Williamsburg, VA30+ days ago
Supervisory Responsibilities: This position provides direct supervision for the Call Center team, including: Day‑to‑day oversight of call center agents, responsibility for work assignments, scheduling, and daily workflow management, and authority over hiring, training, performance evaluations, and corrective action as needed. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research.