NewRadiology Scheduler Call Center UnitedHealth GroupRadiology Scheduler Call CenterMt Kisco, NY$16.15–$28.80 / hourPerforms certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Fraud Support Associate (Inbound Call Center Agent) - Hybrid M&T Bank CorpFraud Support Associate (Inbound Call Center Agent) - HybridBridgeport, CTRemote$22.79–$37.99 / hourDemonstrates strong de‑escalation skills by maintaining composure and professionalism in high‑pressure or escalated situations, confidently enforcing security protocols while protecting both the customer and the bank. What You'll Do: Handle 30-40 inbound calls per day from customers whose card or digital transactions have been declined or restricted due to potential fraud.
Call Center Agent Part Time ONS MSO LLCCall Center Agent Part TimeStamford, CTAs a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Inbound Call Center Representative Mavis Tire Supply LLCInbound Call Center RepresentativeNYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
Call Center Representative (In-Office) Magnolia RiverCall Center Representative (In-Office)Hawthorne, New YorkMagnolia River is an engineering, inspection, GIS, software, and consulting company focused on the utilities, oil and gas, water, and pipeline infrastructure industries. The Call Center Rep will be responsible for working in our Hawthorne, New York call center that helps with scheduling and record keeping of customer appointments.
NewCustomer Service/ Call Center Representative DARCARS Automotive GroupCustomer Service/ Call Center RepresentativeMount Kisco, NYFull timeWe’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Experience in a call center or customer service role (automotive experience is a plus!).
Call Center Operator (Bilingual) Cornerstone Family HealthcareCall Center Operator (Bilingual)Newburgh, NYCORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
Call Center Representative TEG Federal Credit UnionCall Center RepresentativeFishkill, NY$21–$24 / hourWith over $400 Million in assets located in beautiful Hudson Valley, NY, TEG Federal Credit Union has over 37,000 members, 9 branches, an amazing employee culture, strong history of member service excellence and is one of the most respected financially sound organizations in the area. This role is all about helping members over the phone: answering questions, resolving issues, and guiding them to products and services that support their financial well-being.
Call Center Representative Berkshire BankCall Center RepresentativeNY$20–$28.90 / hourEnsures excellent customer service by responding to general account inquiries, deposit and loan rate requests, information about products and services, Online Banking and ATM/Debit Card issues. Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and various other customer service requests.
NURSE MANAGER - Call Center The Institute for Family HealthNURSE MANAGER - Call CenterNYThe manager is responsible for assessing, identifying, planning, implementing and evaluating the processes, technology, personnel and facility needs required to achieve patient outcomes safely in a patient centered environment. Assesses reports, customer surveys, evaluations and other data to identify and plan the process, technology, personnel and facility needs to deliver care in a designated patient care area.
PATIENT SERVICES REP - CALL CENTER The Institute for Family HealthPATIENT SERVICES REP - CALL CENTERNYUnder the supervision of the Practice Administrator & Nurse, perform routine clerical duties, answer patients' questions or concerns, and other duties as directed by supervision. This job summary is intended to be brief and may not list all the duties and functions required, however, it does highlight the essential requirements.
Per Diem Call Coverage - General Surgery Physician– Putnam Hospital Center – Carmel, NY (one hour north of NYC) Northwell HealthPer Diem Call Coverage - General Surgery Physician– Putnam Hospital Center – Carmel, NY (one hour north of NYC)Carmel, New YorkNuvance Health serves 1.5 million residents across New York and Connecticut and includes more than 2,600 aligned physicians, 12,000 employees, seven hospitals (Danbury Hospital, New Milford Hospital, Northern Dutchess Hospital, Norwalk Hospital, Putnam Hospital Center, Sharon Hospital, and Vassar Brothers Medical Center), a large network of primary care and specialty practices, and multiple affiliated organizations. Position at Nuvance Health Med Practice PC Per Diem Call Coverage - General Surgery Physician– Putnam Hospital Center – Carmel, NY (one hour north of NYC) Putnam Hospital Center in Carmel, New York, just one hour north of New York City, is seeking a per diem General Surgery Physician to provide additional call coverage for a busy and growing group.
REGISTERED NURSE-Intraoperative-Ambulatory Surgery Center RN- No Wknd/Hol/Call Yale New Haven HealthREGISTERED NURSE-Intraoperative-Ambulatory Surgery Center RN- No Wknd/Hol/CallTrumbull, ConnecticutThe RN provides care that: * Establishes and maintains a therapeutic relationship with the patient and family encompasses an understanding and integration of cultural and diversity into practice * Includes communicating and working collaboratively with the patient, family and health care team members * Includes respecting the patient's values, preferences, expressed needs and knowledge of the healthcare situation in holistic data collection, in formulating health care outcomes and in the evaluation process. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients.
GUEST SERVICES AGENT (ON CALL) Compass Group North AmericaGUEST SERVICES AGENT (ON CALL)Armonk, NYBoth full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf .
Assistant Early Childhood Teacher On Call Vassar CollegeAssistant Early Childhood Teacher On CallPoughkeepsie, New YorkAs an assistant teacher on call, you will support a team approach, working with other educators to develop and implement a high-quality early education and care program that reflects the goals of our laboratory nursery school for children ages 2-5. Candidates must remain alert and productive, able to see and hear children at all times, and capable of active ongoing supervision and safety of individual children and groups of children.
Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation ManagerStamford, CT$144,000–$241,000 / year4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms. Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureCT$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
NewContact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerStamford, CT$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Sr. Access Center Ambassador Westchester Medical Center Health NetworkSr. Access Center AmbassadorNY$22.25–$27.98 / hourJob Details: Job Summary: A Senior Access Center Ambassador acts as the lead point of contact for a particular service line or department to enhance communication to patients and other callers, handling a high volume of inbound calls to schedule appointments, answer questions, and route calls to the appropriate departments. Job Category Job Category Allied Health Prof/Technical Clerical/Administrative Support Executive/Management Finance/Info Systems Nursing Support Nursing/Nursing Management Physicians Professional/Non-Clinical Service/Trades.
Contact Center Specialty Service Representative M&T Bank CorpContact Center Specialty Service RepresentativeBridgeport, CT$23–$26 / hourIdentify and/or address customer needs by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank products and/or services. Identify opportunities to suggest alternative Bank products or services to better suit the needs of customers while contributing to customer retention and expanding their overall relationship with the Bank.
Contact Center Service Representative M&T Bank CorpContact Center Service RepresentativeBridgeport, CT$22–$25 / hourIdentify and/or address customer needs by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank products and services. Identify opportunities to suggest and cross-sell alternative Bank products or services to better suit the needs of customers while contributing to customer retention and expanding their overall relationship with the Bank.
Security Officer - Command Center GardaWorld Security Services U.S.Security Officer - Command CenterOrangeburg, NYPart timeGardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.
Security Officer - Data Center Surveillance GardaWorld Security Services U.S.Security Officer - Data Center SurveillanceSpring Valley, NYGardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.
Patient Coordinator I- Selikoff Centers for Occupational Health Suffern, NY Mount Sinai Health SystemPatient Coordinator I- Selikoff Centers for Occupational Health Suffern, NYNY$17.29–$33.59 / hourWe are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.
Bilingual (Spanish) Contact Center Supervisor- Mortgage M&T Bank CorpBilingual (Spanish) Contact Center Supervisor- MortgageBridgeport, CT$31.72–$52.86 / hourDirects the daily workflow of an assigned unit of between 10-15 employees (or with slightly fewer employees but covering diverse disciplines and/or complex functions) and exercises supervisory authority over staff responsible for executing a specific component of the work of the unit. Supervisory/Managerial Responsibilities: Education and Experience Required: Combined minimum of 5 years' higher education and/or relevant work experience, inclusive of a minimum of 2 years' work leadership experience.
Customer Solutions Center Representative (Bi Lingual Spanish a Plus) Rhinebeck BankCustomer Solutions Center Representative (Bi Lingual Spanish a Plus)Poughkeepsie, NY$20–$24 / hourIn this fast-paced role, you will use a variety of computer and telecommunications technologies to assist customers with account and loan inquiries, routine maintenance on customer accounts, and processing requests from government and legal entities. The ideal candidate will have a customer-first attitude, be able to handle high call volumes, multitask effectively, and ensure accuracy and attention to detail in every interaction.
Contact Center Specialist I Hudson Valley Federal Credit UnionContact Center Specialist IPoughkeepsie, NYProvide internal and external member service by responding to calls in all in-bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Consistently contribute to Credit Union's initiative of continuous improvement by communicating suggestions that will enhance revenue, reduce expenses and/or streamline and improve operations.
Access Center Ambassador Westchester Medical Center Health NetworkAccess Center AmbassadorNY$21.40–$26.90 / hourJob Category Job Category Advanced Clincial Providers Advanced Practice Providers Allied Health Prof/Technical Clerical/Administrative Support clerical/Administrative Supportc Executive/Management Finance/Info Systems Nursing Support Nursing/Nursing Management Physicians Professional/Non-Clinical Service/Trades. Job Details: Job Summary: An Access Center Ambassador acts as the primary point of contact for patients and other callers, handling a high volume of inbound calls to schedule appointments, answer questions, and route calls to the appropriate departments.
Security Officer - Data Center Surveillance GardaworldSecurity Officer - Data Center SurveillanceSpring Valley, NYGardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.
Security Officer - Command Center GardaworldSecurity Officer - Command CenterOrangeburg, NYGardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.
NewCustomer Center Coordinator Apollo Professional Solutions IncCustomer Center CoordinatorStratford, CTThis role is responsible for coordinating customer visits, supporting corporate events, managing administrative activities, and ensuring an exceptional experience for customers, employees, and executive leadership. Collaborate effectively with customers, executives, sales teams, and internal departments to ensure seamless event execution.
Senior Scheduler Data Centers PkazaSenior Scheduler Data CentersNew Paltz, NYPrevious experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes – EMN, ETN, MMNs, Seabees; Army – Power Generation, Corps of Engineers; Air Force – Power Production; Generator Techs; Maritime, Coast Guard, Army National Guard, etc.). Create detailed project schedules during planning and design phases, including milestones, permitting, long-lead procurement, and phased delivery timelines.
Customer Solutions Center Representative (Bi Lingual Spanish a Plus) Rhinebeck Bancorp IncCustomer Solutions Center Representative (Bi Lingual Spanish a Plus)Poughkeepsie, NY$20–$24 / hourIn this fast-paced role, you will use a variety of computer and telecommunications technologies to assist customers with account and loan inquiries, routine maintenance on customer accounts, and processing requests from government and legal entities. The ideal candidate will have a customer-first attitude, be able to handle high call volumes, multitask effectively, and ensure accuracy and attention to detail in every interaction.
NewContact Center Specialist I Hudson Valley Credit UnionContact Center Specialist IPoughkeepsie, New York$23.33–$28.02 / hourResponsibilities: Provide internal and external member service by responding to calls in all in-bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Consistently contribute to Credit Union’s initiative of continuous improvement by communicating suggestions that will enhance revenue, reduce expenses and/or streamline and improve operations.
Data Center Technician - Orangeburg, NY CoreWeave IncData Center Technician - Orangeburg, NYOrangeburg, NY$65,000–$83,000 / yearTo conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability.
Data Center Operating engineer Jones Lang LaSalle IncData Center Operating engineerOrangeburg, NYShould be knowledgeable in the safe and proper use of the following tools: ladders, lifts, basic hand tools, voltmeter, manual drain auger, plumbers helper, safety goggles, ear protection, and fire extinguisher. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Service Center Technician XylemService Center TechnicianBridgeport, ConnecticutOur products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work.
Operations Manager HealthPlanOne LLCOperations ManagerCTSupervisory Responsibilities: Direct responsibility for sales supervisors at designated sales center, indirect responsibility for sales agents specific to the carrier and call center. Responsible for their team's execution on interviewing, hiring, training, coaching, and when necessary, utilizing corrective action with agents and supervisors.
Customer Experience Advisor PolestarCustomer Experience AdvisorMahwah, New JerseyWe’re looking for a creative, innovative, experienced, and hands-on professional to be the primary point of contact with our customers and be the ambassador of Polestars premium brand experience. We believe innovation is a team effort and that just like each component is critical to the performance of our cars, each person working at Polestar is as important to the team and its performance.
Customer Experience Advisor Polestar Automotive Holding UK PLCCustomer Experience AdvisorMahwah, NJYou have excellent verbal and written communication skills You are an agile learner and comfortable with technology, learning new tools, and able to work with a variety of content areas/teams. Associate degree or higher Previous experience in call center environment, automotive, luxury retail, or sales is highly desirable Fluency in English required, Bilingual is a plus!
Product Owner, FA Desktop AI Experience, Executive Director Morgan StanleyProduct Owner, FA Desktop AI Experience, Executive DirectorPurchase, NY$150,000–$250,000 / yearWM Platforms consists of ten sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow, Digital Trading & Investing, Generative AI, UX Design & Research, Strategy & Execution, WM Platforms Risk, and the Chief Operating Office. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
NewFive9 Support Specialist Artech LLCFive9 Support SpecialistStamford, CT$48–$52 / hourDeveloped and maintained integrations between Five9 Cloud Contact Center and enterprise applications using Five9 REST APIs and Web Services. Utilized Five9 APIs for screen pops, click-to-call functionality, and customer interaction workflows.
Customer Service Agent Waterbury HospitalCustomer Service AgentMiddlebury, CTKnowledge, Abilities: Strong phone and computer skills with working knowledge of practice based medical office processes and procedures Must have a pleasant phone manner and superb communication skills (verbal and written) Ability to work well in a fast paced environment Knowledge of insurance guidelines Knowledge of medical information and electronic medical records/systems Ability to organize and prioritize work as required. Provides a patient- focused service and a positive impression of the organization to patients or other individuals who call into the call center by answering questions, transferring calls to the appropriate person/departments, and taking thorough messages.
Reliability & Maintenance Digital Transformation Architect Senior Manager Deloitte Touche Tohmatsu LtdReliability & Maintenance Digital Transformation Architect Senior ManagerStamford, CT$175,300–$322,900 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
MES Solution Architect Manager (Siemens Opcenter Foundation/Discrete) Deloitte Touche Tohmatsu LtdMES Solution Architect Manager (Siemens Opcenter Foundation/Discrete)CT$141,200–$278,300 / yearAs a Manufacturing Executions Systems Solution Architect Manager on the Supply Chain & Network Operations team, you will be responsible for: Leading discussions with senior leaders and business stakeholders to define Manufacturing Execution System (MES) needs and translate requirements into solution functionality. 5+ years of experience with business requirements gathering, fit-gap analysis, functional process design, data mapping, functional and technical specification documentation, system configuration, system testing, solution delivery, customer support, process documentation, and onsite/offshore delivery models.
MES Solution Architect Manager Deloitte Touche Tohmatsu LtdMES Solution Architect ManagerCT$141,200–$278,300 / yearAs a Manufacturing Execution Systems Solution Architect Manager on the Supply Chain & Network Operations team, you will be responsible for: Leading discussions with client stakeholders to define Manufacturing Execution System (MES) business needs and translate requirements into scalable solution designs. 5+ years of experience in business requirements gathering, fit-gap analysis, functional process design, data mapping, functional and technical specification development, system configuration, testing, deployment, customer support, process documentation, and onsite/offshore delivery models.
Medicare Sales Supervisor HealthPlanOne LLCMedicare Sales SupervisorCTManage day to day call center activities to include: monitoring key performance sale indicator reports, agent adherence, sales floor assistance. The Sales Supervisor is responsible for supervising and coordinating the daily activities of a team of licensed health agents engaged in promoting and selling plans by phone.
CCaaS x AI, Manager, Functional Transformation Deloitte Touche Tohmatsu LtdCCaaS x AI, Manager, Functional TransformationCT$144,000–$241,000 / yearThis role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption. As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities.