NewBilingual Benefits Call Center Representative Conduent Human Resource Services, LLCBilingual Benefits Call Center RepresentativeRIRemote$18Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
NewContact Center Representative North Easton Savings BankContact Center RepresentativeWhitman, MA$23–$24 / hourAn individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today .
Call Center Agent Waltham Pest ServicesCall Center AgentPembroke, Massachusetts$23–$25 / hourFull timeYou thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table. Providing administrative support to local branches, including assisting with account updates and adjustments.
NewCall Center Telephone Banker Macpower Digital Assets Edge Private LimitedCall Center Telephone BankerLincoln, RIJob Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
Call Center Representative TIMEPROOFUSACall Center RepresentativeFoxboro, MAYou'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives — no hard selling, just genuine conversations and strong connections! With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.
Call Center Representative I - Full Time Cardi's Furniture & MattressesCall Center Representative I - Full TimeSwansea, MA$19–$20 / hourRegularly use hands and fingers to handle, control or feel object tools or controls; regularly repeat the same movements when entering data; regularly speak clearly so listeners can understand; regularly understand the speech of another person; frequently focus on one source of sound and ignore others. Resolve product or service concerns by clarifying the customer's complaint, determining the cause of the concern; selecting and explaining the best solution to solve the concern; expediting correction or adjustment; following up to ensure resolution.
Call Center Representative - Brockton Rockland TrustCall Center Representative - BrocktonBrockton, MAFull timeAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Tech,RX Call Center CVS Health CorpTech,RX Call CenterRI$17–$31.30 / hourFor regulatory purposes, must be a resident and Licensed Pharmacy Technician in one of the following states: Alaska, Arizona, Florida, Idaho, Illinois, Massachusetts, New Hampshire, New Mexico, North Carolina, Ohio, Rhode Island, Tennessee, Texas or Vermont. Stays updated on industry regulations, medication trends, and new pharmaceutical products, continuously improving knowledge and expertise to provide accurate and up-to-date information to customers.
NewPharmacy Technician, Retail Call Center (Remote) Qureos IncPharmacy Technician, Retail Call Center (Remote)WoonsocketRemote$17–$31.30 / hourFor regulatory purposes, must be a resident and Licensed Pharmacy Technician in one of the following states: Alaska, Arizona, Florida, Idaho, Illinois, Massachusetts, New Hampshire, New Mexico, North Carolina, Ohio, Rhode Island, Tennessee, Texas or Vermont. Stays updated on industry regulations, medication trends, and new pharmaceutical products, continuously improving knowledge and expertise to provide accurate and up-to-date information to customers.
Call Center Representative - Brockton Rockland Trust CompanyCall Center Representative - BrocktonBrockton, MA$19–$21 / hourAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Part Time Call Center Representative Trainee Rockland Trust CompanyPart Time Call Center Representative TraineeFranklin, MAAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Call Center Specialist SSTARCall Center SpecialistFall River, MA$17–$17.50 / hourEngaging in active listening with callers, confirming or clarifying information and ability to diffuse inappropriate behavior from client as needed. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
NewCall Center Associate Brightstar LotteryCall Center AssociateRI Statewide, RI$43,680–$51,792 / yearAs a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.
Laboratory Call Center Specialist Southcoast Health System IncLaboratory Call Center SpecialistMA$18.36–$29.27 / hourDuties include responding to and solving problems related to laboratory specimen procurement, test ordering, result delivery and billing, Incumbents are expected to provide support for all areas of the Laboratory, including all hospital sites pathology, SPG offices and all Outreach Patient Service Centers as well as the mobile outreach team. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Customer Service Associate / Call Center - (Summer Employment / seasonal) Friday- Monday External Ocean State Job LotCustomer Service Associate / Call Center - (Summer Employment / seasonal) Friday- MondayNorth Kingstown, Rhode IslandThis role has electronic contact with departments across OSJL and works with a team, under the direction of the Customer Relations Manager, to provide exceptional customer service to all retail store associates and customers. The Customer Service Associate role at Ocean State Job Lot (“OSJL” and “Company”) is responsible for handling retail store associate and customer service issues from inception to resolution.
Call Center Rep Pawtucket Credit UnionCall Center RepPawtucket, RIOur Call Center Reps provide quality service to members by providing information, resolving problems, and selling Credit Union products, maintain existing member relationships - provide superior level of financial services, represent the image, products, and services of Coastal1 to membership, maintain an awareness of laws and regulations affecting the department and/or areas of responsibility. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, MA.
Medical Call Center Rep HealthFirst Family Care Center IncMedical Call Center RepFall River, MA$20.50–$23.50 / hourMedical Call Center Rep Summary: The Medical Call Center Rep position is responsible for answering incoming calls utilizing Health Center policies to solve patient issues and directing calls as needed; verifies patient demographic information; schedules, cancels and reschedules patient appointments; and provides general information about HealthFirst via the telephone, including hours of operation and services provided. Benefits: 3.2 weeks of paid time off (PTO), 3 personal days, and 11.5 paid holidays; employer contributed health, dental, vision, life insurance, long term disability and retirement contributions; voluntary flexible spending accounts and disability/critical illness coverage; and employee discounts, referral program, reimbursable licensing fees, tuition reimbursement, and continuing education credits.
Call Center Associate (Full-Time) Greater New Bedford Community Health Center, IncCall Center Associate (Full-Time)New Bedford, MAAfter identifying the reason for the call and the caller/patients identity, our CCAs will help patients who need appointments scheduled, rescheduled or cancelled; need information about the Health Center or a provider; answer general questions that can be found in the patients record. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions: Greets all callers to the Health Center promptly and in a welcoming manner.
Call Center Contact Associate Brown Health Medical GroupCall Center Contact AssociateRhode IslandBrown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Per Diem Call Center Representative RIH Rhode Island HospitalPer Diem Call Center RepresentativeRhode IslandUnder the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system. Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients.
Call Center Representative/Dispatcher Landry MechanicalCall Center Representative/DispatcherMassachusettsWhen you join our team, you’re not just answering phones, you’re building trust, creating exceptional customer experiences, and ensuring our technicians are set up for success. Our Call Center Representatives and Dispatchers are the first voice our customers hear and the heartbeat of our daily operations.
ERTS Call Center Specialist Clean Harbors IncERTS Call Center SpecialistMA$20–$23 / hourThis role is the first point of contact in the response process and requires accuracy, urgency, and professionalism in collecting critical information, initiating documentation, and communicating with internal teams. Clean Harbors (Emergency Response and Training Solutions) is seeking an ERTS Call Intake Specialist- (Duty Operator) to join our safety conscious team in Norwell, MA.
Customer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.
Call Center Contact Associate Brown University HealthCall Center Contact AssociateProvidence, RI$18–$25.82 / hourBrown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Per Diem Call Center Representative Brown University HealthPer Diem Call Center RepresentativeProvidence, RI$19.46–$19.89 / hourSUMMARY: Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system. RESPONSIBILITIES: Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients.
Emergency Call Handling Project Manager - Command Center Solutions and Services Motorola Solutions IncEmergency Call Handling Project Manager - Command Center Solutions and ServicesMARemote$110,000–$130,000 / yearThe projects contained in the Command Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in the Command Center. Master Project Plan: Develop and implement a comprehensive Master Project Plan using automated project management tools, defining the project charter, scope, and integrated change control processes.
Players Club Representative - On-Call Bally's CorpPlayers Club Representative - On-CallRIResponsibilities: PC Reps have involvement with the accumulative Players Club database which includes entering data into the ACSC computer program to create new Players Club accounts. Updating and/or making necessary corrections to existing Players Club accounts; and answering guest inquiries related to their Players Club account- ex.
Whole Blood Contact Center Manager Rhode Island Blood CenterWhole Blood Contact Center ManagerProvidence, Rhode IslandFull timePrimary Duties & Responsiblites : Establish call center production goals in alignment with the marketing strategy for recruitment and monitor reporting systems that identify departmental progress towards daily/weekly/monthly goals and direct corrective actions. Overview: Founded in 1979, Rhode Island Blood Center (RIBC) has served Rhode Island and the New England area for more than 45 years, delivering more than 90,000 lifesaving blood products annually to 50+ hospitals, EMS and healthcare partners.
Member Service Advisor - Contact Center (PT - 25 Hours) Navigant Credit UnionMember Service Advisor - Contact Center (PT - 25 Hours)Smithfield, RIMember Services: Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureMA$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
On Call Substitute Teacher EAST BAY COMMUNITY ACTION PROGRAMOn Call Substitute TeacherEast Providence, RI$16–$23.95 / hourThis is an excellent entry-level opportunity for individuals interested in early childhood education, Head Start, or community-based work, with potential pathways into more regular roles. This role is essential to maintaining safe staff-to-child ratios, classroom continuity, and a calm, nurturing learning environment when regular teaching staff are out.
Contact Center Specialist Trainee Middlesex Savings BankContact Center Specialist TraineeMedway, MA$36,010–$46,219 / yearThe training period will include a focus on both technical skills, such as proper phone call basics, processing of transactions and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs. During the training period, trainees will promote strong customer relationships as follows: conduct a wide array of customer transactions, assist customers with questions and problem resolution, and recommend products and services as appropriate.
NewSenior Data Center Commissioning Engineer I OracleSenior Data Center Commissioning Engineer IProvidence, RI$102,300–$209,500 / yearThe Data Center Commissioning Manager is responsible for planning, leading, and governing the commissioning (Cx) lifecycle for OCI data center projects—from design intent through integrated systems testing, turnover, andoperational acceptance. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Summer Customer Information Center Representative - Brockton Rockland TrustSummer Customer Information Center Representative - BrocktonBrockton, MAFull timeAs a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Summer Customer Information Center Representative - Franklin Rockland TrustSummer Customer Information Center Representative - FranklinFranklin, MAFull timeAs a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
NewBody Shop Parts Advisor - Herb Chambers Collision Center of Holliston Asbury Automotive Group IncBody Shop Parts Advisor - Herb Chambers Collision Center of HollistonMA$18–$25 / hourThe final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally.
Test Center Administrator (Seasonal PT) Prometric IncTest Center Administrator (Seasonal PT)Cumberland, RIPrometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment. Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam.
Financial Services Contact Center Team Lead SS&C Technologies Holdings IncFinancial Services Contact Center Team LeadBraintree, MA$24–$37.63 / hourThe Financial Services Contact Center Team Lead provides high-quality support for mutual fund transaction processing while delivering a strong customer experience. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
NewOffice & Facilities Coordinator - Data Center Facilities Operations - Michigan OracleOffice & Facilities Coordinator - Data Center Facilities Operations - MichiganProvidence, RI$102,300–$209,500 / yearThis role helps keep site operations organized, responsive, and audit-ready by coordinating administrative workflows, supporting maintenance and facilities processes, managing records, and helping site teams stay aligned on scheduling, communications, and operational support needs. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Seasonal (Fall/Spring) Mail Service Associates in University Mail Center Providence, RI IST Management Services IncSeasonal (Fall/Spring) Mail Service Associates in University Mail Center Providence, RIProvidence, RI$17–$18.50 / hourThis is a great opportunity for individuals who are looking to expand their computer/software knowledge, hone their customer service skills, and have the potential to advance within an organization, should other positions come available. Essential Duties and Responsibilities: Mailroom services- scanning/sorting/delivery of mail and packages on campus to appropriate client personnel - primarily, University Students.
Seasonal (Fall/Spring) Mail Service Associates in University Mail Center - Providence, RI IST Management ServicesSeasonal (Fall/Spring) Mail Service Associates in University Mail Center - Providence, RIProvidence, Rhode Island$17–$18.50 / hourPart timeThis is a great opportunity for individuals who are looking to expand their computer/software knowledge, hone their customer service skills, and have the potential to advance within an organization, should other positions come available. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.
CSX - Senior Associate, Contact Center Transformation PricewaterhouseCoopers LLPCSX - Senior Associate, Contact Center TransformationMA$77,000–$202,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will analyse customer touchpoints, design customer journey maps, and offer guidance and support to help clients create seamless and personalised experiences that drive customer satisfaction, loyalty, and advocacy.
Data Center COE Project Management Leader ABBData Center COE Project Management LeaderRhode IslandManage a team and oversee portfolio‑level project management through reviews, proper project closure, KPI achievement (revenue, utilization, margin, satisfaction), and alignment with sales on planning, bids, estimating, and resource forecasting. Shape and execute project‑delivery strategy aligned with global business goals, driving efficient processes, strong contract/claim management, accurate documentation, and continuous improvement based on lessons learned.
Data Center CoE - Sr. Field Service Technician ABBData Center CoE - Sr. Field Service TechnicianRhode IslandPreference will be given — Preference will be given to candidates with experience in Emerson RX3i/Proficy, ABB AC500/Automation Builder, CP600 HMI/Panelbuilder, Zenon/Cimplicity, Woodward Easygen/LSS, networking tools (Wireshark, IED Scout), and relay testing/configuration (Siemens, ABB REX640/SSC600/REF615/REG615, SEL, Multilin), plus RTAC configuration. · Progressive electrical engineering experience — HS diploma/GED with 10+ years hands‑on experience; OR associate/trade certification with 8+ years; OR bachelor’s with 5+ years; OR HS diploma/GED with 5+ years equivalent work or military experience servicing critical power equipment.
Data Center CoE Sr. Field Service Technician ABBData Center CoE Sr. Field Service TechnicianRhode IslandPreference will be given — Preference will be given to candidates with experience in Emerson RX3i/Proficy, ABB AC500/Automation Builder, CP600 HMI/Panelbuilder, Zenon/Cimplicity, Woodward Easygen/LSS, networking tools (Wireshark, IED Scout), and relay testing/configuration (Siemens, ABB REX640/SSC600/REF615/REG615, SEL, Multilin), plus RTAC configuration. · Progressive electrical engineering experience — HS diploma/GED with 10+ years hands‑on experience; OR associate/trade certification with 8+ years; OR bachelor’s with 5+ years; OR HS diploma/GED with 5+ years equivalent work or military experience servicing critical power equipment.
Service Supervisor - Center Place HinesService Supervisor - Center PlaceProvidence, Rhode Island$30–$43 / hourResponsibilities: We’re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward.
NewSr Cred & Colls Speclst Rhode Island EnergySr Cred & Colls SpeclstProvidence, Rhode IslandOverview: The Credit and Collections Specialist provides analytical support and coordination of credit and collection activities for both RI Energy's electric and gas segments, including active and inactive residential and non-residential customers. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions.
NewSr Cred & Colls Speclst PPL CorpSr Cred & Colls SpeclstProvidence, RIThe Credit and Collections Specialist provides analytical support and coordination of credit and collection activities for both RI Energy's electric and gas segments, including active and inactive residential and non-residential customers. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions.
Mgr-Customer Operations Rhode Island EnergyMgr-Customer OperationsCumberland, Rhode IslandThis role requires strong leadership skills to motivate and manage staff to meet performance goals and work cross functionally with multiple departments across the Rhode Island Energy that results in a positive customer experience. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions.
Mgr-Customer Operations PPL CorpMgr-Customer OperationsCumberland, RIThis role requires strong leadership skills to motivate and manage staff to meet performance goals and work cross functionally with multiple departments across the Rhode Island Energy that results in a positive customer experience. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions.