p style="margin:0in">To provide assistance to the homeless population in a residential facility which serves single women, women with children, couples and custodial male parents with children. · High school diploma or equivalent. Additionally, the Representative actively promotes the Bank’s full range of products and services to address customers’ financial needs, while consistently adhering to call quality metrics and departmental benchmarks for customer interactions.ESSENTIAL DUTIES & RESPONSIBILITIES. Address general inquiries, provide basic ATM and debit card assistance, assist with online banking support, third-party vendor inquiries, and general questions about products and services. Buffalo, New York8 days ago p>• Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches. • Provide feedback to Contact Center Trainer Analyst(s) and Contact Center Quality Support Manager on developing any additional training/training plan that is needed for their Contact Center Specialists. p>Essential Functions: Support all products and services in our retail and commercial lines of business via inbound and outbound customer service calls. Answer customer inquiries concerning bank operations, regulations, transaction processing, electronic services, marketing, and promotional activities.
p>Essential Functions: - Support all products and services in our retail and commercial lines of business via inbound and outbound customer service calls.
- Answer customer inquiries concerning bank operations, regulations, transaction processing, electronic services, marketing, and promotional activities.
p>2 - 6 years Supervisory experience preferred or 3-5 years Customer service, contact center or relevant experience preferred 1 year banking experience preferred or 1 year technical background preferred. • Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches. Directs the daily workflow of an assigned unit of between 10-15 employees (or with slightly fewer employees but covering diverse disciplines and/or complex functions) and exercises supervisory authority over staff responsible for executing a specific component of the work of the unit. Supervisory/Managerial Responsibilities: Education and Experience Required: Combined minimum of 5 years' higher education and/or relevant work experience, inclusive of a minimum of 2 years' work leadership experience. You will be responsible for leading technical product strategy, driving the development and execution of product roadmaps, and ensuring that our solutions meet the needs of both our customers and business stakeholders while driving operational efficiency. You will collaborate closely with cross-functional teams, including engineering, operations, data analytics, AI, product, and business leaders to deliver high-impact solutions that drive business growth and customer satisfaction. p>5 years' proven marketing, product management, financial, operations and/or project management experience, OR in lieu of a degree, A combined minimum of 9 years' higher education and/or work experience, including a minimum of 5 years' proven marketing, product management, financial, operations and/or project management experience. This role oversees the design, development, implementation, optimization, and marketing of Voice products to ensure they deliver strong customer outcomes, increase containment, and remain marketable, profitable, and compliant with legal and regulatory requirements. p>If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each persons individual story - consider joining us at Neighborhood! About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. Representatives service our Premier and Private Bank clients in a fast-paced environment on a wide variety of topics from International and domestic account opening support, digital navigation, unsecured lending guidance, payment expertise and deposit servicing. US CONTACT CENTER PREMIER SPECIALIST Location: Buffalo, NY, US, 14210 Brand: HSBC Area of Interest: Call Centre Closing Date: Hybrid Worker Date: 22 Jun 2026 **Job description** In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Deloitte's Center for Health Solutions (DCHS) is seeking a Senior Research Leader to drive innovative thought leadership, support our teams, serve our clients, develop impactful collaborations in the market, and elevate the voice of Deloitte in life sciences and the health care industry. Help support and enhance an always-on distribution system (segmented audiences, executive moments that matter, enablement packaging, and digital/multimedia assets) so business leaders receive relevant and timely insights when they can act. Buffalo, New York8 days ago p/>Our Contact Center Specialists are responsible for providing quality and efficient customer service to clients, utilizing multiple customer databases, and providing technical assistance as required. Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency. Buffalo, New York8 days ago div>Our Contact Center Specialists are responsible for providing quality and efficient customer service to clients, utilizing multiple customer databases, and providing technical assistance as required. Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency. Buffalo, New York8 days ago div>Our Contact Center Specialists are responsible for providing quality and efficient customer service to clients, utilizing multiple customer databases, and providing technical assistance as required. Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency. p>Regal Cinema Transit Center 18 + IMAX is looking for part-time cast members who are passionate about movies and want to be part of delivering the best possible service, cleanliness and movie-going experience to our guests in a diverse, fun, energetic and engaging environment. Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination. Essential Duties: Greet visitors; assist them in signing in and understanding visiting procedures and redirect visitors who may be at the wrong facility or present on a day when their loved one cannot receive a visit. Orchard Park, NY21 days ago li>Talent Development & Performance Management: Lead a rigorous, structured performance management cadence including regular one-on-ones, coaching plans, and improvement initiatives that identifies top performers, develops emerging talent, and swiftly addresses underperformance. Position Summary: The Contact Center Director provides strategic leadership and operational oversight of a team of 5 managers and 70 agents, with direct accountability for driving lead-to-opportunity conversion and building a culture of high performance. p>5 years' proven marketing, product management, financial, operations and/or project management experience, OR in lieu of a degree, A combined minimum of 9 years' higher education and/or work experience, including a minimum of 5 years' proven marketing, product management, financial, operations and/or project management experience. This role oversees the design, development, implementation, optimization, and marketing of Chat products to ensure they are marketable, profitable, compliant with legal and regulatory requirements, and effective in driving increased digital containment and reduced assisted‑channel demand. ESSENTIAL FUNCTIONS: Perform administrative/clerical functions, including but not limited to, maintaining files, copying, imaging, answering phones, data entry, sorting/ distributing mail and/or packages Verify and complete required documentation and reports Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales Enter freight shipment information into computer system to include, but not limited to, accurately status shipments, generate freight bills and/or correct freight bills, etc. QUALIFICATIONS: High school diploma or GED Two years general office experience preferred One year customer service experience, preferred Previous transportation experience preferred Strong phone and interpersonal skills Ability to count and perform basic math, with or without a calculator Strong written and verbal communication skills Ability to comprehend the various FedEx service products to assist in determining customers' needs Ability to use general office equipment, e.g. Niagara Falls, NY12 days ago li>Exposed to a variety of electro-mechanical hazards, odorous chemicals and specimens, housekeeping cleaning agents/chemicals, and unpleasant elements (accidents, injuries and illness). Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives, physicians, and satellite offices. If there is an error with your submission and you did not receive a confirmation email, please email careers@fluidstack.io with your resume/CV, the role youve applied for, and the date you submitted your application-- someone from our recruiting team will be in touch. We work with Anthropic, Google, Meta, AMI Labs, and Black Forest Labs to deploy gigawatts of compute at industry defining speeds. Directs the daily workflow of an assigned unit of between 10-15 employees (or with slightly fewer employees but covering diverse disciplines and/or complex functions) and exercises supervisory authority over staff responsible for executing a specific component of the work of the unit. Supervisory/Managerial Responsibilities: Education and Experience Required: Combined minimum of 5 years' higher education and/or relevant work experience, inclusive of a minimum of 2 years' work leadership experience. Buffalo, New York30+ days ago li>Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities. Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws). p>Our Contact Center Specialists are responsible for providing quality and efficient customer service to clients, utilizing multiple customer databases, and providing technical assistance as required. KNOWLEDGE, SKILLS, AND ABILITIES: - Ability to establish effective working relationships among team members and participate in solving problems and making decisions.
Our Contact Center Specialists are responsible for providing quality and efficient customer service to clients, utilizing multiple customer databases, and providing technical assistance as required. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to establish effective working relationships among team members and participate in solving problems and making decisions. Amherst, New York30+ days ago p/>Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. p>Education and Experience Required: Associates' degree in Human Resources, Business Administration, or Communications and a minimum of 1 year HR Service Center or comparable setting experience, OR in lieu of a degree, a combined minimum of 3 years' higher education and/or work experience, including a minimum of 1 year's HR Service Center or comparable setting experience. Primary Responsibilities: Function as the first point of contact for HR related inquiries by receiving and responding to incoming telephone calls and Service Now Tickets from employees, managers, former employees and retirees, in a timely and accurate manner.
Skills, & Abilities:\n\n Ability to establish effective working relationships among team members and participate in solving problems and making decisions Working\n Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Working\n Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Working\n Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information\n Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas\n \nQualifications:\n \nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n \nEducation:\n \nHigh School Diploma, Associate's Degree, or equivalent preferred\n \nWork Experience:\n \n2-3 Years Internal/External customer service experience preferred\n \n2-3 Years Bank or financial services experience preferred\n \nThe pay range for this position is generally $16.00 to $17.50 per hour. NIAGARA FALLS, NY26 days ago p>Career areasBrandsResourcesAbout UsMilitaryAuto Care Center Service WriterNiagara Falls, NYApply nowAuto Care Center Service WriterNiagara Falls, NYApply nowAuto Care Center Service WriterNiagara Falls, NYApply nowAuto Care Center Service WriterWM Supercenter #19091540 Military RdNiagara Falls, NY 14304-4704CP-1909-9009Loading map. $16.50 - $29.50/hr*Full timeShift may start between 8:00am - 4:00pmRole summaryThese Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. Buffalo, New York30+ days ago ul>Associates’ degree in Human Resources, Business Administration, or Communications and a minimum of 1 year HR Service Center or comparable setting experience, OR in lieu of a degree, a combined minimum of 3 years’ higher education and/or work experience, including a minimum of 1 year’s HR Service Center or comparable setting experience. - Function as the first point of contact for HR related inquiries by receiving and responding to incoming telephone calls and Service Now Tickets from employees, managers, former employees and retirees, in a timely and accurate manner.
NIAGARA FALLS, NY10 days ago p>Career areasBrandsResourcesAbout UsMilitaryAuto Care Center Team AssociateNiagara Falls, NYApply nowAuto Care Center Team AssociateNiagara Falls, NYApply nowAuto Care Center Team AssociateNiagara Falls, NYApply nowAuto Care Center Team AssociateWM Supercenter #19091540 Military RdNiagara Falls, NY 14304-4704CP-1909-9005Loading map. $16.50 - $29.50/hr*Full timeShift may start between 4:00am - 9:00amRole summaryThese Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. Buffalo, New York5 days ago ul style="min-height:1.5em">Hire, develop, and manage cross-functional operations teams including Facility Managers, Operations Technicians, and Logistics Specialists across multiple sites; build organizational capability through performance management, coaching, mentoring, and career development. Preferred style="min-height:1.5em">8+ years in datacenter operations with 4+ years managing large teams (10+ employees); Experience at hyperscale providers or Tier III/IV facilities managing 50MW+ campuses. Job Summary: We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. |