and professional manner in compliance with quality guidelines while actively looking for upsell and cross sell opportunities to meet Members' needs. AAA Club Alliance is seeking a Travel Agent (Full Service), to join our Travel Contact Center This role supports Member/non-Member sales and service on multiple levels through multiple communication channels related to full-service domestic and international travel products.
Remote Healthcare Call Center Representative Conduent IncRemote Healthcare Call Center RepresentativeNYRemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Requirements for Remote Call Center Representative: Successfully complete customer service assessment & typing test on a computer (not compatible with mobile devices).
Benefits Call Center Representative Conduent IncBenefits Call Center RepresentativeNY$33,600–$42,000 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Additional skills and competencies include: Ability to maintain professionalism, accuracy, and composure while handling high volumes, competing priorities, and time‑sensitive requests.
Call Center Representative Ascensus LLCCall Center RepresentativeNewark, NJRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeNewark, NJRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
CLIENT CENTER GUEST SERVICE AGENT Compass Group North AmericaCLIENT CENTER GUEST SERVICE AGENTNY$29–$30 / hourActing as an overall Hospitality Services resource to guests and employees by providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information. Located on the Third Floor GSAM Client Center, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay.
NewBilingual Call Center Representative Ascensus, IncBilingual Call Center RepresentativeNewark, NJRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Contact Center Agent I, Per Diem VNS HealthContact Center Agent I, Per DiemNYRemote$17.49–$21.80 / hourp>This contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely and appropriate services. We're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
Contact Center Agent I VNS HealthContact Center Agent INYRemote$17.49–$21.80 / hourp>This contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely and appropriate services. We're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
Contact Center Agent I (Bilingual Spanish Speaking) VNS HealthContact Center Agent I (Bilingual Spanish Speaking)NYRemote$17.49–$21.80 / hourp>This contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely and appropriate services. We're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
Call Center Representative Prism Vision GroupCall Center RepresentativeTeaneck, New Jersey$18–$33.08 / hourExcellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.
Call Center Representative Butler America Aerospace LLCCall Center RepresentativeClifton, NJCall Center Representative Location: Clifton, NJ (07014) Job ID: #72434 Pay Range: $19-21 Description: Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Job Specific Requirements Must be familiar with Microsoft 365 Experience with SalesForce CRM a plus. * Typical workday: o Onsite o Shift M - F 8a - 5p o Not required - OT or Weekends o Travel is Not required Top skills: Customer service, professionalism, high volume environment.
Call Center Representative Planet HondaCall Center RepresentativeUnion, New JerseyAs an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial role in ensuring our customers have a positive experience from their first point of contact with our dealership.
Remote Benefits Call Center Representative Conduent IncRemote Benefits Call Center RepresentativeNYRemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations.
Call Center Representative I Metroplus Health Plan IncCall Center Representative INYThe primary responsibilities, include but are not limited to, answering customer calls, proactively working to resolve our members and providers questions and concerns, responding to and documenting all customer encounters, intaking complaints, conducting outreach and retention efforts, assisting with Primary Care Provider (PCP) selections and handling all provider inquiries related to eligibility, claims and authorizations. Required Education, Training & Professional Experience: High School graduation or evidence of having satisfactory passed a High School Equivalency Program; and.
Call Center Representative Veolia Environnement SACall Center RepresentativeTeaneck, NJIt offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.
Call Center Representative Butler America Aerospace, LLC.Call Center RepresentativeClifton, NJ$19–$21 / hourCall Center RepresentativeLocation:Clifton, NJ (07014)Job ID: #72434Pay Range: $19-21Description:- Manage large amounts of incoming calls- Generate sales leads- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customers Job Specific Requirements- Must be familiar with Microsoft 365- Experience with SalesForce CRM a plus. * Typical workday: o Onsite o Shift M - F 8a - 5p o Not required - OT or Weekends o Travel is Not required Top skills: Customer service, professionalism, high volume environment.
Call Center Representative - Career Growth EchoStar CorpCall Center Representative - Career GrowthRoseland, NJEchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach.
Call Center Representative - Career Growth EchoStarCall Center Representative - Career GrowthRoseland, New JerseyFull timeEchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach.
Call Center Representative US Oncology IncCall Center RepresentativeTeaneck, NJCookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. We're sorry, but it looks like this job may be no longer available or does not exist.
Call Center Representative III Trustmark Insurance CompanyCall Center Representative III$23.49–$33.94 / hourAbout the role Responsible for responding to high volume of inbound client/customer requests and inquiries by providing information, processing basic customer profile changes, or directing requests to other functional business teams. The compensation range for this role is (based on the corporate location in Lake Forest, Illinois): $23.49 - $33.94 per hour The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors.
Team Leader / Contact Center Beltone Electronics CorpTeam Leader / Contact CenterParsippany, NJ$55,000–$60,000 / yearHas experience overseeing and directing the flow of incoming calls, assigning work to the team and strategizing based on ebbs and flows of the business while ensuring that KPIs and metrics are met. Lead and support the team while actively assisting with daily operations, including answering calls, quality assurance, trainings, and stepping in to help with workload as needed.
Team Leader / Contact Center BeltoneTeam Leader / Contact CenterParsippany, New JerseyHas experience overseeing and directing the flow of incoming calls, assigning work to the team and strategizing based on ebbs and flows of the business while ensuring that KPIs and metrics are met. Lead and support the team while actively assisting with daily operations, including answering calls, quality assurance, trainings, and stepping in to help with workload as needed.
Insurance Sales Agent, Inbound Polly Insurance Agency LLCInsurance Sales Agent, InboundNY$33,000–$38,000 / yearAs the leading embedded automotive insurance marketplace, Polly seamlessly integrates coverage options from 40+ insurance carriers into the automotive buying experience at thousands of dealerships across the country, delivering savings to consumers when they need it most. As a Sales Center Agent here at Polly, you will analyze, advise, and sell personal lines insurance policies to customers, by: Handling an average of 150 inbound leads per month with motivated real-time car buyers.
Bilingual Customer Care Agent (BCCA082426) SelectQuote IncBilingual Customer Care Agent (BCCA082426)Dynamic liaisons, agents serve as the first point of contact consumer advocates to acquaint clients with SelectQuote's platform of products (Senior, Life, Auto & Home, Dental/Vision/Hearing, and Identity Theft Protection) ensuring they are not overpaying for insurance and maximizing savings. As the only client-facing team to support all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure customer satisfaction and guide members through utilization of plan benefits.
Licensed Bilingual Medicare Sales & Retention Agent (BCCA082426) SelectQuote IncLicensed Bilingual Medicare Sales & Retention Agent (BCCA082426)NYRemoteDynamic liaisons, agents serve as the first point of contact consumer advocates to acquaint clients with SelectQuote's platform of products (Senior, Life, Auto & Home, Dental/Vision/Hearing, and Identity Theft Protection) ensuring they are not overpaying for insurance and maximizing savings. As the only client-facing team to support all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure customer satisfaction and guide members through utilization of plan benefits.
Support Agent I Renaissance Learning IncSupport Agent INYRemote$34,900–$40,200 / yearRenaissances solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matterscreating energizing learning experiences in the classroom. In this role as Support Agent I, you will be responsible for: Manage customer support interactions across multiple channels (phone, chat, email) with professionalism, empathy, and active listening to fully understand issues before proposing solutions.
Customer Care Agent (CCA082426) SelectQuote IncCustomer Care Agent (CCA082426)Agents could be asked to assist with enrolling clients in their Medicare plans, assisting our Healthcare Select team with Population Health initiatives, and other potential responsibilities as needed Technology skills - We use a proprietary CRM system that requires multiple screens and an ability to manipulate multiple systems and find critical information while maintaining a conversation with the client; efficiency with Google Suite, soft phones, and multiple screens is crucial for success Education and Experience: Recent insurance, call center, or sales experience preferred High school diploma or GED required Requirements: If you do not currently hold an active Life & Health or Accident & Health insurance producer license in your resident state, you will be required to obtain the necessary license prior to starting with assistance from our onboarding team Prolonged periods of sitting at a desk and working on a computer Hardwired high speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps. Skills/Abilities: Strong Work Ethic and Ability to Build Client Relationships Solutions focused Mindset Propensity to Advocate for Consumers and Be a Sales Team Liaison Ability to adjust to business needs & changesFlexibility with business needs - You need to be able to commit to high-volume hours during peak season.
Licensed Medicare Sales & Retention Agent (CCA082426) SelectQuote IncLicensed Medicare Sales & Retention Agent (CCA082426)NYRemoteAs the only client-facing team to cross-sell products in all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure satisfaction and guide members through utilization of plan benefits. Technology skills - We use a proprietary CRM system that requires multiple screens and an ability to manipulate multiple systems and find critical information while maintaining a conversation with the client; efficiency with Google Suite, soft phones, and multiple screens is crucial for success.
Expedition Specialist - Reservations Agent Lindblad Expeditions Holdings, IncExpedition Specialist - Reservations AgentNYFrom taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we''re now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the "Exhilaration of Discovery". Whether it is helping a prospective guest learn about expedition travel and the amazing experiences available, welcoming back loyal past guests to assist them in planning their next adventure, or helping a booked guest prepare for the trip of a lifetime, our Expedition Specialists are the primary connection that our guests and travel partners have with Lindblad.
Collections Agent Guild Mortgage CompanyCollections AgentNY$20–$23 / hourThe role is primarily responsible, under direct to moderate supervision, to assist homeowners through inbound and outbound calls in a high-volume call center environment to determine the best possible method to address early defaults using a variety of collections and workout solutions. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio, e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Customer Relations Representative - State Farm Agent Team Member Ronald Demyers - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberMontclair, NJWe invest heavily in growth through ongoing training, mentorship, daily role plays, and access to conferences and certifications, while also supporting work-life balance with flexible schedules and a vibrant downtown office location surrounded by great restaurants and public transit. We’re a “work hard, play hard” team that celebrates wins, supports each other through challenges, and is always growing together—making this a great place for motivated, ethical, team-oriented individuals who want to build a meaningful and rewarding career.
Guest Experience Agent (Overnight) Accor SAGuest Experience Agent (Overnight)NYMaintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel.