OptumNewRadiology Scheduler Call Center OptumRadiology Scheduler Call CenterMt Kisco, NY$16.15–$28.80 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports.
JobotNewHospice Call Center TRIAGE RN with $15,000 New Hire Bonus + PENSION JobotHospice Call Center TRIAGE RN with $15,000 New Hire Bonus + PENSIONThe Bronx, NY$108,000–$117,800 / yearHospice Triage RN provides patient physical and psychosocial health systems assessments telephonically, supporting the Plan of Care, “Goals of Care” based on the patient’s and caretaker’s needs/wishes, and in coordination with plan developed/placed by the primary RN Case Manager for the patient. The ONSITE Call Center Triage RN is responsible for the emergent triaging of calls received from patients and/or caretakers to for the purpose of telephonically assessing their needs in order to treat emergent situations that have developed during the Call Center hours .
OptumNewRadiology Scheduler Call Center/Practice Assistant OptumRadiology Scheduler Call Center/Practice AssistantMt Kisco, NY$16.15–$28.80 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports.
TTECCall Center Team Leader - Supporting Volvo Cars TTECCall Center Team Leader - Supporting Volvo CarsMahwah, NJThe Volvo Tier 1 Team Leader is responsible for leading, coaching, developing, and motivating the Roadside team by responding to questions, providing guidance and direction, and demonstrating excellent leadership and interpersonal skills. The Team Leader ensures efficient performance of the team to provide world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints and addressing questions regarding their vehicle and more.
JobotNewFull time Hospice On Call After Hours RN with $15,000 New Hire Bonus + PENSION JobotFull time Hospice On Call After Hours RN with $15,000 New Hire Bonus + PENSIONBrooklyn, NY$108,000–$117,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A NYC Metro Healthcare organization with over 100+ years of success in the community offering several services including hospice and palliative care, rehabilitation, and skilled nursing.
JobotNewMechanical Engineer (Data Centers) JobotMechanical Engineer (Data Centers)New York, NY$110,000–$155,000 / yearThis role involves full-cycle project work, including existing conditions assessments, design development, production of construction documents, and construction administration for complex facilities such as Data Centers, Critical Infrastructure Buildings, and Mission Critical Healthcare Facilities. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
MJHSNewOn Call RN - $15,000 Sign-On Bonus or Student Loan Assistance! MJHSOn Call RN - $15,000 Sign-On Bonus or Student Loan Assistance!Hoboken, NJAvailable via cell phone to respond to Triage visit requests, and communicates effectively with the on call team, including Hospice physician to address urgent patient needs, and establish a safe plan of care. Responsible for providing on call patient visits scheduled, or unscheduled, for urgent physical and psycho-social issues during after hours scheduled shift, in coordination with Call Center Triage and On Call Manager.
JobotNewSr Commissioning Engineer (Data Centers) – Remote JobotSr Commissioning Engineer (Data Centers) – RemoteSecaucus, NJRemote$120,000–$165,000 / yearSuccessful candidates will have experience in Electrical Systems & Equipment with a focus in Data Centers and Mission Critical Facilities; experience and an understanding of Building MEP Systems Design, Construction, and Commissioning of Critical Systems ranging in size, rating, and complexity; Commissioning, Testing and Troubleshooting of Electrical Systems and related controls. Knowledgeable with common mechanical, and controls-related building equipment, including: Engine generators / Uninterruptible power supplies & battery systems / Medium and low-voltage electrical switchgear/ PLC controls and sequences of operations / Automatic transfer switches / Static transfer switches / Power distribution units / Busways.
JobotNewMechanical Commissioning Engineer / Project Manager (Data Centers) JobotMechanical Commissioning Engineer / Project Manager (Data Centers)Secaucus, NJRemote$135,000–$165,000 / yearThe successful candidate must be self-motivated and well versed in Data Center projects touching on large building MEP systems design, commissioning, retro-commissioning, energy modeling/analysis and construction for complex buildings. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
The Metropolitan CompaniesCustomer Services Representative The Metropolitan CompaniesCustomer Services RepresentativeLevittown, NY$40,000–$55,000 / yearFull timeLooking for individuals with excellent communication skills and computer skills. Leading IME Company is looking for 2 CSR for their busy Levittown Location.
JobotNewCommissioning Project Engineer (Data Centers) JobotCommissioning Project Engineer (Data Centers)Morristown, NJ$90,000–$160,000 / yearMust be self-motivated and well versed in Data Center projects touching on large building MEP systems design, commissioning, retro-commissioning, energy modeling/analysis and construction for complex buildings. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
JobotNewElectrical Engineer (Data Centers) JobotElectrical Engineer (Data Centers)New York, NY$125,000–$165,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With experience spanning Mission Critical Facilities, Data Center, Healthcare, and Research & Technology, we are constantly evolving with the latest advancements to deliver forward-thinking solutions and a strong commitment to client services.
VituityNewPhysician - Emergency Medicine - Westchester Medical Center VituityPhysician - Emergency Medicine - Westchester Medical CenterValhalla, NYResidents enjoy nearby activities like hiking in the Rockefeller State Park Preserve or exploring cultural gems like the Westchester Broadway Theatre. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities.
VituityNewPhysician - Emergency Medicine Observation - Westchester Medical Center VituityPhysician - Emergency Medicine Observation - Westchester Medical CenterValhalla, NYResidents enjoy nearby activities like hiking in the Rockefeller State Park Preserve or exploring cultural gems like the Westchester Broadway Theatre. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities.
Hackensack Meridian HealthNewObstetrics & Gynecology Physician - Favorable Call Schedule Hackensack Meridian HealthObstetrics & Gynecology Physician - Favorable Call SchedulePerth Amboy, NJThe posted rate of pay in this job posting is a reasonable good-faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. Collaborative Environment: You will have the opportunity to participate in developing mutually beneficial backup call coverage and collaborate with our new laborist group, fostering a team-oriented approach to patient care and physician responsibilities. ?
NAPA Management Services CorporationNewCRNA - White Plains Hospital Center - Full Time NAPA Management Services CorporationCRNA - White Plains Hospital Center - Full TimeWhite Plains, NYIf you are a fan of history, nature, or family friendly activities you will love Westchester: Hudson River towns, hiking, beaches, skiing, Tarrytown Music Hall, Capitol Theater, Westchester and Ridge Hill malls, Rye Playland, Rockefeller Estate, Van Cortlandt Manor and Bear Mountain State Park, culinary destinations, and much, much more! CRNA opening to grow and support busy hospital-based practice in White Plains, NY; diverse case mix in a care team model with the perfect work life balance flexibility!
NAPA Management Services CorporationNewCRNA - Richmond University Medical Center - Full Time NAPA Management Services CorporationCRNA - Richmond University Medical Center - Full TimeStaten Island, NYRichmond University Medical Center (RUMC) is an award-winning 470+ bed healthcare facility and teaching institution serving borough residents as a leader in the areas of acute, medical and surgical care, including emergency care, surgery, minimally invasive laparoscopic and robotic surgery, gastroenterology, cardiology, pediatrics, podiatry, endocrinology, urology, oncology, orthopedics, neonatal intensive care and maternal health. Acute, medical and surgical care, including emergency care, surgery, minimally invasive laparoscopic and robotic surgery, gastroenterology, cardiology, pediatrics, podiatry, endocrinology, urology, oncology, orthopedics, neonatal intensive care and maternal health.
Weichert, RealtorsMortgage Advisor-CGS Weichert, RealtorsMortgage Advisor-CGSMorris Plains, NJThe MA-CGS is responsible for prospecting, pipeline and funnel metrics based on target goals established by the SVP of Sales, including but not limited to, contact %’s, mortgage pre-approvals, mortgage applications, closed loan % and closed loans. The MA-CGS is responsible for originating residential mortgage loans generated by the Company through Weichert Realtor’s Open Houses, QR Code Open House App, Weichert Lead Network and other Company Generated Leads (as defined by the Company).
TRIGYN TECHNOLOGIES, INC.Customer Service / Call Center Representative (Phone Support Experience) TRIGYN TECHNOLOGIES, INC.Customer Service / Call Center Representative (Phone Support Experience)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has MULTIPLE openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. JOB DESCRIPTION: Selected candidate will provide information to customers, conduct research and perform clerical support.
TTECBilingual French Customer Support Representative (Volvo Car USA) TTECBilingual French Customer Support Representative (Volvo Car USA)Mahwah, NJThe Bilingual French Customer Service Representative provides world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints, and addressing questions regarding their vehicles. As a Bilingual French Customer Service Representative (supporting Volvo Car USA) working in Mahwah, NJ, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
NYL - Nassau GONewInsurance Sales Representative NYL - Nassau GOInsurance Sales RepresentativeUniondale, NYMaintain a portfolio of existing customers and pursue insurance sales with new clients by using sales strategies that may include cold calling and networking. Implement social media and other marketing tools to identify, seek, and generate prospects with whom you can foster strong, long-term relationships as a reliable financial service professional.
ConvergeOneNewClient Executive - Remote ConvergeOneClient Executive - RemoteNew York, NYRemote$95,000–$125,000 / yearProvides sales consultation, design, support, and management of client activity involving but not limited to the collaboration, enterprise networking, data solutions and security products and services with primary focus in designated region. Establishes, maintains, and develops business with clients and potential clients in the assigned business sectors to enhance the potential for meeting the objectives of maximum profitability and growth through effective sales and services.
MSINewSales Associate MSISales AssociateEdison, NJ$55,000–$60,000MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents. About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America.
Careers Integrated Resources IncPatient Support Specialist Careers Integrated Resources IncPatient Support SpecialistHanover, NJ$19–$19 / hourThis role provides high-touch, concierge-level support by working directly with patients, physicians, and pharmacies to guide them through eligibility, reimbursement, and program enrolment processes. The Patient Support Specialist is responsible for helping patients gain access to prescription medications through copay assistance programs.
CrossCountry MortgageNewCustomer Service Associate CrossCountry MortgageCustomer Service AssociateHoboken, NJWe have been recognized nine times on Inc. 5000’s Fastest-Growing Private Companies list and have received countless awards for our standout culture. You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience.
Arias AgenciesVirtual Customer Service Representative Arias AgenciesVirtual Customer Service RepresentativeManhattan, NY$50,000–$75,000 / yearFull timeYou will be responsible for helping customers by providing product and service information and resolving technical issues. • Develop and maintain a knowledge base of the evolving products and services.
The WorkPlace GroupCall Center & Customer Service - Join our WPG Talent Community The WorkPlace GroupCall Center & Customer Service - Join our WPG Talent CommunityFlorham Park, NJCommon Job Titles: We frequently fill positions such as Customer Service Representative, Technical Support Specialist, Call Center Manager, Sales Representative, and more. Exclusive Opportunities: As a leading Recruitment Process Outsourcing (RPO) and Executive Search provider, we know about job openings before they become public.
Arias AgenciesRemote Customer Service Representative Arias AgenciesRemote Customer Service RepresentativeNew York, NYRemote$50,000–$75,000 / yearFull timeWe exist to serve and strengthen working-class communities by delivering affordable, high-quality life insurance through a team with a heart. Our mission is straightforward: we are there for people to do one thing: protect what matters most while offering meaningful career growth opportunities to those who want to make an impact.
Remote Talent CloudCall Center Sales Representative Remote Talent CloudCall Center Sales RepresentativeNew York, NYRemote$20,800–$41,600As a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include: Making outbound and/or handling inbound sales calls with potential and existing customers .
Metroplus Health Plan IncCall Center Representative I Metroplus Health Plan IncCall Center Representative INew York, NYAbout NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens, and Staten Island through a comprehensive list of products including but not limited to: New York State Medicaid Managed Care. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Healths network includes over 27,000 primary care providers, specialists, and participating clinics.
DARCARS Automotive GroupNewCustomer Service/ Call Center Representative DARCARS Automotive GroupCustomer Service/ Call Center RepresentativeEnglewood, NJFull timeWe’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Experience in a call center or customer service role (automotive experience is a plus!).
Mavis Tire SupplyInbound Call Center Representative Mavis Tire SupplyInbound Call Center RepresentativeMillwood, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
Rallye Motor CompanyCall Center Representative BDC - Acura Sales Rallye Motor CompanyCall Center Representative BDC - Acura SalesRoslyn, NY$45,000–$65,000The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Business Development Center (BDC) at Our Acura store located in Roslyn. The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team.
MMC GroupNewSupervisor - Call Center MMC GroupSupervisor - Call CenterNew York, NY$36,000–$42,000 / yearThis position is a sallaried position. We are looking for a stellar Call Center Supervisor to oversee Tier 1 and Tier 2 Representitaves. The position will pay between $36,000 - $42,000 / year, depending on experience. We have an opening in New York and one in Hartford. If this sounds like you or someone you know, please apply...
TransCore Partners LLCCall Center Manager TransCore Partners LLCCall Center ManagerUnion, NJ$80,000–$99,000 / yearDemonstrated experience working within multi-channel customer contact center environments, utilizing various systems to manage and resolve customer inquiries efficiently across phone, email, chat, and social media platforms. Summary: The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance.
Rallye Motor CompanyCall Center Representative BDC - Acura Service Rallye Motor CompanyCall Center Representative BDC - Acura ServiceRoslyn, NY$55,000–$65,000The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Service Business Development Center (BDC) at our Acura store located in Roslyn. The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team.
LanceSoft IncCall Center Representative - EXP LanceSoft IncCall Center Representative - EXPClifton, NJFull timePrincipal Responsibilities: Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Top skills: Customer service, professionalism, high volume environment. Answer incoming customer service calls, light scheduling of service requests Are there any must-have skills, strong “no’s,” or preferred qualifications?
BCSCall Center Representative BCSCall Center RepresentativeParsippany, NJThe focus of the Call Center Representative at BCS is to provide a "White-Glove" experience for inbound and outbound callers for BCS clients. Comfortability and willingness to spend the majority of the workday on the phone with customers.
Butler America Aerospace, LLC.Call Center Representative Butler America Aerospace, LLC.Call Center RepresentativeClifton, NJ$19–$21 / hourCall Center RepresentativeLocation:Clifton, NJ (07014)Job ID: #72434Pay Range: $19-21Description:- Manage large amounts of incoming calls- Generate sales leads- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customers Job Specific Requirements- Must be familiar with Microsoft 365- Experience with SalesForce CRM a plus. * Typical workday: o Onsite o Shift M - F 8a - 5p o Not required - OT or Weekends o Travel is Not required Top skills: Customer service, professionalism, high volume environment.
Butler AmericaNewCall Center Representative Butler AmericaCall Center RepresentativeClifton, NJ$19–$21 / hourCall Center Rep (salesforce exp needed) Location: Clifton, NJ (07014) Job ID: #72434 Pay Range: $19-21 Description: Manage large amounts of incoming calls. • Typical workday: o Onsite o Shift M - F 8a - 5p o Not required - OT or Weekends o Travel is Not required Top skills: Customer service, professionalism, high volume environment.
EchoStarCall Center Representative - Career Growth EchoStarCall Center Representative - Career GrowthRoseland, New JerseyEchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach.
Prism Vision GroupCall Center Representative Prism Vision GroupCall Center RepresentativeTeaneck, New Jersey$18–$33.08 / hourExcellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.
DD SERVICES INCCall Center Representative (English-Spanish required) DD SERVICES INCCall Center Representative (English-Spanish required)Westbury, NYThis Full-Time position available in the Westbury, NY location of a Dental Administration Office for the position of Customer Service Representative/Clerical Worker, working in our call center. We are seeking a professional and personable Bi-Lingual Call Center Representative to join our team.
OPEN ROAD AUTO GROUPBDC Call Center OPEN ROAD AUTO GROUPBDC Call CenterEDISON, NJFull timeWith over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area.
Acentra HealthNewCall Center Manager (Remote) Acentra HealthCall Center Manager (Remote)New York, NYRemotePreferred QualificationsExperience with the Genesys telephony platform2+ years of experience with workforce management is preferredPossess a strong background in analysis and reportingProficient in managing customer service through call center technologies and systemsDemonstrate experience in planning and implementing projectsStrong focus on partnership and can develop and expand relationshipsWhy us? In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Vanguard DermatologyNewPatient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NY Vanguard DermatologyPatient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NYBrooklyn, NY$20–$21 / hourAcquire a thorough understanding of provider preferences and service offerings to schedule appointments efficiently and optimize workflow across assigned practices. This role is vital in delivering exceptional support to both our patients and providers, ensuring a seamless and positive patient experience.
Sun River Health IncNewEngagement Specialist of Call Center Behavioral Health Sun River Health IncEngagement Specialist of Call Center Behavioral HealthNew York, NY$21–$24.35 / hourIn addition, Sun River Health offers a Tuition Reimbursement Program for eligible employees that supports job-related coursework completed through accredited institutions, helping employees continue building their skills and advancing their careers. Eligible employees may have the opportunity to participate in federal and state loan repayment or loan forgiveness programs, including those administered by the Health Resources and Services Administration (HRSA) and the National Health Service Corps (NHSC) with support provided throughout the application process.
Central Jersey Medical CenterCall Center Representative Central Jersey Medical CenterCall Center RepresentativePerth Amboy, New JerseyAll employees of CJMC are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service in a professional and courteous manner. Position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients.
NJ PEDIATRIC NEUROSCIENCE INSTITUTEFront Desk/Call Center NJ PEDIATRIC NEUROSCIENCE INSTITUTEFront Desk/Call CenterHackensack, NJScheduling new patient appointment requests on our website- obtain correct patient demographics and insurance information while scheduling with appropriate provider. · Schedule patient appointments- obtain correct patient demographics and insurance information while scheduling with appropriate provider.
MindlanceCall Center Representative (000290) MindlanceCall Center Representative (000290)New York, NY$30.12–$32.05 / hourJob Responsibilities: -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.