NewCall Center Representative, Part-time West Coast UniversityCall Center Representative, Part-timeIrvine, CAFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.
NewCall Center Representative West Coast UniversityCall Center RepresentativeIrvine, CAFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.
NewData Center Controls Engineer JobotData Center Controls EngineerAnaheim, CA$110,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We develop creative and effective solutions to meet our employee’s and clients’ needs, creating a culture that acknowledges achievements and encourages professional development while providing challenging project work and career Advancement.
NewInfusion / Specialty Pharmacy Sales Representative JobotInfusion / Specialty Pharmacy Sales RepresentativeIrvine, CA$85,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewCustomer Service Management Trainee UlineCustomer Service Management TraineeOntario, CA$29–$34 / hourFull timeUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
NewSr Analyst GT Field Support Analyst Marriott Vacations WorldwideSr Analyst GT Field Support AnalystNewport Coast, CaliforniaFull timeWorks with Global Technology (GT) Centers of Expertise to provide daily technical support as well as tactical support of site technology projects, department initiatives, and the implementation of division-wide GT projects at assigned corporate or field locations. Accountable for leading installation resource teams for Field Services, Network Engineering, Voice Engineering and Site Deployment infrastructure related projects ranging in complexity to ensure activities are completed within budget and on schedule.
Inbound Call Center Sales Representative AT&T IncInbound Call Center Sales RepresentativeCerritos, CACountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. JOB DESCRIPTION: The Business Premier Service Consultant assists Business customers with requests, questions, and concerns on all products and services offered by the Company (ex: billing, rate plans, features, services, network, coverage, handsets & devices, accessories, repair & troubleshooting, credits & adjustments, credit checks, service activations and changes, receivables management/collections, relocations, combined bill, after hours inquiries, and pre-paid services).
NewCustomer Service Call Center Fletcher Jones Management WestCustomer Service Call CenterIrvine, CAAt Fletcher Jones, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. Maintain high levels of guest satisfaction and client retention by taking full ownership of each guest's experience, leaving a lasting positive impression on behalf of the company .
Supervisor, Medical Call Center - Access Center - Full Time 8 Hour Days (Exempt) (Non-Union) University of Southern CaliforniaSupervisor, Medical Call Center - Access Center - Full Time 8 Hour Days (Exempt) (Non-Union)Los Angeles, CA$68,640–$112,370 / yearWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas.
Call Center Sales Representative FreshTaxCall Center Sales RepresentativeSanta Ana, California$17–$24About the Role:FreshTax is growing, and we’re hiring Client Intake Specialists to be the first point of contact for individuals seeking help with IRS tax debt. If you’re coachable, positive, and ready to make an impact, this is a great way to start a rewarding career in the tax resolution industry.
NewService Department Call Center Representative (BDC) - Puente Hills Nissan - City of Industry,CA Surf City NissanService Department Call Center Representative (BDC) - Puente Hills Nissan - City of Industry,CACity of Industry, CA$17–$21 / hourAs a Service Department Call Center Representative, you will answer phone calls, set appointments for service teams, and assist the Service Department with responding to leads. We are looking for energetic professionals who have successfully delivered on goals while maintaining the highest customer satisfaction.
Call Center Representative/Inside Sales PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCCall Center Representative/Inside SalesSOUTH EL MONTE, CAIn this role, you'll be the first point of contact for our customers, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial.
NewService Call Center Representative Norm ReevesService Call Center RepresentativeCerritos, CaliforniaThe Automotive BDC Service Representative plays a critical role in the success of the dealership's service department by efficiently managing customer inquiries, scheduling service appointments, and ensuring exceptional customer service. Team Collaboration: Collaborate closely with service advisors, technicians, and other departments to ensure a smooth service experience for customers.
Call Center Representative/Inside Sales CbCall Center Representative/Inside SalesSouth El Monte, CaliforniaInspired by the groundbreaking work of Joyce Epstein, a renowned expert in family engagement, PEBSAF's comprehensive virtual parent workshops provide a wealth of resources and guidance on a wide range of topics, from effective communication strategies to homework support and navigating the school curriculum. Recognizing the profound impact of parental involvement in a child's educational journey, PEBSAF has made it its mission to bridge the gap between home and school, empowering parents with the knowledge and skills they need to actively support their children's learning.
Call Center Representative BluSky Restoration Contractors, LLCCall Center RepresentativeSignal Hill, CABluSky's Call Center Representative role is an integral part of our organization, responsible for engaging prospective and existing BluSky customers to promote products and services, generate sales, and deliver exceptional customer experience. This role requires strong communication skills, conveying a message of empathy and compassion to our customers in emergency or non-emergency situations, with an inquisitive curiosity to obtain critical information, in a fast-paced environment.
Call Center Customer Service Ultimate Staffing ServicesCall Center Customer ServicePasadena, California$19–$23 / hourThe Call Center Customer Service Representative is responsible for providing prompt, professional, and courteous support to customers via phone, email, chat, or other communication channels. Assist customers with questions related to products, services, orders, billing, or accounts.
Sales Appointment Setter (Call Center) Surf City NissanSales Appointment Setter (Call Center)Corona, CACorona Nissan is hiring high-energy Call Center Sales Representatives who know how to turn conversations into opportunities. Why You’ll Love This Role: Choose your pay plan: $25/hour guaranteed base or uncapped commission + bonuses.
Call Center Manager Infusion for HealthCall Center ManagerBrea, CA$90,000–$100,000 / yearAct as a liaison between patients and healthcare providers, ensuring that patient concerns regarding scheduling, authorizations, and intake processes are addressed promptly. We are seeking a Patient Care Call Center Manager to join our fast-paced operations team and oversee the success of our front-end patient care services.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHACA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield AssociationSr. Director, Pharmacy - Prior Authorization & Call CenterLong Beach, CARequires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.
Call Center Agent (CSR) Alura Workforce SolutionsCall Center Agent (CSR)Aliso Viejo, CA$41,600–$52,000 / yearYou'll support patients across the organization's many locations nationwide, helping with everything from scheduling and rescheduling to prescription questions, post-procedure guidance, and connecting patients to the right level of care quickly and confidently. An innovative leader in ophthalmology, they deliver an exceptional patient experience through advanced technology and a team of highly skilled, experienced surgeons — trusted by more than 3,000 referring eye doctors nationwide.
Call Center - Customer Service Representative LancesoftCall Center - Customer Service RepresentativeBrea, CA$22The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency. To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency.
NewService Call Center Representative Conant Automotive Resources LLCService Call Center RepresentativeCerritos, CAPart timeThe Automotive BDC Service Representative plays a critical role in the success of the dealership's service department by efficiently managing customer inquiries, scheduling service appointments, and ensuring exceptional customer service. Team Collaboration: Collaborate closely with service advisors, technicians, and other departments to ensure a smooth service experience for customers.
Donor Service Representative (Call Center) Salvation Army CareersDonor Service Representative (Call Center)Carson, CaliforniaModerate livestream sales: Serve as the voice of our brand during live virtual sales, engaging with viewers and answering questions in real-time. Be our brand and product expert: Leverage your knowledge of clothing brands and trends to assist livestream shoppers and donor inquiries.
NewJapanese Bilingual Call Center Customer Service Associate TRICOM QUESTJapanese Bilingual Call Center Customer Service AssociateTorrance, CAJob #: 103521 Title: Japanese Bilingual Call Center Customer Service Associate Location: Torrance, CA Salary Range: $23.51 / hour Position: Customer Service Rep in Call Center Description: An International Airline Company is seeking Japanese Bilingual Call Center Customer Service Associates to work at their office in Torrance, CA. Provides customers with information regarding flights, fares, destinations, special offers, and other travel products .
Service and Parts Call Center Representative Bilingual Spanish and Englishh Honda of North HollywoodService and Parts Call Center Representative Bilingual Spanish and EnglishhNorth Hollywood, CaliforniaThe Service BDC Representative is responsible for answering inbound phone calls in a timely manner while working to complete assigned customer service related outbound calls. Communicate effectively with Service and Parts guests according to their preferred method of communication be it phone, text,chat or email.
Call Center Representative 1 Clean Energy Fuels CorpCall Center Representative 1Newport Beach, CARemoteTo perform the job successfully, an individual should demonstrate the following behaviors: Quality: Consistently produces high quality work (accurate, neat, and thorough). Reducing pollution from the transportation industry is an important goal for our nation, and we at Clean Energy know just how realistic and attainable that goal is with natural gas fuel.
Lead Customer Service Rep - Covered CA Call Center CalOptimaLead Customer Service Rep - Covered CA Call CenterOrange, CA$55,966–$83,949 / yearWe are hoping you will join us as a Lead Customer Service Rep - Covered CA Call Center and help shape the future of healthcare where youll be an integral part of our Customer Service team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. High school diploma or equivalent PLUS 3 years of customer/member services experience, including 2 years of experience in health insurance exchange, marketplace and/or commercial Individual and Family Plan (IFP) required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
Call Center Representative Providence Health & ServicesCall Center RepresentativeBrea, CA$24–$31.52 / hourRequsition ID: 430350 Company: Providence Jobs Job Category: Customer Service Job Function: Administration Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 7520 PT ENGAGEMENT HERITAGE SVS Address: CA Brea 955 W Imperial Hwy Work Location: St Jude Heritage Medical Grp-W Imperial Hwy Brea Workplace Type: On-site Pay Range: $24.00 - $31.52 Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Call Center Representative I (California Only) Western GrowersCall Center Representative I (California Only)Irvine, CARemote$38,625.60–$50,874.31 / yearAt Pinnacle Claims Management, we are an innovative third-party administrator (TPA) that provides a full-suite of comprehensive and customized health benefits administration services for self-funded companies, including health management and wellness solutions, and pharmacy benefit management. The Call Center Representative I will play a crucial role in assisting clients over the phone and electronically, making a real difference in their experience with the Health Benefits Exchange (HBEX).
Call Center Representative CR&R IncCall Center RepresentativeStanton, CAp>CR&R Incorporated is one of Southern California's leading waste and recycling services providers, serving residential, commercial, and industrial customers across multiple states. As a Customer Service Representative, you will handle inbound calls, resolve issues, and process service requests that directly impact customer satisfaction and daily operations.
Navigator Supervisor - Call Center MemorialCare Health SystemNavigator Supervisor - Call CenterFountain Valley, CA$29.20–$42.33 / hourThe position is a working supervisor who works collaboratively with management, who excels in: deescalating caller situations that may arise, sharing successes, mentor staff for growth, empower navigators to solve issues for both team members and patients as needed. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare''s recognition as a market leader and innovator in value-based and other care models.
Supervisor - Call Center (Monday through Friday 7:00am to 4:00pm) RDCSupervisor - Call Center (Monday through Friday 7:00am to 4:00pm)Riverside, CaliforniaProvides administrative support such as answering inbound telephone calls, checking on ship dates, offering information on all products, updating new account information and inputting call notes in GCM. Evaluates cases thoroughly and advises Technical Advisors and/or doctors on which product is the best for the particular case.
Call Center Representative Providence St. Joseph HealthCall Center RepresentativeBrea, CATogether, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through the managed care system.
Medical Call Center Customer Service Representative - Engemann Admin Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union) University of Southern CaliforniaMedical Call Center Customer Service Representative - Engemann Admin Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)Los Angeles, CA$22–$34.18 / hourWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Pref 2 years Experience working in a call center and/or in a healthcare customer service department/environment (or combination of that equals two or more years) in a higher education or medical facility preferred.
Family Care Coordinator (Call Center Representative) OneLegacy BrandFamily Care Coordinator (Call Center Representative)Azusa, CaliforniaThe Family Care Coordinator (FCC) is primarily responsible for obtaining telephonic donor authorizations from the Authorizing Party in a timely and consistent manner; providing the Authorizing Party with honest and unbiased donation options; and completing the medical/social history questionnaire with the appropriate person to assist in determination of donor eligibility. Communicates with donation partner facilities to obtain necessary medical information to facilitate tissue donation, including but not limited to obtaining cause of death, lab values, last known alive/last seen alive, autopsy statues, temperatures, WBC, chest-rays, course of medical treatment, and or circumstance surrounding death.
Collections Call Center Glidewell DentalCollections Call CenterIrvine, CaliforniaProvides administrative support and excellent customer service to all internal and external customers such as but not limited to answering inbound telephone calls, making outbound collection calls, updating related account information, researching accounts, and inputting call notes in order to establish and maintain effective and cooperative working relationships. Provides excellent customer service with requests regarding current and previous account balances, collection issues, processing customer refunds, reviewing and processing account adjustments, and resolving client discrepancies.
Japanese Bilingual Call Center Associate Staffmark Group LlcJapanese Bilingual Call Center AssociateTorrance, CAJob Description: Job Title: Japanese Bilingual Call Center Associate Location: Torrance, CA (onsite) Work Hours: 8-hour shifts, including weekends and holidays (between 5:00 AM - 4:00 PM) Employment Type: Full-Time, Direct Hire, Non-Exempt We are seeking a Japanese Bilingual Call Center Associate to support customers with travel reservations, airline ticketing, and itinerary changes. This role provides full training, making it ideal for candidates with strong communication skills and bilingual proficiency in Japanese and English, even without prior call center or travel industry experience.
Inside Sales Agent-Call Center Alura Workforce SolutionsInside Sales Agent-Call CenterAliso Viejo, CAAn innovative leader in ophthalmology, they deliver an exceptional patient experience through advanced technology and a team of highly skilled, experienced surgeons — trusted by more than 3,000 referring eye doctors nationwide. We're looking for a high energy, people focused Inside Sales Call Center Agent who excels at building trust, influencing decisions, and guiding patients toward life-changing vision correction procedures.
Customer Service Rep Call Center Client Support Automatic Data Processing IncCustomer Service Rep Call Center Client SupportLa Palma, CAIn this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?.
NewCustomer Service Rep / Call Center / Client Support ADPCustomer Service Rep / Call Center / Client SupportLa Palma, CA$15–$28.94 / hourA little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more.
Patient Service Rep / Call Center - Orthopedics (Altadena) Cedars-Sinai Medical CenterPatient Service Rep / Call Center - Orthopedics (Altadena)Pasadena, CA$24–$33 / hourCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network.
Call Center Representative Ultimate Staffing ServicesCall Center RepresentativePasadena, California$19–$22 / hourThis role focuses on delivering exceptional customer service by addressing inquiries, resolving issues, and providing accurate information about products and services. The Call Center Customer Service Representative is responsible for handling inbound and/or outbound customer interactions across various communication channels.
Call Center Receptionist Westeasthub LlcCall Center Receptionistyorba linda, CAIn this role, you will answer incoming calls, direct inquiries, and proactively make outbound calls to promote our services and acquire new customers. Make outbound calls to promote services and acquire new customers.
CCSB Call Center Representative I Western GrowersCCSB Call Center Representative IIrvine, CARemote$38,625.60–$48,750 / yearAt Pinnacle Claims Management, we are an innovative third-party administrator (TPA) that provides a full-suite of comprehensive and customized health benefits administration services for self-funded companies, including health management and wellness solutions, and pharmacy benefit management. This position provides consultative telephonic and web-based assistance to Agents, Certified Enrollment Counselors, Qualified Health Plans (QHP), federal and state agencies and other stakeholders in Health Benefit Exchange administration.
Call Center Agent NVISION Eye CentersCall Center AgentAliso Viejo, CaliforniaFull timeOverview: NVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Oregon, Arizona, Texas, and Utah. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors’ #1 Choice®. .
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterCARemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Call Center Representative I MemorialCare Health SystemCall Center Representative IFountain Valley, CARemote$20.75–$29.47 / hourWe are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare''s recognition as a market leader and innovator in value-based and other care models. MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties.
Contact Call Center Supervisor Ultimate Staffing ServicesContact Call Center SupervisorEastvale, California$30–$30 / hourGenesys Cloud CX Administration: Configure and maintain platform elements including call flows (via Genesys Architect), queues, wrap-up codes, canned responses, agent skills, and routing rules to ensure optimal interaction distribution and compliance. This role is responsible for leading, optimizing, and governing a high-performing customer service team through real-time analytics, AI-driven insights, and seamless platform administration using the Genesys Cloud CX platform.