171 Results for

Call Center Jobs in West Hartford, CT

Jobs

Hartford, CT19 days ago

$20–$24 Per Hour

Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics, delivering best-in-class experience for all our clients, with a full understanding of the complexity of their concerns.

Hartford, CT28 days ago

$47.82–$57.41 Per Hour

A high school diploma or the equivalent plus five years of progressively responsible pipeline component repair and masonry experience including some experience in a lead capacity, or five years of progressively responsible sewer line maintenance or related experience including at least two years in a lead capacity, with demonstration of competent performance in one of the functions described in this specification. The purpose of this classification is to provide responsible utility maintenance lead and laboring work which may involve overseeing a crew in the construction and repair of water and sewer pipelines and the cleaning and maintenance of sewer pipelines.

New!

Rocky Hill, CT3 days ago

We’re searching for a highly organized, multitasking superstar with excellent customer service skills to help ensure Connecticut residents can access income replacement during medical leave—whether they’re caring for themselves or someone they love. Connecticut United Ways will continue to work with residents across all communities to co-create solutions that ensure everyone has the resources, supports, opportunities and networks they need to thrive.

New!

Hartford, CT2 days ago

Landmarks like the Mark Twain House & Museum and the Wadsworth Atheneum, the nation’s oldest public art museum, reflect the city’s deep historical and artistic roots. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities.

New!

Hartford, CT2 days ago

Landmarks like the Mark Twain House & Museum and the Wadsworth Atheneum, the nation’s oldest public art museum, reflect the city’s deep historical and artistic roots. In addition, Vituity physicians participate in our partnership model from day one, which includes profit distributions, equity ownership, and K-1 tax advantages.

Hartford, CT7 days ago

Springfield, MA30 days ago

$40,000–$50,000 Per Year

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.

Rocky Hill, CT7 days ago

The Workforce Operations Analyst uses real-time call volumes and specialized workforce management technology to forecast future call volume and to develop staff schedules to ensure optimum efficiency as well as acceptable service levels, abandon rates, and key performance indicators (KPI’s) in a 24/7/365 environment. Using specialized workforce management technology, prepares daily staffing schedule, considering planned and unplanned events (such as vacation, trainings, meetings and special projects) to ensure staffing levels meet expectations of program, clients, and funders.

New!

East Hartford, CT1 day ago

$16.94–$17.94

We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

New!

Plantsville, CT1 day ago

$16.94–$17.94

New!

East Hartford, CT1 day ago

$16.94–$17.94

New!

East Hartford, CT1 day ago

$16.94–$17.94

New!

East Hartford, CT1 day ago

$16.94–$17.94

New!

East Hartford, CT1 day ago

$16.94–$17.94

Windsor, CT13 days ago

$17.50–$23.64 Per Hour

WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. Processes customer service requests, problem inquiries and fields transactions of high-level complexity within business segment independently and proficiently.

East Hartford, CT, CT7 days ago

Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We are seeking Customer Service Representatives to serve as the first point of contact for consumers seeking assistance with program information, account access, and password resets through an online consumer portal.

Hamden, Connecticut27 days ago

$19–$19 Per Hour

The ability to multi task and have strong attention to detail is imperative to being a successful and effective member of the customer service team. We service many clients in a broad variety of industries that are in need of strong Customer Service Representatives.

Hartford, CT30+ days ago

Success in this position requires excellent communication skills, strong attention to detail, empathy, and a commitment to delivering accurate and timely call resolution. This is a high-volume, onsite call center role supporting social service programs.

East Hartford, CT30+ days ago

Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We will rely on you to actively listen to our callers and use excellent customer service skills, compassion and empathy to assist them.

Middletown, CT30+ days ago

$17.50–$23

You will serve as a helpful point of contact for customers, answer questions about our services and available energy programs, assist with scheduling free building assessments, and ensure each customer has a clear understanding of the process. We work with commercial customers across New England to reduce their facilities' energy use, improve efficiency, lower costs, and enhance comfort for staff and visitors.

Hartford, CT30+ days ago

Respond to Exchange Call Center inquiries and complaints received by telephone, IVR, and web portal using applicable reference materials from the Knowledge Management System (KMS), Frequently Asked Questions, and other online resources to provide information as appropriate to resolve inquiries and complaints. Escalate inquiries or complaints as needed to a Tier 2 Call Center Representative and for transfer to Tier 3 staff, the Exchange, DSS Benefits Center, OHA, CID, and other consumer support resources as appropriate.

New!

East Hartford, CT3 days ago

$17–$19.94

Job Title: Call Center / Customer Service We are seeking Customer Service Representatives to support incoming customer inquiries as the first point of contact. In this role, you will assist with program information, account questions, and password reset support for the online consumer portal.

Hartford, CT30+ days ago

This role requires strong customer service skills, empathy, attention to detail, and the ability to resolve inquiries accurately and efficiently in a high-volume call center environment. As a Customer Care Specialist, you will serve as the first point of contact for individuals seeking information related to social service programs.

Hartford, CT30+ days ago

Oversee passenger trip requests manually or through the use of an automated system to achieve system goals (productivity, on-time performance, efficiency, minimum ride lengths, etc.), considering operator and vehicle availability and vehicle capacity types. Talent Requirements: Minimum of three (3) years experience as the supervisor/manager of a large urban Call Center operation handling more than 25,000 calls per month.

New!

E Hartford, CT6 days ago

$19.94–$19.94

Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions. This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.

Hartford, Connecticut30+ days ago

Company: Precision Human Resource Solutions, Inc. (CT\MA\RI)Contract Contact: CT/MA/RI CareersOffice Email: InfoNE@precisionhr.netOffice Phone: 860-756-5626Office Address: 101 Centerpoint Drive, Suite 102, Middletown, CT 06457. * Maintain records for the transportation department including student roster, route sheets, transportation changes, alternate schedules, accident reports, and database etc.

New!

CT6 days ago

Remote

The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts.

New!

E Hartford, CT1 day ago

$21–$21

Rocky Hill, CT21 days ago

$24–$26.60 Per Hour

Spanish- or Portuguese-speaking applicants who are hired and pass certificationafter 90 days on the jobwill get an additional $.75 per hour (an additional $1.50 per hour for both languages). ?? Join Our 211 Crisis Contact Center Team!??Are you calm under pressure, compassionate at heart and ready to make a real difference?

EAST HARTFORD, CT30+ days ago

Our company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift. Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries.

New!

Hartford, CT4 days ago

The successful candidate will be responsible for the following: Handle incoming and outgoing Proxy Solicitation and Information Agent calls. The successful candidate will demonstrate the following experience, skills and behaviors: 1-3 years of high-volume call center experience.

hartford, CT30+ days ago

Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns. Respond to customers via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.

Windsor, CT25 days ago

$152,960–$169,960 Per Year

Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. At Eversource, you'll be working for New England’s largest energy delivery company, serving more than 4 million electric and natural gas customers in Connecticut, Massachusetts and New Hampshire.

Springfield, Massachusetts30+ days ago

New!

Hartford, CT1 day ago

$120,100–$251,600 Per Year

Orchestrate integrated L1–L5 commissioning plans, align long-lead/FAT/SAT milestones with the IMS, and drive cross-functional coordination across electrical, mechanical, controls, and low-voltage systems, ensuring evidence-based turnover and operational reliability. Contributes to design reviews, ensuring reliability and operations needs are reflected; validates interfaces across electrical, mechanical, life safety, fire suppression, controls, and Oracle-managed low-voltage systems.

New!

Hartford, CT4 days ago

$171,500–$307,500 Per Year

Experience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

Hartford, CT12 days ago

$144,000–$241,000 Per Year

As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.

New!

Bloomfield, CT1 day ago

$41,600–$50,000 Per Year

The "Estimate of Total Expected Annual Earnings" listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. This role will have a combination of inbound and outbound calls, chats, and emails from customers who have already expressed interest through our marketing channels—but it also includes a significant outbound component focused on follow-up, confirmations, and appointment setting.

Berlin, CT30+ days ago

$61,650–$68,500 Per Year

Customer requests may include and are not limited to new installations, upgrades, and removal of electric service. Individual will receive and process incoming customer requests over the telephone, web and email; and will ensure all requests are in usable form including complete customer information, contractor information, billing information, primary point(s) of contact, and description of work. The Electric Service Support Center Technician plays a critical role in delivering a best‑in‑class customer experience for predominantly contractors and electricians needing electric service to residential homes and businesses.

CT11 days ago

Remote

In lieu of AWS Connect, experience with any Contact Center as a Service (CCaaS) platform such as Azure Contact Center, Genesys Cloud CX/3CX, Twilio, NICE CXone, Five9, Talkdesk, Cisco Webex Contact Center/Webex CC, Aircall, GoToConnect/GTC, RingCentral, Vonage Contact Center. Administer and support cloud-native infrastructure powering Telecommunication systems, with a strong focus on AWS-hosted services, including AWS Connect, EC2, and S3.

New!

Hartford, CT1 day ago

$161,700–$338,500 Per Year

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Acting as a force multiplier, the CoS drives alignment, execution rigor, and clear decision-making across OCI's global data center delivery portfolio, directly influencing infrastructure reliability, security, and growth.

New!

Hartford, CT1 day ago

$120,100–$251,600 Per Year

You will partner closely with Facilities Operations leadership, service teams, logistics, compliance, and site leadership to improve execution quality, maintain strong process discipline, and ensure the site-support model scales with operational complexity. Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter.

New!

Hartford, CT5 days ago

Remote

$122,800–$184,200 Per Year

Expertise in Contact Center technologies (e.g., Contact Center, Workforce Management, Amazon Connect) and Voice Bots/Conversational AI, including delivery through Cloud Formation Templates and platform enablement using Infrastructure as Code (IaC). Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.

hartford, CT30+ days ago

Responsible for driving service excellence, managing daily operations, and ensuring compliance while handling escalations and improving client experience. • Experience in transfer agency, brokerage operations, or investment services (REQUIRED) .

New!

Hartford, CT1 day ago

$161,700–$338,500 Per Year

Leads major expansion initiatives, serves as the senior executive liaison across regions, develops partnerships, and manages the full lifecycle of hardware assets—overseeing installations, maintenance, and procurement, approving large investments, and directing audits to optimize efficiency, security, and scalability. Responsible for very large or complex data center sites across multiple regions or countries and defines the group wide strategy for performance monitoring, aligning KPIs and objectives to drive global efficiency, uptime, and customer satisfaction.

New!

Hartford, CT1 day ago

$97,500–$199,500 Per Year

This role helps keep site operations organized, responsive, and audit-ready by coordinating administrative workflows, supporting maintenance and facilities processes, managing records, and helping site teams stay aligned on scheduling, communications, and operational support needs. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Springfield, MA15 days ago

Remote

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. Detailed Job Description: Nice CXOne Architecture Analyze the requirements and build the infrastructure, IVR systems and all the configurations required in the system.

New!

Hartford, CT1 day ago

$97,500–$199,500 Per Year

This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

New!

Hartford, CT6 days ago

$124,600–$255,900 Per Year

Deloitte's Center for Health Solutions (DCHS) is seeking a Senior Research Leader to drive innovative thought leadership, support our teams, serve our clients, develop impactful collaborations in the market, and elevate the voice of Deloitte in life sciences and the health care industry. Help support and enhance an always-on distribution system (segmented audiences, executive moments that matter, enablement packaging, and digital/multimedia assets) so business leaders receive relevant and timely insights when they can act.

New!

Hartford, CT1 day ago

$97,500–$199,500 Per Year

Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

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Call Center Jobs in West Hartford, CT

Customer Service Representative Prodware Solutions

Utility Maintenance (Limited to Command Center - Utility Services employees) MDC

Connecticut Paid Family Medical Leave (CTPFML) Contact Center Specialist United Way of Connecticut Inc

Physician Pipeline - Hospital Medicine - Saint Francis Hospital and Medical Center Vituity

Physician - Emergency Medicine - Saint Francis Hospital and Medical Center Vituity

Physician - Hospital Medicine - Saint Francis Hospital and Medical Center Vituity

Outside Sales Representative Sunbelt Rentals

Workforce Operations Analyst United Way of Connecticut Inc

Music Sales Advisors Music & Arts

PT Senior Sales Associate Store 089 Music & Arts

Instrument Sales Associate Music & Arts

Music Sales Associate Music & Arts

Music Sales Rep Music & Arts

Music Sales Expert Music & Arts

Call Center Customer Service Representative Waste Management Inc

Customer Care/Call Center Specialist MMC Group

Call Center Representative Ultimate Staffing Services

Customer Care/Call Center ^ Customer Care Specialist ^ Inter Veterans Sourcing Group

Call Center Specialist MMC Group

Call Center Representative/Inside Sales Artis Energy Solutions

Call Center Representative- CT MMC Group

Call Center / Customer Service - East Hartford, CT 06108 Amicis Global

Customer Care/Call Center $21/hr Veterans Sourcing Group

Call Center Manager MV Transportation Inc

Call Center Representative, E Hartford (onsite) Hire Evolution Consulting

Call Center Representatives $17.25/hr Precision HR Solutions

Call Center Specialist - Remote - Part-Time (22.5hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21/hr Community Health Center Inc

Call Center - E Hartford, CT Hire Evolution Consulting

Call Center Representative (211 Contact Center Specialist Crisis) - 3rd Shift Hybrid United Way of Connecticut Inc

Logistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 3rd shift UPS

Call Center Representative Bilingual Equiniti Ltd

Inbound Call Center Reps - Financial Transfer Agent Dept. iShare Inc

Manager, Contact Center, Residential and Business (Hybrid Schedule) Eversource

EMS Call Receiver AMR

Principal Data Center Commissioning Lead - Saline, MI Oracle

Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu Ltd

PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu Ltd

Scheduling Specialist (Contact Center) JP Carroll Roofing

Technician C, Electric Service Support Center (SW) Eversource

Contact Center as a Service/AWS Connect System Administrator Senior TekSynap Corp

Chief of Staff, Data Center Facilities (Nashville, TN) Oracle

Data Center Senior Critical Facilities Manager (M3) Oracle

AWS Cloud Engineer - Contact Center REMOTE AVAILABLE The Hartford Insurance Group Inc

Transfer Agency Contact Center Supervisor iShare Inc

Senior Director, Data Center Operations - Port Washington, WI Oracle

Office & Facilities Coordinator - Data Center Facilities Operations - Michigan Oracle

Consultant | Network | Contact Center Speech Technologies IMCS Group Inc

Senior Data Center Facilities Development Manager I Oracle

Senior Manager 1: Research Leader - Deloitte Center for Health Solutions Deloitte Touche Tohmatsu Ltd

Manager, Data Center Facilities Engineering - Mechanical Oracle

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