NewBranch Administrator Winter Services IncBranch AdministratorWest Allis, WIFUNCTION: Responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency of employee, vendor, and customer information. Train and administer policies and procedures Make sure binders and sign in sheets are updated and loaded annually into the required binders.
Tech Product Owner IV Medica Health Plans IncTech Product Owner IVMadison, WI$100,300–$150,465 / yearThis Technical Product Owner (TPO) for the Contact Center Knowledge Management Platform is responsible for defining, prioritizing, and delivering capabilities that enable agents, supervisors, and customers to access accurate, timely, and relevant knowledge through Salesforce-based solutions. The TPO serves as the bridge between business stakeholders, Contact Center Operations, Knowledge Management teams, and technical delivery teams to ensure the platform supports operational excellence, customer experience, compliance, and continuous improvement objectives.
Growth Support Analyst, SBR Ascensus LLCGrowth Support Analyst, SBRWIAssists with scheduling, organizing, and coordinating complex activities such as team presentations, communications, conferences, video conferences, meetings, webinars, trade shows, department activities, celebrations, and other events. Communicates effectively with partners, clients, external and internal customers to identify and resolve issues including but not limited to training and procedural gaps and assists in resolving with appropriate resource(s).
Lead Marketing Consultant - Agent Communications (Hybrid) The Main Street America GroupLead Marketing Consultant - Agent Communications (Hybrid)Madison, WI$99,000–$167,000 / yearEmail Content Strategy & Editorial Leadership: Ability to lead content planning, writing/editing, and message governance across brand storytelling, operational updates, and calls-to-action-ensuring clarity, consistency, and relevance for agents. Salesforce Marketing Cloud (SFMC): Proficiency using SFMC to build, QA, schedule, deploy, and report on agent-facing communications; able to partner with a Salesforce Administrator on configuration, maintenance, data, and enhancements.
S&P N. America IT CRM Manager RenewaireS&P N. America IT CRM ManagerWaunakee, WIAs part of our global IT team the Soler & Palau North American Customer Relationship Manager (CRM) - CRM serves as the strategic liaison between IT and business units to ensure the organization maximizes value from its Customer Relationship Management (CRM) platforms. This role blends business analysis, relationship management, CRM expertise, and technology strategy to drive business outcomes, enhance customer experience, and support digital transformation initiatives.
S&P N. America IT Business Relationship Manager (BRM), CRM RenewAire LLCS&P N. America IT Business Relationship Manager (BRM), CRMWaunakee, WIAs part of our global IT team the Soler & Palau North American Business Relationship Manager (BRM) - CRM serves as the strategic liaison between IT and business units to ensure the organization maximizes value from its Customer Relationship Management (CRM) platforms. This role blends business analysis, relationship management, CRM expertise, and technology strategy to drive business outcomes, enhance customer experience, and support digital transformation initiatives.
CRM Architect Columbus McKinnon CorpCRM ArchitectMenomonee Falls, WIThe CRM Architect/Manager provides strategic leadership in customer relationship management, initially focusing on architecting and optimizing Salesforce systems and processes. Implement and maintain Salesforce configuration changes, including Flows, assignment rules, approval processes, fields, page layouts, record types, apps, actions, and dashboards.
Senior Specialist - Software Engineering LTM LtdSenior Specialist - Software EngineeringMilwaukee, WI$93,815–$142,400 / yearSenior Salesforce Voice Amazon Connect Engineer to serve as a hands on Subject Matter Expert for Salesforce Voice Omni Channel Service Cloud Amazon Connect and enterprise contact center technologies This role partners closely with Solution Architects Service Operations Telephony Teams Salesforce Administrators Infrastructure Teams Security Teams and AWS Engineering teams to design implement support and optimize voice enabled customer engagement solutions. This individual is a senior technical contributor responsible for configuring integrating administering troubleshooting and enhancing Salesforce Voice operating in a Bring Your Own Telephony model using enterprise owned AWS infrastructure and an Amazon Connect Customer instance.
Senior Backend Platform Developer, Contact Center Systems NavanSenior Backend Platform Developer, Contact Center SystemsSan Francisco, CA$118,800–$264,000 / yearThis is a software engineering role first: where you will design APIs, serverless services, data flows, observability tooling, and AI-enabled workflows that support our customer and agent experience. The work includes legacy platform migration, improved reliability and observability, AI-enabled automation, and new services that make our customer and agent experiences faster, smarter, and easier to operate.
Senior Backend Platform Developer, Contact Center Systems Navan IncSenior Backend Platform Developer, Contact Center SystemsSan Francisco, CA$118,800–$264,000 / yearThe work includes legacy platform migration, improved reliability and observability, AI-enabled automation, and new services that make our customer and agent experiences faster, smarter, and easier to operate. This is a software engineering role first: where you will design APIs, serverless services, data flows, observability tooling, and AI-enabled workflows that support our customer and agent experience.
Member Services Agent / Contact Center Agent Provident Central Credit UnionMember Services Agent / Contact Center AgentRedwood City, CAAccurately answer basic inquiries related to decedent accounts, Power of Attorney, Trust Agreements, IRAs, CDs, money market & escrow accounts and disbursements. Customer Agents are required to develop a solid understanding of all credit union products, services, and access channels, as well as their associated processes and procedures.
Finish Line Macy''''s Store Management - Stoneridge Shopping Center, Pleasanton, CA JD Sports Fashion PlcFinish Line Macy''''s Store Management - Stoneridge Shopping Center, Pleasanton, CAPleasanton, CA$17.40–$17.90 / hourJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Management - Serramonte Center, Daly City, CA JD Sports Fashion PlcFinish Line Macy''''s Store Management - Serramonte Center, Daly City, CADaly City, CA$18.45–$18.95 / hourJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Management - Solano Town Center, Fairfield, CA JD Sports Fashion PlcFinish Line Macy''''s Store Management - Solano Town Center, Fairfield, CAFairfield, CA$17.40–$17.90 / hourJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Management - Hillsdale Shopping Center, San Mateo, CA JD Sports Fashion PlcFinish Line Macy''''s Store Management - Hillsdale Shopping Center, San Mateo, CASan Mateo, CA$19.10–$19.60 / hourJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
US Medical Contact Center Oversight and Strategy Lead Apollo Professional SolutionsUS Medical Contact Center Oversight and Strategy LeadSouth San Francisco, CAExtensive experience in medical contact center oversight, ideally within pharmaceutical or healthcare organizations, with a successful track record of leading complex projects and teams. This pivotal role combines operational oversight, performance management, and strategic evolution to ensure our customer interface delivers world-class medical information and support.
Contact Center Agent Independent Living Systems LLCContact Center AgentOakland, CAThe Contact Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and resolving concerns with professionalism and empathy. Handle a high-volume of inbound and/or outbound calls, providing accurate information on healthcare services, scheduling, and member and provider inquiries in a professional, courteous, compassionate and empathetic manner.
Assistant Contact Center Manager Stanford Health CareAssistant Contact Center ManagerNewark, CA$45.94–$59.73 / hourThis position plans, organizes, manages and coordinates clinics and non-clinic appointment scheduling and non-clinical services at Stanford Health Care (SHC), SHC Tri-Valley and/or Stanford Medicine Partners (SMP). Acts as a resource for direct reports, conducts regular performance evaluations with key contact center metrics and department specific metrics, provides feedback, fosters professional growth (i.e. career ladder) and develops contact center agents.
Communications Center Radio Operator (Onsite) RTX CorpCommunications Center Radio Operator (Onsite)Livermore, CAYou will learn how to transcribe pilot communications real-time into the airline and FAA systems using a variety of technologies including HF\VHF voice communications, analog and digital telephony, text messaging and satellite communications. The Communications Center Radio Operator will manage air-to-ground and ground-to-air traffic radio messages and communications for airline dispatchers, pilots, air traffic controllers and other authorized agents.
JD Associate - Hillsdale Center - San Mateo, CA JD Sports Fashion PlcJD Associate - Hillsdale Center - San Mateo, CASan Mateo, CASales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.