NewExecutive Call Center MEDICONNECTExecutive Call CenterPittsburgh, PA$45,000–$75,000Full timeAs a Benefits Executive, you won’t be pushing products, you’ll be guiding people through some of the most important healthcare decisions of their lives. At MediConnect Insurance , we believe success is built on honesty, trust, education, and follow-through .
Call Center Sales Associate Guardian Storage Development ICall Center Sales AssociatePittsburgh, PA$18–$19 / hourAs a key contributor to Guardian Storage’s inbound sales team, the Call Center Associate plays a vital role in converting inquiries into reservations and rentals through exceptional customer service and consultative sales techniques. This role is responsible for guiding prospective tenants through the self-storage reservation and rental process, understanding their needs, and delivering customized solutions, all while maintaining a professional and courteous demeanor across phone, chat, and email platforms.
Network Ops Center Technician Reed Smith USNetwork Ops Center TechnicianPittsburgh, Pennsylvania$33.17–$27.50Full timeMonitor, maintain, and ensure the availability, performance, and stability of enterprise infrastructure in a 24×7×365 NOC environment by leveraging monitoring and alerting tools to proactively detect, triage, and respond to incidents in real time across networks, servers, storage, cloud, applications, and sites. This position provides real-time situational awareness, Tier 1 infrastructure support, and incident triage/escalation for issues affecting networks, servers, storage, cloud environments, applications, and office connectivity.
NewOutside Sales Representative - Temporary Fencing Sunbelt RentalsOutside Sales Representative - Temporary FencingPittsburgh, PA$40,000–$67,761 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Call Center Representative A-Line Staffing SolutionsCall Center RepresentativePittsburgh, PAFull timeRequired Availability: Mon-Fri only, hours vary, 8-hour shift between 8a-7p | some OT required 32 to 40 hours per week during training. Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
Customer Service Representative - # 26-15135 US Tech SolutionsCustomer Service Representative - # 26-15135Pittsburgh, PA$17–$19 / hourContractorFull timeThis individual is part of a highly concierge ‘white glove’ service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurances and ease of use in supporting our client’s copay assistance programs. The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing patient health care services enabling access to care for prescription medications.
Confirmation Call Center Manager Bath Concepts Independent DealersConfirmation Call Center ManagerPittsburgh, PAFull timeAs the Confirmation Call Center Manager, you will oversee daily call center operations, manage a team of representatives, and ensure appointments are scheduled and confirmed efficiently. Cousins Roofing, Siding & Decks is seeking an experienced Confirmation Call Center Manager to lead our call center operations in Pittsburgh, PA.
Customer Service Call Center Pittsburgh On Site Competitive Wages! CCS Medical Holdings, Inc.Customer Service Call Center Pittsburgh On Site Competitive Wages!Pittsburgh, PABy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. PropheSee-an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions- is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations.
Customer Service Call Center - Pittsburgh On Site - Competitive Wages! CCSCustomer Service Call Center - Pittsburgh On Site - Competitive Wages!Pittsburgh, PennsylvaniaFull timeBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. Company Overview: CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans.
Primary Contact Center Representative (Call Center) First National Bank Of PennsylvaniaPrimary Contact Center Representative (Call Center)Pittsburgh, PennsylvaniaPerforms various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries. Resolves customer issues and promotes products and services by identifying the customer’s needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.
New311 Call Center Representative City Of Pittsburgh311 Call Center RepresentativePittsburgh, PAThey will take pride in consistently providing compassionate customer service on hundreds of calls each week about quality-of-life issues related to public safety, housing, infrastructure, recreation, and cleanliness. Utilizes Microsoft Teams chat and Microsoft Outlook email for training, meetings, daily reporting to 311 Managers, and daily collaboration with other 311 Call Center Representatives.
Primary Contact Center Representative (Call Center) FNB CorpPrimary Contact Center Representative (Call Center)Pittsburgh, PAResolves customer issues and promotes products and services by identifying the customers needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics. Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.
Call Center Representative - Moon Township, PA (Hybrid) Clearview Federal Credit UnionCall Center Representative - Moon Township, PA (Hybrid)Moon Township, PennsylvaniaSupport Clearview’s Commitment to Diversity, Equity & Inclusion by welcoming and embracing the unique differences of others, treating others fairly and equitably, and creating an inclusive experience where others feel respected and valued; Understand and believe a diverse workplace is essential to the company’s vision and success. After initial training, this position is mostly remote; scheduled to work in the Robinson location approximately 1 day every quarter, based on operational needs.
Call Center Representative - Moon Township, PA (Hybrid)- Loans Clearview Federal Credit UnionCall Center Representative - Moon Township, PA (Hybrid)- LoansMoon Township, PennsylvaniaEmbrace and celebrate the unique differences of others, treat all people with fairness and respect, and contribute to an inclusive experience where everyone is encouraged to grow and pursue opportunities that lead to a better life. Adhere to all organizational policies related to information security, privacy, fraud prevention, and regulatory compliance, including completion of required training and protection of confidential information.
Temporary Call Center Agent- Medicare Sales Support University of Pittsburgh Medical CenterTemporary Call Center Agent- Medicare Sales SupportPittsburgh, PARemoteAs part of our team, you'll work from the comfort of your home while serving as a trusted first point of contact for individuals exploring UPMC For Life Medicare Advantage plans. Minimum 6 months of direct customer service experience; call center, specifically retail and food service industry experience, preferred.
NewTemporary Call Center Agent- Medicare Sales Support UPMCTemporary Call Center Agent- Medicare Sales SupportPittsburgh, PARemoteAs part of our team, you'll work from the comfort of your home while serving as a trusted first point of contact for individuals exploring UPMC For Life Medicare Advantage plans. Minimum 6 months of direct customer service experience; call center, specifically retail and food service industry experience, preferred.
Call Center Pharmacist - Closed Door Pharmacy Giant Eagle IncCall Center Pharmacist - Closed Door PharmacyPittsburgh, PAAssist with closed-door pharmacy support programs such as bulk immunization billing, patient support telephone lines, medication recall notification/counseling and other initiatives that can be completed remotely in processing center to remove non customer-facing work from the retail pharmacies. Provide telephonic clinical pharmacy services (MTM) to patients in order to optimize patient outcomes including but not limited to Comprehensive Medication Reviews (CMR), Targeted Interventions (TIP), Adherence Monitoring Interventions, and Manufacturer Programs.
NewCall Center Associate- Life Insurance Accenture PlcCall Center Associate- Life InsurancePittsburgh, PAUtilizes resources and tools to accurately respond to customer inquiries and follows all documented processes and workflows provided by the client to enhance customer service and reduce customer effort operating efficiency. Handles customer service inquiries via telephone and/or email and performs variety of complex clerical or administrative support functions which require knowledge and understanding of Group Insurance policies for Life Insurance products.
Call Center Specialist | Hiring Now | Onsite- Pittsburgh Blink Health Management LLCCall Center Specialist | Hiring Now | Onsite- PittsburghPittsburgh, PAOur two primary products BlinkRx and Quick Save remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage.
Call Center Representative - Roadside Assistance AAACall Center Representative - Roadside AssistancePittsburgh, PennsylvaniaField incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues. Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.
NewTemporary Call Center Agent- Medicare Sales Support UPMC Senior CommunitiesTemporary Call Center Agent- Medicare Sales SupportPittsburgh, PARemoteAs part of our team, you'll work from thecomfort of your home while serving as a trusted first point of contact for individuals exploring UPMC For Life Medicare Advantage plans. Minimum 6 months of direct customer service experience; call center, specifically retail and food service industry experience, preferred.
Call Center Air Star Trans & Limousine ServiceCall CenterWest Mifflin, PennsylvaniaAir Star Transportation is Growing Fast and we are currently seeking Customer Support Specialists to join our team in our Call Center Team Members ON-SITE at hour West Mifflin, Pa headquarters. The Customer Support Specialist acts as friendly liaison between our company and our current clients.
Call Center/Service Desk Manager- onsite in Pittsburgh, PA A.C. CoyCall Center/Service Desk Manager- onsite in Pittsburgh, PAPittsburgh, PennsylvaniaFull timeAct as a senior point of contact for escalations and critical issues, working directly with key customers to resolve concerns. Collaborate with cross-functional teams, including sales, marketing, IT, and new product development, to align service offerings with customer needs.
Biometrics (Fingerprint) Technician - On Call Amentum Services IncBiometrics (Fingerprint) Technician - On CallPittsburgh, PAManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Transfer Care Specialist (On Call)- Slater Funeral Service Landmark Funeral GroupTransfer Care Specialist (On Call)- Slater Funeral ServicePittsburgh, PAPart timeAs a Transfer Care Specialist, you'll play a vital behind-the-scenes role by ensuring individuals entrusted to our care are transported safely, respectfully, and with dignity. Respond promptly to locations including residences, hospitals, nursing facilities, hospice centers, medical examiner offices, and other healthcare facilities.
Patient Logistics Coordinator - AHN One Call Highmark IncPatient Logistics Coordinator - AHN One CallPittsburgh, PAThis involves leveraging triage notes and hospital protocols to assign patients to the most clinically appropriate unit, verifying insurance coverage and eligibility through multiple channels payer contacts, online resources, and electronic verification systems, to advise on the most appropriate facility, and proactively addressing any placement challenges to ensure efficient patient flow. Facilitates smooth and efficient patient transfers by collaborating and partnering with physicians, care managers, hospital operations, clinical teams, and referring hospitals, ensuring effective communication and coordination throughout the notification process.15%.
Banking/Mortgage Lending Conference Call Rep IBEX Holdings LtdBanking/Mortgage Lending Conference Call RepPittsburgh, PATo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without reasonable accommodation: Thorough knowledge and understanding of the Fair Credit Reporting Act and all applicable state and local laws and ensure they are followed to the letter of the law. Answer incoming calls from the phone queue and refer telephone calls or other inquires to ensure accurate and timely communications are facilitated.
NewBanking/Mortgage Lending Conference Call Rep ibexBanking/Mortgage Lending Conference Call RepPittsburgh, PennsylvaniaAnswer incoming calls from the phone queue and refer telephone calls or other inquires to ensure accurate and timely communications are facilitated . As a Banking/Mortgage Loan Conference Call Representative, you will support a leading provider of credit information for mortgage lending to support credit facilitation operations.
Manager, Hyperscale Data Center PMO Eaton Corporation PlcManager, Hyperscale Data Center PMOPARemote$187,500–$275,000 / yearPrimary functions include: Set Strategic direction for Hyperscale Data Center Project Management Organization together with Field Sales, the Centralized PC Organization, Field Project Engineering, Manufacturing Product Lines / Divisions and Engineering Services and other departments within these organizations. What you'll do: The primary function of the Manager, Hyperscale Data Center Project Management Organization is to set strategic direction and manage day to day functions of the Hyperscale Data Center Project Management Organization.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitecturePA$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterPAAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation ManagerPittsburgh, PA$144,000–$241,000 / year4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms. Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerPittsburgh, PA$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Voice Network and Contact Center Manager Essential Utilities IncVoice Network and Contact Center ManagerPittsburgh, PAThe Manager, Telecom will lead a team of engineers and analysts, manage vendor relationships, and ensure reliable, secure, and cost‑effective telecom services that support business operations and customer needs. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. We are seeking a Manager, Telecom to lead and advance our enterprise telecommunications environment.
NewSecurity Operations Center Operator St. Moritz Security Services IncSecurity Operations Center OperatorPittsburgh, PAEmployees hired into this role will hold the position title of Virtual Coordinator (Onsite) or Retail Coordinator, depending on business needs. This is an onsite position where you'll monitor security alarms, assist customers, and communicate with emergency responders when needed.
Contact Center Specialist US Tech Solutions, Inc.Contact Center SpecialistPittsburgh, PA$23–$24 / hourPerforms and documents results of all quality assurance evaluations on all operational products and services, including (but not limited to) benefit verification cases, patient assistance cases, software support calls/emails, inbound calls from patients or health care providers, data entry, etc. The Operations Quality Assurance Associate I will be a subject matter expert for their respective assigned business unit(s) and will utilize analytical skills to analyze data, processes, and workflows to provide insightful, actionable coaching for the Operations Agents.
Operations Center Specialist Essential Utilities IncOperations Center SpecialistPAWhat You'll Do: Respond to a variety of inbound calls (emergency leaks, odor, incident calls, Call Center, field workers, plumbers, after hours warranty customers); gathers necessary information quickly and accurately to determine the extent of the situation. To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to: Family members cannot result in a supervisor/subordinate reporting relationship.
Test Center Administrator (FT) Prometric IncTest Center Administrator (FT)PAWith over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies.
Test Center Manager Prometric IncTest Center ManagerPittsburgh, PAAbout Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
Senior Software Engineer - Genesys cloud, IVR, Contact Center The PNC Financial Services Group IncSenior Software Engineer - Genesys cloud, IVR, Contact CenterPittsburgh, PA$55,000–$172,250 / yearApplication Development, Business Management, Contact Center Systems, Customer Solutions, Design, Genesys Framework, Group Problem Solving, Interactive Voice Response (IVR), OAuth, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Software Engineering Manager - Contact Center The PNC Financial Services Group IncSoftware Engineering Manager - Contact CenterPittsburgh, PA$65,000–$194,350 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. This role requires a leader who combines strong people management skills with hands on technical depth, remaining actively involved in solution design, delivery execution, and day to day engineering operations.
Client Service Center Specialist CB Financial Services, Inc.Client Service Center SpecialistPASummary/Objective: The Client Service Center Specialist serves as the first point of contact for Bank clients, providing exceptional service and support through various communication channels including phone, email, and chat. Support timely claim handling by ensuring that all claims are promptly entered into the Bank's dispute resolution system and coordinating with Deposit Operations, Fraud, Compliance, or other designated departments for review, escalation, client communication, and final resolution where appropriate.
Response Center Analyst 1 - Technical Product Support Black Box CorpResponse Center Analyst 1 - Technical Product SupportPAProduct support experience in one or more of the following areas: • Copper Cabling • Fiber Cabling • KVM Switches • Video Multimedia • Datacom/Networking • Cabinet Rack Enclosures. Interact with team members, management, internal departments, and business partners to maintain workflows, escalate, and resolve customer service requests.
Data Center Program Manager Eaton Corporation PlcData Center Program ManagerMoon Township, PARemote$130,000–$176,000 / yearThis role is pivotal in advancing project management practices across the organization, enabling data-driven decisions, improving financial outcomes, and enhancing customer satisfaction on projects through continuous improvements of Project Management processes by field based Project Managers. Active involvement in leading technical organizations such as NFPA and IEEE, along with collaboration across utilities and diverse industries, ensures our employees stay at the forefront of cutting-edge technologies and engineering practices.
Data Center Technician - Future Opportunities TensorWave IncData Center Technician - Future OpportunitiesNew Kensington, PAOur Data Center Operations team plays a critical role in achieving our mission of resilient AI infrastructure at scale by setting up new equipment used by our amazing customer base to deploy the most advanced workloads on the planet. We're all about offering real opportunities for growth, letting you dive into complex problems and make a meaningful impact through creative solutions.
Vice President Engineering- Data Centers Eaton Corporation PlcVice President Engineering- Data CentersPittsburgh, PA$242,000–$355,000 / yearEstablish and lead a formal customer requirements intake and translation process (VOC, co-design outputs, reference design learnings) that convert customer-specific needs into clear product requirements, system requirements, and validation criteria. Establish an end-to-end system validation approach for integrated data center solutions (hardware, software/monitoring, and services), including test strategies, partner/customer validation, and documentation needed for deployment at scale.
Contact Center Specialist (Sports Medicine University of Pittsburgh Medical CenterContact Center Specialist (Sports MedicinePittsburgh, PAAssist patients that call with access issues for their MyUPMC account, telemedicine visit or any other on-line access concerns Contact patients to discuss their post-discharge appointment requirements; follow up and coordinate all appointments for the patient. Review and take action on accounts on aged trial balance reports or in assigned work queue meeting specified dollar and age criteria to ensure lowest number of days possible on accounts receivable.
Contact Center Transformation - Senior Associate PricewaterhouseCoopers LLPContact Center Transformation - Senior AssociatePittsburgh, PA$77,000–$202,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
Contact Center Transformation - Senior Manager PricewaterhouseCoopers LLPContact Center Transformation - Senior ManagerPittsburgh, PA$124,000–$280,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Senior Manager, you will apply your skills to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a strategic level to drive project success.
Multi-Tenant Data Center (MTDC) Facilities Account Manager - Central, Northeast & Southeast Region Eaton Corporation PlcMulti-Tenant Data Center (MTDC) Facilities Account Manager - Central, Northeast & Southeast RegionMoon Township, PA$143,250–$210,100 / yearYou will be responsible for developing a keen understanding of the assigned account(s) business needs and drivers, decision making process and buying behavior and for leading the development and delivery of specifically tailored value propositions, accurate, recommended solution proposals and complete, customer life-cycle services. Eaton's North American Sales Division is currently seeking a Multi-Tenant Data Center (MTDC) Regional Facilities Account Manager - Central, Northeast & Southeast Region to join our team.