Call Center Supervisor Renewal by Andersen | Esler CompaniesCall Center SupervisorPutnam, CT$80,000–$100,000 / yearDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsConnecticutThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Customer Care/Call Center ^ Customer Care Lead Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care LeadEast Hartford, CTEast Hartford, CT 06108. Call Center Lead.
Call Center Specialist - Remote - Part-Time (20hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21/hr Community Health Center IncCall Center Specialist - Remote - Part-Time (20hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21/hrCTRemoteThe system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts.
NewCall Center Specialist - Full-Time (Remote) - Bilingual Required (English/Spanish) - $21/hr Community Health Center IncCall Center Specialist - Full-Time (Remote) - Bilingual Required (English/Spanish) - $21/hrCTRemoteOrganization Information: Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.
Call Center Specialist - Remote - Part-Time (22.5hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21/hr Community Health Center IncCall Center Specialist - Remote - Part-Time (22.5hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21/hrCTRemoteThe system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts.
NewCall Center Supervisor, E Hartford, CT Hire Evolution ConsultingCall Center Supervisor, E Hartford, CTE Hartford, CT$29–$31The Supervisor works collaboratively with Operations Management, Training, and Quality Assurance to ensure employees meet contractual requirements related to timeliness, accuracy, productivity, and customer service. The Call Center Supervisor is also responsible for identifying and implementing innovative strategies that support continuous operational improvement and result in increased staff productivity, accuracy, efficiency, and overall performance.
NewAppointment Scheduling - Call Center Hamilton ConnectionsAppointment Scheduling - Call CenterEast Haven, CTIn this role, you will be responsible for handling client inquiries and scheduling appointments. Responsibilities for Call Center: Manage incoming customer calls with a positive attitude.
Call center Lead Veterans Sourcing GroupCall center LeadEast Hartford, CTSeeking an experienced Call Center Lead to support daily call center operations, assist supervisors, coach agents, and provide exceptional customer service to HUSKY Health beneficiaries. Support supervisors by handling escalated calls and assisting with daily floor operations.
NewCall Center Representative- CT MMC GroupCall Center Representative- CTHartford, CTRespond to Exchange Call Center inquiries and complaints received by telephone, IVR, and web portal using applicable reference materials from the Knowledge Management System (KMS), Frequently Asked Questions, and other online resources to provide information as appropriate to resolve inquiries and complaints. Escalate inquiries or complaints as needed to a Tier 2 Call Center Representative and for transfer to Tier 3 staff, the Exchange, DSS Benefits Center, OHA, CID, and other consumer support resources as appropriate.
Medical Call Center Representative Jim HartMedical Call Center RepresentativeShelton, Connecticut$22.50 / hourIn this role, you will serve as the first point of contact for patients across multiple medical offices, assisting with incoming calls, appointment scheduling, cancellations, and general inquiries. Relay accurate and detailed messages to office staff and collaborate with receptionists, nurses, providers, managers, hospitals, pharmacies, and laboratories.
Veterinary Client Service Representative - Call Center Pieper VeterinaryVeterinary Client Service Representative - Call CenterMiddletown, CT$18.75–$24.75 / hourWe know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking a kind, compassionate, and detail-oriented Call Center Client Service Representative to join our fantastic team of veterinary professionals in our Specialty, Emergency and Primary Care practice in Middletown, Connecticut . Environment of Collaboration: Our VECCS Level 1 Certified Hospital includes specialists in Emergency & Critical Care, Neurology, Internal Medicine, Radiology, Surgery, and Exotics and a full staff of experienced Emergency and Primary Care Veterinarians.
Customer Care/Call Center ^ Customer Care Specialist ^ Inter Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care Specialist ^ InterHartford, CTThe Customer Experience Associate II reports directly to a Call Center Supervisor and serves as the primary point of contact for families seeking information regarding additional financial assistance programs designed to help cover food expenses during the summer months when children are not in school. This role requires providing professional, courteous, and accurate telephone support while documenting all interactions and ensuring compliance with established policies and procedures.
Call Center Representative Veterans Sourcing GroupCall Center RepresentativeEast Hartford, CTDocument all interactions with consumers and properly forward calls to Call Center Leadership or other CT agencies. You will be responsible for providing program and account information, password reset assistance, and ensuring timely call resolution.
Customer Care/Call Center $21/hr Veterans Sourcing GroupCustomer Care/Call Center $21/hrHartford, CTThis role requires strong customer service skills, empathy, attention to detail, and the ability to resolve inquiries accurately and efficiently in a high-volume call center environment. As a Customer Care Specialist, you will serve as the first point of contact for individuals seeking information related to social service programs.
Call Center Representatives - West Hartford, CT (not sales based) CQ PartnersCall Center Representatives - West Hartford, CT (not sales based)West Hartford, ConnecticutThe successful candidate will be able to accept ownership for effectively solving patient issues, complaints, and inquiries, keeping patient satisfaction at the core of every decision and behavior. Busy Ophthalmology practice with 10 locations in CT, looking for Call Center Associates to join our team in East Hartford.
Call Center Customer Service Rep CORNELL SCOTT-HILL HEALTH CORPORATIONCall Center Customer Service RepNew Haven, CTThe Call Center Customer Service Representative will remain knowledgeable about and proficient at using the scheduling module of CS-HHC's practice management system so that he/she can schedule patient appointments efficiently, and will also remain familiar with the requirements of CS-HHC's Sliding Fee Program and the various health plans accepted by CS-HHC. The Call Center Customer Service Representative will take incoming telephone calls in a timely manner and respond to caller inquiries in a friendly, helpful and comprehensive manner.
Call Center Global Channel ManagementCall CenterEast Hartford, ConnecticutLog calls into call tracking system; note trends in consumer questions and concerns, report and recommend measures to improve customer service. Sr Call Center requires: Must have a High School Diploma, or equivalent; six months minimum experience in call center/dispatcher experience.
Call Center Representative/Inside Sales Artis Energy SolutionsCall Center Representative/Inside SalesMiddletown, CT$17.50–$22 / hourYou will serve as a helpful point of contact for customers, answer questions about our services and available energy programs, assist with scheduling free building assessments, and ensure each customer has a clear understanding of the process. We work with commercial customers across New England to reduce their facilities' energy use, improve efficiency, lower costs, and enhance comfort for staff and visitors.
Call Center Dispatch Global Channel ManagementCall Center DispatchEast Hartford, ConnecticutCall Center Dispatcher requires: 6 months minimum experience in call center/dispatcher experience. Call Center Dispatcher duties: Accurately respond to incoming calls received by the call center.