NewMedical Receptionist Call Center Assistant California Dermatology CareMedical Receptionist Call Center AssistantSan Ramon, CAJob Description POSITION SUMMARY: The Medical Receptionist/Call Center Representative position is responsible for scheduling and interacting with patients via telephone, face to face, email, and performs a range of duties which includes gathering required information in preparation for the patient’s on-site appointment. ESSENTIAL FUNCTIONS - PRINCIPAL DUTIES AND RESPONSIBILITIES: • Welcomes all patients and visitors by greeting patients and visitors in person or on the telephone.
60518 Internet Sales Representative Stewart Chrysler Jeep Dodge Ram60518 Internet Sales RepresentativePalo Alto, CAFull timeBDC | Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads as well as confirming sales appointments and performing long-term follow-up on all unsold customers. BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
NewWEM AQM Prompt Engineer Five9WEM AQM Prompt EngineerSan Francisco, CARemote$70,400–$195,700 / yearThe Five9 AQM Prompt Engineering workflow follows the same disciplined, iterative process that experienced Speech Analytics analysts use every day: Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scope Define prompt intent & evaluation scopeSelect & tag representative call samples Select evaluation call samplesIteratively tune keyword / phrase sets Iteratively refine prompt wording & logicTest against live call traffic Test prompt outputs against real callsValidate recall & precision metrics Validate pass / fail accuracy metricsDocument & hand off to QA team Document prompts for QA workflow . • Minimum 3 years' hands-on experience as a Speech Analytics Analyst, QM Analyst, or WEM Application Consultant with deep involvement in category/topic design and optimization in Verint (Categories/CategorySets), NICE (Category Sets), Genesys (Topics), or equivalent platforms.
NewPatient Access Representative ActalentPatient Access RepresentativeSan Francisco, CARemoteAdditional Skills & Qualifications Backgrounds such as Healthcare Receptionist, Medical Office Assistant, Healthcare Call Center Representative, Patient Access Representative, Pharmacy Technician or Support, Medical Administrative Assistant, Healthcare Internship, or recent college graduate experience are beneficial. You will collaborate closely with AI systems as the human-in-the-loop, contributing to a mission-driven effort to support patients, families, and healthcare providers while working independently in a professional remote setting.
NewBilingual Customer Service Navigator- Health Plan Johnson Service GroupBilingual Customer Service Navigator- Health PlanSan Francisco, CA$26.50–$33.50 / hourUse strong professional judgement to determine when to escalate member or provider inquiries to other Healthplan departments; share important information and collaborate with these teams to resolve issues, this includes referring members to health services for care coordination and guiding providers to specialists for help with complex claims or questions. • Educate members and providers about eligibility, benefits, and the Healthplan provider network; assist members in selecting or changing their primary care physician and provide accurate information about available providers and effective dates for PCP assignments.
Call Center Manager Restoration Management CompanyCall Center ManagerLivermore, CaliforniaBuilds and maintains relationships with the organizations branches, department heads, and other personnel in support of Call Center departments delivery of services. This position is responsible for the delivery of quality service at the highest level; supports the organization in driving excellent customer service through development and implementation of the best in practice call center methods and procedures.
NewCall Center Manager MV TransportationCall Center ManagerSan Rafael, California$75,000–$89,000 / yearFull timeOversee passenger trip requests manually or through use of an automated system to achieve system goals (productivity, on-time performance, efficiency, minimum ride lengths, etc.) and considering operator and vehicle availability and vehicle capacity types. Oversee, when necessary, rescheduling trips when necessary in the event of operator or vehicle shortages and in consideration of project work scheduling policies.
Call Center Representative MTM LLCCall Center RepresentativeOakland, CA$50,000–$75,000Your goal will be to set up sales appointments with our expert team, helping drive revenue and contribute to the growth of the business. In this role, you'll be responsible for reaching out to warm leads and connecting with potential customers who have already shown interest in our products.
Call Center Temporary Practice Coordinator Axelon Services CorporationCall Center Temporary Practice CoordinatorSan Francisco, CA$18–$25 / hourRole Responsibilities: Support a high-volume orthopedic call center receiving approximately 400 600 calls per day. Ideal Candidate Profile: APeX/Epic experience strongly preferred.
Call Center Representative Bath PlanetCall Center RepresentativeAlameda, CAPosition: Part-Time Call Center Representative Location: In-office – Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday evenings, with hours extending until 9:00 PM. If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.
Call Center Remote Customer Service Representative GetInsuredCall Center Remote Customer Service RepresentativeMountain View, CARemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers.
Call Center Representative (Patient Services) Marin Community ClinicsCall Center Representative (Patient Services)Novato, CaliforniaFull timeWe offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Overview: Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services.
Call Center Associate Brighter BeginningsCall Center AssociateAntioch, CAFull timeBrighter Beginnings is a 501c3 nonprofit organization and has been responding to the needs of families in resource-poor neighborhoods since 1984, when our work began in response to the alarming differences in mortality and illness rates among African American babies compared to other children. Duties include, but are not limited to, receiving incoming calls, answering patients’ questions, sending patients’ messages to their medical providers, and all aspects of appointment scheduling.
Call Center Reservationist - Tri Delta Transit Keolis AmericaCall Center Reservationist - Tri Delta TransitAntioch, California$17.50–$22 / hourThe Call Center Reservationist is responsible for effectively and efficiently researching, responding, and booking of all Paratransit, Microtransit (Tri My Ride), and Non-Emergency Medical Transport (NEMT) trips using client provided software. Ensure that all ECCTA client trips with an agreed upon appointment or arrival time shall be scheduled to arrive at their dropoff location no more than 30 minutes before appoint / arrival times and no later than the agreed upon appointment / arrival times.
Call Center Representative I North East Medical ServiceCall Center Representative IDaly City, CAAdditionally, they are responsible for assisting patients in scheduling appointments, screening, referring eligible patients to NEMS' participating programs, and answering patients' inquiries. The Call Center Representative I, will be responsible for assisting the team in answering and routing a high volume of calls a day to appropriate recipients.
Call Center Care Navigator Marin Community ClinicsCall Center Care NavigatorNovato, CaliforniaFull timeWe offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Overview: Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services.
Supervisor - Call Center (Temporary, Remote McAllen, TX) MaximusSupervisor - Call Center (Temporary, Remote McAllen, TX)San Francisco, CARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
NewCall Center Specialist Marin City Health and Wellness CenterCall Center SpecialistSan Rafael, CAThe Call Center Specialist is responsible for ensuring that all calls are answered in a timely fashion, with a pleasant attitude, providing high-level customer services to all patients and callers. Advises patients of clinic policies regarding scheduling, payments, no-shows, etc. and answers questions as appropriate, advises patients to bring in necessary financial and/or insurance documentation as indicated.
Call Center Scheduler, Access, (Novato), Full-Time, Days MarinHealth Medical CenterCall Center Scheduler, Access, (Novato), Full-Time, DaysNovato, California$22.50–$27 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Call Center Scheduler, Access, (Novato) Full-Time, Days MarinHealth Medical CenterCall Center Scheduler, Access, (Novato) Full-Time, DaysNovato, CaliforniaMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.