Customer Service / Call Center Representative (Phone Support Experience) TRIGYN TECHNOLOGIES, INC.Customer Service / Call Center Representative (Phone Support Experience)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has MULTIPLE openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. JOB DESCRIPTION: Selected candidate will provide information to customers, conduct research and perform clerical support.
Mechanical Engineer (Data Centers) JobotMechanical Engineer (Data Centers)New York, NY$110,000–$155,000 / yearThis role involves full-cycle project work, including existing conditions assessments, design development, production of construction documents, and construction administration for complex facilities such as Data Centers, Critical Infrastructure Buildings, and Mission Critical Healthcare Facilities. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Bilingual French Contact Center Agent I United Nations Federal Credit UnionBilingual French Contact Center Agent INew York, NY$51,000 / yearProvide internal and external member service by responding to calls, emails or chats in all inbound queues related to product information, account details, debit/credit card inquiries, establishing new accounts for existing members, etc. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
Hospice Call Center TRIAGE RN with $15,000 New Hire Bonus + PENSION JobotHospice Call Center TRIAGE RN with $15,000 New Hire Bonus + PENSIONThe Bronx, NY$108,000–$117,800 / yearHospice Triage RN provides patient physical and psychosocial health systems assessments telephonically, supporting the Plan of Care, “Goals of Care” based on the patient’s and caretaker’s needs/wishes, and in coordination with plan developed/placed by the primary RN Case Manager for the patient. The ONSITE Call Center Triage RN is responsible for the emergent triaging of calls received from patients and/or caretakers to for the purpose of telephonically assessing their needs in order to treat emergent situations that have developed during the Call Center hours.
Full time Hospice On Call After Hours RN with $15,000 New Hire Bonus + PENSION JobotFull time Hospice On Call After Hours RN with $15,000 New Hire Bonus + PENSIONBrooklyn, NY$108,000–$117,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A NYC Metro Healthcare organization with over 100+ years of success in the community offering several services including hospice and palliative care, rehabilitation, and skilled nursing.
NewObstetrics & Gynecology Physician - Favorable Call Schedule Hackensack Meridian HealthObstetrics & Gynecology Physician - Favorable Call SchedulePerth Amboy, NJThe posted rate of pay in this job posting is a reasonable good-faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. Collaborative Environment: You will have the opportunity to participate in developing mutually beneficial backup call coverage and collaborate with our new laborist group, fostering a team-oriented approach to patient care and physician responsibilities. ?
Bilingual Customer Service Representative Conduent State & Local Solutions, IncBilingual Customer Service RepresentativeUnion, NJ$16.50–$17.50 / hourThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
Insurance Sales Agent NYL - Nassau GOInsurance Sales AgentUniondale, NYMaintain a portfolio of existing customers and pursue insurance sales with new clients by using sales strategies that may include cold calling and networking. Implement social media and other marketing tools to identify, seek, and generate prospects with whom you can foster strong, long-term relationships as a reliable financial service professional.
Call Center/Customer Service Executive (Phone Support) TRIGYN TECHNOLOGIES, INC.Call Center/Customer Service Executive (Phone Support)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. PLEASE NOTE: • Candidates will need to be available to work shift schedules as below:
Call Center Sales Representative Remote Talent CloudCall Center Sales RepresentativeNew York, NYRemote$20,800–$41,600As a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include: Making outbound and/or handling inbound sales calls with potential and existing customers.
Call Center Representative Teachers Federal Credit UnionCall Center RepresentativeHauppauge, NY$23–$27 / hourComplies with all applicable laws, regulations, Credit Union policies and procedures, and ensures compliance with all governing regulations, including: Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), Truth-in Savings and Fair Credit Lending Practices. Supports and educates members on the use of Online/Mobile Banking, Debit Cards, transactional account usages, general account inquiries and other services that are provided to members.
Call Center Representative BDC - Acura Sales Rallye Motor CompanyCall Center Representative BDC - Acura SalesRoslyn, NY$45,000–$65,000The Rallye Motor Company , Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Business Development Center (BDC) at Our Acura store located in Roslyn. The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team.
Call Center Representative Planet HondaCall Center RepresentativeUnion, New JerseyAs an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial role in ensuring our customers have a positive experience from their first point of contact with our dealership.
Supervisor - Call Center MMC GroupSupervisor - Call CenterNew York, NY$36,000–$42,000 / yearAssist Tier 1 or Tier 2 CCRs in responding to customer inquiries regarding the insurance affordability programs, Advanced Premium Tax Credits (APTCs), modified adjusted gross income (MAGI), qualified health plans (QHPs), and managed care program, community resources, and options for client inquiry resolution programs. Assist with the development and implementation of procedures pertinent to the effective and efficient operation of the Call Center, and assist with establishing performance goals and measurements for Tier 1 or Tier 2 CCRs.
Call Center Representative I Metroplus Health Plan IncCall Center Representative INYThe primary responsibilities, include but are not limited to, answering customer calls, proactively working to resolve our members and providers questions and concerns, responding to and documenting all customer encounters, intaking complaints, conducting outreach and retention efforts, assisting with Primary Care Provider (PCP) selections and handling all provider inquiries related to eligibility, claims and authorizations. Required Education, Training & Professional Experience: High School graduation or evidence of having satisfactory passed a High School Equivalency Program; and.
Call Center - Bilingual Insurance Sales Agent/Sales Representative Freeway Insurance Services America LLCCall Center - Bilingual Insurance Sales Agent/Sales RepresentativeBloomfield, NJ$15.92–$20 / hourOur Company: Confie and its family of companies -Freeway Auto Insurance, Acceptance Insurance, Southern Harvest, InsureOne, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Agency by the Insurance Journal for the tenth straight year! With over 1250 locations with retail locations across 27 states and licensed providers for all states, we encourage you to take your career and income potential to new heights!
Call Center - Licensed Insurance Sales Representative/Sales Agent Freeway Insurance Services America LLCCall Center - Licensed Insurance Sales Representative/Sales AgentPassaic, NJ$15.92–$20 / hourOur Company: Confie and its family of companies - Freeway Insurance, Acceptance Insurance, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives!
Call Center - Insurance Sales Representative/Sales Agent Freeway Insurance Services America LLCCall Center - Insurance Sales Representative/Sales AgentPassaic, NJ$15.92–$20 / hourOur Company: Confie and its family of companies - Freeway Insurance, Acceptance Insurance, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives!
Call Center representative (Bilingual - Spanish) Molly Maid IncCall Center representative (Bilingual - Spanish)Commack, NY$17–$20 / hourAs a Customer Service Representative, you will be responsible for: Growing and retaining customers - answer phone calls with a smile and book estimates and cleans for our valued customers. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners.
Call Center Representative BDC - Acura Service Rallye Motor CompanyCall Center Representative BDC - Acura ServiceRoslyn, NY$55,000–$65,000The Rallye Motor Company , Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Service Business Development Center (BDC) at our Acura store located in Roslyn. The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team.
Call Center Representative Butler America Aerospace, LLC.Call Center RepresentativeClifton, NJ$19–$21 / hourCall Center RepresentativeLocation:Clifton, NJ (07014)Job ID: #72434Pay Range: $19-21Description:- Manage large amounts of incoming calls- Generate sales leads- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customers Job Specific Requirements- Must be familiar with Microsoft 365- Experience with SalesForce CRM a plus. * Typical workday: o Onsite o Shift M - F 8a - 5p o Not required - OT or Weekends o Travel is Not required Top skills: Customer service, professionalism, high volume environment.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHANY$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Manager, Call Center Broadridge Financial Solutions IncManager, Call CenterNY$90,000–$100,000 / yearWe believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective. The ideal candidate will combine strong operational leadership with data-driven decision-making, a focus on client experience, and a deep.
Veterinary Call Center Operator, Remote Ethos Veterinary HealthVeterinary Call Center Operator, RemoteRed Bank, NJRemoteFull timeRed Bank Veterinary Hospital (RBVH) now located in Red Bank, NJ, proudly opened its new, state-of-the-art facility in May 2024—an expansive, 100,000+ square foot space nearly twice the size of our original Tinton Falls location. At Red Bank Veterinary Hospital , our remote Client Service team plays a critical role in supporting pets, pet owners, and hospital teams across one of the nation's leading specialty and emergency veterinary hospitals.
On-Site Call Center Sales Rep 1-800Accountant Business ServicesOn-Site Call Center Sales RepNew York, NY$60,000–$120,000 / year1-800Accountant is the nation's largest virtual accounting services firm, dedicated to providing accessible and affordable tax and accounting solutions for small business owners across all 50 states. Optional Benefits: Various medical, dental, vision, and disability insurance options through Anthem BCBS, as well as Short-Term Disability, Critical Illness, Accident Insurance, Flexible/Dependent Care Spending, Health Savings Accounts, and Pet Insurance.
Transport and Call Center Manager SodexoTransport and Call Center ManagerMONTCLAIR, New JerseyFull timea basic understanding of Environmental Services/Housekeeping services; experience with vendor and contract management, as well as union and contract negotiations; the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management; experience effectively managing projects within agreed upon timelines; proficiency with computers and other technology; strong leadership skills and the ability to work independently to drive program compliance and reach project target dates of completion; strong hospitality or customer service experience. What You'll Do: Maintain and inspect transport equipment, as well as related logistics, documentation and reporting; Create a positive patient experience by setting the tone and culture of patient expectations, including the provision of concierge transport services, through a compassionate bedside manner; Respond to and/or managing calls through the call center; Be responsible for driving patient satisfaction scores; Provide a clean and safe environment for patients, visitors and staff; Has the ability to work independently.
Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.Call Center Representative - English & Spanish (Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
NewCall Center Representative -(Remote) Stratford Solutions Inc.Call Center Representative -(Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Agent- Experience Preferred- Bilingual (English/Portuguese/Spanish) Nirvana Healthcare Management ServicesCall Center Agent- Experience Preferred- Bilingual (English/Portuguese/Spanish)West Orange, NJ$17–$20 / hourFull timeJoin our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare.
Child Support Call Center Agent Conduent IncChild Support Call Center AgentNYThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Call Center Sales Associate (Virtual, US/CAN) Allied Moving Services AustraliaCall Center Sales Associate (Virtual, US/CAN)NYRemote$40,000–$50,000 / yearAs a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.
NewHospital Call Center Manager RWJ Barnabas Health Medical IncHospital Call Center ManagerWest Orange, NJ$91,472–$129,204 / hourThis position will be responsible for the daily operations of the functions provided by the centralized contact center such as; incoming and outgoing omnichannel customer interactions for hospital and physician practices, multi-service scheduling, registration, insurance verification of eligibility, estimating and collecting of financial liabilities, physician-to-physician connections, online physician referral inquiries, and other non-patient services such as marketing inquiries, class/event registration, as well as general switchboard type transfer services. Minimum 3 years of experience in a contact center management capacity, preferably in healthcare, Knowledge of telephony contact center systems and healthcare scheduling workflows within Epic EMR preferred, Excellent verbal and written communication skills, Exceptional customer service skills are required, Medical terminology and computer skills preferred, Essential Duties and Responsibilities.
Remote Healthcare Call Center Representative Conduent IncRemote Healthcare Call Center RepresentativeNYRemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Requirements for Remote Call Center Representative: Successfully complete customer service assessment & typing test on a computer (not compatible with mobile devices).
Call Center Agent-Travel Benefits Conduent IncCall Center Agent-Travel BenefitsNY$38,640–$48,300 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Front Desk/Call Center NJ PEDIATRIC NEUROSCIENCE INSTITUTEFront Desk/Call CenterHackensack, NJScheduling new patient appointment requests on our website- obtain correct patient demographics and insurance information while scheduling with appropriate provider. · Schedule patient appointments- obtain correct patient demographics and insurance information while scheduling with appropriate provider.
Call Center Bilingual Spanish/English RN - FT (Overnights) Medcor IncCall Center Bilingual Spanish/English RN - FT (Overnights)NYTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
NewRemote Benefits Call Center Representative Conduent IncRemote Benefits Call Center RepresentativeNYRemote$32,760–$40,950 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeNewark, NJRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Call Center Customer Service Representative Veolia Environnement SACall Center Customer Service RepresentativeTeaneck, NJIt offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.
Patient Coordinator (Call Center) Essen Medical AssociatesPatient Coordinator (Call Center)Bronx, New YorkFull timeOverview: Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry.
Call Center Per Diem- temp to hire staff US Physical Therapy IncCall Center Per Diem- temp to hire staffUniondale, NY$17–$20 / hourSchedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits. Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services.
Call Center (Per Diem- temp to hire staff) Metro Physical & Aquatic TherapyCall Center (Per Diem- temp to hire staff)Uniondale, NY$17–$20 / hourPart timeSchedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits. Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services.
Benefits Call Center Representative Conduent IncBenefits Call Center RepresentativeNY$31,200–$39,000 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Call Center Agent - Travel Benefits Conduent IncCall Center Agent - Travel BenefitsNY$38,640–$48,300 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
NewPatient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NY PhyNet Dermatology LLCPatient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NYNew York, NY$20–$21 / hourTo perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Respond to incoming calls promptly and professionally, assisting with appointment scheduling and addressing inquiries. Acquire a thorough understanding of provider preferences and service offerings to schedule appointments efficiently and optimize workflow across assigned practices.
Call Center Representative Prism Vision GroupCall Center RepresentativeTeaneck, New Jersey$18–$33.08 / hourExcellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.
Call Center Representative (In-Office) Magnolia RiverCall Center Representative (In-Office)Hawthorne, New YorkMagnolia River is an engineering, inspection, GIS, software, and consulting company focused on the utilities, oil and gas, water, and pipeline infrastructure industries. The Call Center Rep will be responsible for working in our Hawthorne, New York call center that helps with scheduling and record keeping of customer appointments.
Experienced In House Call Center/ Sales Associate ManpowerExperienced In House Call Center/ Sales AssociateNew Rochelle, NYManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Inbound Call Center Reps - Financial Transfer Agent Dept. ExlService Holdings IncInbound Call Center Reps - Financial Transfer Agent Dept.NY$19–$24 / hourIn this role, you'll make an impact in the following ways: Respond to customers inbound calls via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance. In this role, you'll make an impact in the following ways: Respond to customers inbound calls via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
Call Center Agent - Remote Peace Global Solutions LogisticsCall Center Agent - RemoteNewark, New JerseyRemoteQualifications: • High school diploma or equivalent • Proven experience in a call center or customer service environment • Excellent communication and interpersonal skills • Ability to multitask, prioritize, and manage time effectively • Proficient in using computers and various software applications • Strong problem-solving abilities and ability to remain calm under pressure • Self-motivated with a positive attitude and willingness to learn • Previous experience in the logistics industry is a plus • Bilingual candidates are strongly encouraged to apply Benefits: • Competitive salary and performance-based incentives • Comprehensive training program • Flexible work schedule • Work from the comfort of your own home • Advancement and growth opportunities within the company • Collaborative and supportive work environment • Health and life insurance benefits Join our team and become a part of a dynamic and growing company that values its employees and customers. Key Responsibilities: • Answer incoming calls from customers and identify their needs • Provide accurate and timely information to customers regarding our services and products • Handle customer inquiries and complaints, and escalate them to the relevant department if necessary • Follow up with customers to ensure their issues have been resolved satisfactorily • Make outbound calls to potential customers to promote our services and generate sales leads • Update customer information and transactions in the company database • Meet and exceed individual and team performance targets • Keep up-to-date with product knowledge and industry trends • Collaborate with other team members and departments to ensure a smooth customer experience .