NewBilingual Call Center Representative / Member Liaison Healthcare Financial, Inc.Bilingual Call Center Representative / Member LiaisonQuincy, MA$42,000–$45,000 / yearFull timeYou will serve as a bridge between our members and government agencies, providing exceptional service, timely follow-ups, and proactive problem-solving to ensure our clients receive the benefits they need. In this essential role, you’ll manage a caseload of pending Social Security applications, ensuring that all required documentation and information are collected to move each case toward a successful approval.
NewBilingual Benefits Call Center Representative Conduent Human Resource Services, LLCBilingual Benefits Call Center RepresentativeRIRemote$18Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
NewContact Center Representative North Easton Savings BankContact Center RepresentativeWhitman, MA$23–$24 / hourAn individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today .
Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr Fallon HealthCall Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hrWorcester, MassachusettsRemoteMember Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area’s such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.
Call Center Representative TIMEPROOFUSACall Center RepresentativeFoxboro, MAYou'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives — no hard selling, just genuine conversations and strong connections! With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.
Call Center Service Reps - Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr Fallon Community Health Plan IncCall Center Service Reps - Hybrid/Remote! Training! Benefits! Career Path! $20.50/hrWorcester, MARemoteMember Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area's such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.
Call Center Representative - Brockton Rockland TrustCall Center Representative - BrocktonBrockton, MAFull timeAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Part Time Call Center Representative Trainee Rockland Trust CompanyPart Time Call Center Representative TraineeBrockton, MAAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Call Center Representative - Brockton Rockland Trust CompanyCall Center Representative - BrocktonBrockton, MA$19–$21 / hourAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Call Center Associate Renewal by Andersen | Esler CompaniesCall Center AssociateWorcester, Massachusetts$50,000–$70,000 / yearFull timeResponsibilities: Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. As an Inside Sales Representative for Esler Companies – Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services ( no cold calling !).
Automotive Call Center Representative - Porsche Natick Asbury Automotive Group IncAutomotive Call Center Representative - Porsche NatickNatick, MA$45,000–$50,000 / yearThe final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect. Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States.
NewRemote Call Center Representative Qureos IncRemote Call Center RepresentativeQuincyRemote$30–$35 / hourThe successful candidate should possess the following skills and experience: * Proven experience in a customer service or call centre role, preferably within the telecommunications industry. This full-time role is crucial for maintaining our reputation for quality and ensuring a positive customer experience by efficiently addressing enquiries and resolving issues.
Call Center Rep Pawtucket Credit UnionCall Center RepPawtucket, RIOur Call Center Reps provide quality service to members by providing information, resolving problems, and selling Credit Union products, maintain existing member relationships - provide superior level of financial services, represent the image, products, and services of Coastal1 to membership, maintain an awareness of laws and regulations affecting the department and/or areas of responsibility. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, MA.
Call Center Associate Esler Companies LLCCall Center AssociateWorcester, MA$50,000–$70,000 / yearDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. As an Inside Sales Representative for Esler Companies - Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services (no cold calling!).
NewCall Center Telephone Banker Macpower Digital Assets Edge Private LimitedCall Center Telephone BankerLincoln, RIJob Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
Marketing Call Center & Lead Conversion Manager United Home Experts, IncMarketing Call Center & Lead Conversion ManagerAshland, MA$90,000–$110,000 / yearFamily owned and operated since 1998, United Home Experts serves families of New England by providing high quality, low maintenance, beautiful solutions to their exterior home improvement needs. This role requires working closely with our digital and traditional lead acquisition managers to align efforts and strategy to maximize conversion of the lead generation efforts.
Call Center Representative Family Health Center of Worcester IncCall Center RepresentativeWorcester, MAThe Call Center Representative is a key resource for communication to Call Center Supervisor on any problems, findings, scheduling issues including same day access and scheduling mistakes, to sustain a steady workflow for staff and patients. The Call Center Representative will provide the best call resolution and accuracy ensuring efficient patient flow and positive outcome, consistent high quality service, problem-solving and deescalating issues or concerns.
Call Center Representative I - Full Time Cardi's Furniture & MattressesCall Center Representative I - Full TimeSwansea, MA$19–$20 / hourRegularly use hands and fingers to handle, control or feel object tools or controls; regularly repeat the same movements when entering data; regularly speak clearly so listeners can understand; regularly understand the speech of another person; frequently focus on one source of sound and ignore others. Resolve product or service concerns by clarifying the customer's complaint, determining the cause of the concern; selecting and explaining the best solution to solve the concern; expediting correction or adjustment; following up to ensure resolution.
Call Center Agent Harbor Health Services IncCall Center AgentMAHarbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Manages the pre-registration process, ensuring that all data fields are appropriately and accurately completed, timely and accurate data enters patient demographics and insurance information.
NewPharmacy Technician, Retail Call Center (Remote) Qureos IncPharmacy Technician, Retail Call Center (Remote)WoonsocketRemote$17–$31.30 / hourFor regulatory purposes, must be a resident and Licensed Pharmacy Technician in one of the following states: Alaska, Arizona, Florida, Idaho, Illinois, Massachusetts, New Hampshire, New Mexico, North Carolina, Ohio, Rhode Island, Tennessee, Texas or Vermont. Stays updated on industry regulations, medication trends, and new pharmaceutical products, continuously improving knowledge and expertise to provide accurate and up-to-date information to customers.
NewCall Center Supervisor Renewal by Andersen | Esler CompaniesCall Center SupervisorFramingham, Massachusetts$80,000–$100,000 / yearFull timeDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
Customer Service Associate / Call Center - (Summer Employment / seasonal) Friday- Monday External Ocean State Job LotCustomer Service Associate / Call Center - (Summer Employment / seasonal) Friday- MondayNorth Kingstown, Rhode IslandThis role has electronic contact with departments across OSJL and works with a team, under the direction of the Customer Relations Manager, to provide exceptional customer service to all retail store associates and customers. The Customer Service Associate role at Ocean State Job Lot (“OSJL” and “Company”) is responsible for handling retail store associate and customer service issues from inception to resolution.
Tech,RX Call Center CVS Health CorpTech,RX Call CenterRI$17–$31.30 / hourFor regulatory purposes, must be a resident and Licensed Pharmacy Technician in one of the following states: Alaska, Arizona, Florida, Idaho, Illinois, Massachusetts, New Hampshire, New Mexico, North Carolina, Ohio, Rhode Island, Tennessee, Texas or Vermont. Stays updated on industry regulations, medication trends, and new pharmaceutical products, continuously improving knowledge and expertise to provide accurate and up-to-date information to customers.
NewCall Center Supervisor Esler Companies LLCCall Center SupervisorFramingham, MA$80,000–$100,000 / yearDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
NewCall Center Associate Brightstar LotteryCall Center AssociateRI Statewide, RI$43,680–$51,792 / yearAs a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.
Call Center Specialist SSTARCall Center SpecialistFall River, MA$17–$17.50 / hourEngaging in active listening with callers, confirming or clarifying information and ability to diffuse inappropriate behavior from client as needed. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Laboratory Call Center Specialist Southcoast Health System IncLaboratory Call Center SpecialistMA$18.36–$29.27 / hourDuties include responding to and solving problems related to laboratory specimen procurement, test ordering, result delivery and billing, Incumbents are expected to provide support for all areas of the Laboratory, including all hospital sites pathology, SPG offices and all Outreach Patient Service Centers as well as the mobile outreach team. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
NewAutomotive Call Center Representative - Service BDC - Porsche Natick Asbury Automotive Group IncAutomotive Call Center Representative - Service BDC - Porsche NatickNatick, MA$45,000–$50,000 / yearAs a Service BDC Representative, youll be the first point of contact for our service clients, helping them schedule appointments, answer questions, and ensure every guest receives a guest-centric experience. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.
Medical Call Center Rep HealthFirst Family Care Center IncMedical Call Center RepFall River, MA$20.50–$23.50 / hourMedical Call Center Rep Summary: The Medical Call Center Rep position is responsible for answering incoming calls utilizing Health Center policies to solve patient issues and directing calls as needed; verifies patient demographic information; schedules, cancels and reschedules patient appointments; and provides general information about HealthFirst via the telephone, including hours of operation and services provided. Benefits: 3.2 weeks of paid time off (PTO), 3 personal days, and 11.5 paid holidays; employer contributed health, dental, vision, life insurance, long term disability and retirement contributions; voluntary flexible spending accounts and disability/critical illness coverage; and employee discounts, referral program, reimbursable licensing fees, tuition reimbursement, and continuing education credits.
Call Center Associate (Full-Time) Greater New Bedford Community Health Center, IncCall Center Associate (Full-Time)New Bedford, MAAfter identifying the reason for the call and the caller/patients identity, our CCAs will help patients who need appointments scheduled, rescheduled or cancelled; need information about the Health Center or a provider; answer general questions that can be found in the patients record. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions: Greets all callers to the Health Center promptly and in a welcoming manner.
Call Center Agent Waltham Pest ServicesCall Center AgentPembroke, Massachusetts$23–$25 / hourFull timeYou thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table. Providing administrative support to local branches, including assisting with account updates and adjustments.
Customer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.
Call Center Representative/Dispatcher Landry MechanicalCall Center Representative/DispatcherMassachusettsWhen you join our team, you’re not just answering phones, you’re building trust, creating exceptional customer experiences, and ensuring our technicians are set up for success. Our Call Center Representatives and Dispatchers are the first voice our customers hear and the heartbeat of our daily operations.
Call Center Contact Associate Brown Health Medical GroupCall Center Contact AssociateRhode IslandBrown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Per Diem Call Center Representative RIH Rhode Island HospitalPer Diem Call Center RepresentativeRhode IslandUnder the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system. Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients.
ERTS Call Center Specialist Clean Harbors IncERTS Call Center SpecialistMA$20–$23 / hourThis role is the first point of contact in the response process and requires accuracy, urgency, and professionalism in collecting critical information, initiating documentation, and communicating with internal teams. Clean Harbors (Emergency Response and Training Solutions) is seeking an ERTS Call Intake Specialist- (Duty Operator) to join our safety conscious team in Norwell, MA.
Call Center Contact Associate Brown University HealthCall Center Contact AssociateProvidence, RI$18–$25.82 / hourBrown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Per Diem Call Center Representative Brown University HealthPer Diem Call Center RepresentativeProvidence, RI$19.46–$19.89 / hourSUMMARY: Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system. RESPONSIBILITIES: Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients.
Emergency Call Handling Project Manager - Command Center Solutions and Services Motorola Solutions IncEmergency Call Handling Project Manager - Command Center Solutions and ServicesMARemote$110,000–$130,000 / yearThe projects contained in the Command Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in the Command Center. Master Project Plan: Develop and implement a comprehensive Master Project Plan using automated project management tools, defining the project charter, scope, and integrated change control processes.
NewOn Call Banquet Server - Renaissance Framingham Hotel & Conference Center HotelOn Call Banquet Server - Renaissance Framingham Hotel & Conference CenterFramingham, MassachusettsRenaissance Framingham Hotel & Conference Center, a Colwen Hotels property, is a fully reimagined, castle-inspired destination featuring newly renovated guestrooms, elevated event spaces, and three vibrant dining outlets. Ensure that food is prepared correctly and to the guest’s satisfaction; return incorrect or improperly cooked items to the kitchen.
CASHIER/FOOD SERVICE WORKER (ON CALL) Compass Group North AmericaCASHIER/FOOD SERVICE WORKER (ON CALL)Framingham, MA$17–$23 / hourFull-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.
Nurse Practitioner - Night Call - Per Diem Lahey Hospital and Medical CenterNurse Practitioner - Night Call - Per DiemMilton, MA$62.31–$84.74 / hourDepartment Specific Job Responsibilities: The Geriatric Nurse Practitioner provides care in one or a combination of the following settings: subacute rehabilitation, long-term care, assisted livings, rest homes and home care environment. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
Players Club Representative - On-Call Bally's CorpPlayers Club Representative - On-CallRIResponsibilities: PC Reps have involvement with the accumulative Players Club database which includes entering data into the ACSC computer program to create new Players Club accounts. Updating and/or making necessary corrections to existing Players Club accounts; and answering guest inquiries related to their Players Club account- ex.
CATERING ATTENDANT (ON CALL) Compass Group North AmericaCATERING ATTENDANT (ON CALL)MA$17–$17.50 / hourBoth full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. Sets up and serves at functions; cleans event area during and after events; breaks down the setup and leaves the area neat and clean; returns leftover food and equipment to the catering facility in a timely manner.
OBGYN at Established Practice in Rhode Island - Academic and Low call Care New England Health SystemOBGYN at Established Practice in Rhode Island - Academic and Low callProvidence, Rhode IslandFull timeAbout Us: Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Job Summary: Due to community need and retirement, please consider joining a premier OB/GYN practice at Women & Infants Hospital, one of the nation’s leading specialty hospitals for women and newborns and part of the Care New England Health System in Rhode Island.
Whole Blood Contact Center Manager Rhode Island Blood CenterWhole Blood Contact Center ManagerProvidence, Rhode IslandFull timePrimary Duties & Responsiblites : Establish call center production goals in alignment with the marketing strategy for recruitment and monitor reporting systems that identify departmental progress towards daily/weekly/monthly goals and direct corrective actions. Overview: Founded in 1979, Rhode Island Blood Center (RIBC) has served Rhode Island and the New England area for more than 45 years, delivering more than 90,000 lifesaving blood products annually to 50+ hospitals, EMS and healthcare partners.
Welcome Center Representative - Seasonal YMCA of Greater BostonWelcome Center Representative - SeasonalDorchester, MA$15–$17 / hourUnder the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures. Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureMA$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Contact Center Specialist Trainee Middlesex Savings BankContact Center Specialist TraineeWestborough, MA$36,010–$46,219 / yearActual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. The training period will include a focus on both technical skills, such as proper phone call basics, processing of transactions and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs.
Member Service Advisor - Contact Center (PT - 25 Hours) Navigant Credit UnionMember Service Advisor - Contact Center (PT - 25 Hours)Smithfield, RIMember Services: Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.