Automotive Sales Call Center Representative Paddock ChevroletAutomotive Sales Call Center RepresentativeTonawanda, New YorkIntroducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealerships service department. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Travel Call Center Representative AAA Western and Central New York, IncTravel Call Center RepresentativeWilliamsville, NY$21.10 / hourPart time40% Travel Service & Sales Support: Provide domestic and international travel assistance, including hotel and car reservations, flights, cruises, tours, AAA Group Travel, TripTik® requests and travel insurance, ensuring members receive accurate information and a smooth planning experience. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.
NewFamily Member Call Center Agent I CINQCAREFamily Member Call Center Agent IBuffalo, NY$17–$19 / hourSchedule, reschedule, and cancel appointments accurately across multiple providers and departments in accordance with clinical protocols and urgency (e.g., well-child checks and pediatric vaccines, women’s health screenings, chronic care follow-ups, acute visits). This position is pivotal in delivering an exceptional experience to our Family Members (patients) by handling high-volume inbound and outbound communications to schedule and reschedule appointments, conduct appointment reminder outreach, and support CINQCARE wellness campaigns.
Medical Receptionist/Call Center Rep UBMD Ophthalmology / Ross Eye InstituteMedical Receptionist/Call Center RepOrchard Park, NY$17.50–$21.50 / hourResponsibilities include greeting and registering patients, scheduling appointments, managing high-volume calls, updating patient information, collecting payments, and supporting day-to-day administrative operations. UBMD Ophthalmology / Ross Eye Care Institute is seeking a professional, patient-focused Medical Receptionist / Call Center Representative to support both front-desk and call center operations across the practice.
Travel Call Center Representative AAA Western and Central New York CareersTravel Call Center RepresentativeWilliamsville, New York40% Travel Service & Sales Support: Provide domestic and international travel assistance, including hotel and car reservations, flights, cruises, tours, AAA Group Travel, TripTik® requests and travel insurance, ensuring members receive accurate information and a smooth planning experience. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.
Medical Receptionist/Call Center Rep UBMD Physicians GroupMedical Receptionist/Call Center RepOrchard Park, New YorkResponsibilities include greeting and registering patients, scheduling appointments, managing high-volume calls, updating patient information, collecting payments, and supporting day-to-day administrative operations. UBMD Ophthalmology / Ross Eye Care Institute is seeking a professional, patient-focused Medical Receptionist / Call Center Representative to support both front-desk and call center operations across the practice.
Senior Banker - Amherst Center Financial Center Bank of AmericaSenior Banker - Amherst Center Financial CenterAmherst, New YorkPartners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities. This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists.
Field Service Engineer - Data Center Infrastructure Zones, LLCField Service Engineer - Data Center InfrastructureBuffalo, NY$40–$42 / hourOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Biometrics (Fingerprint) Technician - On Call AmentumBiometrics (Fingerprint) Technician - On CallBuffalo, New YorkManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Biometrics (Fingerprint) Technician - On Call Amentum Services IncBiometrics (Fingerprint) Technician - On CallNiagara Falls, NYManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Senior Contact Center Specialist Northwest BankSenior Contact Center SpecialistBuffalo, New York$18.50–$21 / hourThis position assists with answering questions for prospect and existing clients, helping with client retention efforts, and support of Contact Center Specialists with questions through our normal escalation process within the Contact Center. The Senior Contact Center Specialist is responsible for providing quality and efficient customer service to clients, utilizing multiple customer databases, and providing technical assistance as required.
Field Service Engineer - Data Center Infrastructure ZonesField Service Engineer - Data Center InfrastructureBuffalo, NY$40–$42 / hourFull timeOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Contact Center Representative- Level 1 Apple BankContact Center Representative- Level 1Buffalo, New YorkRemote$40,000–$50,000 / yearBuffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available)Weekend and Evening Shift Availability Preferred Salary Range: $40,000 - $50,000The Contact Center Representative I delivers courteous and effective service to all Apple Bank clients, including both internal and external customers. Additionally, the Representative actively promotes the Bank’s full range of products and services to address customers’ financial needs, while consistently adhering to call quality metrics and departmental benchmarks for customer interactions.
Senior Contact Center Specialist Northwest Bancorp, Inc.Senior Contact Center SpecialistBuffalo, NY$18.50–$21 / hourThis position assists with answering questions for prospect and existing clients, helping with client retention efforts, and support of Contact Center Specialists with questions through our normal escalation process within the Contact Center. The Senior Contact Center Specialist is responsible for providing quality and efficient customer service to clients, utilizing multiple customer databases, and providing technical assistance as required.
Contact Center Supervisor Northwest BankContact Center SupervisorBuffalo, New York$63,300–$75,000 / yearAbility to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches. • Provide feedback to Contact Center Trainer Analyst(s) and Contact Center Quality Support Manager on developing any additional training/training plan that is needed for their Contact Center Specialists.
Contact Center Representative - Consumer Banking KeyBankContact Center Representative - Consumer BankingBuffalo, New York$19–$21About KeyBank: KeyBank is committed to delivering exceptional client experiences through teamwork, innovation, and a supportive work culture. Key Responsibilities: Answer inbound customer service calls in a high-volume call center- this will require back to back phone calls all day long.
Contact Center Supervisor Northwest Bancorp, Inc.Contact Center SupervisorBuffalo, NY$63,300–$75,000 / yearAbility to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches. Provide feedback to Contact Center Trainer Analyst(s) and Contact Center Quality Support Manager on developing any additional training/training plan that is needed for their Contact Center Specialists.
Data Center Technician - PM AA2ITData Center Technician - PMBarker, NY$35–$38 / hourWhat You'll Do: •Assist with daily site inspections of all Mechanical & Engineering systems and technical equipment, including servicing and maintenance. About the Role: As a Data Center Technician, you will perform preventative maintenance and corrective repairs within a Data Center operation.
Environmental Health and Safety Manager (Data Centers) WESCO International IncEnvironmental Health and Safety Manager (Data Centers)barker, NYActing as the primary safety point of contact between Wesco, customer stakeholders, and onsite operations teams, you will lead safety planning, audits, incident response, training, and continuous improvement efforts to support safe and compliant operations across the site. 7 years of progressive safety experience supporting data centers or in field service, construction, industrial, logistics, warehousing, or similar operational environments, including experience leading safety initiatives and coordinating safety resources within complex operations.
Director - Contact Center Customer Service M&T Bank CorpDirector - Contact Center Customer ServiceWilliamsville, NY$154,700–$257,900 / yearCreates staffing strategies in partnership with Workforce Management utilizing forecasting, capacity planning, staffing models, and operational analytics to optimize customer experience and operational performance to support customers of multiple business lines and products while ensuring adherence to service level agreements. The Director of Contact Center Customer Service leads a large team, managing 4 or more senior leaders who in turn oversee hundreds of managers and bankers in our Contact Centers.