272 Results for

Call Center Jobs in Cambridge, MA

Jobs

New!

Wakefield, MA3 days ago

$22–$22

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

New!

Wakefield, MA3 days ago

$22–$22

North Chelmsford, MA29 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

New!

Whitman, MA2 days ago

$23–$24 Per Hour

An individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today.

New!

Boston, MA1 day ago

$250,000–$270,000 Per Year

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New!

Waltham, MA3 days ago

$20.56–$20.56

Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs. The Call Center Representative provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services and other support services.

New!

Boston, MA1 day ago

$24–$24

The Operations Control Center (OCC) Specialist serves as the station’s OCC representative who manages daily tasks related to flight service capture, manpower planning & both internal and external communication The Specialist communicates with our airline customers, airport authorities and central planning team as well as the station management team. Consistent and accurate utilization of company tools, an OCC specialist navigates an average of 7-8 applications to capture service data, quality data and allocate resources.

New!

Burlington, MA2 days ago

$240,000–$300,000 Per Year

Beth Israel Lahey Health, including all of its employing entities, are a purpose-driven, values-based organization that unites our workforce of people who provide exceptional health care to everyone we serve. Actual compensation may be determined based on several factors, that may include education, training, relevant experience, specialty, geography of work location, productivity, job responsibilities, or other applicable factors permissible by law.

New!

Andover, MA3 days ago

$22–$24

New!

Wakefield, MA3 days ago

$20–$22

New!

Burlington, MA2 days ago

$375,000–$450,000 Per Year

Be involved in nighttime and weekend in-house call coverage with responsibilities including consultation for emergency general surgery, trauma, surgical rescue and emergency colorectal and bariatric surgery cases; SICU coverage; difficult airway response team; and non-emergency central venous access team. Beth Israel Lahey Health, including all of its employing entities, are a purpose-driven, values-based organization that unites our workforce of people who provide exceptional health care to everyone we serve.

New!

Canton, MA3 days ago

$20–$20 Per Hour

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.

New!

Littleton, MA3 days ago

Join our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.

Boston, MA24 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

Quincy, MA12 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

Littleton, MA14 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

New!

Manchester, NH1 day ago

Duration: 9 Months Manchester, New Hampshire Salesforce and Excel experience a must 2+ years' experience with customer service and customer retention experience College degree preferred Detailed oriented Position is distinguished from the Call Center Representative 1 in that the Representative 2 has the knowledge and experience to handle more complex customer inquiries and problems and non-routine matters. Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, customer satisfaction and customer retention.

New!

Lowell, MA1 day ago

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all from loans to checking accounts, online banking, and more you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Foxborough, MA30+ days ago

You'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives — no hard selling, just genuine conversations and strong connections! With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.

Brockton, MA30+ days ago

Full-time

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Weymouth, MA30+ days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

Northbridge, Massachusetts30+ days ago

$50,000–$70,000 Per Year

Qunicy, MA30+ days ago

Provide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the department Customer Relations Management System (IRIS/HEAT). Minimum Requirements & QualificationsA high school diploma or GED with three (3) years’ experience in customer service responding to high call volume of customer inquiries.

Boston, MA30+ days ago

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.

Northborough, Massachusetts21 days ago

$80,000–$100,000 Per Year

New!

Manchester, NH1 day ago

Primary responsibilities include answering telephone calls regarding outpatient inquiries, scheduling appointments, utilizing technology to ensure accurate documentation, act as patient advocate, and performing all necessary activities to ensure privacy provisions. Provide exceptional interpersonal and customer service communication skills while working with medical center programs and multidisciplinary teams.

Lincoln, RI9 days ago

Job Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.

New!

Lowell, MA1 day ago

The Patient Access Representative (PAR) position serves as the primary contact for incoming calls for new and established patients and customers accessing or seeking information about Lowell CHC services. • Transfer calls or respond to requests using various methods of communication such as telephone encounters and /or actions and accurately assigns to the department.

Boston, Massachusetts30+ days ago

Remote

The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient’s needs and assisting to their questions and inquiries appropriately. What You'll Do: The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.

Boston, Massachusetts17 days ago

This role focuses on handling incoming customer inquiries, providing accurate support, and ensuring a positive customer experience in a structured, professional environment. Collaborate with supervisors and team members to ensure operational success.

Plymouth, MA30+ days ago

Full-time

Join Ophthalmic Consultants of Boston (OCB) as a Full-Time Scheduling Specialist and become part of a team that’s making a real difference in patients’ lives. If you're detail-oriented, customer-focused, and thrive in a fast-paced setting, we’d love to have you on our team.

Qunicy, MA30+ days ago

Contractor

Provide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). MBTAs core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.

Boston, MA30+ days ago

You will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).

Pembroke, Massachusetts30+ days ago

$23–$25 Per Hour

You thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table. Providing administrative support to local branches, including assisting with account updates and adjustments.

Andover, MA20 days ago

The successful Patient Communications Liaison is an essential member of our Ophthalmology/Optometry team, providing a central point of contact between patients and the providers to ensure clear, timely, and warm and professional communication throughout the patient experience. Schedule physician appointment requests for patients with appropriate outside specialists, diagnostic testing, i.e. (MRI, CT scans, etc.) Obtain any prior authorizations needed for testing and obtain all diagnostic testing results.

North Andover, MA30+ days ago

Use questioning and listening skills that support effective telephone communication. and relaying clinical messages to appropriate provider.

Boston, MA30+ days ago

Provides resource information, receives and triages calls from patients and provides referral sources on behalf of individuals experiencing psychiatric crisis. Must demonstrate the knowledge and skills necessary to assess the needs of patients of all different age populations in order to provide care appropriately.

Manchester, NH20 days ago

$50,050–$55,610 Per Year

This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.). Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations.

Manchester, NH20 days ago

$52,920–$58,800 Per Year

Brockton, MA30+ days ago

Full-time

As a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Franklin, MA30+ days ago

Full-time

Lowell, MA30+ days ago

Full-time

Plymouth, MA30+ days ago

Full-time

Boston, MA30+ days ago

$22–$27 Per Hour
Part-time

You will never be bored at Angell as we anesthetize a wide and varied assortment of patients including orthopedic, soft tissue (adrenalectomies), thoracic (pericardial windows, lung lobectomies), cardiac (balloons, pacemakers), and a variety of avian and exotic patients. The primary responsibility of the On-call Surgery Assistant is to provide overnight out of hours support for emergent cases through the surgery department practicing the highest quality surgical support for the patients and team members.

Woburn, MA30+ days ago

$16–$16 Per Hour

Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures. Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.

Waltham, MA30+ days ago

$16–$17 Per Hour

Lincoln, RI30+ days ago

Member Services: Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.

New!

Boston, MA6 days ago

Our dedicated staff of medical providers, nurses, social workers, dietitians, and child life specialists provides well-child care, including routine immunizations, health education, and care for acute illnesses. As a Patient Experience Representative, you will work to provide support to the administrative operations of primary care and work to ensure the best possible patient experience.

Boston, MA30+ days ago

Initiates address changes, member contact information updates, stop payments, debit card ordering, debit card cancellation, fraud disputes and account inquiries through each electronic channel utilized by the Credit Union. The Contact Center Associate is a key role within the Contact Center focused on providing exceptional service to Mass Bay Credit Union members in line with the credit union's multi-channel service strategy.

Manchester, NH30+ days ago

$50,050–$55,610 Per Year

As an energy adviser, you will be at the forefront of the customer experience, handling inbound interactions from our customers, listening to their needs, and taking pride in offering solutions and making their experience a truly exceptional one. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

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Call Center Jobs in Cambridge, MA

Call Center Representative - Part-time Vaco LLC

Call Center Representative Vaco LLC

Customer Service Representative Hajoca Corporation

Contact Center Representative North Easton Savings Bank

OBGYN (M.D.) - Outpatient Health Center Jobot

Contact Center Operator - Boston Children's Service Response Ctr Aramark

BOS Operations Control Center Specialist Swissport International AG

Endocrinologist at Lahey Hospital & Medical Center Beth Israel Lahey Health

SAP Customer Service Representative Vaco LLC

Customer Service Representative Vaco LLC

Trauma and Acute Care Surgeon for Lahey Hospital and Medical Center Beth Israel Lahey Health

Customer Service Representative System One

Customer Service Representative Franklin Professionals

Customer Service Representative Beacon Hill Staffing Group

Office & Csr Manager Trust 1 Services

Customer Service Company Confidential

Customer Service/Call Center Representative II ClifyX

Call Center Representative - Lowell Rockland Trust

Call Center Representative TIMEPROOFUSA

Call Center Representative - Brockton Rockland Trust

Customer Service Representative / Inbound Call Center South Shore Health

Call Center Associate Renewal by Andersen | Esler Companies

Fares Call Center Representative NR Consulting LLC

Call Center Representative- Boston Logan Airport Enterprise Holdings

Call Center Supervisor Renewal by Andersen | Esler Companies

Call Center Representative - Manchester, NH Back Bay Staffing Group

Call Center Telephone Banker Macpower Digital Assets Edge Private Limited

Call Center Representative Lowell Community Health Ctr

Call Center Coordinator - School of Dental Medicine Tufts University

Inbound Call Center Agent BrandNest

Appointment Scheduler-Call Center Ophthalmic Consultants of Boston

Fares Call Center Representative Apidel Technologies

Patient Experience Representative I- Urology Call Center Boston Children's Hospital

Call Center Agent Waltham Pest Services

Front Desk/Call Center Representative Andover Eye Associates Inc

Call Center Representative New England ENT & Facial Plastic Surgery

Call Center Clinician- Boston Emergency Services Team (Per Diem) Boston Medical Center

Customer Service Center Representative, Billing II Eversource

Customer Service Center Representative III - Billing Eversource

Summer Customer Information Center Representative - Brockton Rockland Trust

Summer Customer Information Center Representative - Franklin Rockland Trust

Summer Customer Information Center Representative - Lowell Rockland Trust

Summer Customer Information Center Representative - Plymouth Rockland Trust

On-Call Veterinary Surgery Technician/Assistant MSPCA - Angell

Welcome Center Representative, Nights and Weekends YMCA of Greater Boston

Welcome Center Representative YMCA of Greater Boston

Member Service Advisor - Contact Center Navigant Credit Union

On Call Patient Experience Representative - Primary Care Boston Children's Hospital

Contact Center Representative Mass Bay Credit Union

Contact Center Representative II Eversource

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