Call Center Representative III University of RochesterCall Center Representative IIIRochester, NY$20.31–$27.42 / hourResponsibilities: Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients on behalf of the physicians and medical providers. Answers and provides guidance to complex patient inquiries using expert knowledge to respond to individual patient needs, while adhering to specific protocols for University Medical Center departments and affiliate organizations.
Call Center Representative 3,(SG -17) (NYHELPS) Item# 01827 New York State Thruway AuthorityCall Center Representative 3,(SG -17) (NYHELPS) Item# 01827Rochester, NY$63,361–$80,655 / yearNon-Competitive Qualifications for appointment under the NYHELPS Program: For appointment to a Call Center Representative 3 you must have: High school graduation or equivalency AND four (4) years of experience in a position where your primary responsibility was providing customer service to the general public either in an environment with substantial face-to-face interaction or in a call center environment. Provisional and/or Non-Competitive promotion (NCP) qualifications: You must be a qualified employee of the Office of the New York State Comptroller; AND have had one year of permanent competitive or 55-b/55-c service as a Call Center Representative 2 or Call Center Representative 2 (Spanish Language) (SG-14).
NewCall Center Representative University of RochesterCall Center RepresentativeRochester, NY$19.72–$26.62 / hourResponsibilities: Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
Call Center Support Specialist - TPA / Spending Accounts - Rochester, NY Paylocity Holding CorpCall Center Support Specialist - TPA / Spending Accounts - Rochester, NYRochester, NYRemoteThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
Call Center Representative Cellular SalesCall Center RepresentativeRochester, NY$17–$20 / hourFollow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character. Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key).
Call Center Representative II University of RochesterCall Center Representative IIRochester, New YorkProvides communication support services including general clerical, general information, wayfinding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
Call Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeRochester, New York$17–$20 / hourSince opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Call Center Operator FT Geneva General Hospital Day Shift UR Medicine Finger Lakes HealthCall Center Operator FT Geneva General Hospital Day ShiftGeneva, NYUnder the supervision of the Director of Security, you will operate the Meridian I Telephone System console, manage the hospital's 24-hour answering service, paging system, and emergency response center, while providing courteous and professional assistance to patients, visitors, physicians, and staff. At Finger Lakes Health, you'll be part of a team dedicated to delivering compassionate, high-quality care while supporting patients, visitors, and staff every day.
Inside Sales Center Agent - Rochester, NY Andersen CorporationInside Sales Center Agent - Rochester, NYRochester, NY$18–$25 / hourWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, "RbA").
Care Center Representative MVP ServiceCare Center RepresentativeRochester, New YorkWe are seeking a Care Center Representative to serve as the first point of contact for members and customers, providing accurate information, resolving concerns, and ensuring a positive customer experience with every interaction. An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District , one of the Best Companies to Work For in New York , and an Inclusive Workplace .
Registered Nurse - Communication Center (Transfer Line) Rochester Regional Health SystemRegistered Nurse - Communication Center (Transfer Line)NY$37.54–$50.06 / hourLICENSES / CERTIFICATIONS: BLS - Basic Life Support - American Heart Association (AHA)American Heart Association (AHA), RN - Registered Nurse - New York State Education Department (NYSED)New York State Education Department (NYSED). We are seeking highly experienced Registered Nurses to join our Transfer Line, a fast-paced, system-wide clinical coordination role supporting patient transfers across our health system.
Scheduling Specialist Finger Lakes Community HealthScheduling SpecialistGeneva, NYAbout Finger Lakes Community Health: Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities and walks of life.
Outreach Specialist WellBe Senior MedicalOutreach SpecialistRochester, NYRemote$20–$24 / hourGENERAL SUMMARYThe Outreach Specialist supports the WellBe team's efforts in acquiring new patients, accurately providing the value of WellBe's services, assisting with confirmation calls, rescheduling member appointments, and helping our patients to lead a more meaningful life through WellBe's host of services. A normal 'day in the life' consists of conducting outbound calls, receiving inbound calls to and from prospective patients to schedule a variety in-home annual and comprehensive wellness visits as well as confirmation call reminders and assisting patients with potential rescheduled and cancelation visits.