Bilingual Customer Service Representative (Spanish) GEICOBilingual Customer Service Representative (Spanish)Lakeland, FL$19.06–$23.82 / hourYour Impact at GEICO As a Bilingual (Spanish/English) Auto Customer Service Representative, you’ll provide reassurance and solutions that make a difference in our customers' lives. Product Knowledge: Stay informed about GEICO’s products and identify cross-selling opportunities to assist customers.
Call Center Sales Representative (Bilingual English/Spanish) SPECTRUMCall Center Sales Representative (Bilingual English/Spanish)Riverview, FLWhat our Call Center Sales Representatives Enjoy Most About the RoleDeliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities.
Inside Sales Manager — Call Center (Home Remodeling) Clearwater Shower BathInside Sales Manager — Call Center (Home Remodeling)Clearwater, FL$93,000–$100,000The lead-to-appointment funnel, end to end: speed-to-lead, contact rates, booking rates, appointment quality (right-scope, well-qualified, confirmed), cancellations, saves, and held demos — by CSR. Scheduling and coverage: you'll match CSR staffing to when leads actually arrive — the kind of manager who notices when lead flow and staffing don't line up, and fixes it before anyone asks.
Call Center Representative Luxury Bath TechnologiesCall Center RepresentativePalm Harbor, FLIf you enjoy talking with people, have strong customer service skills, and want to work for one of the fastest-growing home improvement companies in the industry, we'd love to hear from you. In this role, you will contact homeowners, set qualified appointments for our sales team, follow up on leads, and help deliver an excellent customer experience.
Call Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeRiverview, FloridaWritten Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences.
Inside Call Center Sales HiregyInside Call Center SalesTampa, FLAccount Coordination & Project Support: Onboard clients, maintain accurate records, and support Client Service Coordinators and the Sales Team with pricing, job status, client tours, and inventory follow-ups. Client Relationship Management & Sales: Manage and grow an existing client base to meet/exceed sales goals, spending ~50% of time in the field with customers, prospects, and at industry events.
Recruiter for High-Volume Call Center (Seasonal) KG Call CenterRecruiter for High-Volume Call Center (Seasonal)Tampa, FL$50,000–$55,000 / yearTemporaryKGCCO is a division of a government contracting company based in the Washington, D.C. area, with employees located across the U.S. In addition to our contact center in Tampa, we provide services including information technology and program management to federal customers like the Departments of Defense and Homeland Security, the U.S. Army, the U.S. Coast Guard, and Defense Logistics Agency. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at kgccorecruiting@kenificgroup.com or by phone (863) 315-5039.This company uses E-Verify to confirm each employee's work authorization.
YES Call Center Specialist (Bilingual English/Spanish) - Tampa YMCA Tampa Metropolitan Area Young MensYES Call Center Specialist (Bilingual English/Spanish) - Tampa YMCATampa, FLFull timeUnder the direction of the YMCA Engagement and Solutions Center (YES Center) Call Center Director, the YES Center Call Center Specialist will be responsible for receiving inbound and performing outbound calls that support Family Center operations and enhance the member/program participants experience by assisting with general inquiries, performing business functions such as membership sales, cancels and adjustments, program registrations, collection of failed drafts and updating account information. Critical areas of expertise include: Knowledge of computers and ability to learn software applications Excellent verbal, interpersonal and problem-solving skills Working well in team environment Highly organized and able to multi-task ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: YMCA Engagement and Solutions Center Call Center Responsible for effectively communicating information to callers regarding general inquiries, Family Center information, membership, programs, and events.
Call Center Agent Luxury Bath TechnologiesCall Center AgentTampa, FLIf you enjoy talking with people, have strong customer service skills, and want to work for one of the fastest-growing home improvement companies in the industry, we'd love to hear from you. In this role, you will contact homeowners, set qualified appointments for our sales team, follow up on leads, and help deliver an excellent customer experience.
NewSenior Manager, Call Center Nielsen Holdings LtdSenior Manager, Call CenterTampa, FLBudget & Capacity Planning: You will build practical capacity models to manage agent headcount and shift schedules for outbound campaigns while monitoring team expenditures and aligning operational costs with the annual budget. In this role, you will hold full operational and strategic accountability for the Business Unit by defining the roadmap, driving cost-efficiency, and developing data-driven capacity models to scale outbound campaign performance across the call center.
Call Center Manager (Remote) Dermafix SpaCall Center Manager (Remote)St. Petersburg, FLRemote$3,000–$5,000Sheffa Group LLC, owners of multiple upscale medical spas like DermaVe, Ageless, Timeless, Skinfinity, etc. is committed to delivering exceptional experiences in the beauty and wellness industry, offering state-of-the-art services in a luxurious environment. We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance, improve outbound sales conversion, support marketing efforts, increase appointments and bookings, and consistently meet or exceed sales quotas.
Call Center Representative Dunhill Professional Search of Wilmington, Inc.Call Center RepresentativeSt. Petersburg, FL$17.75 / hourFull timeThis role supports customer satisfaction and service level agreement adherence by completing daily operational tasks, assisting with transaction processing, researching customer issues, documenting interactions, and helping resolve processing errors in accordance with established program guidelines. Log new cases and update existing cases to document each customer interaction conducted by phone, email, or web chat in the web-based agent desktop application.
Call Center Representative PostcardManiaCall Center RepresentativeClearwater, FloridaAre you interested in joining one of Tampa Bay’s Top Workplaces (for 13 years running!) that provides on-the-job training and a fun, high-energy atmosphere? Your job is simple but powerful: make a great first impression, spark a little excitement, and pass the conversation to one of our expert sales reps.
Call Center Representative HiregyCall Center RepresentativeLakeland, FLHandle a high volume of inbound credit card support calls, providing accurate information and resolving member inquiries efficiently. Deliver exceptional customer service by professionally de-escalating concerns and resolving issues independently whenever possible.
NewPersonal Lines P&C Call Center Supervisor Safepoint MGA, LLCPersonal Lines P&C Call Center SupervisorTampa, FLCompensation and Benefits We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. Develop and lead a team of Customer Service Representatives to ensure the highest level of customer service is provided and that the customer service integrity established by the company is adhered to and enforced.
Call Center Collections Manager MCI CareersCall Center Collections ManagerTampa, FloridaMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Intern, Gateway Call Center- Fall Semester Crisis Center of Tampa BayIntern, Gateway Call Center- Fall SemesterSouth Florida Terraces, FLCustomer Service (Internal & External)- Recognizes and attends to important details with accuracy and efficiency; treats customers courteously; responds to customer requests in a timely manner; elicits feedback from customers to monitor their satisfaction; considers both short and long-term interests of the customer in making service decisions; proactively identifies customer needs; takes responsibility to resolve customer complaints; takes business or personal risks to serve customers' long-term interests; creates strategies to help the organization serve customers more effectively. The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems.
Call Center Representative Ultimate Staffing ServicesCall Center RepresentativeTampa, FloridaRemote$17–$21 / hourThe Call Center Representative (CCR) is responsible for handling both inbound and outbound phone calls, providing support, documenting information, and resolving issues. The CCR will interact with clients, technicians, and internal teams, utilizing a variety of TailWind systems, to ensure seamless service delivery.
Call Center Collections Supervisor MCI CareersCall Center Collections SupervisorTampa, FloridaMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Customer Service for Our Inbound Call Glass Service Center Glass DoctorCustomer Service for Our Inbound Call Glass Service CenterTampa, FloridaCOMPANY DESCRIPTION At the Glass Doctor of Tampa Bay, we want our teammate’s tenure here, whether 2 years or 20 years, to be a positive experience and bright spot in their career, so our guiding philosophy to accomplish that goal comes from a Zig Ziglar quote: “You can have everything in life that you want if you will just help enough other people get what they want.”. It may sound a little bit cliché but at the Glass Doctor we passionately believe the key to our continuing success is to assemble a team of people that share a common set of values and then let them accomplish great things; not the least of which is to create a secure, supportive and well-compensated working environment.