Call Center Representative - Salt Lake City UT (VE26081033UT) The Bowen Group - VEOCCCall Center Representative - Salt Lake City UT (VE26081033UT)Salt Lake City, UTFull timeEmployees may be exposed to discussions involving suicide and self-harm, threats of violence, domestic violence, sexual assault, child abuse or neglect, animal abuse or neglect, substance abuse, severe mental health crises, homelessness, grief and loss, serious illness, financial hardship, and other highly sensitive or disturbing subject matter. You must also be able to troubleshoot any technical issues that may arise while using your Government-Issued Equipment (GFE).Must be able to view, read, and interpret information displayed on computer screens for extended periods, including simultaneously navigating multiple applications and reviewing detailed information accurately.
Healthcare Call Center Representative (Temp-To-Perm) Ivy RehabHealthcare Call Center Representative (Temp-To-Perm)Salt Lake City, UTRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that "feels local" from giving pinpoint directions, to sharing information about a specific provider or clinic.
Call Center Team Lead Serenity Mental Health CentersCall Center Team LeadSalt Lake City, UTYou'll spend your day on the floor working alongside the team, providing real-time coaching, reinforcing best practices, assisting with escalations, and partnering closely with Supervisors to improve individual and team performance. Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences.
NewHealthcare Call Center Representative (Temp-to-Perm) IvyrehabHealthcare Call Center Representative (Temp-to-Perm)Salt Lake, UtahRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
Healthcare Call Center Representative (Temp-to-Perm) IVYREHAB Network IncHealthcare Call Center Representative (Temp-to-Perm)Salt Lake City, UTRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that "feels local" from giving pinpoint directions, to sharing information about a specific provider or clinic.
Registered Nurse: Telephone Triage Call Center Accede Solutions IncRegistered Nurse: Telephone Triage Call CenterWest Valley, UTAssesses patients' needs, appropriately dispositions cases, collaborates with the clinic and hospital-based providers to renew electronic prescriptions, identifies hospital and community resources, consultations and referrals, and preforms nursing follow-up activities. Uses the nursing process, input from physicians, and Sutter Health's approved telephone nursing guidelines and protocols to maintain highly efficient operations, to provide quality care, and to ensure positive patient outcomes.
Outbound Call Center Rep (Remote) CVS Health CorpOutbound Call Center Rep (Remote)UTRemote$15–$26.93 / hourAs a Member Engagement Coordinator you will contact members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and schedule a free in-home or virtual healthcare evaluation. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeSalt Lake City, UTRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
NewCall Center Representative Ascensus LLCCall Center RepresentativeSalt Lake City, UTRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Call Center Agent America First Credit UnionCall Center AgentRoy, Utah$16–$18 / hourProvides information to members on accounts, payments, interest rates, blue book estimates, loan options, savings investment programs, mortgage payments, stop payments, and credit bureau ratings, etc. Employees must maintain member satisfaction ratings through our net promoter scores, and display integrity based on criteria established by both department and credit union management.
Student Loan Call Center Representative ECMC Group Inc (US)Student Loan Call Center RepresentativeUTMaintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers. Under supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping or bringing the loan current.
Network Operations Center / Security Operations Center (NOC/SOC) Manager Ideal Image Development Inc (Inactive)Network Operations Center / Security Operations Center (NOC/SOC) ManagerClearfield, UT$101,000–$121,000 / yearDuties will include overseeing daily operations, managing staff schedules, coordinating with government program offices, producing program documentation, and representing operations at program-level meetings. Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications.
NewCall Handling Customer Service Manager - T7 Motorola Solutions IncCall Handling Customer Service Manager - T7UTRemote$100,000–$110,000 / yearThe Call Handling Customer Service Manager ensures we are meeting our contractual obligations, provides exceptional expertise in our software and mobile video solutions, and drives the appropriate resources to solve complex issues across our customer base. The primary responsibility of the Call Handling Customer Service Manager (CSM) is to effectively and efficiently manage the Lifecycle Service (LCS) business for their assigned customer contracts and ensure customer satisfaction with Motorola Public Safety Software Enterprise Support and Services.
Emergency Call Handling Project Manager (US Remote) Motorola Solutions IncEmergency Call Handling Project Manager (US Remote)UTRemote$110,000–$120,000 / yearBy leading Next Generation 911 (NG911) deployments, you will enable the essential collaboration between public safety agencies, defense, and enterprises that is vital to "Solving for safer". You will bring together customer-facing delivery, financial oversight, and mission-critical reliability to ensure call centers and emergency responders can operate seamlessly when it matters most.
Network Operations Center / Security Operations Center (NOC/SOC) Manager Persistent SystemsNetwork Operations Center / Security Operations Center (NOC/SOC) ManagerClearfield, Utah$101,000–$121,000 / yearDuties will include overseeing daily operations, managing staff schedules, coordinating with government program offices, producing program documentation, and representing operations at program-level meetings. Company Overview: Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications.
Biometrics (Fingerprint) Technician - On Call AmentumBiometrics (Fingerprint) Technician - On CallSalt Lake, UtahManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. . Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs. .
Biometrics (Fingerprint) Technician - On Call Amentum Services IncBiometrics (Fingerprint) Technician - On CallSalt Lake City, UTManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerSalt Lake City, UT$144,000–$241,000 / yearAs a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.
Lead Data Center Support Services Technician Oracle CorpLead Data Center Support Services TechnicianSalt Lake City, UT$31.83–$63.65 / hourDatacenter Services Operations-Network Configuration, Installation, and Augmentation: Leads the planning, risk assessment, and execution governance for large-scale network builds and migrations; validates architecture, cabling, and end-to-end connectivity. Technical Support and Trouble Shooting: Owns the escalation queue and trend analysis; directs complex investigations, establishes fix-forward plans, and ensures high-quality documentation of resolutions within SLAs.
NewSolutions Center Specialist - Full Time - Remote Experity IncSolutions Center Specialist - Full Time - RemoteUTRemote$17–$20 / hourThe primary function of this position is Workflow Operations, including monitoring the live study queue, managing radiologist workload and case assignments, identifying and responding to coverage gaps, communicating directly with radiologists, and proactively adjusting workflow based on study volume and operational needs. The Solutions Center Specialist - Workflow is responsible for supporting Clients and Radiologists while actively managing the teleradiology workflow to ensure studies are interpreted within contracted turnaround times (TAT) and service expectations.