NewCall Center Representative Isaac Heating & Air ConditioningCall Center RepresentativeRochester, NY$22–$23 / hourSummary: For over 75 years, Isaac Heating and Air Conditioning has worked diligently to meet the changing heating and air conditioning needs of homeowners and businesses in Upstate and Central New York. The customer service representative plays a crucial role in the organization by directly interacting with customers, ensuring exceptional customer service, and fostering positive interactions with all callers.
NewTravel Pediatric Infusion Center RN - $2,438 per week Care Team SolutionsTravel Pediatric Infusion Center RN - $2,438 per weekRochester, NYWe've worked hard for you to enjoy some one-of-a-kind benefits you'll not likely find anywhere else, because they benefit you more than they benefit us: Our early pay program. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined.
NewResolution Expert - Collection Specialist Bounce AIResolution Expert - Collection SpecialistRochester, NY$19–$22 / hourJob Description Bounce AI is a fintech startup transforming how people pay off debt, leveraging machine learning, automation, and deep personalization tailored to borrowers’ financial situations. Utilize a highly optimized funnel, from the first message to payment plans; our platform evolves based on real-life interactions and continuously incoming data feeds.
Call Center Manager PaylocityCall Center ManagerRochester, NYRemote$74,600–$110,000 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
Call Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeRochester, New York$17–$20 / hourSince opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Call Center Representative II University of RochesterCall Center Representative IIRochester, New YorkProvides communication support services including general clerical, general information, wayfinding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
Supervisor - Call Center (Temporary, Remote Lawrence, KS) MaximusSupervisor - Call Center (Temporary, Remote Lawrence, KS)Rochester, NYRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Supervisor - Call Center (Temporary, Remote McAllen, TX) MaximusSupervisor - Call Center (Temporary, Remote McAllen, TX)Rochester, NYRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
On-Call Customer Experience Agent Tompkins Financial CorporationOn-Call Customer Experience AgentBatavia, New York$18–$19.50 / hourReceive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program.
Inside Sales Center Agent - Rochester, NY Andersen CorporationInside Sales Center Agent - Rochester, NYRochester, NY$18–$25 / hourWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, "RbA").
JD Associate - Mall at Greece Ridge Center, Rochester, NY The Finish LineJD Associate - Mall at Greece Ridge Center, Rochester, NYRochester, New YorkSales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.
JD Store Management - Mall at Greece Ridge Center, Rochester, NY The Finish LineJD Store Management - Mall at Greece Ridge Center, Rochester, NYRochester, New YorkJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Service Center Clerk - Livonia LivoniaService Center Clerk - LivoniaLivonia, NYOPERATE THE CASH REGISTER HANDLE ALL ASPECTS OF A GAS SALE TRANSACTION OPERATE ALL SERVICE CENTER EQUIPMENT (LOTTO, MONEY ORDER, FAX, TELECHECK, LAMINATOR, ETC.). SERVICE CENTER CLERK RESPONSIBILITES INCLUDE, BUT ARE NOT LIMITED TO: GREETING CUSTOMERS WITH A FRIENDLY SMILE AND PROVIDE SERVICE IN THE BEST WAY POSSIBLE.
Care Center Representative MVP ServiceCare Center RepresentativeRochester, New York$20–$26.60 / hourWe are seeking a Care Center Representative to serve as the first point of contact for members and customers, providing accurate information, resolving concerns, and ensuring a positive customer experience with every interaction. An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District , one of the Best Companies to Work For in New York , and an Inclusive Workplace .
Senior Manager 1: Research Leader - Deloitte Center For Health Solutions DeloitteSenior Manager 1: Research Leader - Deloitte Center For Health SolutionsRochester, NY$124,600–$255,900 / yearDeloitte's Center for Health Solutions (DCHS) is seeking a Senior Research Leader to drive innovative thought leadership, support our teams, serve our clients, develop impactful collaborations in the market, and elevate the voice of Deloitte in life sciences and the health care industry. Help support and enhance an always-on distribution system (segmented audiences, executive moments that matter, enablement packaging, and digital/multimedia assets) so business leaders receive relevant and timely insights when they can act.
NewProduct Advisor IV -West Henrietta Service Center RivianProduct Advisor IV -West Henrietta Service CenterWest Henrietta, New York$20.91–$26.14 / hourFull timeRivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
VP, Head of Contact Center Excellence CotalityVP, Head of Contact Center ExcellenceRochester, New YorkData-Driven Insights: Utilize advanced analytics and AI-driven sentiment analysis to track KPIs (NPS, CSAT, CES) and translate customer feedback into actionable product and operational improvements via formal feedback loops with stakeholders. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy.
Product Guide III (Part-Time) - West Henrietta Service Center RivianProduct Guide III (Part-Time) - West Henrietta Service CenterWest Henrietta, New York$25.43–$28.27 / hourPart timeRivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Client Services Director Insero Talent SolutionsClient Services DirectorRochester, NYAs our portfolio continues to expand — encompassing individually tailored progressive lenses, myopia management solutions, specialty lens categories, safety eyewear, and licensed frame collections — this is a player-coach role for a commercially minded, operationally disciplined leader who is equally comfortable coaching a representative through a difficult account call, building service KPIs and reporting, briefing the sales support team on a product launch, and rolling up their sleeves ahead of a major trade show. This individual owns the complete customer support experience: leading the Customer Service function and inbound call center for our lab services, owning customer service for the company's e-commerce accounts, supervising the Sales Support team that enables our field sales organization, and supporting trade shows and traditional trade marketing including posters, displays, and point-of-sale initiatives.
NewCustomer Care Representative - Career Advancement Opportunities!! Casella Waste Systems, Inc.Customer Care Representative - Career Advancement Opportunities!!Rochester, New York$21–$22 / hourFull timeEducation, Experience & Qualifications: The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.