PA Pooling Req ACTPA Pooling ReqBerwyn, PAIn this role, you will receive inbound calls from consumers seeking help with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours when necessary; completes tasks on time or communicates alternate plans.
NewCustomer Service Representative CollaberaCustomer Service RepresentativePennington$19–$21 / hourTemporaryContractorThe representative will help customers navigate various HSA services, resolve account issues, and provide guidance while maintaining strict adherence to authentication, risk, and operational procedures. The ideal candidate will have strong customer service, communication, problem-solving, and multitasking skills , with the ability to navigate multiple systems while delivering an exceptional customer experience.
NewCall Center Representative REGION HOME SERVICESCall Center RepresentativeBensalem, PAPart timeIdentify customer needs and promote HVAC services, maintenance plans, and promotions. Make 150–200 outbound calls per day , including both warm and cold leads.
Healthcare Call Center Representative IvyrehabHealthcare Call Center RepresentativePhiladelphia, PennsylvaniaRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
Member Service Representative I (PAT) - Call Center American Heritage Credit UnionMember Service Representative I (PAT) - Call CenterPhiladelphia, PAFull timeResponsibilities Include:Serve membership by providing service and information in a pleasant, efficient manner via the PTM/ITM (Personal Teller Machine Interactive Teller Machine)Identifies cross-sell opportunities and cross-sells services to members. This position performs routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing via the Personal-interactive teller unit.
Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.Call Center Representative - English & Spanish (Remote)Princeton, NJRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center/ Patient Service Representative Henry J Austin Health CenterCall Center/ Patient Service RepresentativeTrenton, NJ$38,000–$52,600 / yearThis position requires excellent communications and customer service skills, and is responsible for professionally responding to telephone inquiries to the Call Center from patients seeking health services provided by Henry J. Austin Health Center, and for front desk registration of patients for healthcare services. Front Desk Patient Representatives are responsible for maintaining accurate and efficient patient registration, including accurate collection of payments and accurate and complete insurance information collection, and comprehensive patient enrollment and registration into other programs, such as Medicaid and Uncompensated Care which provide for patient healthcare needs.
Bilingual Call Center Representative RG/2 Claims Administration LLCBilingual Call Center RepresentativePhiladelphia, PAReporting to the Director of Claims Administration, the Call Center Representative projects a professional company image, both internally and externally, is well organized and highly conscientious, has strong interpersonal and communication skills and exhibits the maturity to handle confidential materials and matters with discretion. Qualified applicant will possess knowledge of MS Office Applications (Outlook, Word, and Excel), have outstanding verbal communication skills, effectively interact with all organizational levels, ability to initiate, manage and complete tasks with little supervision.
NewMember Relations Supervisor - Call Center American Heritage Credit Union (Inc)Member Relations Supervisor - Call CenterPhiladelphia, PAThis role will serve as a primary point of contact for the staff that is responsible for overseeing the daily operations of the Virtual Member Experience Advisors (VMXAs) and Concierge Specialists in the Contact Center, ensuring they are effectively building and maintaining member relationships (new and existing), meeting performance targets, and providing high-quality service to members. Consistently perform quality assurance monitoring (live and/or recorded) of VMXAs and Concierge Specialists, which includes but is not limited to calls, chat, message center, text, CRM COMs (communication logs), loan and membership application queues, and VANA, to ensure service levels are meeting and/or exceeding member and credit union expectations.
NewSenior Manager, Individual Dental Call Center Management & Distribution Support - Cigna Healthcare - Remote The Cigna GroupSenior Manager, Individual Dental Call Center Management & Distribution Support - Cigna Healthcare - RemotePARemoteThis role manages a team of Sales and Distribution Support professionals responsible for the full operational scope of Call Center & Distribution Support, including Direct-to-Consumer New Sales and Retention sales call centers, brokered and DTC retention support, vendor management, workforce management, call management, broker support, onboarding and offboarding, reporting, process improvement, SOP development, and partner coordination. The consumer of this work includes external call center partners, broker support teams, internal sales and distribution stakeholders, quality and compliance partners, and leadership teams accountable for sales execution, service experience, and operational performance.
NewPatient Service Specialist - Call Center Southern Jersey Family Medical CentersPatient Service Specialist - Call CenterBurlington, NJSummary : The Patient Service Specialist performs a wide variety of medical front office duties while providing excellent customer service to patients and staff. Southern Jersey Family Medical Centers, Inc. is looking for a talented Patient Service Specialist to step into our fast-paced call center!
NewManager OB/GYN/MFM Call Center - FT - Day - OB/GYN PA NJ Capital HealthManager OB/GYN/MFM Call Center - FT - Day - OB/GYN PA NJLanghorne, PA$59,696–$77,625.60 / yearWhen determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care.
Bilingual Call Center Representative FieldprintBilingual Call Center RepresentativeWarminster, PennsylvaniaFull timeWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Job Description: Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.
Medicare Call Center Representative Humana IncMedicare Call Center RepresentativePARemote$39,000–$49,400 / yearWork at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it.
Pharmacy Call Center Tech Integrated Resources, IncPharmacy Call Center TechPhiladelphia, PennsylvaniaFull timeUnder the direct supervision of the Supervisor, Pharmacy Services Call Center, the Pharmacy Call Center Technician is responsible for providing knowledgeable and courteous customer assistance and response to members, providers and Pharmacy Call Center Technician inquiries. Assists with entering prior authorizations when required; provides follow up assistance for prior authorization requests, follow up with request from physicians for denial letters, provides assistance in gathering historical claim information as required.
Call Center Trainer FieldprintCall Center TrainerMount Laurel, New Jersey$18–$20 / hourFull timeWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Also, has the responsibility for the development, implementation, and maintenance of various training programs, as well as conducting class room training for established and new hire employees.
Pharmacy Call Center Technician Integrated Resources, IncPharmacy Call Center TechnicianPhiladelphia, PennsylvaniaContractorUnder the direct supervision of the Supervisor, Pharmacy Services Call Center, the Pharmacy Call Center Technician is responsible for providing knowledgeable and courteous customer assistance and response to members, providers and Pharmacy Call Center Technician inquiries. Assists with entering prior authorizations when required; provides follow up assistance for prior authorization requests, follow up with request from physicians for denial letters, provides assistance in gathering historical claim information as required.
Call Center Customer Service Integrity Staffing SolutionsCall Center Customer ServiceBlue Bell, PA$18–$18.50 / hourFrom free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled. Join our team and enjoy a year-round opportunity with room for growth within a reputable organization while making a positive impact on customer experiences.
Call Center Representative - 2nd Shift Vertical Screen Inc.Call Center Representative - 2nd ShiftWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Benefits: Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
Call Center Customer Service Advisor The Eastwood CompanyCall Center Customer Service AdvisorPottstown, PAhave automotive restoration experience, it's a plus, however this role is more focused on assisting customers with orders and our Project Advisors assist with helping customers determine the best products for their projects. Customers are eager to buy our products to restore their dream cars and sometimes need additional help from our Call Center Customer Service Advisors to assist with their order, answer their questions or take action to resolve their concern.