Business Development Agent Passport AutoBusiness Development AgentCamp Springs, MD$50,000–$85,000 / yearFull timep tabindex="0">We are hiring a Business Development Center (BDC) Agent whose main focus is making high-volume outbound phone calls to consumers interested in selling their vehicles. If you enjoy being on the phone, moving fast, and working toward clear daily goals — this role is for you.
Business Development Agent Passport Auto GroupBusiness Development AgentSuitland, MDFull timeWe are hiring a Business Development Center (BDC) Agent whose main focus is making high-volume outbound phone calls to consumers interested in selling their vehicles. What We Offer Hourly base pay + bonuses tied to calls, appointments, and vehicle purchases 50k base with potential of 85k per year!
NewLead Software Engineer OneMain FinancialLead Software EngineerBaltimore, MD$96,000–$115,200 / yearThe ideal candidate will have in-depth experience with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers, reporting tools, API integrations, and a strong hands-on working knowledge of NiceCX systems. Data modeling experience to design, develop, and maintain GraphQL APIs and Data Solutions using RDBMS like Aurora, Postgres, and in-memory data stores like Amazon Memory DB and Redis, ensuring optimal performance, data integrity, availability and scalability.
NewSupport Call Center Agent Software Guidance & AssistanceSupport Call Center AgentRockville, MD$20–$22 / hourSoftware Guidance & Assistance, Inc., (SGA), is searching for a Support Call Center Agent for a CONTRACT assignment with one of our premier Regulatory clients in Rockville, MD. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do.
Call Center Agents (Bethesda,MD) Ivyhill Technologies LLCCall Center Agents (Bethesda,MD)Bethesda, MD$40,000–$44,000Be familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.
Customer Service Call Center Agent VECRA IncCustomer Service Call Center AgentLanham, MDRemoteFull timeAgents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per day (with higher call volume during open enrollment). VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting firm.
NewSupport Call Center Agent SGA Inc.Support Call Center AgentRockville, MD$20–$22 / hourSoftware Guidance & Assistance, Inc., (SGA), is searching for a Support Call Center Agent for a CONTRACT assignment with one of our premier Regulatory clients in Rockville, MD. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do.
Call Center Agent Zimmerman Associates IncCall Center AgentBethesda, MDFamiliarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Zimmerman Associates, Inc. (ZAI) is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions' premier coordinating authority for appointing and referral management.
Call Center Agent Boothe Heating, Air, Plumbing and DrainsCall Center AgentHollywood, Maryland$15–$17 / hourFull timeOur Call Center Agents handle both inbound and outbound calls, assisting current and potential customers while creating a professional, positive, and friendly experience every time. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.
Call Center Agent Boothe's Heating, Air & PlumbingCall Center AgentHollywood, MD$15–$17 / hourOur Call Center Agents handle both inbound and outbound calls, assisting current and potential customers while creating a professional, positive, and friendly experience every time. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.
Call Center Agent ConsultNetCall Center AgentRockville, MDFor over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. We are seeking customer-focused professionals to join a high-volume Support Center responsible for assisting investors, registered representatives, and other financial industry professionals.
Medical Call Center Representative MedVanta CareersMedical Call Center RepresentativeBethesda, MarylandOur services are specifically designed for musculoskeletal (MSK) providers and go beyond that of a traditional MSO, empowering our clients with the precise infrastructure, data, technology, and administrative processes needed to thrive both today and tomorrow. The individual must demonstrate knowledge of orthopaedic practice; possess the ability to collect data reflective of the patient’s clinical status and interpret the appropriate information needed to identify each patient’s requirements related to their specific needs.
Contact Center Agent La Clinica Del PuebloContact Center AgentHyattsville, MDSynopsis: The Call Center Agent serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience across all communication channels, including phone, patient portal, text, chat, and other digital platforms. This role supports the FQHC mission by ensuring timely access to care, resolving patient inquiries efficiently, and promoting patient-centered, equitable, and culturally responsive service.
NewUC CONTACT CENTER AGENT I Sinai Hospital of BaltimoreUC CONTACT CENTER AGENT IBaltimore, MDAnchored by our mission to improve the health of people in the communities we serve, we are transforming healthcare by expanding access, enhancing patient experiences, and fostering innovative, community-centered care. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Call Center Representative Prism Vision GroupCall Center RepresentativeHavre De Grace, Maryland$18–$33.08 / hourExcellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.
NewCall Center Representative (hybrid) Kennedy ServicesCall Center Representative (hybrid)Hunt Valley, Maryland$16 / hourCSRs will be responsible for helping customers by providing product and service information and resolving technical issues. The essential position is onsite in Hunt Valley and will transition to REMOTE after completing a brief on-site training.
Lead Call Center Representative Advantia Health LLCLead Call Center RepresentativeChevy Chase, MD$23–$24 / hourReiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. About Reiter, Hill & Johnson: Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment.
NewCustomer Service / Call Center Representative DARCARS Automotive GroupCustomer Service / Call Center RepresentativeRockville, MDFull timeWe’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Experience in a call center or customer service role (automotive experience is a plus!).
Call Center Representative Addison GroupCall Center RepresentativeRockville, Maryland$23–$25 / hourThis is a high-volume, fast-paced environment where representatives provide detailed support related to benefits, claims, eligibility, and participant inquiries. They are known for a highly process-driven environment focused on delivering an exceptional participant experience through professionalism, accuracy, and empathy.
Lead Call Center Representative Advantia HealthLead Call Center RepresentativeChevy Chase, MD$23–$24Reiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment.
Call Center Representative Advantia HealthCall Center RepresentativeChevy Chase, MD$19–$23Reiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. Demonstrates effective handling of patient situations, including upset/dissatisfied customers, and works with other teams as needed to efficiently and effectively resolve customer needs.
NewHiring Event - July 28 - Call Center (Lead Generation) Representative Window Nation, Inc.Hiring Event - July 28 - Call Center (Lead Generation) RepresentativeFulton, MDWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Join us on Tuesday, July 28 to meet our team, interview onsite, and take the next step toward joining our August 3 training class!
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAMD$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Representative (Hybrid) Clearway Pain SolutionsCall Center Representative (Hybrid)Annapolis, MD$16–$18 / hourDuties include a high degree of patient, physician and pharmacist interaction; utilization of patient information; coordination of insurance documentation; creation of patient medical records; reading medical records for verification; and maintenance of practice schedules. Provides professional and courteous customer/patient care, displaying knowledge of the treatment approach; displayed through professional phone etiquette.
Call Center Representative Advantia Health LLCCall Center RepresentativeChevy Chase, MD$19–$23 / hourReiter Hill & Johnson provides medical and surgical care focused on womens reproductive systems including preventative well woman care pregnancy and prenatal care childbirth screening and treatment of disease family planning and menopause. Demonstrates effective handling of patient situations including upsetdissatisfied customers and works with other teams as needed to efficiently and effectively resolve customer needs.
NewCall Center Representative (REVENUE EXAMINER I) (Taxpayer Services Division) State of MarylandCall Center Representative (REVENUE EXAMINER I) (Taxpayer Services Division)MDThe various tax types include but are not limited to personal and business income tax, corporate tax, withholding tax, alcohol and tobacco tax, sales and use tax, admissions and amusements tax, motor fuel/motor carrier tax, and unclaimed property. The main purpose of this position is to assist taxpayers by answering and resolving telephone inquiries at a beginning level, which come into the Individual Call Center (ICC) of the Taxpayer Service Division (TSD) regarding the various tax types administered by the Comptroller of Maryland.
Call Center Representative (Hybrid) KureSmart Pain Management LLCCall Center Representative (Hybrid)Annapolis, MD$16–$18 / hourDuties include a high degree of patient, physician and pharmacist interaction; utilization of patient information; coordination of insurance documentation; creation of patient medical records; reading medical records for verification; and maintenance of practice schedules. Provides professional and courteous customer/patient care, displaying knowledge of the treatment approach; displayed through professional phone etiquette.
Call Center Representative US Oncology IncCall Center RepresentativeHavre De Grace, MDCookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. Were sorry, but it looks like this job may be no longer available or does not exist.
Real Estate Investment Representative/Acquisitions Agent RebuiltReal Estate Investment Representative/Acquisitions AgentBaltimore, MDRebuilt ( www.rebuilt.com ) is building a truly unique, vertically integrated real estate investment business fueled by unparalleled local market expertise and enabled by advanced technology solutions. Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties.
Customer Care Agent Mon-Fri 8am-4:30pm Vital Records ControlCustomer Care Agent Mon-Fri 8am-4:30pmBaltimore, MDData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Seasonal Agent Support Supervisor (FL, OH, TN, TX, UT, VA) HealthSherpaSeasonal Agent Support Supervisor (FL, OH, TN, TX, UT, VA)MarylandRemoteWe are looking for individuals with management experience, experience providing detailed troubleshooting assistance, integrity, and strong interpersonal skills to join our Agent Support team for a seasonal contract opportunity. HealthSherpa is a fully remote company and was recognized as a 2026 Best Remote Place to Work by Built In, reflecting our commitment to building a people-first culture rooted in trust, flexibility, and impact.
Customer Experience Agent Music & ArtsCustomer Experience AgentFrederick, MD$16–$17 / hourFull timeHandle incoming calls from customers, affiliates and retail stores for questions on rental accounts, tuition, payoff quotes, rental credit, and any problems related to rental accounts. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument.
Special Agent U.S. Department of Homeland SecuritySpecial AgentMD$48,854–$118,204 / yearYou are minimally qualified for the GL-07 Level starting base salary 48854 if you possess one of the following: A bachelors degree from an accredited college or university with Superior Academic Achievement (S.A.A.), which is based on: Class standing: Applicants must be in the upper third of the graduating class in the college, university, or major subdivision (such as the College of Liberal Arts or the School of Business Administration) based on completed courses. Grade-point average (G.P.A.): Applicants must have a grade-point average of 3.0 or higher out of a possible 4.0 (B or better) as recorded on their official transcript or as computed based on 4 years of education or as computed based on courses completed during the final 2 years of the curriculum.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterBowie, MD$17.65–$20 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
Customer Service Specialist I - Customer Service Center WesBanco IncCustomer Service Specialist I - Customer Service CenterBowie, MD$17.65–$20 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
CS Specialist 1 - Customer Service Center WesBanco IncCS Specialist 1 - Customer Service CenterBowie, MD$17.65–$20 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
Reservationist Agent Transdev North America IncReservationist AgentMD$21–$36.60 / hourTransdev is proud to offer competitive pay with union-negotiated wages, union membership through ATU (Amalgamated Transit Union), comprehensive benefits package, paid time off and opportunities for career growth and advancement. About Transdev:Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.
Customer Experience Agent NEW Guitar Center IncCustomer Experience Agent NEWFrederick, MD$16–$17 / hournn n n n n Join our Talent Networkn n nn Skip to main contentn n n n n n n n n n n n Menun n n n n Search Jobs n Saved Jobs n Life At GCC n Join Our Talent Network n n n n n n n nn n nn n n nn n n n n nnnn nnnn nn n n n Loading job n n nn n n n n n Back to Search Resultsn n n Previous Opportunityn Next Opportunityn n n nn n n...
Contact Center Supervisor La Clinica Del PuebloContact Center SupervisorHyattsville, MDRemoteTechnology & Tools Management: Ensure the team effectively utilizes all required technology platforms, including Dialpad telephony software, electronic health records (EHR), AI-assisted tools, scheduling systems, and KPI dashboards. Reporting: Generate and analyze daily, weekly, and monthly performance reports and KPI dashboards, providing actionable insights to management and stakeholders regarding operational effectiveness, patient experience, workforce productivity, and performance trends.
BDC Agent-Sales Jim Coleman ToyotaBDC Agent-SalesBethesda, MDFull timeEmployee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf . Jim Coleman Automotive is a company that offers great team environment, great benefits and ongoing training and support for its employees.
VP HR- JH Bayview Medical Center Johns Hopkins HospitalVP HR- JH Bayview Medical CenterBaltimore, MDContributes to long and short-term planning and problem resolution by: Chairs or serves on committees, task forces or teams with staff, administration, Central Services, Board members, medical staff, community representatives, and professional or government agents as required. Anticipates and responds to the changing needs of a diversified workforce and network affiliates by planning, creating, implementing, and evaluating innovative programs in collaboration with HR central to recruit, develop, and retain quality employees.
Certified Registered Nurse Anesthetist - Garrett Regional Medical Center West Virginia University MedicineCertified Registered Nurse Anesthetist - Garrett Regional Medical CenterMDPerforms appropriate techniques of the anesthetic plan such as, but not limited to, insertion of intravenous catheters, insertion of invasive monitoring catheters according to established protocol; endotracheal intubation and extubation; performing arterial punctures for interpretation of arterial blood gases. Provide continuous vigilant observation of patients by monitoring the patient's physical reaction to sedatives, analgesics, and anesthetic agents and informs the surgeon/anesthesiologist of any adverse condition that potentially threatens the safety or care of the patient.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerBaltimore, MD$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureMD$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
UC CONTACT CENTER TEAM LEAD Sinai Hospital of BaltimoreUC CONTACT CENTER TEAM LEADBaltimore, MDSupport: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Position Summary: Under the direction of the Contact Center Manager the Team Lead will assist with daily operations of the call center; such as scheduling, onboarding, coaching agents, training, quality assurance and managing the staff to call volume ratio.
Customer Service Agent | Part- Time Empire Auto PartsCustomer Service Agent | Part- TimeOdenton, MarylandProduct Expertise: Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers.
Video Surveillance Agent I Mobile Video GuardVideo Surveillance Agent IBowie, MarylandThe Video Surveillance Agent I is responsible for observing and responding to urgent situations in a call center environment and acts as a liaison between client, field officers, and emergency response personnel to ensure accurate and timely communication. Responsible for the prioritization and management of critical and non-critical events including but not limited to access control, safety breaches, intrusion detection, video tours and emergency response.
Guest Service Agents Live Hotel Maryland Live! Casino & Hotel MarylandGuest Service Agents Live Hotel MarylandHanover, MDWhere You''ll Make an Impact: Maintain complete knowledge of the following: Hotel features: Amenities - Hours of operation, group activities, Room types, numbers, layout, décor, and locations. Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them, follow established procedures for "walking" guests.
Guest Service Agents - Live Hotel - Maryland Live! Casino and Hotel MarylandGuest Service Agents - Live Hotel - MarylandHanover, MarylandExtend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them, follow established procedures for "walking" guests. Your ability to communicate effectively, resolve concerns promptly, and maintain precise financial and operational records directly supports the smooth operation of the hotel.
Contact Center Specialist Booz Allen HamiltonContact Center SpecialistBethesda, MarylandYour work will directly inform and drive improvements while optimizing routing tables, refining omnichannel prioritization, tuning AI and bot‑to‑agent handoffs, validating CRM workflow integrity, strengthening escalation paths, improving knowledge governance, and recommending workforce adjustments that support service‑level compliance. You’ll work directly with Dynamics 365 Customer Service and Contact Center configurations, including omnichannel workstreams, queues, routing logic, agent workspace design, escalation flows, and data captured in Dataverse, to evaluate how users move through the system and where breakdowns occur.