Patient Service Representative – ACC Call Center (Hybrid) JobotPatient Service Representative – ACC Call Center (Hybrid)San Francisco, CA$21–$24 / hourConsistently ranked among the nation's best hospitals, particularly recognized for excellence in neurology and neurosurgery; cancer care; heart care; diabetes; ear, nose and throat care; and psychiatry and psychology, among other services. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewCall Center Agent HealthRIGHT 360Call Center AgentSan Francisco, CARobust confirmation calls include confirming reason for visit, necessity of visit, appointment time, appointment provider, verification of insurance, notification of any co-pays, deductibles, share of costs, or payments due, and any paperwork that may be needed to be completed. HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield AssociationSr. Director, Pharmacy - Prior Authorization & Call CenterOakland, CARequires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.
NewCall Center Associate BRIGHTER BEGINNINGSCall Center AssociateAntioch, CABrighter Beginnings is a 501c3 nonprofit organization and has been responding to the needs of families in resource-poor neighborhoods since 1984, when our work began in response to the alarming differences in mortality and illness rates among African American babies compared to other children. Duties include, but are not limited to, receiving incoming calls, answering patients' questions, sending patients' messages to their medical providers, and all aspects of appointment scheduling.
FACILITES CALL CENTER SPECIALIST I (night shifts) Stanford Health CareFACILITES CALL CENTER SPECIALIST I (night shifts)Menlo Park, CA$31.30–$35.25 / hourFIS encompasses Environmental Health & Safety, Facility Field Services, Protective Services, Security Services, Office of Emergency Management, Facilities Engineering - Systems, Operational Technology, Facilities Engineering - Infrastructure, the Facilities Services Response Center, and Facilities Administration and Operations. The Facilities Infrastructure & Safety (FIS) business unit plays a vital role in ensuring the safety, security, and operational integrity of Stanford Health Care facilities while managing disaster preparedness and complex building systems.
Call Center Representative (Patient Services) Marin Community ClinicsCall Center Representative (Patient Services)Novato, CAWe offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services.
Call Center Associate Brighter BeginningsCall Center AssociateAntioch, CaliforniaBrighter Beginnings is a 501c3 nonprofit organization and has been responding to the needs of families in resource-poor neighborhoods since 1984, when our work began in response to the alarming differences in mortality and illness rates among African American babies compared to other children. Duties include, but are not limited to, receiving incoming calls, answering patients’ questions, sending patients’ messages to their medical providers, and all aspects of appointment scheduling.
Relief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts) Stanford Health CareRelief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts)Newark, CA$30.68–$34.58 / hourThe Food Services Department is a talented team of culinary and food service professionals devoted to offering patients, visitors, and staff a premium dining experience through locally sourced, sustainable food to support healing and wellness. Skilled in the use of the office equipment including (but not limited to): computers, calculators, telephones (including hands-free headset), fax machines, answering machines, and photocopy machines.
Call Center Care Navigator Marin Community ClinicsCall Center Care NavigatorNovato, CAWe offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services.
NewCommunications Operator - PD - All - Call Center @ MV El Camino HospitalCommunications Operator - PD - All - Call Center @ MVMountain View, CA$27.79–$41.69 / hourEl Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation. Operators are responsible for accurately processing incoming calls for: staff (internal), public (external), physicians (answering service clients), and emergency code responses.
Call Center Scheduler, Access, (Novato) Full-Time, Days MarinHealth Medical CenterCall Center Scheduler, Access, (Novato) Full-Time, DaysNovato, CA$22.50–$27 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Call Center Scheduler, Access, (Novato), Full-Time, Days MarinHealth Medical CenterCall Center Scheduler, Access, (Novato), Full-Time, DaysNovato, CA$22.50–$27 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Care Manager â Patient Support Call Center -Remote IQVIA Holdings IncCare Manager â Patient Support Call Center -RemoteSan Jose, CARemote$22–$23 / hourIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. Care Manager's maybe responsible forcontacting insurance companies to obtain correct eligibility information, perform benefit investigations, copayassistanceand check prior authorization and/or appeal status.
Call Center Representative Washington Health Medical GroupCall Center RepresentativeFremont, CAFull timeThis is rooted in effective partnerships with patients that yield better outcomes and effective and efficient care in a manner that demonstrates compassion and respect for the patients in our care. Serving the communities of Fremont, Union City, and Newark, Washington Health Medical Group (WHMG) is a multi-specialty medical group that is a part of Washington Hospital Healthcare System in Fremont, California.
Mercy Retirement and Care Center - Certified Nursing Assistants (Full Time, Part Time, On Call) Transforming Age AssociatesMercy Retirement and Care Center - Certified Nursing Assistants (Full Time, Part Time, On Call)Oakland, CaliforniaSituated on our lush campus in Oakland, we provide assisted living, memory care, skilled nursing and rehabilitation services to meet a variety of healthcare needs. Remain current with all changes regarding residents and department operations; check schedules and activities to assist residents as necessary.
Patient Services Representative II, Gastroenterology Call Center Sutter HealthPatient Services Representative II, Gastroenterology Call CenterSan Francisco, CA$30.34–$37.92 / hourTotal compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
Patient Services Representative II, Urology Call Center Sutter HealthPatient Services Representative II, Urology Call CenterSan Francisco, CA$30.34–$37.92 / hourTotal compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication.
Mercy Retirement and Care Center - On Call Server Transforming Age AssociatesMercy Retirement and Care Center - On Call ServerOakland, CaliforniaSituated on our lush campus in Oakland, we provide assisted living, memory care, skilled nursing and rehabilitation services to meet a variety of healthcare needs. May assist with light back of house/kitchen duties (including such tasks as salad bar, soup service, portion desserts, brew coffee or other services as needed.
Registered Nurse (On-Call) - Integrated Care Center Clinic HealthRIGHT 360Registered Nurse (On-Call) - Integrated Care Center ClinicSan Francisco, CAHealthRIGHT360 gives hope builds health and changes lives for people in need by providing comprehensive integrated compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. • Supports staff training in quality improvement functions related to their specific position, e.g., basic customer service and patient interaction skills, clinical documentation processes, incident reporting, confidentiality, and privacy.
Dentist (On-Call) - Integrated Care Center Clinic HealthRIGHT 360Dentist (On-Call) - Integrated Care Center ClinicSan Francisco, CAHealthRIGHT360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. We are looking for a mission driven,service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate.
NP/PA (On Call) - Integrated Care Center HealthRIGHT 360NP/PA (On Call) - Integrated Care CenterSan Francisco, CAIt is the responsibility of the On Call Physician Assistant/Nurse Practitioner (PA/NP) to act as a clinical leader by providing quality primary care and addiction care services to HealthRIGHT360 (HR360) patients in a integrated care delivery model. HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
Physician (On-Call) - Integrated Care Center HealthRIGHT 360Physician (On-Call) - Integrated Care CenterSan Francisco, CACompletes patient sessions in a timely manner; ensures appropriate follow-up for all aspects of ordered care (e.g., specialty referrals, laboratory results, radiology reports, etc.); responds to patient requests for information and assistance (e.g., form completion, prescription refills, etc.) in a timely manner. It is the responsibility of the Staff Physician - MD/DO - to act as a clinical leader by providing high quality primary care services to HealthRIGHT360 (HR360) patients in an integrated delivery model, and promoting team functioning.
Dental Assistant I-II-III-IV (On-call) La Clinica de La Raza IncDental Assistant I-II-III-IV (On-call)Union City, CADA I: A dental assistant is expected to perform the following duties under the general supervision of a supervising licensed dentist: • Extra-oral duties or procedures specified by the supervising licensed dentist, provided that these duties or procedures meet the definition of a basic supportive procedure. DA IV: All DA I, DA II, and DA III duties in addition to the following allowable duties: • Conduct preliminary evaluation of the patients oral health, including, but not limited to, charting, intraoral and extra-oral evaluation of soft tissue, classifying occlusion, and myofunctional evaluation.
Dental Assistant I-II-III-IV (On-call) La Clinica de La RazaDental Assistant I-II-III-IV (On-call)San Leandro, CAA registered dental assistant may only perform the following additional duties if he or she has completed a board-approved registered dental assistant educational program in those duties, or if he or she has provided evidence, satisfactory to the board, of having completed a board-approved course in those duties. A dental assistant is expected to perform the following duties under the general supervision of a supervising licensed dentist: Extra-oral duties or procedures specified by the supervising licensed dentist, provided that these duties or procedures meet the definition of a basic supportive procedure.
CUSTOMER SERVICE SUPERVISOR-2 in RETIREMENT ADMINISTRATION SERVICE CENTER University of CaliforniaCUSTOMER SERVICE SUPERVISOR-2 in RETIREMENT ADMINISTRATION SERVICE CENTEROakland, CA$105,000–$115,000 / year30% Customer Service and Compliance: Supports Manager in administering all performance management functions, including but not limited to employee recruitment (i.e., pre-hire screening, interviews and selection, new-hire orientation, onboarding), mid-year and annual performance reviews, coaching, mentoring, training and development, disciplinary action and succession planning. The CUSTOMER SERVICE SUPERVISOR-2 is accountable for supporting their manager along with other unit leaders to ensure inquiries from members, retirees, survivors, beneficiaries and internal constituents are handled efficiently and professionally from start to finish and that all plan data is accurately processed in a timely manner.
Security Guard On-Call (Bilingual) Mission Neighborhood Health CenterSecurity Guard On-Call (Bilingual)San Francisco, CaliforniaThe On-Call Security Guard works with the general public, medical personnel, patients, employees, and others regarding security regulations; maintains order, enforces ordinances, rules, and regulations, and protects life and property to ensure a safe and secure environment for patients, employees, and visitors. Take charge at the scene of Center emergencies; control crowds or assemblies within the confines of the Center; investigate and prepare written reports of accidents, property damage, fires, law violations, disturbances, and other incidents; gather evidence and appear in court as a witness if required.
Medical Assistant, On-Call (Bilingual) Mission Neighborhood Health CenterMedical Assistant, On-Call (Bilingual)San Francisco, CAThese include welcoming and checking in patients, assisting with patient preparation, managing incoming calls, coordinating patient flow, maintaining exam room supplies, preparing charts and electronic medical records for scheduled appointments, scheduling new and follow-up appointments, and other assigned duties. The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco.
Substance Use Treatment Coordinator (On Call) - Behavioral Health 353 Telecare CorpSubstance Use Treatment Coordinator (On Call) - Behavioral Health 353San Jose, CA$23–$25.76 / hourAll opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. The employee is occasionally required to sit, bend, squat, kneel, crawl, twist, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach, and do simple and power grasping.
RN Supervisor (on call) - Mental Health 103 Telecare CorpRN Supervisor (on call) - Mental Health 103San Leandro, CA$52.36–$64.68 / hourAll opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. The Registered Nurse (RN) Supervisor provides recovery-focused services related to the safe and appropriate administration of medical treatment (including medications) as prescribed by the physician.
Certified Nursing Assistant (on call) - Mental Health 101 Telecare CorpCertified Nursing Assistant (on call) - Mental Health 101Hayward, CA$22.62–$27.63 / hourMorton Bakar Center is a Skilled Nursing Facility (SNF) providing psychosocial rehabilitation and skills-building support for older adults (ages 65+) with a primary diagnosis of severe mental illness. The Certified Nursing Assistant provides care in Skilled Nursing Facilities that responds to the physical and psychological needs of members served and is consistent with recovery-centered care principles.
Mental Health Worker (On Call) - Behavioral Health 115 Telecare CorpMental Health Worker (On Call) - Behavioral Health 115Oakland, CAEstablishes and maintains and co-facilitates a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem solving and coping with t he disabilities associated with mental illness. The Mental Health Worker is the treatment team member who is responsible for providing care to meet the physical and psychological needs of clients through providing direct and indirect services.
Certified Nursing Assistant (CNA) – On-Call NOC Valley Pointeidence OpcoCertified Nursing Assistant (CNA) – On-Call NOCCastro Valley, CaliforniaWe are the #1 preferred facility in Castro Valley, proudly holding a Five-Star Medicare rating and the title of “Best Nursing Home” by U.S. News and World Report . Your daily impact includes: Quality of Life: Assisting residents with activities of daily living (ADLs) and engaging them in daily activities.
NewClinical Nurse (RN) - Interventional Endoscopy (1.0 FTE, 10-Hour Day Shifts/Mon-Sunday, Call Required) Stanford Health CareClinical Nurse (RN) - Interventional Endoscopy (1.0 FTE, 10-Hour Day Shifts/Mon-Sunday, Call Required)Palo Alto, CA$96.35–$111.14 / hourWithin that role, the CN performs all steps of the nursing process, including assessing patients; interpreting data; planning, implementing, and evaluating care; coordinating care with other providers; and teaching the patient and family the knowledge and skills needed to manage their care and prevent complications. The Helping Role Establishes Therapeutic Relationships: Creates and maintains a climate conducive to healing through being present to the patient and family, identifying and managing discomforts; providing emotional support and information; guiding the patient and family through phases of illness and recovery/passage to death and in accordance with the patient''s goals and culture.
NewYouth Development Coordinator- On Call Boys & Girls Clubs of AmericaYouth Development Coordinator- On CallSan Francisco, CAPay The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and BGCSF needs. Whether you're joining our administrative team, a Clubhouse team, a school-based team, or our Camp Mendocino team, you'll be surrounded by enthusiastic, talented, and passionate colleagues who wake up every day ready to inspire young people to reach their full potential.
Medication Technician - (On-Call, AM Shift) San Francisco Campus for Jewish LivingMedication Technician - (On-Call, AM Shift)San Francisco, CaliforniaNestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is the leading senior services organization in Northern California. Today, we've evolved to support more than 2,500 older adults each year through innovative, comprehensive programs rooted in the Jewish values of compassion, community, and excellence.
Driver On Call/Casual Sequoia LivingDriver On Call/CasualGreenbrae, CaliforniaFrom our Life Plan Community to safe affordable housing, engaging senior centers, and a purpose-filled volunteer program, we provide friendly environments where people can explore and discover what it means to grow stronger, wiser, and more joyful. Who We Are: Founded in 1958, Sequoia Living is a Bay Area-based nonprofit organization dedicated to providing older adults with stimulating, joyful living environments and services that support and enrich their lives.
Nursing Assistant On Call Casual Sequoia LivingNursing Assistant On Call CasualGreenbrae, California$22.85–$26.84 / hourFrom our continuing care retirement communities (CCRCs) to safe affordable housing, engaging senior centers, and a purpose-filled volunteer program, we provide friendly environments where people can explore and discover what it means to grow stronger, wiser, and more joyful. Who We Are: Founded in 1958, Sequoia Living is a Bay Area-based nonprofit organization dedicated to providing older adults with stimulating, joyful living environments and services that support and enrich their lives.
Receptionist (On-Call) San Francisco Campus for Jewish LivingReceptionist (On-Call)San Francisco, CaliforniaNestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is the leading senior services organization in Northern California. Today, we've evolved to support more than 2,500 older adults each year through innovative, comprehensive programs rooted in the Jewish values of compassion, community, and excellence.
Life Enrichment Coordinator (On-Call) San Francisco Campus for Jewish LivingLife Enrichment Coordinator (On-Call)San Francisco, CaliforniaAs a Life Enrichment Coordinator (LEC), you will plan and lead a variety of person-centered programs designed to enhance the emotional, social, and recreational well-being of residents in assisted living and memory care settings. Collaborate with caregiver staff, Byer Square staff, and Life Enrichment teams across campus to promote teamwork, quality outcomes, and meaningful programming.
Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation ManagerSan Jose, CA$144,000–$241,000 / year4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms. Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms.
NewContact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerSan Francisco, CA$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureCA$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Senior Software Engineer, Android Dialer, Calling Protection Google LLCSenior Software Engineer, Android Dialer, Calling ProtectionSan Jose, CAWe"re looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. Lead the transition of Protection architecture from legacy stacks to modern frameworks, specifically driving Kotlin adoption and deleting technical debt to accelerate engineering velocity.
Software Engineer III, Android Dialer, Calling Protection Google LLCSoftware Engineer III, Android Dialer, Calling ProtectionSan Jose, CAWe"re looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. Lead the transition of Protection architecture from legacy stacks to modern frameworks, specifically driving Kotlin adoption and deleting technical debt to accelerate engineering velocity.
NewAccess Coordinator (On-Call) - ICC HealthRIGHT 360Access Coordinator (On-Call) - ICCSan Francisco, CAHealthRIGHT360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. On-Call Access Coordinators assists the agency with day-to-day functions, which includes a rotation of front desk intake/registration, scheduling, training of interns & volunteers, and work as a call receptionist for our administrative & clinic departments.
Biometrics (Fingerprint) Technician - On Call Amentum Services IncBiometrics (Fingerprint) Technician - On CallOakland, CAManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Client Contact Center Specialist Fremont BankClient Contact Center SpecialistLivermore, CA$26.01–$34.95 / hourWhen responding to incoming phone calls and emails, the Client Contact Center Specialist must adhere to established Fremont Bank policies and procedures to effectively satisfy inquiries, diffuse situations, resolve problems, fulfill services requests through a single call resolution while upholding company policies and procedures. The Client Contact Center Specialist is responsible for providing support and assistance to existing clients, potential clients, and internal branch staff over the phone telephone and/or email.
Senior Backend Platform Developer, Contact Center Systems Navan IncSenior Backend Platform Developer, Contact Center SystemsPalo Alto, CA$118,800–$264,000 / yearThe work includes legacy platform migration, improved reliability and observability, AI-enabled automation, and new services that make our customer and agent experiences faster, smarter, and easier to operate. This is a software engineering role first: where you will design APIs, serverless services, data flows, observability tooling, and AI-enabled workflows that support our customer and agent experience.
CSX - Senior Manager, Contact Center Transformation Strategy& PricewaterhouseCoopers LLPCSX - Senior Manager, Contact Center Transformation Strategy&CA$124,000–$280,000 / yearAs a corporate and business strategy consultant at PwC, you will analyse client needs, provide consulting services across different strategic areas, and offer guidance and support to help clients develop and implement effective strategies that align with their business objectives and drive growth. This role offers the chance to drive strategic decision making, shape client outcomes, drive business growth, and mentor teams, all while contributing to PwC's intellectual capital in the field of contact center transformation.