Customer Service Representative Vaco LLCCustomer Service RepresentativeLittleton, MA$20–$25 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr Fallon HealthCall Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hrWorcester, MassachusettsRemoteMember Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area’s such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.
Customer Service Call Center Managers Ultimate Staffing ServicesCustomer Service Call Center ManagersManchester, New Hampshire$75,000–$100,000This is an excellent opportunity for customer service leaders who are looking to advance their careers with growing organizations that value operational excellence, employee development, and exceptional customer experiences. The ideal candidate will have a strong background leading customer service and contact center teams, overseeing daily operations, driving performance metrics, and fostering a positive, customer-focused culture.
Call Center Marketing Specialist Yankee HomeCall Center Marketing SpecialistChicopee, MassachusettsIn this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top-rated home improvement products and services. Yankee Home Improvement , one of the best-known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives.
Call Center Service Reps - Hybrid/Remote! Training! Benefits! Career Path! $22/hr Fallon Community Health Plan IncCall Center Service Reps - Hybrid/Remote! Training! Benefits! Career Path! $22/hrWorcester, MARemoteMember Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area's such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.
Call Center Associate Renewal by Andersen | Esler CompaniesCall Center AssociateNorthborough, Massachusetts$50,000–$70,000 / yearFull timeResponsibilities: Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. As an Inside Sales Representative for Esler Companies – Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services ( no cold calling !).
Marketing Call Center & Lead Conversion Manager United Home Experts, IncMarketing Call Center & Lead Conversion ManagerAshland, MA$90,000–$110,000 / yearFamily owned and operated since 1998, United Home Experts serves families of New England by providing high quality, low maintenance, beautiful solutions to their exterior home improvement needs. This role requires working closely with our digital and traditional lead acquisition managers to align efforts and strategy to maximize conversion of the lead generation efforts.
Call Center Representative Amoskeag HealthCall Center RepresentativeManchester, NH$18–$22 / hourYou serve as a positive first point of contact and are comfortable answering and routing calls, documenting phone notes, scheduling appointments, and assisting patients and other Amoskeag Health stakeholders to ensure smooth and efficient call center operations. Who We Are: Amoskeag Health is a Federally Qualified Health Center (FQHC) and nonprofit primary healthcare organization that provides high-quality, affordable care to our community and ensures everyone has access to healthcare.
Call Center Supervisor Renewal by Andersen | Esler CompaniesCall Center SupervisorNorthborough, Massachusetts$80,000–$100,000 / yearFull timeDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote Fallon HealthCall Center Technology Analyst & Workforce Management Specialist - Hybrid/RemoteWorcester, MARemoteToday, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality.
NewCall Center Representative - Part Time - Second Shift SolutionHealthCall Center Representative - Part Time - Second ShiftNashua, NHAnchored by Southern New Hampshire Medical Center-a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet designation for nursing excellence-we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. This role requires professionalism, accuracy, and the ability to stay calm under pressure while supporting the daily communication needs of the organization.
Call Center Associate Esler Companies LLCCall Center AssociateMarlborough, MA$50,000–$70,000 / yearDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. As an Inside Sales Representative for Esler Companies - Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services (no cold calling!).
NewCall Center Representative Waste Connections IncCall Center RepresentativeWestborough, MAInteracting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Call Center Representative Family Health Center of Worcester IncCall Center RepresentativeWorcester, MAThe Call Center Representative is a key resource for communication to Call Center Supervisor on any problems, findings, scheduling issues including same day access and scheduling mistakes, to sustain a steady workflow for staff and patients. The Call Center Representative will provide the best call resolution and accuracy ensuring efficient patient flow and positive outcome, consistent high quality service, problem-solving and deescalating issues or concerns.
NewCall Center Specialist Community Health Connections, Inc.Call Center SpecialistFitchburg, MAPart timeCommunity Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. The responsibilities of the Call Center Specialist include booking appointments, entering patient registration information, directing incoming telephone calls, recording accurate messages, and cross covering other departments as needed at CHC locations.
NewCall Center Scheduler APDermCall Center SchedulerActon, MassachusettsRemote$19–$28.50 / hourFull timeVerifying every caller’s information which includes; date of birth, home address, home telephone number, work telephone number, cell/pager number, checking patients insurance eligibility status by one click of a button, insurance information which includes plan name, plan ID #, plan group #, subscriber name if other than ‘self’, subscriber’s date of birth, primary care physician’s name, and co-payment amount. Pre-Registers all New Patients which includes name, sex, date of birth, home address, home telephone number, work telephone number, cell/pager number, insurance information which includes plan name, plan ID #, plan group #, subscriber name if other than ‘self’, subscriber’s date of birth, primary care physician’s name, and co-payment amount.
Call Center Supervisor Esler Companies LLCCall Center SupervisorWorcester, MA$80,000–$100,000 / yearDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
NewCall Center Technology Analyst & Workforce Management Specialist Hybrid/Remote Fallon Community Health Plan IncCall Center Technology Analyst & Workforce Management Specialist Hybrid/RemoteWorcester, MARemoteToday, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs-including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)- in the region. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation's top health plans for member experience, service, and clinical quality.
Call Center Financial Coach Hanscom Federal Credit UnionCall Center Financial CoachLittleton, MassachusettsMust be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.
CASHIER/FOOD SERVICE WORKER (ON CALL) Compass Group North AmericaCASHIER/FOOD SERVICE WORKER (ON CALL)Framingham, MA$17–$23 / hourFull-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.
Senior Member Service Center Representative (Bilingual - English/Spanish preferred, onsite/hybrid in Leominster, MA) Leominster Credit UnionSenior Member Service Center Representative (Bilingual - English/Spanish preferred, onsite/hybrid in Leominster, MA)Leominster, MA$21.57–$32.35 / hourThe Senior Member Service Center Representative is responsible for providing an exceptional member experience to existing members and potential members through a variety of communication channels such as telephone, email, chat, the message center and social media. The Senior Member Service Center Representative leads by example and coaches the team on operational excellence, member experience, having needs-based conversations, and offering financial solutions to meet our members' needs.
Universal Member Contact Center Representative St Mary's Bank Credit UnionUniversal Member Contact Center RepresentativeManchester, NHPart timeThe Representative establishes and maintains loan and deposit account relationships by supporting members with various communication channels, including phone, email, ITM, secure messages and chat. Under the direction of the Member Contact Center Supervisor, the Universal Member Contact Center Representative I is responsible for delivering exceptional customer service to our members while conducting transactions and achieving service goals.
Contact Center Specialist Trainee Middlesex Savings BankContact Center Specialist TraineeWestborough, MA$36,010–$46,219 / yearActual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. The training period will include a focus on both technical skills, such as proper phone call basics, processing of transactions and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs.
Universal Member Contact Center Representative St. Mary's BankUniversal Member Contact Center RepresentativeManchester, NHThe Representative establishes and maintains loan and deposit account relationships by supporting members with various communication channels, including phone, email, ITM, secure messages and chat. Under the direction of the Member Contact Center Supervisor, the Universal Member Contact Center Representative I is responsible for delivering exceptional customer service to our members while conducting transactions and achieving service goals.
Access Center Coordinator - EHS Access and Command - Full Time SolutionHealthAccess Center Coordinator - EHS Access and Command - Full TimeManchester, New HampshireOur Access Center Coordinator’s receive incoming phone calls and online requests from both patients and referring providers for multiple Practices, Specialties and departments interested in accessing care at Elliot Health System. The key role of the Patient Assistant Coordinator is to ensure that patients, referring providers and other customers receive timely, efficient, and high-quality service.
Representative, Contact Center II (Performance Based Remote) Eversource EnergyRepresentative, Contact Center II (Performance Based Remote)Manchester, New HampshireRemoteAs an energy adviser, you will be at the forefront of the customer experience, handling inbound interactions from our customers, listening to their needs, and taking pride in offering solutions and making their experience a truly exceptional one. At Eversource, you'll be working for New England’s largest energy delivery company, serving more than 4 million electric and natural gas customers in Connecticut, Massachusetts, and New Hampshire.
Contact Center Representative II EversourceContact Center Representative IIManchester, NH$50,050–$55,610 / yearAs an energy adviser, you will be at the forefront of the customer experience, handling inbound interactions from our customers, listening to their needs, and taking pride in offering solutions and making their experience a truly exceptional one. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
Account Executive | Full-Time | Mullins Center (UMass-Amherst) Oak View GroupAccount Executive | Full-Time | Mullins Center (UMass-Amherst)Amherst, Massachusetts$50,000–$55,000 / yearOak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Account Executive | Full Time | Mullins Center (UMass Amherst) Oak View GroupAccount Executive | Full Time | Mullins Center (UMass Amherst)Amherst, MA$50,000–$55,000 / yearFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Body Shop Parts Advisor - Herb Chambers Collision Center of Holliston Asbury Automotive Group IncBody Shop Parts Advisor - Herb Chambers Collision Center of HollistonMA$18–$25 / hourThe final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally.
Casual Facilities Service Center Assistant Amherst CollegeCasual Facilities Service Center AssistantMA$16–$18 / hourThe Facilities Service Center Assistant provides customer service through the receipt and distribution of work orders, data management, and general facilities related communications with the campus community. This person greets customers, receives and transmits messages via telephone, email and two-way radio, performs basic financial functions, provides clerical support and data management, sometimes of protected and personal data.
RN Triage Nurse-Walk in Center Family Health Center of Worcester IncRN Triage Nurse-Walk in CenterWorcester, MAAssesses all patients using three specific criteria: 1.) clinical priority/acuity, 2.) the need for self-care guidance or guidance for the parent or guardian, 3.) the need for anticipatory guidance based upon the patient's health, behavior and developmental level. Supervisory Responsibility: May be asked to provide guidance to LPNs, medical assistants or non-clinical Call Center staff by providing direction with protocols to facilitate patient care.
Auto Care Center Service Writer Walmart IncAuto Care Center Service WriterGARDNER, MA$16–$29 / hourWhat you'll bringEnsure customers have a great first and last impressionHave a valid driver''s licenseChange oil, tires, and other general maintenanceBecome certified on and operate powered equipment needed to perform the essential functionsHave a positive attitude in all weather conditions* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Career areasBrandsResourcesAbout UsMilitaryAuto Care Center Service WriterGardner, MAApply nowAuto Care Center Service WriterGardner, MAApply nowAuto Care Center Service WriterGardner, MAApply nowAuto Care Center Service WriterWM Supercenter #2155677 Timpany BlvdGardner, MA 01440-3452CP-2155-9009Loading map.
Customer Service Center Representative III - Billing EversourceCustomer Service Center Representative III - BillingManchester, NH$52,920–$58,800 / yearThis includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.). Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations.
Customer Service Center Representative, Billing II EversourceCustomer Service Center Representative, Billing IIManchester, NH$50,050–$55,610 / yearThis includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.). Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations.
NewCustomer Service Center Representative II, Billing (Hybrid) Eversource EnergyCustomer Service Center Representative II, Billing (Hybrid)Manchester, NH$50,050–$55,610 / yearIndividual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations. Emergency Response: Responding to emergency situations to meet customers' needs is part of every employee's role.
Senior Banker II - 157 Main St. Financial Center Bank of AmericaSenior Banker II - 157 Main St. Financial CenterNashua, New HampshirePartners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities. This job is responsible for helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists.
Relationship Banker - Keene Financial Center Bank of AmericaRelationship Banker - Keene Financial CenterKeene, New HampshireJob expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Patient Service Representative - Mark Stebbins Community Center Amoskeag HealthPatient Service Representative - Mark Stebbins Community CenterManchester, NH$18–$22 / hourWho We Are: Amoskeag Health is a Federally Qualified Health Center (FQHC) and nonprofit primary healthcare organization that provides high-quality, affordable care to our community and ensures everyone has access to healthcare. You take pride in providing a positive first impression, guiding patients smoothly through the intake process, managing schedules efficiently, and keeping the front office running seamlessly.
Office Manager @ Mark Stebbins Community Center Manchester Boys Club Inc.Office Manager @ Mark Stebbins Community CenterManchester, NHThis position manages front desk operations, coordinates all MSCC facility rentals, answers and directs phone inquiries, and ensures smooth office workflow. The MSCC Office Manager oversees the daily administrative operations of the MSCC office to ensure efficient and professional service to members, guests, and community partners.
U-Haul Moving Center General Manager U-Haul International IncU-Haul Moving Center General ManagerManchester, NHThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Security Officer Command Center Allied UniversalSecurity Officer Command CenterFramingham, MassachusettsPart timeMonitor radio, telephone, and/or electronic communications to receive calls for service, document activity, and dispatch the appropriate personnel to reported incidents across the location. As a Dispatch professional at a busy retail location, you will monitor assigned areas, coordinate communications, and help support prompt response to security-related concerns.
Box Office Attendant | Part Time | Mullins Center (UMass Amherst) Oak View GroupBox Office Attendant | Part Time | Mullins Center (UMass Amherst)Amherst, MAFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Box Office Attendant | Part-Time | Mullins Center (UMass-Amherst) Oak View GroupBox Office Attendant | Part-Time | Mullins Center (UMass-Amherst)Amherst, MassachusettsFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Auto Care Center Technician Walmart IncAuto Care Center TechnicianNH$19–$32 / hourWhat you'll bringEnsure customers have a great first and last impressionHave a valid driver''s licenseChange oil, tires, and other general maintenanceBecome certified on and operate powered equipment needed to perform the essential functionsHave a positive attitude in all weather conditions* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Career areasBrandsResourcesAbout UsMilitaryAuto Care Center TechnicianHinsdale, NHApply nowAuto Care Center TechnicianHinsdale, NHApply nowAuto Care Center TechnicianHinsdale, NHApply nowAuto Care Center TechnicianWM Supercenter #1907724 Brattleboro RdHinsdale, NH 03451-2359CP-1907-9008Loading map.
NewRepresentative, Contact Center III - Billing (Hybrid) Eversource EnergyRepresentative, Contact Center III - Billing (Hybrid)Manchester, NH$52,920–$58,800 / yearIndividual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations. EXPERIENCE, SKILLS, AND ABILITIES: Education and Experience: A high school diploma or the equivalent and two years of related experience is required.
Temp - Leadership - Director of Birth Center (Days) Brattleboro, VT IMCS Group IncTemp - Leadership - Director of Birth Center (Days) Brattleboro, VTBrattleboro, VTThe Director of Women s & Children s Services is responsible for the 24/7 leadership, strategic direction, and operational oversight of the Labor & Delivery unit, postpartum/newborn services, and associated outpatient OB-GYN clinics. " Provides leadership for all maternal child health operations across inpatient and outpatient areas.
Pre-Services Specialist II- Interventional Spine Center- Full Time- Days SolutionHealthPre-Services Specialist II- Interventional Spine Center- Full Time- DaysManchester, NHVerifies insurance eligibility and benefits by utilizing integrated real-time eligibility tools, payer websites, and telephone calls to payers' documents, payer verification responses in designated fields within the registration pathway. Follows established department policies to completely and accurately pre-register patients, verify insurance eligibility and benefits, validate pre-certification or referral status, and collect patient responsibility amounts for services provided throughout the EHS enterprise.
Pre-Services Specialist II - Interventional Spine Center - Full Time SolutionHealthPre-Services Specialist II - Interventional Spine Center - Full TimeManchester, New HampshireVerifies insurance eligibility and benefits by utilizing integrated real-time eligibility tools, payer websites, and telephone calls to payers’ documents, payer verification responses in designated fields within the registration pathway. Follows established department policies to completely and accurately pre-register patients, verify insurance eligibility and benefits, validate pre-certification or referral status, and collect patient responsibility amounts for services provided throughout the EHS enterprise.
Oncology Clinical Pharmacist, Outpatient Infusion Center, 40hr, Day UMass Memorial Health Care IncOncology Clinical Pharmacist, Outpatient Infusion Center, 40hr, DayWorcester, MA$96,220.80–$173,180.80 / yearProvides medication management services in a collaborative manner that consist of the following: Review patient medication history, educate patients on drug therapy, establish desired outcomes, develop/modify therapeutic plans, determine alternatives for achieving outcomes, develop drug monitoring plans, monitor patient outcomes, document medication related issues in electronic health record, interpret laboratory data, review patient medication profiles, monitor pharmacokinetics of drug therapy, monitoring for potential adverse drug - drug, drug-lab, drug-disease state, and drug - food interactions. Precepts Intermediate Pharmacy Practice Experience (IPPE) rotation students, and Advanced Pharmacy Practice Experience (APPE) rotation students, and pharmacy residents consistent with academic credentials and clinical experience.