Conduent State & Local Solutions, IncNewFraud Call Center Representative Conduent State & Local Solutions, IncFraud Call Center RepresentativeCibolo, TX$16.75–$16.75Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Visit our landing page to explore key details about the role, including shift schedules, examples of call types, FAQs, and our workspace and internet requirements.
Conduent State & Local Solutions, IncNewCall Center Representative Conduent State & Local Solutions, IncCall Center RepresentativeSan Antonio, TX$15–$15Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Visit our landing page to explore key details about the role, including shift schedules, examples of call types, FAQs, and our workspace and internet requirements.
CHRISTUS HealthNewAmbulatory Service Representative - PBX Call Center CHRISTUS HealthAmbulatory Service Representative - PBX Call CenterSan Antonio, TXAssess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting.
JobotNewSenior Project Manager (Data Center) - Multiple Locations JobotSenior Project Manager (Data Center) - Multiple LocationsSan Antonio, TX$150,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
USAANewLicensed P&C Insurance Professional - Sales and Service (Signing Bonus) USAALicensed P&C Insurance Professional - Sales and Service (Signing Bonus)San Antonio, TX$46,370–$48,870 / yearOur comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.
SPECTRUMNewCall Center Sales Representative SPECTRUMCall Center Sales RepresentativeSan Antonio, TXBeyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
SpectrumAMNewCall Center Customer Service Representative - (Inbound call center) SpectrumAMCall Center Customer Service Representative - (Inbound call center)San Antonio, TXExperience in a fast-paced call center environment or similar type of customer service role is desired, buy may not be required if you know you will excel in that type of environment. If you are looking for a new career in a stable, recession-proof industry where you can use your incredible customer service skills to solve problems for our homeowners, then this might be the position for you.
American Income LifeNewCustomer Service Representative (Remote) American Income LifeCustomer Service Representative (Remote)San Antonio, TXRemote$40,000–$50,000 / yearFull timeFor decades, our organization has been committed to serving working families by providing reliable benefits designed to create financial security and peace of mind. Your responsibility is to walk them through their available options, answer questions clearly, and provide a smooth, educational consultation experience.
A & A Plumbing, Heating & Cooling LLCCall Center Representative - Plumbing & HVAC A & A Plumbing, Heating & Cooling LLCCall Center Representative - Plumbing & HVACSchertz, TXAs a Customer Service Representative, you’ll be the hub of our operation, handling incoming calls, scheduling service appointments, coordinating with dispatch, and making sure every customer interaction leaves a strong impression. We’re a growing home service company serving the San Antonio area, and we’ve built our reputation by doing things the right way.
Staff BHS Physician Network, IncCall Center Representative Staff BHS Physician Network, IncCall Center RepresentativeSan Antonio, TXOur mission at Baptist Medical Network within the Baptist Health System is to be the premier healthcare organization in South Texas by providing high-quality, compassionate care that exceeds our communitys expectations. Our footprint spans across 12 counties with diverse multi-specialty providers who are dedicated to using their expertise and talents to strengthen our growing partnership within the surrounding communities.
MCI Military RecruitmentRemote Call Center Representative MCI Military RecruitmentRemote Call Center RepresentativeTexasRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
ConduentNewCall Center Representative ConduentCall Center RepresentativeSan Antonio, TXThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Visit our landing page to explore key details about the role, including shift schedules, examples of call types, FAQs, and our workspace and internet requirements.
Generations Community Federal Credit UnionNewCall Center Representative I (Bilingual Preferred) Generations Community Federal Credit UnionCall Center Representative I (Bilingual Preferred)San Antonio, TXPerforms a variety of routine and complex daily transactions for members by phone, including, but not limited to: providing account balance information, performing account and card inquiries, transfers, loan and credit card payments and cash advances, completing basic account maintenance, processing wire transfers, stop payments, performing account research, and processing account reconciliation. Actively participates in marketing and business development efforts to identify opportunities, deepen new member relationships, and executes referrals to drive prospects to branch and retail locations.
Hewlett Packard Enterprise CompanySPG Call Center Team Member, (Clearance Required, TS/SCI with Poly) San Antonio, TX Onsite Hewlett Packard Enterprise CompanySPG Call Center Team Member, (Clearance Required, TS/SCI with Poly) San Antonio, TX OnsiteSan Antonio, TXFull timeAccountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Experience (CX), Customer Feedback, Customer Lifetime Value, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}. Design and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions.
Hewlett Packard Enterprise CompanySPG Call Center Team Member, (Clearance Required, TS/SCI with Poly), San Antonio, TX Onsite Hewlett Packard Enterprise CompanySPG Call Center Team Member, (Clearance Required, TS/SCI with Poly), San Antonio, TX OnsiteSan Antonio, TXFull timeAccountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Experience (CX), Customer Feedback, Customer Lifetime Value, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}. Design and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions.
FoxfruitCall Center Representative FoxfruitCall Center RepresentativeSan Antonio, TexasThis role is ideal for individuals who enjoy helping others, solving problems, and developing strong communication skills. We are seeking a professional and customer-focused Call Center Representative to support communication and customer service operations.
NVISION Eye CentersCall Center Agent NVISION Eye CentersCall Center AgentSeguin, TexasWith more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice®. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry.
University HealthAmbulatory Call Center Director University HealthAmbulatory Call Center Directorsan antonio, TX$33.65–$79.33 / hourResponsibilities include supervision and training of resource center staff, creating and maintaining quality assurance programs to ensure the effectiveness of operations, statistical reporting, and strategic and budget planning for each operational component of the resource center. A Bachelor's degree in Information Technology, Finance, Healthcare or a business-related field is required.
Digital RiskNewCall Center Quoting Specialist Digital RiskCall Center Quoting SpecialistSan Antonio, TXMphasis' Service Transformation approach helps 'shrink the core' through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis' core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
GiaMed, IncNewOperating Room Nurse (RN) | Brooke Army Medical Center | No Call Required GiaMed, IncOperating Room Nurse (RN) | Brooke Army Medical Center | No Call RequiredSan Antonio, TXFull timeThis opportunity offers Operating Room RNs the chance to work in a structured hospital environment without traditional call requirements while supporting military service members and their families. Join the surgical team supporting Brooke Army Medical Center (BAMC), the DOD's largest medical center and a Level I Trauma Center.
Christus HealthCommunications Operator - PBX Call Center - PRN Christus HealthCommunications Operator - PBX Call Center - PRNSan Antonio, TXLIFE AT CHRISTUS CAREER AREAS CAREER AREAS Clinical Careers Non-Clinical Careers Physician Careers Advanced Practice Clinician Clinical Laboratory Clinical Support Diagnostic Imaging Nursing Patient Care Patient Experience Pharmacy Quality and Risk Management Rehabilitation Services Respiratory Care Social Services Administrative Support Analytics and Reporting Business Development Education and Research Executive Facilities Finance General Operations Human Resources Information Technology Legal and Compliance Marketing and Communications Mission and Spiritual Care Revenue Cycle Supply Chain Physicians. Toggle Mobile Navigation Menu Life at CHRISTUS Career Areas + Clinical Careers Non-Clinical Careers Physician Careers Learning Opportunities + Nurse Residency Program Professional Development SkillBridge Internship Program AmeriCorps Search Jobs Current Associates Login External Applicants Login.
SPECTRUMCommunity Outreach Service Activation (Bilingual English/Spanish) SPECTRUMCommunity Outreach Service Activation (Bilingual English/Spanish)San Antonio, TXAs a Call Center Service Activation Representative at Spectrum, you’ll guide customers through activating Xumo streaming devices and services, ensuring a smooth and rewarding experience. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.
Government Personnel Mutual Life InsuranceNewContact Center Customer Service Representative Government Personnel Mutual Life InsuranceContact Center Customer Service RepresentativeSan Antonio, TXRemoteAs part of the team at GPM Life Insurance, you'll strive to provide excellent customer service to our customers, agents, and GPM team. Handle incoming calls and respond to incoming email requests via email, phone call or written correspondence.
Systems Integration, Inc.Contact Center Representative Systems Integration, Inc.Contact Center RepresentativeSan Antonio, TXTemporaryTo prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.
Hallmark UniversityBilingual Outbound Call Admissions Specialist Hallmark UniversityBilingual Outbound Call Admissions SpecialistSan Antonio, Texas$18–$20The Admissions Contact Center Specialist position supports university-wide enrollment efforts for both the on ground and online programs by providing a high volume of recruitment-related call and email support to prospective students. About Hallmark University:Hallmark University is a nonprofit university offering degrees in Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing.
All Tune San Antonio-6178Automotive Service Center Counter Representative All Tune San Antonio-6178Automotive Service Center Counter RepresentativeSan Antonio, TXThis role involves answering phones, scheduling appointments, processing work orders, handling customer inquiries, and supporting our technicians to ensure a seamless customer experience. Whether you have automotive experience or are just beginning your career, this is a great opportunity to build valuable skills in the automotive service industry and work in a positive, fast-paced environment.
Royal Communications Consultants IncOn Call Field Techs - San Antonio TX Royal Communications Consultants IncOn Call Field Techs - San Antonio TXSan Antonio, TXPart timeFor those interested in basic networking, we also work with cabling, data centers, and layer 1 networking or decommissioning networks, ie: rack dismantling, patch panels, switches, routers, etc. Royal Communications Consultants, based in New York, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the San Antonio area.
GiaMed, IncInterventional Radiology Clinic RN - BAMC 3k sign on bonus (No on Call) GiaMed, IncInterventional Radiology Clinic RN - BAMC 3k sign on bonus (No on Call)San Antonio, TXFull timeMinimum of: 2 years of full-time Cath Lab or Interventional Radiology experience within the last 4 yearsOR2 years of recent full-time ICU experienceIf you are passionate about patient care and looking for a mission-driven opportunity supporting our nation’s heroes, we encourage you to apply today. Join Brooke Army Medical Center (BAMC), the Department of Defense’s largest healthcare facility and home to the nation’s only Level 1 Trauma Center within the DoD system.
JobotLicensed Electrician- Data Center (Travel) JobotLicensed Electrician- Data Center (Travel)San Antonio, TX$50–$60Full timeInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Leading Electrical Subcontractor seeking Licensed Electricians to travel (Mountain States) for large Data Center projects.
JOSE BARRERA MDAdministrator / Director of Nursing Premier Surgical Center JOSE BARRERA MDAdministrator / Director of Nursing Premier Surgical CenterSan Antonio, TXThe physical demands and working conditions for this role require: good visual acuity and accurate color vision; the ability to lift and transfer patients exceeding 100 pounds, utilizing a full range of body movements including pushing, pulling, standing, walking, stooping, kneeling, crouching, and crawling. As the Director of Nursing (DON), oversee all aspects of nursing care, manage the PACU and OR departments, and lead Quality Improvement, Risk Management, and Education programs to maintain compliance, enhance patient care, and foster professional development among staff.
Generac Power Systems IncSenior Field Service Manager -Data Centers Generac Power Systems IncSenior Field Service Manager -Data CentersSan Antonio, TXThe Technical Field Service Manager is responsible for ensuring customer satisfaction on all levels of business by providing on-site and phone troubleshooting, repair, equipment modifications, installation and sales support of industrial power generation equipment for data center customer. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus.
Masco CorporationContact Center Agent: 8AM - 4:30PM (Wednesday/ Thursday Off) Masco CorporationContact Center Agent: 8AM - 4:30PM (Wednesday/ Thursday Off)Schertz, TXFor over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health.
All Tune San Antonio-6178Automotive Center Service Writer All Tune San Antonio-6178Automotive Center Service WriterSan Antonio, TXAll Tune San Antonio-6178 is a trusted automotive repair and service center in San Antonio, TX dedicated to providing high-quality automotive maintenance, diagnostics, and repair with integrity and professionalism. This role involves coordinating repair orders, maintaining communication between customers and technicians, and managing shop operations to ensure timely, high-quality service.
Prime ControlsControls Engineer II (Data Center) Prime ControlsControls Engineer II (Data Center)Schertz, Texas
Broadway BankRelationship Banker I/II/III - Bulverde Financial Center Broadway BankRelationship Banker I/II/III - Bulverde Financial CenterSpring Branch, TXUtilize CRM effectively to capture client information, record activities, schedule follow-up actions, and identify next likely sales opportunities, facilitating robust customer relationship management. • Provide comprehensive banking services including transactions processing, account opening, servicing, and loan processing while ensuring accuracy and efficiency.
Methodist Healthcare Ministries of South Texas IncNavigation Center Representative (WHWC) Methodist Healthcare Ministries of South Texas IncNavigation Center Representative (WHWC)San Antonio, TXScope and ImpactSupports multi-site operations by managing high call volumes, enabling access to critical healthcare services, ensuring effective patient flow, accurate documentation, and positive patient experiences. Position SummaryThis role serves as a key point of contact for patients across multiple clinic locations, handling high-volume calls and coordinating appointments for medical, dental, and behavioral health services.
Allied UniversalArmed Security Flex Officer - Retail Center Allied UniversalArmed Security Flex Officer - Retail CenterSan Antonio, TexasAs a Armed Security Flex Officer, you’ll use our exclusive shift-pickup platform to view and claim open shifts based on your availability - giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Overview: Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
Oak View GroupParking Supervisor | Part-Time | Frost Bank Center Oak View GroupParking Supervisor | Part-Time | Frost Bank CenterSan Antonio, TexasFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Methodist Healthcare MinistriesNavigation Center Representative (WHWC) Methodist Healthcare MinistriesNavigation Center Representative (WHWC)San Antonio, TXFull timeSupports multi-site operations by managing high call volumes, enabling access to critical healthcare services, ensuring effective patient flow, accurate documentation, and positive patient experiences. Position SummaryThis role serves as a key point of contact for patients across multiple clinic locations, handling high-volume calls and coordinating appointments for medical, dental, and behavioral health services.
BZO Wheel and Tire DistributorCustomer Service Representative BZO Wheel and Tire DistributorCustomer Service RepresentativeSan Antonio, TXThis position is responsible for processing customer orders and providing customers with the information needed to best understand our products and services. This position plays a key role in supporting customers, processing orders, and providing exceptional service in a fast-paced environment.
Masco CorporationCustomer Service Representative Masco CorporationCustomer Service RepresentativeSan Antonio, TXWe’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As a Viewer Experience Advocate joining our dynamic Viewer Experience team, you will be at the forefront of our viewer interactions, playing a vital role in enhancing our brand image.
MCI Military RecruitmentRemote Customer Service Representative MCI Military RecruitmentRemote Customer Service RepresentativeTexasRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
TalentBridgeBilingual Customer Service Representative TalentBridgeBilingual Customer Service RepresentativeSAN ANTONIO, TX$18–$18.10 / hourThis role focuses on delivering exceptional customer experiences while assisting customers with account-related questions, payment support, fraud concerns, digital banking assistance, disputes, and general account servicing. A large, established financial services organization is seeking Bilingual Customer Service Representatives to join a high-volume consumer support team in San Antonio.
SPECTRUMNewCustomer Service Representative SPECTRUMCustomer Service RepresentativeSan Antonio, TXAs a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center.
Murray ResourcesNewCustomer Service Representative Murray ResourcesCustomer Service RepresentativeSan Antonio, TXvar isBannerImage = ''; // if isBannerImage is empty or undefined if(isBannerImage == ''){ jQuery('.jb-recruiter-profile-picture').css('left', '0'); jQuery('.jb-recruiter-profile-picture').css('bottom', '0'); } Specializing in matching talent with exciting opportunities in Human Resources, Accounting/Finance, Sales, Marketing, Administrative, and Customer Service.
Strategic Data SystemsNewCustomer Service Representative III Strategic Data SystemsCustomer Service Representative IIISan Antonio, TXUtilize various essential software applications including internal and external websites, telephone systems, CRM applications, and other resources. • Ability to quickly gain rapport with customers, identify customer concerns, and leverage documentation and CRM systems to resolve service requests .
OneTouch DirectCustomer Service Representative - Remote OneTouch DirectCustomer Service Representative - RemoteSan Antonio, TXRemote$26,000–$286,000As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. Minimum internet speeds for WFH programs is now a minimum of 50 mbps download and 25 mbps upload.
Champion ACPart-Time Customer Service Representative Champion ACPart-Time Customer Service RepresentativeBulverde, Texas$18.50–$25 / hourWhat you will do: - Handle inbound customer service calls including, but not limited to: - Booking appointments - Understanding general priority booking knowledge - Providing tech ETA - Deescalating customer concerns - Understating field availability for effective booking - Handle text and chat engagements with the customers - Call on customer list to offer promotions - Creating and updating customer profiles What you bring: - Previous customer service or call center experience - Strong attention to details - Conscientious team player - Honesty, integrity, and a good attitude - Clear background check and drug screen - Industry and ServiceTitan experience preferred Location: Bulverde, Texas Overview (Text Only): Champion Home Services is based in San Antonio, providing top-quality HVAC, plumbing, and electrical services.
Champion ACCustomer Service Representative Champion ACCustomer Service RepresentativeBulverde, Texas$18.50–$25 / hourWhat you will do: - Handle inbound customer service calls including, but not limited to: - Booking appointments - Understanding general priority booking knowledge - Providing tech ETA - Deescalating customer concerns - Understating field availability for effective booking - Handle text and chat engagements with the customers - Call on customer list to offer promotions - Creating and updating customer profiles What you bring: - Previous customer service or call center experience - Strong attention to details - Conscientious team player - Honesty, integrity, and a good attitude - Clear background check and drug screen - Industry and ServiceTitan experience preferred Location: Bulverde, Texas Overview (Text Only): Champion Home Services is based in San Antonio, providing top-quality HVAC, plumbing, and electrical services.
MindriftSenior Customer Service Representative (Banking) - Freelance AI Trainer MindriftSenior Customer Service Representative (Banking) - Freelance AI TrainerSan Antonio, TXWhile each project involves unique tasks, contributors may: Design and evaluate fee inquiry scenarios — verifying that fee amounts and category names match the bank's disclosed fee schedule exactly, and flagging cases where the system charge and the schedule diverge; Write statement clarification test cases that require distinguishing a descriptor-mapping question from a real fraud claim, and routing each correctly; Create autopay setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build statement reprint cases that test realistic timing communication — including archived statements, fee citation, and the difference between self-service and manual retrieval channels; Develop beneficiary update scenarios that probe when a routine POD change crosses into ERISA/spousal-consent territory and requires specialist routing; Design card replacement cases with time-sensitive card-block urgency, fraud-signal recognition, interim mobile-wallet guidance, and delivery option trade-offs; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Write fraud claim warm-handoff cases — immediate card block, intake information capture, Regulation E clock awareness, and clean transfer to the disputes team; Grade responses on both factual accuracy and conversational tone: empathy under pressure, voice vs. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.