ESSENTIAL DUTIES & RESPONSIBILITIES** + Own your call list: work warm outbound leads of past members and members approaching renewal + Ask the questions that uncover what stalled a member's fitness routine and what will get them moving again + Pitch memberships, renewals, and special services with confidence and genuine belief in the product + Handle objections, ask for the sale, and close + Take inbound calls with the same energy, turning service conversations into save and sale opportunities + Keep your pipeline clean and current in Salesforce so no opportunity slips + Hit and beat daily, weekly, and monthly sales and retention goals + Share what's working with your team and push each other up the leaderboard **QUALIFICATIONS** **Required Knowledge, Skills & Abilities** + Strong communication skills and the confidence to drive a conversation toward a close + A closer's mindset: persuasive, resilient, and comfortable asking for the sale + Thrive in a fast-paced, goal-driven environment where results are measured daily + Organized and detail-oriented, with disciplined follow-up on every lead + High school diploma or equivalent **Preferred Knowledge, Skills & Abilities** + Prior experience in the fitness or retail industry preferred. As a Call Center Sales Representative, you'll connect with past members and members coming up for renewal, restart conversations about their goals, and close memberships, renewals, and special services.