ReBath - Call Center Agent Bathworks IncReBath - Call Center AgentRochester Hills, MI$15–$19 / hourFull timeShowcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures. Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results.
Consumer Contact Center Professional I BC ForwardConsumer Contact Center Professional IFarmington Hills, MIContractorThe ideal candidate will have experience in customer service and call center operations and a proven ability to resolve customer inquiries during first contact while educating customers on bank products and self-service channels . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Customer Care Representative TTECCustomer Care RepresentativeDearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
French Bilingual Customer Care Representative (Hybrid in Dearborn) TTECFrench Bilingual Customer Care Representative (Hybrid in Dearborn)Dearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: · Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
Customer Care Representative I Marketing TTECCustomer Care Representative I MarketingDearborn, MIThe Marketing and Vehicle Ordering Processing Center (VOPC) program is a division of the Marketing and Communications Center (MCC), which is the primary contact center for North America Ford and Lincoln Mercury dealers on Contest and Incentive Programs. In addition, The Vehicle Order Processing Center (VOPC) provides support to all North American Ford and Lincoln dealers on all of their retail vehicle ordering, scheduling and shipping needs.
Assistant Manager - Call Center VenteonAssistant Manager - Call CenterTroy, MI$62,000–$70,000 / yearAssist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.
Call Center Representative Luxury Bath TechnologiesCall Center RepresentativeMarine City, MIWith over 25 years in business, Luxury Bath is a leader in the acrylic bath remodeling industry and one of the fastest-growing companies in the home improvement space. Luxury Bath / Mobility Remodelers is hiring a high-energy Call Center Representative to join our Port Huron team.
CALL CENTER AGENT Credit Union ONECALL CENTER AGENTFERNDALE, MIo Referrals - Identify opportunities for the expansion of the product and service relationship with all members and refer the member to the appropriate staff who are able to provide that product or service such as loans, deposit accounts or wealth management/investment and insurance services. o Financial Transactions - Process all financial transactions and service accounts - this includes, but is not limited to general transactions, loan servicing, account maintenance, and electronic services such as Bill Pay and on-line account opening support.
Full Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)MIRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Member Services Specialist - Auburn Hills Michigan State University Federal Credit UnionCall Center Member Services Specialist - Auburn HillsAuburn Hills, MIThis role is responsible for addressing a variety of financial needs with accuracy, professionalism, and urgency while identifying opportunities to promote products and services that improve members' financial wellbeing. Demonstrated ability to provide exceptional member support across a variety of routine inquiries, including account servicing, transaction assistance, and product information, while meeting departmental expectations for quality, efficiency, and member satisfaction.
Call Center Member Services Specialist - Auburn Hills MSU Federal Credit UnionCall Center Member Services Specialist - Auburn HillsAuburn Hills, MIThis role is responsible for addressing a variety of financial needs with accuracy, professionalism, and urgency while identifying opportunities to promote products and services that improve members' financial wellbeing. Demonstrated ability to provide exceptional member support across a variety of routine inquiries, including account servicing, transaction assistance, and product information, while meeting departmental expectations for quality, efficiency, and member satisfaction.
Call Center Rep R & R Car Company LlcCall Center RepMount Clemens, MIFull timeBy combining these passions, we deliver a superior car buying experience characterized by a diverse inventory of high-quality used cars, trucks, and SUVs tailored to meet the unique needs of our customers. Join our dynamic team at R&R Car Company, where we are seeking a proactive individual to engage with customers and facilitate appointments for our dedicated sales representatives.
Call Center Agent Clementine AnswersCall Center AgentRoseville, MIFull timeUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAMI$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Agent Great Dane Heating & Air ConditioningCall Center AgentClinton Township, Michigan$17–$21 / hourExcellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
Call Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - Southfield Evolution ABCall Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - SouthfieldSouthfield, MI$17–$23 / hourEvolution is a global leader in live online casino entertainment, operating professional studios across North America and around the world. You''ll host live casino games - Blackjack, Roulette, Baccarat while players join online from around the world.
Bilingual Call Center Representative Penske CorporationBilingual Call Center RepresentativeBloomfield Hills, MIThe customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization.
Call Center Representative – Physical Therapy Clinic Plymouth Physical Therapy SpecialistsCall Center Representative – Physical Therapy ClinicPlymouth, MIFull timeOur growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care.
NewCALL CENTER Agent Henderson GlassCALL CENTER AgentRochester, MI$15–$17 / hourYou will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. In addition to auto glass repair and replacement, we are proud to offer our customers commercial and residential glass products and services.
Aurora Response and Support Call Center (Healthcare/Mental Health) - Remote Aurora Community ServicesAurora Response and Support Call Center (Healthcare/Mental Health) - RemoteMIRemoteWe are seeking passionate and committed individuals to work in our call center; providing a one-stop resource for individuals needing a wide range of services, providing telephonic assistance with the Employee Achievement Program (EAP), Crisis Line, Scheduling/On Call, Injury Hotline, and Mental Health Support. For 40 years, Aurora has been a leader in providing customized services that support individuals with disabilities, chronic mental illness, and traumatic brain injuries in residential settings.
Entry Level Mortgage Call Centers United Wholesale MortgageEntry Level Mortgage Call CentersPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Call Center Representative - Physical Therapy Clinic US Physical Therapy IncCall Center Representative - Physical Therapy ClinicPlymouth, MIOur team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care. Our growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support.
Catering Call Center Specialist Famous Dave's Detroit -NoviCatering Call Center SpecialistTroy, MichiganSome of your daily tasks will include fielding catering inquiries, drafting catering quote requests, engaging with past, present and future guests via phone and email, processing new catering orders, and effectively communicating event information with our restaurant teams. CATERING SUPPORT SPECIALIST Blue Ribbon Restaurants, a franchisee of Famous Dave's, is seeking enthusiastic individuals to join our Catering Support Center Team at our beautiful new office in Troy, Michigan.
Call Center Banking Specialist- Afternoon Qualfon, Inc.Call Center Banking Specialist- AfternoonOakland, MIOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Call Center Banking Specialist- Afternoon QualfonCall Center Banking Specialist- AfternoonHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Call Center Agent BELFOR Holdings Inc.Call Center AgentBirmingham, MIVerbal and electronic information must be quickly and accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Call Center Agent Pinnacle GI PartnersCall Center AgentRochester, MIPinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit https://www.pinnaclegipartners.com . We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeDetroit, MIRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Limited Service Call Center Supervisor MaximusLimited Service Call Center SupervisorDetroit, MIFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
Call Center Assistant (Bilingual Spanish) Honor Community HealthCall Center Assistant (Bilingual Spanish)Pontiac, MIFull timeThey must maintain strong internal and external relationships, act as a liaison for Honor Community Health (HCH) centers and clinical teams and provide language services to non-English speaking patients. Reporting to the Program Manager, the full-time, non-exempt Call Center Assistant I plays a key role in supporting patient care by answering calls, scheduling appointments, addressing patient questions, and routing calls appropriately.
Medical Call Center - Full Time in Wixom J & B Medical Supply Co IncMedical Call Center - Full Time in WixomWixom, MIIn this role, you will work closely with patients, doctor's offices, and insurance companies to facilitate the setup of new accounts, resolve issues, obtain prior authorizations, manage prescription refills, and ensure the timely delivery of essential medical supplies to patients in need. Are you eager to lean a fast-paced customer service role requiring the ability to handle multiple tasks?.
Loan Specialist - Call Center Qualfon, Inc.Loan Specialist - Call CenterDetroit, MIOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. In this role, you'll handle inbound calls, assist with account maintenance, and provide excellent customer service for existing banking members.
Loan Specialist - Call Center QualfonLoan Specialist - Call CenterHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. In this role, you’ll handle inbound calls, assist with account maintenance, and provide excellent customer service for existing banking members.
NewSupervisor - Call Center (Temporary, Remote Lawrence, KS) MaximusSupervisor - Call Center (Temporary, Remote Lawrence, KS)Detroit, MIRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
NewSupervisor - Call Center (Temporary, Remote McAllen, TX) MaximusSupervisor - Call Center (Temporary, Remote McAllen, TX)Detroit, MIRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Life Insurance Agent - Call Center eFund Insurance & Financial Services, LLCLife Insurance Agent - Call CenterSouthfield, MI$80,000–$120,000 / yearYou’ll receive direct inbound and inbound live transfer leads , world-class training, and full daily support — so you can focus on what matters most: helping seniors protect their families while building your own financial future. Whether you’re new to insurance or an experienced producer , we’ll meet you where you are and give you the tools, systems, and support to grow into a high-performance, high-income professional .
Remote Outbound Call Center Agent MDS Communications CorpRemote Outbound Call Center AgentMIRemote$14.73–$16.50 / hourOur clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications.
NewCall Center Agent Professional Moving & StorageCall Center AgentDetroit, MIYou will be responsible for helping customers by providing product and service information and resolving technical issues. Develop and maintain a knowledge base of the evolving products and services.
NewStudent Loan Call Center Representative ECMC Group Inc (US)Student Loan Call Center RepresentativeMIMaintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers. Under supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping or bringing the loan current.
Entry Level Mortgage Call Centers United Wholesale Mortgage LLCEntry Level Mortgage Call CentersPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Receptionist Call Center - Clarkston Medical Group McLaren Health Care CorpReceptionist Call Center - Clarkston Medical GroupClarkston, MIWelcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file. May prepare charge tickets and receive co-payments for office visit.
Detroit Medical Center Harper Hutzel Hospital - Full-Time Non-Call Anesthesiologist NorthStar AnesthesiaDetroit Medical Center Harper Hutzel Hospital - Full-Time Non-Call AnesthesiologistDetroit, MIRegional Medical Directors play crucial roles in developing team members to their full potential by creating, and encouraging a culture of transparency, positive impact, and patient driven quality care. From the founding of Children’s Hospital in 1886, to the creation of the first mechanical heart at Harper Hospital more than 50 years ago, to our compassion for the underserved, our legacy of caring is unmatched.
Contact Center Sales Team Lead TruGreen Companies L.L.C.Contact Center Sales Team LeadRochester Hills, MI$31,819–$58,865 / yearCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Supports the Contact Center Supervisor (and other leaders as required) in monitoring sales representatives' metrics/conversations and coaching them on sales skills and efficiency to drive a higher level of individual and team performance.
Contact Center Sales Team Lead TruGreenContact Center Sales Team LeadRochester Hills, Michigan$31,819–$58,865 / yearCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Supports the Contact Center Supervisor (and other leaders as required) in monitoring sales representatives’ metrics/conversations and coaching them on sales skills and efficiency to drive a higher level of individual and team performance.
Business Development Center Agent Joe Lunghamer ChevroletBusiness Development Center AgentWaterford Twp, MichiganYour role is critical in creating a positive customer experience, generating appointments, and helping connect customers with the right sales professional. Joe Lunghamer Chevrolet is looking for a motivated and customer-focused Business Development Center (BDC) Representative to join our growing team.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureMI$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Residential Advisor - On-Call Serrato CorporationResidential Advisor - On-CallDetroit, MIEstablishes a close working relationship with students, dealing justly and impartially regardless of their ability, achievement, or background, and works to motivate them toward goals. Associate's Degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or related fields is preferred.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerDetroit, MI$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Command Center Specialist SP Plus CorporationCommand Center SpecialistRomulus, MITomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Supports office team with the setup of monthly and business parking permits, reconciliation of accounts payable and accounts receivables, and preparation and maintenance of necessary records.
Command Center Specialist Metropolis TechnologiesCommand Center SpecialistROMULUS, MichiganFull timeTomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Supports office team with the setup of monthly and business parking permits, reconciliation of accounts payable and accounts receivables, and preparation and maintenance of necessary records.