Call Center Representative (211 Contact Center Specialist Crisis) - 3rd Shift Hybrid United Way of Connecticut IncCall Center Representative (211 Contact Center Specialist Crisis) - 3rd Shift HybridRocky Hill, other$24–$26.60 / hour2-1-1 Crisis Contact Center Specialist – Third Shift |Location: Rocky Hill, CT (Hybrid after training) |Schedule: Third Shift | Typically 11:00 PM – 7:00 AM |Pay: $24.00/hour + $4.00 shift differential for qualified hours worked Be the Lifeline Someone Needs – Join Our 211 Crisis Contact Center Team! Connecticut United Ways will continue to work with residents across all communities to co-create solutions that ensure everyone has the resources, supports, opportunities and networks they need to thrive.
Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsConnecticutThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
NewAppointment Scheduling - Call Center Hamilton ConnectionsAppointment Scheduling - Call CenterEast Haven, CTIn this role, you will be responsible for handling client inquiries and scheduling appointments. Responsibilities for Call Center: Manage incoming customer calls with a positive attitude.
Medical Call Center Representative Jim HartMedical Call Center RepresentativeShelton, Connecticut$22.50 / hourIn this role, you will serve as the first point of contact for patients across multiple medical offices, assisting with incoming calls, appointment scheduling, cancellations, and general inquiries. Relay accurate and detailed messages to office staff and collaborate with receptionists, nurses, providers, managers, hospitals, pharmacies, and laboratories.
Veterinary Client Service Representative - Call Center Pieper VeterinaryVeterinary Client Service Representative - Call CenterMiddletown, CT$18.75–$24.75 / hourWe know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking a kind, compassionate, and detail-oriented Call Center Client Service Representative to join our fantastic team of veterinary professionals in our Specialty, Emergency and Primary Care practice in Middletown, Connecticut . Environment of Collaboration: Our VECCS Level 1 Certified Hospital includes specialists in Emergency & Critical Care, Neurology, Internal Medicine, Radiology, Surgery, and Exotics and a full staff of experienced Emergency and Primary Care Veterinarians.
Call Center Representative (PT) Uncle Gs Management Corp.Call Center Representative (PT)Port Jefferson Station, NYThe ideal candidate will be a strong communicator who enjoys helping others, resolving concerns, and assisting customers with general catering questions and requests. This position is responsible for handling a high volume of inbound and outbound calls while providing exceptional service to every customer.
Call Center Customer Service Rep CORNELL SCOTT-HILL HEALTH CORPORATIONCall Center Customer Service RepNew Haven, CTThe Call Center Customer Service Representative will remain knowledgeable about and proficient at using the scheduling module of CS-HHC's practice management system so that he/she can schedule patient appointments efficiently, and will also remain familiar with the requirements of CS-HHC's Sliding Fee Program and the various health plans accepted by CS-HHC. The Call Center Customer Service Representative will take incoming telephone calls in a timely manner and respond to caller inquiries in a friendly, helpful and comprehensive manner.
Call Center Representative/Inside Sales Artis Energy SolutionsCall Center Representative/Inside SalesMiddletown, CT$17.50–$22 / hourYou will serve as a helpful point of contact for customers, answer questions about our services and available energy programs, assist with scheduling free building assessments, and ensure each customer has a clear understanding of the process. We work with commercial customers across New England to reduce their facilities' energy use, improve efficiency, lower costs, and enhance comfort for staff and visitors.
Room Service Call Center Representative Saint Francis Health SystemRoom Service Call Center RepresentativeNew Haven, CTJob Summary: Responsible for obtaining meal orders from patients over the phone by verifying physician diet orders, entering meal selections or tube feeding into CBORD, and assisting patients with making selections which are appropriate for their diet order. Generates tray tickets with patient meal selections according to preferred mealtimes; utilizes computer reports to call patients that need assistance with ordering meals.
NewCall Center Representative, E Hartford (onsite) Hire Evolution ConsultingCall Center Representative, E Hartford (onsite)E Hartford, CT$19.94Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions. This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.
NewCustomer Service Rep.-Call Center Advanced Behavioral Health, IncCustomer Service Rep.-Call CenterMiddletown, CTReceives last minute schedule changes from DCF, Provider or Parent and makes the necessary applicable routing changes in the Route Genie tracking software; Working with Transportation Manager to address service issues; Maintain logs of the calls received and transportation cancellations or no-shows and will enter data into spreadsheets and databases as needed; Processes the routing and dispatching activities and assigns drivers to routes; may contact drivers to alert them of time sensitive schedule changes. Must have exceptional communication skills and a great customer service attitude at all times; Strong data entry and computer skills including MS Office (excel, word, outlook) and dispatch software; Knowledge of grammar and punctuation; Learning and mastering our transportation scheduling software system; Must be able to work in a fast-paced environment, quickly respond to changes in schedules and be able to meet critical deadlines each day with confidence and a positive attitude.
Call Center Scheduler FPP Griffin Faculty Practice PlanCall Center Scheduler FPPDerby, CTPart timeIdentifies potential gaps in care, including need for annual preventative visits, and schedules as needed. • Refer patients as needed to Griffin Faculty Physician and Griffin Hospital resources.
Call Center Remote- CT Gainwell Technologies LLCCall Center Remote- CTCTRemote$29,100–$41,600 / yearGainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
Call Center Representative Southwest Community Health CenterCall Center RepresentativeBridgeport, CTSUMMARY: The Call Center Representative serves as a key point of contact for patients, clinical staff, and the public, delivering exceptional customer service in a fast-paced call center environment. This role is responsible for accurately scheduling patient appointments, performing efficient data entry, and managing a high volume of incoming calls.
Call Center Scheduler FPP Griffin Health Services CorporationCall Center Scheduler FPPDerby, CTIdentifies potential gaps in care, including need for annual preventative visits, and schedules as needed. Refer patients as needed to Griffin Faculty Physician and Griffin Hospital resources.
NewCall Center Representative (Southington, CT) GT Independence CareersCall Center Representative (Southington, CT)Southington, ConnecticutGT Independence is a family-founded, leading national Financial Management Services (FMS) provider that supports individuals participating in self-direction programs, helping them manage their long-term care and support services at home and in community-based settings. Dedicated to promoting personal choice, independence, and quality of life, GT Independence delivers reliable, person-centered financial and administrative services that empower individuals to direct their own care.
Call Center Administrator AmentumCall Center AdministratorConnecticutAs a Call Center Administrator, you will be responsible for daily service requests called in or entered by site personnel: Primary point of contact for all site related service requests called in or entered by site personnel. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
NewFacilities Operations Center Manager Yale UniversityFacilities Operations Center ManagerNew Haven, CT$92,000–$146,750 / yearDirects the Facilities Operations Center, providing interface with both internal and external departments, emergency response services, dispatch services, work order input, preventative maintenance, work order maintenance and administrative support 24/7 for the Central, YSM and West Campuses, satellite facilities and other department initiatives. Manages initiatives associated with campus-level system performance and building automation systems, which may include system scheduling, programming, control system enhancements and software updates, metering, load shed activities, alarm management, seasonal energy management issues and overall control system management.
Scheduler, YM CARE Center Yale UniversityScheduler, YM CARE CenterConnecticutWithin a team-based organizational structure and following department/specialty algorithms, the Scheduler critically evaluates the nature and urgency of scheduling requests to provide comprehensive clinical ambulatory scheduling for providers within the department/specialty utilizing the EPIC scheduling system. Required Education and Experience Four years of related work experience, two of them in the same job family at the next lower level, and a high school education; or two years of related work experience and an Associate degree; or an equivalent combination of experience and education.
Contact Center Trainer Ion BankContact Center TrainerNaugatuck, ConnecticutThis role partners with call center leadership to ensure new hires and existing team members have the knowledge and skills necessary to provide exceptional customer experience and achieve operational goals. At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals.