47 Results for

Call Center Jobs in Hudson, MA

Jobs

New!

Tewksbury, MA3 days ago

$18–$20 Per Hour

li>In this role, you will act as the first line of contact on the 800# phone line, working directly with North American customers and a wide spectrum of Client's Life Sciences employees, including Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing, and Scientific Support.

We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.

Worcester, Massachusetts30+ days ago

Remote

Member Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area’s such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.

Lowell, MA30+ days ago

$19–$21 Per Hour

p>A Call Center Representative I should have or exhibit the following characteristics and qualifications:

High School diploma required (4 year college degree or equivalent work experience preferred).
As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.

Franklin, MA30+ days ago

$19–$21 Per Hour

p>A Call Center Representative I should have or exhibit the following characteristics and qualifications:

High School diploma required (4 year college degree or equivalent work experience preferred).
As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.

Brockton, MA30+ days ago

Full-time

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

New!

Everett, MA3 days ago

$61,000–$66,000 Per Year

Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.

Must have the ability to promote positive, fair, and ethical relations with all team member, with all Encore contractors, and in all interactions within the Host and Surrounding communities, as an ambassador of the Encore brand,

Understands and is well versed in the resort, hotel features, and services including all outlets, hours of operation, actives, and events available to guests.

Worcester, MA30 days ago

Remote

Member Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area's such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.

Franklin, MA23 days ago

p>As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Brockton, MA30+ days ago

$19–$21 Per Hour

Chelmsford, MA21 days ago

Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.

Medford, MA30+ days ago

$20–$28.90 Per Hour

Ensures excellent customer service by responding to general account inquiries, deposit and loan rate requests, information about products and services, Online Banking and ATM/Debit Card issues. Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and various other customer service requests.

Natick, MA26 days ago

$45,000–$50,000 Per Year

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect. Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States.

Boston, MA30+ days ago

$17–$20.77 Per Hour

GENERAL SUMMARY: Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the Tufts Medical Center complex through use of the electronic telephone consoles Performs routine duties that require exceptional computer skills, proper phone etiquette, Proficiency in special dietary procedures, and knowledge of routine modified diets and combinations of diet modifications. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS: As a call center representative at Tufts Medical Center you will be a key member of the hospitality team providing excellent customer service and working in a fast paced high volume call center that handles multiple hospital services which directly impact patient care.

Worcester, Massachusetts17 days ago

$80,000–$100,000 Per Year

div>

Benefits.

Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service..

Everett, MA30+ days ago

o research required information using available resources o provide educators and prospective educators with accurate information o enter new educators and prospective educators information into system o route calls to appropriate resource, if/when the call requires o provide follow up to educators and prospective educators calls where necessary o Attend OEL staff meetings and other required meetings to stay informed of any changes to policy, procedures or regulations. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Boston, MA30+ days ago

$18.58–$26.58 Per Hour

This position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests.

MA25 days ago

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Manages the pre-registration process, ensuring that all data fields are appropriately and accurately completed, timely and accurate data enters patient demographics and insurance information.

Boston, MA17 days ago

$18.58–$26.58 Per Hour

Lawrence, MA30+ days ago

$17.71–$23.20 Per Hour

p>Site: Mass General Brigham Community Physicians, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.

MA30+ days ago

$18–$25 Per Hour

The Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system.

Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.

Boston, MA30+ days ago

$18.58–$26.58 Per Hour

li>Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians.

Site: The Brigham and Women''s Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.

Boston, MA16 days ago

$19.06–$27.64 Per Hour

p>Position Summary:

Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.

Boston, MA23 days ago

The successful candidate will be responsible for the following: Handle incoming and outgoing Proxy Solicitation and Information Agent calls. The successful candidate will demonstrate the following experience, skills and behaviors: 1-3 years of high-volume call center experience.

Boston, Massachusetts30+ days ago

These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees.

Boston, MA30+ days ago

$17.71–$22.79 Per Hour

Schedule and Work Model: 40 hours per week, 10am-6:30pm Mon-Friday On-site at Brigham and Womens main campus (75 Francis Street, Boston, MA) Remote Type: Onsite Work Location: 75 Francis Street Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America) Pay Range: $17.71 - $22.79/Hourly Grade: 1. Qualifications: High School Diploma or equivalent required Able to type 35 wpm and knowledge of popular MS Windows software applications Phone-based customer service and/or call center experience required; experience in a hospital or medical environment preferred Knowledge of medical terminology preferred A combination of education and experience may be substituted for requirements.

Milford, MA30+ days ago

We love our employees and reward hard work with shout out awards, gift cards and fun social events! Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

New!

West Boylston, MA3 days ago

$20–$21.85 Per Hour
Full-time

With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®.

As a Customer Service Representative (CSR), you’ll support business customer accounts by handling a high volume of inbound calls, emails, and order inquiries.

Milford, Massachusetts30+ days ago

div>Job Position: Sales Call Center Representative

Reports To: Call Center Manager

FLSA Status: Non-Exempt

Summary: Provide quality customer service and sales to anyone who calls, texts or emails! Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

New!

Boxborough, Massachusetts3 days ago

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3+ years of leadership experience in a call center or customer service environment.

Monitor and analyze KPIs, call metrics, and performance reports to drive results.

New!

West Boylston, MA3 days ago

$20–$21.85 Per Hour
Part-time

With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®.

This role acts as a key customer support liaison between sales, warehouse operations, billing, and customers—ensuring a smooth order experience from start to finish.

New!

Tewksbury, MA6 days ago

$18–$20 Per Hour

New!

Tewksbury, MA6 days ago

$18–$20 Per Hour

Scope of Position: In this role, you will act as the first line of contact on the 800# phone line, working directly with North American customers and a wide spectrum of company employees, including Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Centre, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.

Please note: Actual location may vary., RI30+ days ago

Remote

Contractor

p class="">Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs. This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources.

Worcester, MA30+ days ago

$21–$22.50 Per Hour

Distributes departmental facsimiles; checks Right Fax no less than hourly throughout the day; follows established process for determining to whom facsimiles are to be delivered; research facsimiles inappropriately addressed by using the core system (QNXT) or by communicating with appropriate individuals for assistance; redirects/saves facsimiles as indicated to the staff and/or G drive. Brief summary of purpose: Under the direction of the Manager of Prior Authorization, communicates with contracted and non-contracted facilities/agencies/providers to collect pertinent prior authorization request data and disseminates information to the Authorization Coordinators.

Brockton, MA30 days ago

$23–$25 Per Hour

Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.

Worcester, MA25 days ago

$21–$22.50 Per Hour

li>Distributes departmental facsimiles; checks Right Fax no less than hourly throughout the day; follows established process for determining to whom facsimiles are to be delivered; research facsimiles inappropriately addressed by using the core system (QNXT) or by communicating with appropriate individuals for assistance; redirects/saves facsimiles as indicated to the staff and/or G drive.

Brief summary of purpose:

Under the direction of the Manager of Prior Authorization, communicates with contracted and non-contracted facilities/agencies/providers to collect pertinent prior authorization request data and disseminates information to the Authorization Coordinators.

Brockton, MA30 days ago

$23–$25 Per Hour

MA30+ days ago

$69,500–$101,000 Per Year

The ideal candidate will demonstrate strong leadership, effective coaching abilities, excellent customer service instincts, and a genuine desire to support team members in developing their career paths.

Leadership & Team Development:

Lead, coach, and motivate supervisors and service staff-40-70 indirect reports-to deliver high-quality, timely, and accurate service.

Boston, MA30+ days ago

p>At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

Boston, MA30+ days ago

Remote

$49,700–$88,800 Per Year

Manages both people and processes, tracking quantity and quality of agent performance and customer experience and the impact on the overall performance of the center, forecasting phone and MyChart volume to ensure adequate staffing needs; and liaising and relationship building with practice leadership teams to build and sustain a high quality, well integrated regional access team.

The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount.

MA24 days ago

Remote

$25.42–$30.97 Per Hour

Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients and any other parties to ensure that required managed care referrals and prior authorizations for specified specialty visits and other services are obtained and appropriately recorded in the relevant practice management systems for patient appointments/visits prior to scheduled patient visits or retro-actively if not in place at the time of the appointment/visit. The Prior Authorization Specialist role belongs to the Revenue Cycle Patient Access team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s).

Boston, Massachusetts30+ days ago

Burlington, MA30+ days ago

$52,000–$63,000 Per Year

Country Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsExternal Affairs & RegulatoryField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeReal EstateRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.

Saugus, MA30+ days ago

$52,000–$63,000 Per Year

Boston, MA30+ days ago

$53,200–$79,800 Per Year

p>Country Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number.

Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsExternal Affairs & RegulatoryField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeReal EstateRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.

Wakefield, MA30+ days ago

p>Responsibilities include, but are not limited to the following:

Provide a high level of customer service to all Online Banking end users. Uses strong written communication skills to reply to internal and external email inquiries in a timely an efficient manner.

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Call Center Jobs in Hudson, MA

Customer Service Coordinator I - Contract TalentBurst, Inc.

Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr Fallon Health

Call Center Representative - Lowell Rockland Trust Company

Call Center Representative - Franklin Rockland Trust Company

Call Center Representative - Brockton Rockland Trust

Assistant Manager - Call Center Wynn Resorts Ltd

Call Center Service Reps - Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr Fallon Community Health Plan Inc

Part Time Call Center Representative Trainee Rockland Trust Company

Call Center Representative - Brockton Rockland Trust Company

Call Center Agent Metro Medical

Call Center Representative Berkshire Bank

Automotive Call Center Representative - Porsche Natick Asbury Automotive Group Inc

Call Center Rep Lowell General Hospital

Call Center Supervisor Renewal by Andersen | Esler Companies

Licensure Call Center Representative Commonwealth of Massachusetts

Food Service Call Center Operator Brigham and Women's Hospital

Call Center Agent Harbor Health Services Inc

Call Center Operator II Brigham and Women's Hospital

Call Center Representative, Ambulatory Brigham and Women's Hospital

Call Center Rep Level I Upham's Corner Health Center

Radiology Scheduler- Call Center Brigham and Women's Hospital

Patient Experience Representative I- ORL Call Center Boston Children's Hospital

Call Center Representative Bilingual Equiniti Ltd

Operator Representative, Communications Center Mass General Brigham

Operator Representative, Communications Center Brigham and Women's Hospital

Sales and Customer Success Representative Goldfish Swim School - Milford

Customer Service Representative - Distribution |West Boylston, MA Bunzl

Sales and Customer Success Representative Milford

Customer Service Manager Papalia

Customer Service Representative |West Boylston, MA Bunzl Distribution Inc.

Customer Service Coordinator I TalentBurst, Inc.

Customer Service Coordinator US Tech Solutions, Inc.

Coordinator III - Customer Service Representative Apidel Technologies

Prior Authorization Service Coordinator - 6 months training in office then flex schedule Fallon Health

Customer Care Representative Casella Waste Systems Inc

Prior Authorization Service Coordinator 6 months training in office then flex schedule Fallon Community Health Plan Inc

Customer Care Representative Willimantic Waste Paper Co., Inc.

Manager of Member and Provider Service Well Sense Health Plan Inc

Senior Telecommunications Representative Brigham and Women's Hospital

Customer Service Supervisor UnitedHealth Group Inc

Prior Authorization Specialist I - Patient Access Services Boston Medical Center

Senior Telecommunications Representative Mass General Brigham

Retail Sales Consultant AT&T Inc

Bilingual Spanish Retail Sales Consultant AT&T Inc

Assistant Retail Store Manager AT&T Inc

CSC Online Banking Specialist I Eastern Bankshares Inc

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