NewCustomer Service Case Manager TTECCustomer Service Case ManagerMelbourne, FLThis will be accomplished by creating relationships based on understanding the customer’s needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues promptly. The Customer Service Case Manager will work with customers and prospective buyers to earn and retain their loyalty to our client, a globally recognized provider of high-quality automotive products and services.
NewCustomer Service Representative TTECCustomer Service RepresentativeMelbourne, FLCustomer inquiries may include, but are not limited to, questions/concerns around the following: in-vehicle technology system use and troubleshooting, vehicle concerns inside and outside of warranty, mobile phone application support and troubleshooting, brand inquiries, vehicle specification inquiries, owner account inquiries, and basic vehicle feature utilization inquiries and concerns. Additionally, you will be responsible for meeting expected customer service levels and supporting business performance goals of the CRC by providing a full range of customer service, answering regular customer inquiries and concerns via multiple channels (telephone, correspondence, and email).
NewBilingual Spanish Customer Service Representative TTECBilingual Spanish Customer Service RepresentativeMelbourne, FLProcess, answer, and/or resolve customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools, and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved. Ensure that all customer contacts are properly logged into Siebel, the CRC’s contact system, to allow for an accurate historical view of customers’ contacts with the CRC; Manage follow-up Log and audit documentation of customer files.
Automotive Customer Service Representative TTECAutomotive Customer Service RepresentativeMelbourne, FLThe ideal candidate will have a high level of problem-solving skills, focusing on meeting customer needs through assumptive sales strategies and providing incentives to customers to increase purchases. As an Automotive Customer Service Representative working on-site in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture.
Customer Experience Operations Supervisor TTECCustomer Experience Operations SupervisorMelbourne, FLThe Customer Experience Operations Supervisor is responsible for the supervision of the Customer Experience teams and provides support for operational initiatives, which include identifying process improvement initiatives, analysis of call and escalation data, identification of workforce gaps and resolution, and presenting recommended action plans to the Sr. Additionally, the Customer Experience Operations Supervisor partners with the Customer Experience Specialists ensuring high levels of customer satisfaction and will assist escalated customer calls by providing guidance to the team member and/or assisting with the call to ensure best resolution for the Customer.
Concierge Sales Representative TTECConcierge Sales RepresentativeMelbourne, FLThroughout the sales process, support may include (but is not limited to) the following: troubleshooting technical difficulties in the eCommerce process; providing product comparisons or other sales/marketing information; answering questions related to retailer information; brochure fulfillment; test drive appointment scheduling; incentive certificate verification; vehicle information, and updating opt-out/privacy preferences (including, not limited to, subscription and marketing inquiries). Strive to achieve white-glove customer service with each consumer (white-glove is defined as providing or involving meticulous care, attention, or service so the consumer is instilled with knowledge from a competent professional thereby increasing the probability of a vehicle purchase).
French Bilingual Digital Communication Specialist TTECFrench Bilingual Digital Communication SpecialistMelbourne, FLManeuver effortlessly through various digital communication channels (chat, email, and) to provide the customer with prompt, courteous and accurate information including: Accurately respond to customer inquiries through instant messaging software. The Digital Communication Specialist must possess the skills to answer inbound chats, emails, and/or correspondence from customers and properly address inquiries.
Patient Service Rep II - Breast Center Health First IncPatient Service Rep II - Breast CenterMelbourne, FLThe Patient Service Representative II provides friendly, efficient, and accurate patient experience by demonstrating outstanding customer service skills and using technology to manage patient care including registration, appointment scheduling, assisting other clinical specialties, and assistance with a variety of departmental projects and clerical duties. Background Check: If hired into Memory Disorder Clinic OR Health First Aging: Satisfy the State of Florida, Agency for Healthcare Administration (ACHA) Level 2 background screening.
Operation Center Specialist - Health First Safety Health First IncOperation Center Specialist - Health First SafetyRockledge, FLDispatches security personnel using digital and/or analog voice communications equipment, and/or a dispatch system to respond to incidents such as emergency services arrivals, rescue helicopter arrivals, duress alarms, jump assists, burglar alarms, escorts, and rapid response for disaster scenarios. To be fully engaged in providing Uncompromised Safety, Superior Quality, Memorable Patient/Customer Experiences, and Financial Stewardship through 24/7 security video surveillance and dispatch services to ensure the safety and security of associates, patients, and visitors of Health First facilities.
CONTACT CENTER REPRESENTATIVE BREVARD HEALTH ALLIANCE INC., THECONTACT CENTER REPRESENTATIVEWest Melbourne, FLBrevard Health Alliance, Brevard County's only Federally Qualified Health Center, is currently recruiting for a CONTACT CENTER REPRESENTATIVE to join us in the heart of Brevard County's Space Coast. If you would like the genuine opportunity to make a profound difference in the delivery of primary care and community health, we invite your interest and application after reviewing the specifics and requirements for the CONTACT CENTER REPRESENTATIVE listed below.
Auto Care Center Service Manager Walmart IncAuto Care Center Service ManagerMELBOURNE, FL$19–$32 / hourCareer areasBrandsResourcesAbout UsMilitaryAuto Care Center Service ManagerMelbourne, FLApply nowAuto Care Center Service ManagerMelbourne, FLApply nowAuto Care Center Service ManagerMelbourne, FLApply nowAuto Care Center Service ManagerWM Supercenter #35388500 N Wickham RdMelbourne, FL 32940-6600CP-3538-9007Loading map. $19.00 - $32.00/hr*Full timeShift may start between 8:00am - 4:00pmRole summaryThese Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart.
Medical Assistant - Vein and Vascular Center Health First IncMedical Assistant - Vein and Vascular CenterCocoa Beach, FLProvides and ensures patients receive whole care in all aspects of an office visit, regarding intake, test results, screenings, labs, medication administration, closure of care gaps (additional duties as assigned) while delivering excellent customer service to the patients/families and other care providers, focusing on patient-centered care. Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification from one of the following accredited organizations: American Association of Medical Assistants (AAMA) OR.
Health Unit Coordinator - Joint Center Health First IncHealth Unit Coordinator - Joint CenterMelbourne, FLPOSITION SUMMARY: To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by organizing unit activities, coordinating and relaying information to health care team members, patients and families in an accurate and timely manner. Contributes to the patient experience as evidenced by positive patient satisfaction scores and HCAHP scores for department/medical center and/or written compliments by patients/others as well as consistent performance of purposeful hourly rounding and bedside shift report.
Testing/Assessment Proctor - Testing/Assessment Centers, Palm Bay Eastern Florida State CollegeTesting/Assessment Proctor - Testing/Assessment Centers, Palm BayPalm Bay, FLQuestions about the accreditation of Eastern Florida State College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling 404-679-4500, or by using information available on the SACSCOCs website. Contact Human Resources Eastern Florida State College Human Resources 1519 Clearlake Road Cocoa, FL 32922 Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770 Email: resources@easternflorida.edu.
Auto Care Center Team Associate Walmart IncAuto Care Center Team AssociatePALM BAY, FL$14–$27 / hourCareer areasBrandsResourcesAbout UsMilitaryAuto Care Center Team AssociatePalm Bay, FLApply nowAuto Care Center Team AssociatePalm Bay, FLApply nowAuto Care Center Team AssociatePalm Bay, FLApply nowAuto Care Center Team AssociateWM Supercenter #54551040 Malabar Rd SePalm Bay, FL 32907-3251CP-5455-9005Loading map. $14.00 - $27.00/hr*Part timeShift may start between 8:00am - 4:00pmRole summaryThese Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart.
Service Center Appointment Scheduler Cocoa HyundaiService Center Appointment SchedulerCocoa, FloridaAccountability - We track your metrics daily to ensure we are maximizing your opportunity, as well as providing the best experience for our clients. Work closely with service associates following through on all internet leads, and phone calls daily.
Nurse Tech - Joint Center Health First IncNurse Tech - Joint CenterViera, FLTo be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by assisting licensed personnel in providing direct nursing care under the direction and supervision of the Registered Nurse. May remain in Nurse Tech role up to one (1) year after graduation from LPN/RN professional nursing program, until LPN/RN license obtained, or NCLEX is failed twice, whichever occurs first.
Bilingual French Customer Service Case Manager TTECBilingual French Customer Service Case ManagerMelbourne, FLRemoteThe Customer Service Case Manager (Bilingual French) will work with customers and prospective buyers to earn and retain their loyalty to our client, a globally recognized provider of high-quality automotive products and services. This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services.
Sales Development Representative (SDR) Kasey Osman InsuranceSales Development Representative (SDR)Melbourne, FL$35,000–$60,000 / yearThis is a high-energy, phone-forward role focused on working warm leads, qualifying prospects, and transferring opportunities to our Licensed Sales Producers. If you're a self-starter, competitive, coachable, and have big dreams, this is an excellent launching pad into the insurance industry, with a clear path toward becoming a Licensed Sales Producer if that's your goal.
Remote Inbound Sales Representative - $16.00 Hourly + Commission Extra Space Storage IncRemote Inbound Sales Representative - $16.00 Hourly + CommissionRockledge, FLRemoteIf you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then Extra Space Storage is the place for you! Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success.
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission Extra Space Storage IncRemote Bilingual Inbound Sales Representative - $17.00 Hourly + CommissionRockledge, FLRemoteIf you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then Extra Space Storage is the place for you! Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success.
Customer Service Representative 2nd shift (4pm-1am) NextechCustomer Service Representative 2nd shift (4pm-1am)Melbourne, Florida$18–$18 / hourOpen Service Calls: general inquires, scheduling assistance, ETA updates, vendor meets, parts, assistance with technician notes, quotes, after-hour support with shift pay differential, online platforms updates, and IVR assistance. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider.
Customer Service Representative (All Shifts) NextechCustomer Service Representative (All Shifts)Melbourne, Florida$18–$18 / hourOpen Service Calls: general inquires, scheduling assistance, ETA updates, vendor meets, parts, assistance with technician notes, quotes, after-hour support with shift pay differential, online platforms updates, and IVR assistance. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider.
Customer Service Representative 1st shift + weekends NextechCustomer Service Representative 1st shift + weekendsMelbourne, FloridaOpen Service Calls: general inquires, scheduling assistance, ETA updates, vendor meets, parts, assistance with technician notes, quotes, after-hour support with shift pay differential, online platforms updates, and IVR assistance. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.
Customer Service Representative (All Shifts) CMS NexttechCustomer Service Representative (All Shifts)Melbourne, FLOpen Service Calls: general inquires, scheduling assistance, ETA updates, vendor meets, parts, assistance with technician notes, quotes, after-hour support with shift pay differential, online platforms updates, and IVR assistance. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.
Front Desk Associate - Viera Pet Paradise ResortFront Desk Associate - VieraRockledge, FLThe Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible.
Outside Sales Representative Snap OnOutside Sales RepresentativeMelbourne, FloridaAs an Equipment Sales Specialist, you will work within a defined territory to sell John Bean products to general service automotive repair facilities, Automotive Dealerships, and Collision Centers. John Bean thrives on providing the best products to the most demanding customers with maximum accuracy, ease of use, best in class technology.
Customer Service Case Manager TTEC Holdings IncCustomer Service Case ManagerMelbourne, FLThis will be accomplished by creating relationships based on understanding the customer's needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues promptly. The Customer Service Case Manager will work with customers and prospective buyers to earn and retain their loyalty to our client, a globally recognized provider of high-quality automotive products and services.
Bilingual French Customer Service Case Manager TTEC Holdings IncBilingual French Customer Service Case ManagerMelbourne, FLRemoteThe Customer Service Case Manager (Bilingual French) will work with customers and prospective buyers to earn and retain their loyalty to our client, a globally recognized provider of high-quality automotive products and services. This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services.
Bilingual Spanish Customer Service Representative TTEC Holdings IncBilingual Spanish Customer Service RepresentativeMelbourne, FLProcess, answer, and/or resolve customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools, and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved. Ensure that all customer contacts are properly logged into Siebel, the CRC's contact system, to allow for an accurate historical view of customers' contacts with the CRC; Manage follow-up Log and audit documentation of customer files.
Technician, Music Repair Shop NEW Guitar Center IncTechnician, Music Repair Shop NEWMelbourne, FLSpecial Attributes: • Goal oriented • The ability to produce quality repairs in an efficient manner • The ability to take advice and supervision from the shop manager • Problem solving and technical skills as related to diagnosing and repairing each instrument • The ability to self-motivate and work independently • Must be able to work with others in a close environment. Category AV Integration Contact Centers Corporate Office Distribution Centers Music Instructors Retail Services Retail Stores School Services (Music & Arts) Veterans.
Business Development Coordinator Jenkins Space Coast HondaBusiness Development CoordinatorCocoa, FloridaThe ideal Business Development Representative will have a strong command of the English language, a high level of self-confidence, a post-high school education (college coursework or technical school), strong computer skills, exceptional organizational skills and will have call center experience. Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly .
Business Development Coordinator Jenkins KIA of CocoaBusiness Development CoordinatorCocoa, FloridaThe ideal Business Development Representative will have a strong command of the English language, a high level of self-confidence, a post-high school education (college coursework or technical school), strong computer skills, exceptional organizational skills and will have call center experience. Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly .
HFHP Customer Care Associate - Customer Service Health First IncHFHP Customer Care Associate - Customer ServiceRockledge, FLThe Customer Care Associate applies knowledge learned in training and using sound communication skills, guides customers through telephone and in-person conversations to investigate and resolve inquiries regarding health benefits, claims, authorizations, prescriptions, providers, eligibility, enrollment, and any other plan-related questions. The Customer Care Associate will make each interaction effortless by creating forward-moving, solution-oriented conversations and providing complete and accurate solutions for an easy, enjoyable, and seamless customer experience.