Weekend Patient Engagement Partner, Connect to Care -Access Center St. Luke's Health Network, Inc.Weekend Patient Engagement Partner, Connect to Care -Access CenterAllentown, PAPart timeManages and works referral work queues when assigned and provides supplemental inbound patient call support during high volume times using (and vice versa), and uses judgment to prioritize and accommodate patients, based on patient needs. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Weekend Patient Engagement Partner - Connect to Care - Access Center St. Luke's Health Network, Inc.Weekend Patient Engagement Partner - Connect to Care - Access CenterAllentown, PAPart timeManages and works referral work queues when assigned and provides supplemental inbound patient call support during high volume times using (and vice versa), and uses judgment to prioritize and accommodate patients, based on patient needs. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Part Time Patient Engagement Partner, Evenings and Weekends, Connect to Care - Access Center St. Luke's Health Network, Inc.Part Time Patient Engagement Partner, Evenings and Weekends, Connect to Care - Access CenterAllentown, PAPart timeManages and works referral work queues when assigned and provides supplemental inbound patient call support during high volume times using (and vice versa), and uses judgment to prioritize and accommodate patients, based on patient needs. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Patient Engagement Partner, Access Center, Remote Position (Local to NJ/PA) St. Luke's Health Network, Inc.Patient Engagement Partner, Access Center, Remote Position (Local to NJ/PA)Allentown, PARemoteFull timeManages and works referral work queues when assigned and provides supplemental inbound patient call support during high volume times using (and vice versa), and uses judgment to prioritize and accommodate patients, based on patient needs. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
NewSupervisor, Clinical Triage- Access Center (Endo/Neph/Onc/Pall) St. Luke's Health Network, Inc.Supervisor, Clinical Triage- Access Center (Endo/Neph/Onc/Pall)Allentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
Healthcare Call Center Representative IvyrehabHealthcare Call Center RepresentativePhiladelphia, PennsylvaniaRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
Service Team Call Center Representative (remote) ChenMed LLCService Team Call Center Representative (remote)Philadelphia, PARemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions.
Appointment Setter - Call Center Representative Calm Water and BathAppointment Setter - Call Center RepresentativeCherry Hill Township, NJ$40,000–$70,000 / yearCalm Water & Bath in Cherry Hill, NJ is looking for full‑time or part-timeAppointment Setters – Call Center Representatives to join our growing hybrid remote/in-office team. As our full-time or part-time Appointment Setter - Call Center Representative, you'll earn competitive pay ranging from $40,000–$70,000 per year, with hourly, salary, and base + commission structures available.
NewCall Center Representative Onity Group IncCall Center RepresentativeMount Laurel, NJ$18.50–$20.50 / hourThe agent's role is to make phone calls to homeowners to collect loan payments, resolve delinquent loans, and address customer service inquiries through retention and liquidation strategies while maintaining a high degree of professionalism, courteous customer service, and promptness in all interactions. Must possess basic computer skills, including typing, navigating multiple systems simultaneously, basic computer set-up and have a proficient knowledge with email systems such as Outlook, and the Microsoft Office suite.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAPA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
NewCall center!! Bilingual Insurance Sales Trainee/Sales Representative Freeway Insurance Services America LLCCall center!! Bilingual Insurance Sales Trainee/Sales RepresentativeTrenton, NJ$15.92–$20 / hourOur Company: Confie and its family of companies -Freeway Auto Insurance, Acceptance Insurance, Southern Harvest, InsureOne, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Agency by the Insurance Journal for the tenth straight year! With over 1250 locations with retail locations across 27 states and licensed providers for all states, we encourage you to take your career and income potential to new heights!
Call Center Manager Midwest Veterinary Supply IncCall Center ManagerNorristown, PACompile and calculate reports from Cognos including sales and spiff goals, clinic territory assignments as well as customer target lists, and territory analysis reports, Review accounts not doing business and assign for cold calling purposes. Job Summary: The primary objective of this position is to provide the tools, directive, and motivation to the Inside Sales team within the assigned Call Center so that they may provide the best customer service possible and enhance sales.
Customer Care Call Center Supervisor Firstrust BankCustomer Care Call Center SupervisorPAThis role ensures consistent service delivery, operational efficiency, and a world-class customer experience through effective workflow management, quality monitoring, KPI oversight, real-time floor support ("quarterbacking"), and ongoing coaching and development. Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing or calling: reasonableaccomdations@firstrust.com or 215-728-8265.
Call Center Representative MTM LLCCall Center RepresentativeCherry Hill, NJ$50,000–$75,000Your goal will be to set up sales appointments with our expert team, helping drive revenue and contribute to the growth of the business. In this role, you'll be responsible for reaching out to warm leads and connecting with potential customers who have already shown interest in our products.
Call Center Operations Q1 Technologies, IncCall Center OperationsRaritan, NJJob Description:Contact Center Technology and Process Improvement – Design and drive implementation of contact center operations technology and process changes/enhancements Translate business improvement requirements into operational process changes and SOPs for vendors and/or technical requirements for software development. Work closely with vendors and internal teams on Customer Service initiatives, including quality Management, IVR optimization, Training, work force management, etc.
NewInbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required* First Commonwealth Federal Credit UnionInbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required*Allentown FC, PAFull timeAs our Member Experience Associate – Inbound, you will be accountable for effective servicing of our members and assisting them with their financial objectives, primarily via telephone and email, consistently cross offering all credit union products and services when appropriate and in accordance with established credit union policies and procedures. Establish, maintain, grow and display excellent member service and telephone skills, including active listening, cross-selling, problem solving, conflict resolution, effective communication (words, tone), product knowledge, personal accountability, and other skills identified by management.•
Call Center Customer Service Integrity Staffing SolutionsCall Center Customer ServiceBlue Bell, PA$18–$18.50 / hourFrom free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled. Join our team and enjoy a year-round opportunity with room for growth within a reputable organization while making a positive impact on customer experiences.
Call Center Representative - 2nd Shift Vertical Screen Inc.Call Center Representative - 2nd ShiftWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Benefits: Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
Call Center/ Patient Service Representative Henry J Austin Health CenterCall Center/ Patient Service RepresentativeTrenton, New JerseyThis position requires excellent communications and customer service skills, and is responsible for professionally responding to telephone inquiries to the Call Center from patients seeking health services provided by Henry J. Austin Health Center, and for front desk registration of patients for healthcare services. Front Desk Patient Representatives are responsible for maintaining accurate and efficient patient registration, including accurate collection of payments and accurate and complete insurance information collection, and comprehensive patient enrollment and registration into other programs, such as Medicaid and Uncompensated Care which provide for patient healthcare needs.
2nd Shift Call Center Agent - Drug Testing Team Vertical Screen Inc.2nd Shift Call Center Agent - Drug Testing TeamWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
Call Center Scheduling Specialist Vertical Screen Inc.Call Center Scheduling SpecialistWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
Overnight Call Center Rep - Drug Testing Team Vertical Screen Inc.Overnight Call Center Rep - Drug Testing TeamWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
Call Center Agent Morris Insurance AgencyCall Center AgentAllentown, PennsylvaniaRemoteMajor Responsibilities:Answering incoming calls and responding to customer inquiriesMaking outbound calls to follow up on customer requestsProviding information about products and servicesResolving customer complaints and issuesDocumenting all interactions in the call center software. Qualifications:High school diploma or equivalentPrevious experience in a customer service role preferredExcellent communication skills, both verbal and writtenAbility to work independently and as part of a teamProficiency in Microsoft Office and call center software.
Call Center Supervisor Esperanza Health Center IncCall Center SupervisorPhiladelphia, PAp>SUMMARY: Under the direct supervision of the Practice Administrator, the Call Center Supervisor is responsible for the daily operations of the Esperanza Call Center and for the supervision of the Call Center Team (Clerical Assistants/Phone Operators) and Remote Phone Operators. The Call Center Supervisor establishes goals for call center response rates, oversees the patient texting service, and provides patient and staff support for web portal registration and use.
Call Center Supervisor - 2188 BhiredCall Center Supervisor - 2188Wilmington, DelawareA homecare clinic is seeking a Call Center Supervisor to lead its high-volume call center operations and ensure excellent patient communication and service. Optimize communication workflows and call handling processes.
Call Center LPN Southern Jersey Medical Centers IncCall Center LPNNJSummary: The Call Center LPN serves as the key point of contact for the patient care teams while providing excellent customer service to patients and staff. Southern Jersey Family Medical Centers, Inc. is looking for a Call Center Licensed Practical Nurse(LPN) to step into our fast-paced call center!
NewCall Center Sales Agent (Base Pay + Bonus + Benefits) Ideal Concepts IncCall Center Sales Agent (Base Pay + Bonus + Benefits)Allentown, PA$2–$3 / hourToday Ideal Concepts is established with over 100 carrier partners in 50 states selling Health, Medicare, Life, Property& Casualty as well as suit of supplemental insurance products. 50000 Fastest growing companies in America and 4 consecutive years on the local accolade of Lehigh Valley Business Fastest Growing Companies.
Call Center Representative Philadelphia Gas WorksCall Center Representativephiladelphia, PAFree Health Insurance Options\u2013 Free Dental Insurance \u2013 Flex Spending - Commuter Benefits - Pension Plan \u2013 Parental Leave - Free Parking \u2013 Wellness Programs \u2013 Onsite Gyms \u2013Tuition Assistance- PSLF Eligible Employer-. The Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers.
Care Coordinator, Inbound (Call Center Representative) Ennoble CareCare Coordinator, Inbound (Call Center Representative)Marlton, NJEnnoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia.
Care Coordinator, Inbound Call Center Representative Ennoble CareCare Coordinator, Inbound Call Center RepresentativeMarlton, NJEnnoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia.
NewBilingual Call Center Representative Ascensus, IncBilingual Call Center RepresentativePhiladelphia, PARemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Customer Service Rep: Call center Penn MedicineCustomer Service Rep: Call centerPhiladelphia, PAProvides Penn Medicine patients and customers with referrals to physicians and services and assists patients with appointment requests and other services via inbound phone calls or online requests and web chat. Answers inbound calls for Penn Medicine Referral Service lines to provide information and access to Penn Medicine owned and affiliated physicians, program services, and educational events; provides resources to callers.
NewCall Center Representative - Saturday Shift Fieldprint IncCall Center Representative - Saturday ShiftMount Laurel, NJTraining is the first 2 weeks from 9:30am-5:30pm) Responsibilities Receive incoming calls regarding fingerprinting requests Determine locations via phone/computer for fingerprint collection Follow up with fingerprinting site vendors to obtain all related documentation Prepare and send welcome packets to new clients Process fingerprints and channel to the appropriate agency Monitor and maintain call center telephone line Required Skills Excellent phone, computer, and administrative skills Excellent customer service skills Professional and positive attitude Ability to work in a fast paced environment Proficiency in Microsoft Office suite, including Word and Excel Bilingual in Spanish a plus, but not required. We provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies.
Call Center Representative - Saturday Shift FieldprintCall Center Representative - Saturday ShiftMount Laurel, New JerseyFull timeWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Job Description: Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.
Customer Service Representative I - Workers'''' Compensation Call Center CorVel CorpCustomer Service Representative I - Workers'''' Compensation Call CenterNorristown, PARemote$13.94–$21.48 / hourPay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries.
Call Center Trainer MMC GroupCall Center TrainerTrenton, NJConfers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies. Formulates teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.
Call Center Representative Ascensus LLCCall Center RepresentativePhiladelphia, PARemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativePhiladelphia, PARemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
NewPatient Service Representative - Call Center | Full-Time Wills Eye HospitalPatient Service Representative - Call Center | Full-TimePhiladelphia, PAThis is a Full-Time opportunity for someone who wants to deliver superior customer service by answering phones, confirming appointments, communicating with all departments and individuals regarding matters relating to patient care, and obtaining and entering accurate demographic/insurance information for all encounters including patient financial expectations. In this role, you’ll communicate with patients via the telephone to ensure accurate, prompt and courteous scheduling of primary care appointments, such as preventative screenings or routine office visits.
Bilingual (Spanish/English) Customer Success Agent (Remote to Start) - Call Center Freedom MortgageBilingual (Spanish/English) Customer Success Agent (Remote to Start) - Call CenterMoorestown, NJRemoteEssential Job Duties and Responsibilities include:- Answering inbound and making outbound calls, responding to customer requests within set timeframes, and delivering an exceptional quality of service to every customer.- Providing information and knowledgeable assistance by pulling up loan information and providing customers with the information they need quickly and accurately.- Education and/or Experience:- High School Graduate/GED- 0-1 Years related work experience preferredLicensure, Certification, Requirements:None requiredSpecialized Skills & Knowledge RequirementsN/APeople Management Level:This position is an individual contributor.
Manager, Call Center Premier Orthopaedic and Sports MedicineManager, Call CenterKing Of Prussia, PAPart timeWorks collaboratively with all internal and external customers and departments to ensure timely and accurate patient registration and processing related to all aspects of the patient and revenue cycle processes are followed. Provides support to leadership, ensuring department is accurately processing patients through the pre-registration, registration, and scheduling processes.
Call Center Representative- HVAC, Plumbing & Electrical McHales Inc.Call Center Representative- HVAC, Plumbing & ElectricalLevittown, PAFull timeWe’ve grown into one of Bucks County’s top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke. Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons—helping keep the call board full and our customers happy.
Call Center Representative- HVAC, Plumbing & Electrical McHalesCall Center Representative- HVAC, Plumbing & ElectricalLevittown, PennsylvaniaWe’ve grown into one of Bucks County’s top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke. Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons—helping keep the call board full and our customers happy.
Patient Services Rep (PER DIEM)- Call Center Cooper University HospitalPatient Services Rep (PER DIEM)- Call CenterCamden, NJAccurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.
FN Call Center Operator Cooper University HospitalFN Call Center OperatorCamden, NJ3-5 years customer service experience (This includes cashiering, telephone sales, office management, sales clerk in any platform, operator, tray aide, hostess/host, call center, medical assistant, deli, pizza station experience, order taking, etc.) ; call center experience preferred; 2 years clinical food service experience. Maintains current records of patient diet orders and takes patient calls for room service andguides them through choices in accordance with their diets.
NewCall Center Agent - Inside Sales Rep Professor Gatsby's Heating, Cooling and PlumbingCall Center Agent - Inside Sales RepWest Berlin, NJWe deliver first-rate HVAC services and products at affordable prices in Southern NJ and the surrounding cities, including Washington Township, Sewell, Turnersville, Glassboro, Clayton, Williamstown, Cherry Hill & Voorhees. Professor Gatsby's Heating & Cooling in West Berlin, NJ is searching for someone to put their excellent customer service skills to work as a full-time Call Center Agent - Inside Sales Rep.
NewHazardous Materials Call Center Support Specialist 3E CompanyHazardous Materials Call Center Support SpecialistPATo set you up for success, we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance: Training Schedule (Approx. You'll be part of a collaborative, mission-driven team that values clear communication, rapid problem-solving, and delivering meaningful outcomes that protect people, businesses, and the environment.
Call Center Representative - Site Support FieldprintCall Center Representative - Site SupportMount Laurel, New JerseyFull timeWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Benefits: Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
Customer Service Representative I - Workers' Compensation Call Center CorVel Enterprise Claims, Inc.Customer Service Representative I - Workers' Compensation Call CenterNorristown, PARemote$13.94–$21.48 / hourPart timePay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. The Customer Service Representative plays a vital role in supporting the Workers’ Compensation department by managing inbound and outbound calls and providing exceptional service to claimants and internal teams.