NewReBath - Call Center Agent Bathworks IncReBath - Call Center AgentRochester Hills, MI$15–$19 / hourFull timeShowcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures. Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results.
NewConsumer Contact Center Professional I BC ForwardConsumer Contact Center Professional IFarmington Hills, MIContractorThe ideal candidate will have experience in customer service and call center operations and a proven ability to resolve customer inquiries during first contact while educating customers on bank products and self-service channels . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
French Bilingual Customer Care Representative (Hybrid in Dearborn) TTECFrench Bilingual Customer Care Representative (Hybrid in Dearborn)Dearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: · Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
Customer Care Representative TTECCustomer Care RepresentativeDearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
Customer Care Representative I Marketing TTECCustomer Care Representative I MarketingDearborn, MIThe Marketing and Vehicle Ordering Processing Center (VOPC) program is a division of the Marketing and Communications Center (MCC), which is the primary contact center for North America Ford and Lincoln Mercury dealers on Contest and Incentive Programs. In addition, The Vehicle Order Processing Center (VOPC) provides support to all North American Ford and Lincoln dealers on all of their retail vehicle ordering, scheduling and shipping needs.
Assistant Manager - Call Center VenteonAssistant Manager - Call CenterTroy, MI$62,000–$70,000 / yearAssist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.
Call Center Representative Burgess Information Systems IncCall Center RepresentativeSouthfield, MIPerform related duties as assigned, including but not limited to direct member reimbursements; ID card management and distribution, etc. Assess, prioritize and resolve client issues using good listening and comprehension skills.
Call Center Member Services Specialist - Auburn Hills Michigan State University Federal Credit UnionCall Center Member Services Specialist - Auburn HillsAuburn Hills, MIThis role is responsible for addressing a variety of financial needs with accuracy, professionalism, and urgency while identifying opportunities to promote products and services that improve members' financial wellbeing. Demonstrated ability to provide exceptional member support across a variety of routine inquiries, including account servicing, transaction assistance, and product information, while meeting departmental expectations for quality, efficiency, and member satisfaction.
Call Center Representative Burgess Information Systems, Inc.Call Center RepresentativeSouthfield, MIPart timePerform related duties as assigned, including but not limited to direct member reimbursements; ID card management and distribution, etc. Assess, prioritize and resolve client issues using good listening and comprehension skills.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAMI$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Agent Clementine AnswersCall Center AgentRoseville, MIFull timeUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
Bilingual Call Center Representative Penske CorporationBilingual Call Center RepresentativeBloomfield Hills, MIThe customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization.
Call Center Supervisor Gesher Human ServicesCall Center SupervisorDetroit, MIPhysical requirements: While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. The Call Center Supervisor provides day-to-day leadership, coaching, and quality oversight for Call Center Specialists delivering phone-based career services orientation to Detroit residents.
Licensed Call Center Insurance Agent L.A. InsuranceLicensed Call Center Insurance AgentBirmingham, MIThis role is perfect for a licensed Property & Casualty professional who enjoys working directly with customers, providing guidance on auto insurance coverage, and supporting both new and existing policyholders in a fast-paced agency environment. You’ll receive a structured two-month training program designed to fully prepare you for the role, including product knowledge, systems training, and hands-on support.
NewBilingual Call Center Representative Ascensus, IncBilingual Call Center RepresentativeDetroit, MIRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
NewCall Center Representative I CSE Federal Credit UnionCall Center Representative ICanton, MichiganWhether by phone, email, or chat, you'll provide outstanding service, answer questions, process transactions, resolve account issues, and help members find products and services that fit their needs. Handling a high volume of calls regarding deposit and loan accounts, debit and credit cards, online banking, and other credit union products and services.
Polish-Speaking Call Center Specialist MyCareer+Polish-Speaking Call Center SpecialistSouthfield, MichiganIn this role, you’ll help patients feel heard, supported, and connected to the care they need by providing exceptional service across multiple clinic locations. As the first point of contact for many patients, you’ll play a vital role in creating positive healthcare experiences through clear communication, empathy, and problem-solving.
Call Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - Southfield Evolution ABCall Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - SouthfieldSouthfield, MI$17–$23 / hourEvolution is a global leader in live online casino entertainment, operating professional studios across North America and around the world. You''ll host live casino games - Blackjack, Roulette, Baccarat while players join online from around the world.
Call Center Representative – Physical Therapy Clinic Plymouth Physical Therapy SpecialistsCall Center Representative – Physical Therapy ClinicPlymouth, MIFull timeOur growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care.
Aurora Response and Support Call Center (Healthcare/Mental Health) - Remote Aurora Community ServicesAurora Response and Support Call Center (Healthcare/Mental Health) - RemoteMIRemoteWe are seeking passionate and committed individuals to work in our call center; providing a one-stop resource for individuals needing a wide range of services, providing telephonic assistance with the Employee Achievement Program (EAP), Crisis Line, Scheduling/On Call, Injury Hotline, and Mental Health Support. For 40 years, Aurora has been a leader in providing customized services that support individuals with disabilities, chronic mental illness, and traumatic brain injuries in residential settings.
Call Center Representative - Physical Therapy Clinic US Physical Therapy IncCall Center Representative - Physical Therapy ClinicPlymouth, MIOur team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care. Our growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support.
Bilingual Call Center Agent - Detroit, MI, USA AnswerHeroBilingual Call Center Agent - Detroit, MI, USADetroit, MI$15–$18As a Bilingual Phone Operator at AnswerHero, you’ll be the first voice our clients’ customers hear, a role that carries real impact every single day. What we do is deliver exceptional first impressions: real-time message taking, appointment scheduling, and warm, professional call handling that makes every caller feel heard.
Call Center Agent BELFOR Holdings Inc.Call Center AgentBirmingham, MIVerbal and electronic information must be quickly and accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Call Center Associate- Life Insurance Accenture PlcCall Center Associate- Life InsuranceDetroit, MIUtilizes resources and tools to accurately respond to customer inquiries and follows all documented processes and workflows provided by the client to enhance customer service and reduce customer effort operating efficiency. Handles customer service inquiries via telephone and/or email and performs variety of complex clerical or administrative support functions which require knowledge and understanding of Group Insurance policies for Life Insurance products.
Entry Level Mortgage Call Centers United Wholesale MortgageEntry Level Mortgage Call CentersPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Call Center Banking Specialist- Afternoon Qualfon, Inc.Call Center Banking Specialist- AfternoonOakland, MIOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Call Center Banking Specialist- Afternoon QualfonCall Center Banking Specialist- AfternoonHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeDetroit, MIRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Catering Call Center Specialist Famous Dave's Detroit -NoviCatering Call Center SpecialistTroy, MichiganSome of your daily tasks will include fielding catering inquiries, drafting catering quote requests, engaging with past, present and future guests via phone and email, processing new catering orders, and effectively communicating event information with our restaurant teams. CATERING SUPPORT SPECIALIST Blue Ribbon Restaurants, a franchisee of Famous Dave's, is seeking enthusiastic individuals to join our Catering Support Center Team at our beautiful new office in Troy, Michigan.
Call Center Assistant (Bilingual Spanish) Honor Community HealthCall Center Assistant (Bilingual Spanish)Pontiac, MIFull timeThey must maintain strong internal and external relationships, act as a liaison for Honor Community Health (HCH) centers and clinical teams and provide language services to non-English speaking patients. Reporting to the Program Manager, the full-time, non-exempt Call Center Assistant I plays a key role in supporting patient care by answering calls, scheduling appointments, addressing patient questions, and routing calls appropriately.
Loan Specialist - Call Center Qualfon, Inc.Loan Specialist - Call CenterDetroit, MIOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. In this role, you'll handle inbound calls, assist with account maintenance, and provide excellent customer service for existing banking members.
Loan Specialist - Call Center QualfonLoan Specialist - Call CenterHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. In this role, you’ll handle inbound calls, assist with account maintenance, and provide excellent customer service for existing banking members.
Call Center Specialist Gesher Human ServicesCall Center SpecialistDetroit, MIPhysical requirements: While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. The Call Center Specialist provides front-line phone, text, and email support to Detroiters seeking career services through Detroit at Work and Gesher Human Services.
Remote Outbound Call Center Agent MDS Communications CorpRemote Outbound Call Center AgentMIRemote$14.73–$16.50 / hourOur clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications.
Entry Level Mortgage Call Centers United Wholesale Mortgage LLCEntry Level Mortgage Call CentersPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
NewCall Center Representative - DHA US Government JobsCall Center Representative - DHADetroit, MIPositions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Current civil service employees would be given new appointments to the civil service.
Receptionist Call Center - Clarkston Medical Group McLaren Health Care CorpReceptionist Call Center - Clarkston Medical GroupClarkston, MIWelcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file. May prepare charge tickets and receive co-payments for office visit.
Detroit Medical Center Harper Hutzel Hospital - Full-Time Non-Call Anesthesiologist NorthStar AnesthesiaDetroit Medical Center Harper Hutzel Hospital - Full-Time Non-Call AnesthesiologistDetroit, MichiganFull timeRegional Medical Directors play crucial roles in developing team members to their full potential by creating, and encouraging a culture of transparency, positive impact, and patient driven quality care. From the founding of Children’s Hospital in 1886, to the creation of the first mechanical heart at Harper Hospital more than 50 years ago, to our compassion for the underserved, our legacy of caring is unmatched.
Contact Center Sales and Service Advocate - MUST BE LOCATED IN DETROIT METRO American Water Resources LLCContact Center Sales and Service Advocate - MUST BE LOCATED IN DETROIT METRODetroit, MIRemote$17.25 / hourPart timeTechnical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Contact Center Sales and Service Advocate - MUST BE LOCATED IN DETROIT METRO Oncourse Home SolutionsContact Center Sales and Service Advocate - MUST BE LOCATED IN DETROIT METRODetroit, MichiganRemoteTechnical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Contact Center Sales Team Lead TruGreen Companies L.L.C.Contact Center Sales Team LeadRochester Hills, MI$31,819–$58,865 / yearCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Supports the Contact Center Supervisor (and other leaders as required) in monitoring sales representatives' metrics/conversations and coaching them on sales skills and efficiency to drive a higher level of individual and team performance.
Contact Center Sales Team Lead TruGreenContact Center Sales Team LeadRochester Hills, MichiganCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Supports the Contact Center Supervisor (and other leaders as required) in monitoring sales representatives’ metrics/conversations and coaching them on sales skills and efficiency to drive a higher level of individual and team performance.
Business Development Center Agent Joe Lunghamer ChevroletBusiness Development Center AgentWaterford Twp, MichiganYour role is critical in creating a positive customer experience, generating appointments, and helping connect customers with the right sales professional. Joe Lunghamer Chevrolet is looking for a motivated and customer-focused Business Development Center (BDC) Representative to join our growing team.
Residential Advisor - On-Call Serrato CorporationResidential Advisor - On-CallDetroit, MIEstablishes a close working relationship with students, dealing justly and impartially regardless of their ability, achievement, or background, and works to motivate them toward goals. Associate's Degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or related fields is preferred.
Weekend On-Call Direct Care Professional Community Opportunity CenterWeekend On-Call Direct Care ProfessionalLivonia, MichiganGeneral Statement of Responsibilities: The Weekend On Call Direct Care Employee assists persons with their daily living activities, personal care and with the implementation of programs of special interest and individualized plans according to needs and preferences. • If the employee fails to report to a work assignment, for reasons other than personal medical emergency, when called the employee will forfeit the daily on call per diem rate above and be removed from the on call employee group.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureMI$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Seasonal Coordinator - Client Relations Center HermesSeasonal Coordinator - Client Relations CenterBeverly Hls, CAFull timeAs the Seasonal Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
Coordinator - Client Relations Center HermesCoordinator - Client Relations CenterBeverly Hls, CAFull timeAs the Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time .
NewBilingual Patient Service Center Representative Metro Vein CentersBilingual Patient Service Center RepresentativeDetroit, MichiganThis is an excellent opportunity for candidates with experience in healthcare call centers, medical front desk operations, patient access, scheduling, insurance verification, or customer service environments who enjoy helping patients and thrive in a fast-paced, high-volume setting. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerDetroit, MI$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.