Call Center Rep/Service appointment setter Anderson Automotive GroupCall Center Rep/Service appointment setterRaleigh, NC$20–$22 / hourFull timeThe ideal candidate would have 3 years of customer service experience either via phone or in-person, and pride themselves on showing up punctually every shift with a positive attitude daily! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to learn and succeed, this role is for you!
44402 Business Development Representative Hendrick Dodge44402 Business Development RepresentativeCary, NCFull timeBDC | Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads as well as confirming sales appointments and performing long-term follow-up on all unsold customers. BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
Banking Center Manager First Horizon BankBanking Center ManagerRaleigh, NCHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.
NewData Center Operations & Security Lead (TS/SCI w/ Poly) JobotData Center Operations & Security Lead (TS/SCI w/ Poly)Raleigh, NC$190,000–$235,000 / yearA mission-focused engineering organization supporting classified U.S. Government programs is seeking an experienced Data Center Operations & Security Lead to oversee secure infrastructure environments within a high-availability facility. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewRemote Retention Specialist (Call Center – Customer Retention & Save Calls) US Service AnimalsRemote Retention Specialist (Call Center – Customer Retention & Save Calls)NCRemote$15–$16In this role, you'll work directly with clients to reduce cancellations, improve satisfaction, and retain customers throughout their journey. SAPS LLC is hiring Retention Specialists to join our remote call center team.
Call Center Representative Air Experts Heating, Cooling, LLCCall Center RepresentativeRaleigh, NCPart timeIf you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today! The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.
NewFull-Time Call Center Representative (Urgently Hiring) MCIFull-Time Call Center Representative (Urgently Hiring)UNAVAILABLE, NCRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Pharmaceutical Call Center Manager - Hyrbrid Syneos - Commercial - ProdPharmaceutical Call Center Manager - HyrbridDurham, NCThe Engagement Center Manager is responsible for managing and leading daily operations of a patient-focused pharmaceutical support center, driving service excellence, team performance, and compassionate engagement throughout the patient journey. Create all applicable work instructions for new projects and update existing work instructions as needed when changes occur during a project life cycle.
Immediate Opening Call Center Customer Service Professional IV | Cary, NC eTeam Inc.Immediate Opening Call Center Customer Service Professional IV | Cary, NCCary, NCIn this role, you will serve as the primary point of contact for customers, providing technical support, troubleshooting issues, and ensuring timely resolution while delivering an exceptional customer experience. Escalate complex issues to management, specialized technical teams, or external support organizations when necessary to ensure timely resolution.
Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsNorth CarolinaThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Contact Call Center Manager Zp Group LlcContact Call Center ManagerRALEIGH, NC$90,000–$100,000 / yearThe Contact Call Center Manager will oversee daily contact center operations, lead and develop frontline supervisors and associates, and ensure exceptional customer experience while meeting performance, quality, and efficiency goals. An ideal candidate for the Contact Call Center Manager role is a hands-on leader with strong operational expertise and a passion for team development and service excellence.
Bilingual Call Center Rep. Ultimate Staffing ServicesBilingual Call Center Rep.Raleigh, North Carolina$19–$21 / hourUltimate Staffing is seeking experienced Bilingual Call Center Representatives for an immediate opening in Raleigh, NC (Capital Blvd area near Beltline). Receive and promptly respond to real-time customer questions/issues.
Call Center Customer Service Professional - IV Ampcus IncorporatedCall Center Customer Service Professional - IVCary, NCOutbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
Customer Service Coordinator (Inbound- call center environment) #4849 Mom's MealsCustomer Service Coordinator (Inbound- call center environment) #4849Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.
Front Office Associate I - Call Center - Harvest Family Health Center Carolina Family Health CentersFront Office Associate I - Call Center - Harvest Family Health CenterNorth CarolinaOur service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients. Position Overview Front Office Associate I - Call Center at our Harvest Family Health Center location in Elm City, NC interact with patients and visitors in a courteous and professional manner by phone.
Call Center LancesoftCall CenterCary, NC$1JOB DETAILSThe Customer Support Representative is an important role in the Pharmacy Operations and is responsible for handling inbound and outbound pharmacy calls, scheduling refill deliveries when needed and directing calls to appropriate personnel. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Call Center Representative Ultimate Staffing ServicesCall Center RepresentativeRaleigh, North Carolina$19–$21 / hourThis is a full time, HYBRID, temp to perm position offering great growth potential and benefits! The Ideal candidate will have the following: Bilingual in Spanish a plus!
Call Center Associate- Life Insurance Accenture PlcCall Center Associate- Life InsuranceRaleigh, NCUtilizes resources and tools to accurately respond to customer inquiries and follows all documented processes and workflows provided by the client to enhance customer service and reduce customer effort operating efficiency. Handles customer service inquiries via telephone and/or email and performs variety of complex clerical or administrative support functions which require knowledge and understanding of Group Insurance policies for Life Insurance products.
Call Center Representative (Research). Grace Federal Solutions LLCCall Center Representative (Research).Cary, NCPart timeGrace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC. This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.
Hazardous Materials Call Center Support Specialist 3E CompanyHazardous Materials Call Center Support SpecialistNCTo set you up for success, we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance: Training Schedule (Approx. You'll be part of a collaborative, mission-driven team that values clear communication, rapid problem-solving, and delivering meaningful outcomes that protect people, businesses, and the environment.
Call Center Customer Service Professional - IV Artech LLCCall Center Customer Service Professional - IVCary, NC$30–$35 / hourOutbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Key Responsibilities : Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
Pharmaceutical Call Center Manager - Hyrbrid Syneos Health IncPharmaceutical Call Center Manager - HyrbridRaleigh, NCTogether we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. Syneos Health (Nasdaq:SYNH) is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.
Remote Outbound Call Center Agent MDS Communications CorpRemote Outbound Call Center AgentNCRemote$15–$16 / hourOur clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications.
In-Bound Call Center Representative IronMountain SolutionsIn-Bound Call Center RepresentativeNorth CarolinaRemoteA successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success.
Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)NCRemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentNCRemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
NewOn-Call RN, Full-Time Job Summary ThisOn-Call RN, Full-TimeRaleigh, North CarolinaThis position provides the after hours nursing coverage for patients on assigned weekends, holidays and week nights to provide after hours nursing support to patients and families who have questions, concerns or emergencies. Responsible for providing, and documenting, appropriate and relevant end of life information and education to patients and their families in compliance with current Centers for Medicare and Medicaid Services CMS Conditions of Participation (CoPs).
Weekend On-Call RN: Part-Time (Raleigh, Rocky Mount, Wilson, Pittsboro, Clayton, Angier, Durham, and Youngsville) Transitions LifeCareWeekend On-Call RN: Part-Time (Raleigh, Rocky Mount, Wilson, Pittsboro, Clayton, Angier, Durham, and Youngsville)Raleigh, North CarolinaResponsible for providing, and documenting, appropriate and relevant end of life information and education to patients and their families in compliance with current Centers for Medicare and Medicaid Services CMS Conditions of Participation (CoPs). This position provides the afterhours nursing coverage for patients on assigned weekends, holidays and weeknights to provide after hours nursing support to patients and families who have questions, concerns or emergencies.
NewOn-Call RN, Full-Time HOSPICE OF WAKE COUNTY INCOn-Call RN, Full-TimeRaleigh, NCPart timeThis position provides the after hours nursing coverage for patients on assigned weekends, holidays and week nights to provide after hours nursing support to patients and families who have questions, concerns or emergencies. Responsible for providing, and documenting, appropriate and relevant end of life information and education to patients and their families in compliance with current Centers for Medicare and Medicaid Services CMS Conditions of Participation (CoPs).
On-Call Emergency Managers - Safety WSP Global IncOn-Call Emergency Managers - SafetyRaleigh, NC$40–$45 / hourCadre members are asked for: A 30 day commitment Availability to deploy with little to no advance notice (typically within 24-48 hours) During deployments, ability to potentially work 8-12 hours/day; 7 days/week Your Impact Lead Emergency Management team, providing services to clients preparing for, responding to, and recovering from disasters nationwide and in US territories. Expected Salary (Colorado only): $40.00 - $45.00/hour * WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicants education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location.
Customer Service Coordinator (Inbound- contact center environment) #4535 Mom's MealsCustomer Service Coordinator (Inbound- contact center environment) #4535Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.
Member Support Center Manager Excel FitnessMember Support Center ManagerDurham, North CarolinaPurpose: Works closely with the Member Support Center director to lead assigned site operations and supervise all representatives to assure high-quality, efficient, and timely processing of inquiries from external and internal Planet Fitness customers. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureNC$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation ManagerRaleigh, NC$144,000–$241,000 / year4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms. Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerRaleigh, NC$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Customer Center Sales Associate B Pepsi Bottling VenturesCustomer Center Sales Associate BCary, NCFull timeThe purpose of Customer Center Sales Associate B is to increase sales of PBV products through the use of suggestive sales skills while in the process of recording product orders from Food Service Customers. Applies customer service best practices to resolve customer issues regarding order execution, delivery execution, requests for new equipment placements through the entry of service requests.
Program Aide On-Call Save The Children Federation IncProgram Aide On-CallNCYou may be assigned to various classrooms/centers/bus routes/cafeterias/kitchens as deemed necessary for the functioning of the program operations and will also assist with daily classroom management and other duties and may be assigned to various classrooms/centers as deemed necessary for program operations. Provide custodial support as needed; this could include but is not limited to picking up trash, sweeping, mopping, vacuuming or using industrial cleaning equipment to clean floors, clean and stock bathrooms, ensure buildings are secure, clean windows and minor building maintenance and repairs.
Program Aide On-Call SCUS Head Start Programs Inc.Program Aide On-CallAberdeen, NC$15 / hourPart timeYou may be assigned to various classrooms/centers/bus routes/cafeterias/kitchens as deemed necessary for the functioning of the program operations and will also assist with daily classroom management and other duties and may be assigned to various classrooms/centers as deemed necessary for program operations. Provide custodial support as needed; this could include but is not limited to picking up trash, sweeping, mopping, vacuuming or using industrial cleaning equipment to clean floors, clean and stock bathrooms, ensure buildings are secure, clean windows and minor building maintenance and repairs.
Customer Care Center Rep Wisconsin Physicians Service Insurance CorpCustomer Care Center RepNorth Carolina, NCRemoteWe are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams.
ERS-NETA Service Center Manager - Charlotte Vertiv Group Corp.ERS-NETA Service Center Manager - CharlotteRaleigh, NCBuilding Effective Teams- Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. To perform the job successfully, an individual should demonstrate the following competencies: • Action Oriented- Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
NewSenior Director, Data Center Operations (Dona Ana County, NM) OracleSenior Director, Data Center Operations (Dona Ana County, NM)Raleigh, NC$169,800–$355,400 / yearTechnically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Store Management - Triangle Town Center, Raleigh, NC JD Sports Fashion PlcStore Management - Triangle Town Center, Raleigh, NCRaleigh, NCJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Store Associate - Triangle Town Center, Raleigh, NC JD Sports Fashion PlcStore Associate - Triangle Town Center, Raleigh, NCRaleigh, NCSales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.
Customer Center Sales Associate A Pepsi Bottling VenturesCustomer Center Sales Associate ACary, NCFull timeThe purpose of the Customer Center Associate A is to answer inbound call volume from customers calling to discuss general account service issues, equipment repair needs, using suggestive sales skills while placing orders for Food Service Customers. Applies customer service best practices to resolve customer issues regarding order execution, delivery execution, requests for new equipment placements through the entry of service requests.
Test Center Administrator (FT) Prometric IncTest Center Administrator (FT)Raleigh, NCWith over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies.
NewSpecialist, Risk and Compliance Services (Center of Excellence) Deloitte Touche Tohmatsu LtdSpecialist, Risk and Compliance Services (Center of Excellence)Raleigh, NC$63,000–$116,000 / yearAs a Specialist, Risk and Compliance Services on the Conflicts Center of Excellence team, you will: Collaborate with Conflicts COE Managers and Senior Managers, Lead Client Service Partners, Deloitte Independence Directors, audit engagement teams, global Conflicts teams, and teams across Deloitte businesses to support auditor independence and identify potential conflicts of interest. The Conflicts CoE team performs a critical quality-assurance and risk-management function for the Deloitte U.S. firm, helping the organization remain unbiased and free from conflicts-of-interest, in fact and appearance, when providing services to attest/audit clients.
NewLow Voltage Electrical Estimator (Data Center Fit-Out) OracleLow Voltage Electrical Estimator (Data Center Fit-Out)Raleigh, NC$102,300–$209,500 / yearDevelop comprehensive electrical and low voltage estimates for hyperscale data center build-outs, including power distribution, UPS and battery interfaces, generator interfaces, busway, feeders, panels, branch power, rack power, grounding, lighting, controls, fire alarm interfaces, BMS/EPMS pathways, structured cabling, fiber, copper, containment, cable tray, conduit, supports, and related infrastructure. This role develops, validates, and defends electrical cost estimates for data center fit-out and deployment scopes, including power distribution, UPS and generator interfaces, structured cabling, pathways, grounding, lighting, controls, monitoring systems, and related mission-critical infrastructure.
NewSr Principal Program Manager - Data Center Campaigns OracleSr Principal Program Manager - Data Center CampaignsRaleigh, NC$126,200–$264,100 / yearThe Sr Principal Program Manager – Data Center Campaigns will own the operating rhythm for a national campaign that connects campaign strategy, community programs, sustainability messaging, consultant execution, and local advocacy into one coordinated motion. The scope is unusually cross-functional: national campaign strategy, message development, storytelling, external consultant orchestration, community engagement pillars, and executive-ready execution across Nashville/DC-based partners and local teams.
NewOSC Contact Center Representative, Tier I Office of the State ControllerOSC Contact Center Representative, Tier IWake County, North CarolinaThe State Controller serves as an independent resource to protect the financial integrity of the State and to promote accountability in an objective and efficient manner through its accounting, disbursing, payroll, internal controls, data management, eCommerce, and financial reporting systems that serve state agencies, employees, and the public. This role requires proven ability to communicate clearly, both written and verbally; proven ability to work with automated systems; to analyze customer and technical scenarios and escalate issues when needed; must be detailed oriented with proven ability to handle customer complaints, and at times, unpleasant customers.
NewChief of Staff to VP, Data Center Engineering & Infrastructure OracleChief of Staff to VP, Data Center Engineering & InfrastructureRaleigh, NC$126,200–$264,100 / yearOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Establish executive operating rhythms including Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), staff meetings, and leadership updates.