Pharmacy Technician - Customer Care Specialist Onco360Pharmacy Technician - Customer Care SpecialistBuffalo, New YorkRemoteOnco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturer s. Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.
Customer Care Coordinator TruGreen Companies L.L.C.Customer Care CoordinatorOrchard Park, NY$31,819–$58,865 / yearCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Customer Care Coordinator TruGreenCustomer Care CoordinatorOrchard Park, New YorkCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Customer Care Advocate IA - Buffalo Univera HealthcareCustomer Care Advocate IA - BuffaloBuffalo, New YorkSummary: The Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Customer Service Supervisor (Healthcare) CentivoCustomer Service Supervisor (Healthcare)Buffalo, New YorkHeadquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. The Supervisor ensures service levels and client SLAs are consistently met, escalations are resolved with urgency and care, and every member interaction reflects Centivo's commitment to high-quality, personal support.
Customer Service Representative Independent HealthCustomer Service RepresentativeBuffalo, NYThe CSR is called on to research complex issues pertaining to benefits, claims, plans, and eligibility across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the member. Must demonstrate proficiency in balancing keyboard accuracy with speed, the ability to correctly transmit data, and the ability to work efficiently while producing excellent customer service experiences.
Customer Service Support Associate - Bob Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob SquadAmherst, NYAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
Customer Service Teammate GO Car WashCustomer Service TeammateEast Amherst, New YorkThis includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride.
Customer Service Coordinator starting at 18 hourly Raymours Furniture Co IncCustomer Service Coordinator starting at 18 hourlyBuffalo, NYWe pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication.
Senior Analyst, Member Care Workforce Analytics Centivo CorpSenior Analyst, Member Care Workforce AnalyticsBuffalo, NYResponsibilities include: Working under the guidance of the leader of Analytics and Reporting, this role will: Create and maintain a capacity plan for the contact center that includes short- and long-term workload forecasts and staffing allocations required to meet contact center goals. Reporting to the Analytics and Reporting team, this position involves creating and maintaining capacity plans, performing deep-dive analytics on call center operations to uncover opportunities for improvement and efficiency, and ensuring service level targets are met.
Customer Service Representative Independent Health AssociationCustomer Service RepresentativeBuffalo, New YorkThe CSR is called on to research complex issues pertaining to benefits, claims, plans, and eligibility across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the member. Must demonstrate proficiency in balancing keyboard accuracy with speed, the ability to correctly transmit data, and the ability to work efficiently while producing excellent customer service experiences.
NewCustomer Service Associate II CGI GroupCustomer Service Associate IIBuffalo, NYThree years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeBuffalo, NYFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Customer Service Rep Scherer ElectricCustomer Service RepHamburg, NY$18–$23 / hourFull timeOur high-quality service has been recognized many times and is displayed by our impressive list of accolades which includes the Hamburg Chamber of Commerce Leadership Award in 2007, BBB Torch Award for marketplace excellence in 2008, the Home Services Hall of Fame for market dominance and service company of the year in 2010, and the Eaton Contractor 10 Year Award in 2019. Each day, you will communicate directly with customers, handle scheduling and service requests, and ensure the workflow runs smoothly for both clients and electricians.
Customer Service Representative Sealing DevicesCustomer Service RepresentativeLancaster, New YorkListen closely to customer needs and use your technical knowledge to recommend sealing solutions that perform in demanding aerospace, defense, and government environments. Ability to work in both office and production environments may involve moderate noise levels, temperature variation, and use of personal protective equipment (PPE) when required.
Customer Service Representative Window WorldCustomer Service RepresentativeDepew, New YorkCompany Overview Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Day-to-day, CSRs will manage a high volume of inbound/outbound calls and work within a customer relations management CRM to schedule appointments and record customer data.
Customer Service Representative Professional Plastics IncCustomer Service RepresentativeOrchard Park, NYThis position is responsible for managing customer accounts, coordinating order fulfillment, and ensuring a smooth and positive customer experience in a fast-paced environment. Position Summary: The Customer Service Representative plays a key role in delivering excellent client support and maintaining strong customer relationships.
Customer Service Repsentative BestSelf Behavioral Health IncCustomer Service RepsentativeOrchard Park, NYThe Customer Service Representative (CSR) is responsible for the day to day operations of the front offices of various BestSelf Behavioral Health programs. The CSR is expected to perform the secretarial, clerical, data entry and processing duties of their respective program.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistBuffalo, New YorkRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Retail Customer Service Specialist Dick's Sporting Goods IncRetail Customer Service SpecialistAmherst, NY$17–$24 / hourPromote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
NewCustomer Service Representative Reimer Home ServicesCustomer Service RepresentativeBuffalo, NY$19–$23 / hourFor over 100 years, Reimer Home Services has been the go-to name for HVAC, plumbing, and electrical services across Buffalo and Western New York. We're hiring a Customer Service Representative who's passionate about helping people and thrives in a fast-paced, collaborative environment.
NewCustomer Service Associate Walgreens Boots AllianceCustomer Service AssociateNiagara Falls, NYModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
NewCustomer Service Associate - Temporary Walgreens Boots AllianceCustomer Service Associate - TemporaryBuffalo, NYModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Supervisor, Technical Customer Support Tesla IncSupervisor, Technical Customer SupportBuffalo, NY$72,000–$108,000 / yearIn this role, you will build and maintain strong relationships across internal departments including Energy Operations, Finance, Legal, Interconnections, Pre PTO, Property and Title and work cross-functionally with those teams to resolve issues, drive continuous improvement, and eliminate root-cause defects. Tesla Technical Customer Support Supervisors are proactive, hands-on leaders who guide a team of 16-22 Technical Customer Support Specialists toward delivering exceptional customer experiences.
Supervisor Member Care Centivo CorpSupervisor Member CareBuffalo, NYQualifications Required: Minimum 3 years of supervisory or management experience in a customer service or operations environment Minimum 2 years of experience in a TPA, health insurance, or employee benefits setting Working knowledge of CPT codes, ICD-9/ICD-10 coding, and medical terminology Demonstrated ability to communicate professionally in both written and verbal formats Experience working in a regulated environment with adherence to HIPAA and/or data privacy requirements Proficiency in Microsoft Office and the ability to learn new proprietary systems High school diploma required Preferred: Associates or bachelors degree in a related field Experience with call center platforms or CRM/ticketing tools Familiarity with self-funded employer health plan structures and ERISA-governed benefit plans Work Location Buffalo-based office Leadership Skills & Behaviors Business Acumen - A keenness and quickness in understanding and dealing with a business situation in a manner likely to lead to a good outcome. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.
Customer Success Manager II Criteo TechnologyCustomer Success Manager IIBoston, New YorkWork cross-functionally with Account Strategy and Operations (Technical Solutions, Analytics, Creative Services, AdOps) teams to coordinate higher-complexity implementations such as A/B testing or custom creative builds . Coordinate set-up of new advertising campaigns and updates to existing campaign settings (i.e. creative, audience targeting, tracking) within Criteo’s Commerce Growth platform, ensuring a high level of quality and accuracy .
Resident Care Aide - Home Health Aide (HHA) ElderwoodResident Care Aide - Home Health Aide (HHA)West Seneca, NY$16.50–$18.02 / hourIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Ability to assist residents with Daily Living Activities as needed that may include meal assistance, grooming, medication management, showering, dressing/undressing, toileting, skin care.
Resident Care Aide ElderwoodResident Care AideWilliamsville, NY$16.50–$18.02 / hourIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Ability to assist residents with Daily Living Activities as needed that may include meal assistance, grooming, medication management, showering, dressing/undressing, toileting, skin care.
NewMemory Care Program Specialist ElderwoodMemory Care Program SpecialistCheektowaga, New YorkFull timeIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Bachelor’s degree in Recreational Therapy, Education or related field OR Certified Occupational Therapist (COTA) OR Associates Degree (example COTA) with 1-2 years of experience in long term care Activities OR 1-2 years’ experience in recreational programming in another field.
Bilingual Patient Care Specialist International Rehabilitative Sciences IncBilingual Patient Care SpecialistBuffalo, NYGeneral office environment that requires frequent or continuous periods of talking, sitting, keyboard entry and repetitive motion of the hands/wrists, and good general vision and hearing. This in-office role involves working directly with customers both in person and over the phone regarding RS Medical products and services.
Customer Service Manager RouteGenieCustomer Service ManagerBuffalo, New YorkCulture of Collaboration & Improvement: You’ll work alongside a team of passionate problem-solvers who share knowledge freely, celebrate wins together, and push each other to do their best work. Proven Results, Fast Innovation: Our platform empowers customers to complete more trips with the same fleet, cut down on no-shows, and improve billing accuracy.
NewCustomer Service Representative I OneBridge BenefitsCustomer Service Representative IBuffalo, NYWith training, CSR Is are expected to demonstrate in-depth knowledge of core offerings, including Health Reimbursement Arrangements (HRA), Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Individual Coverage Health Reimbursement Arrangements (ICHRA), and the Retirement Health Savings Program (RHSP). The Opportunity: We're looking for a Customer Service Representative I (CSR I) to join our Customer Care Center who will serve as the first point of contact for customers, providing support and solutions via phone, secure messages, and text.
GreenDrop Customer Service Attendant - Floater CK Hutchison Holdings LtdGreenDrop Customer Service Attendant - FloaterAmherst, NY$16.86–$21.07 / hourBy partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. Our training department / Savers University develops and delivers robust training to every team member across our organization from new hires to senior executives.
CLUB Customer Service Outfitter - Part Time BPS Direct LLCCLUB Customer Service Outfitter - Part TimeCheektowaga, NY$16–$18.75 / hourThe CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.
Customer Service Representative | Technical Support Charter Communications IncCustomer Service Representative | Technical SupportAmherst, NY$20–$25.25 / hourExperience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center. Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more.
Medical Secretary (Care Assistant Professional) UBMD NeurologyMedical Secretary (Care Assistant Professional)Buffalo, NY$17–$22Creates accurate patient records by filing, preparing new charts, placing test and procedure results within the EMR system and ensuring all necessary documentation from other practices are in place prior to patient visits. Schedules/reschedules and confirms appointments in a timely manner, managing the designated provider's schedule, including students and technicians (if applicable).
Patient Care Coordinator LUX InfusionPatient Care CoordinatorBuffalo, New YorkWhile performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others.
Lead Resident Care Supervisor (LPN) ElderwoodLead Resident Care Supervisor (LPN)Cheektowaga, New YorkFull timeIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. The Lead Resident Care Supervisor (LPN) supports and ensures the health and well-being of our residents by assisting the DON with overall staffing, staff training and development, and management of personnel in the Nursing department.
Customer Service Representative WestinghouseCustomer Service RepresentativeOrchard Park$20–$24 / hourTemporaryAddress and resolve customer inquiries and concerns, ensuring follow-up and complete resolution * Manage daily activities related to utility billing, including account setup, maintenance, and closure * Provide support on billing inquiries, disconnection notices, and utility/vendor contract matters * Maintain accurate and up-to-date customer records within CRM and billing systems * Monitor account activity and identify discrepancies or issues requiring attention * Analyze recurring customer concerns and recommend process improvements to enhance service delivery * Help with special projects and contribute to ongoing operational and process improvement projects Qualifications: * Associate degree or equivalent experience (at least 4 years in acustomer-facing role) We prefer experience in energy or utilities, but we do not require it. WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service.
Insurance Customer Service Representative TrueCut InsuranceInsurance Customer Service RepresentativeBuffalo, NYYou will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. Genuine commitment to delivering exceptional customer experiences and building lasting relationships.
Customer Service Lead 19-21 hourly Raymours Furniture Co IncCustomer Service Lead 19-21 hourlyBuffalo, NYCustomer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management). https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2025/1/clientdata_1147511/17/1555/395a1ba7-098e-4321-9995-e7770996098d.docxhttps://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf.
Office Manager Primary Care Neighborhood Health Center MSMH Catholic Health SystemOffice Manager Primary Care Neighborhood Health Center MSMHNiagara Falls, NYExposed to a variety of electro-mechanical hazards, odorous chemicals and specimens, housekeeping cleaning agents/chemicals, and unpleasant elements (accidents, injuries and illness). Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives, physicians, and satellite offices.
NewCustomer Service Teammate GO Car Wash Management CorpCustomer Service TeammateNiagara Falls, NY$16–$18 / hourPart timeThis includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride.
NewPatient Services Rep WNY Immediate Care TeamHealthPatient Services Rep WNY Immediate CareBuffalo, NY$15–$17 / hourTeamHealth has been recognized by Newsweek as one of America's Greatest Workplaces in Health Care for 2025 – Becker's Hospital Review names TeamHealth among the top 150 places to work in healthcare. Performs a variety of duties involved in greeting and directing patients, their families, vendors, pharmaceutical representatives, and other business associates.
Customer Service Delivery Advocate CarvanaCustomer Service Delivery AdvocateBuffalo, NY$20–$22 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).
FULL TIME DIALYSIS PATIENT CARE TECHNICIAN Pure Life Renal Inc.FULL TIME DIALYSIS PATIENT CARE TECHNICIANWilliamsville, NYCertification: The PCT must be certified as a hemodialysis technician by a nationally accepted certification exam within 18 months of date of hire (PLR prefers within 12 months of hire and will help you obtain this certification). The patient care technician works under the direct supervision of the licensed professional nurse to carry out technical and patient care treatment activities.
Business Development Manager Auto Care & Major Accounts Genuine Parts CoBusiness Development Manager Auto Care & Major AccountsNYMust be able to travel within assigned territory: travel to account meetings, sales meetings, and other meetings; drives long distances to make multiple sales calls daily including overnight stays as required by the territory. Communication and Customer Focus: Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships influence others through clear and persuasive communication.
Customer Service Representative Charter Communications IncCustomer Service RepresentativeCheektowaga, NY$20–$25.25 / hourAs a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Depew, NYThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Specialist Sherwin-Williams CoCustomer Service SpecialistNYThe individual selected for this role will be expected to work at Store #1461, located at: 164 Main Street, East Aurora, NY 14052 This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys customers, staff, employees, vendors, contractors, and the general public.