Customer Care/Call Center ^ Customer Care Lead Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care LeadHartford, CTThis position serves as a key resource for call center representatives by providing coaching, handling escalated customer calls, supporting supervisors, and helping ensure exceptional customer service. Experience supporting healthcare, Medicaid, CHIP, managed care, insurance, or public assistance programs is a plus.
Call Center Representatives - West Hartford, CT (not sales based) CQ PartnersCall Center Representatives - West Hartford, CT (not sales based)West Hartford, ConnecticutThe successful candidate will be able to accept ownership for effectively solving patient issues, complaints, and inquiries, keeping patient satisfaction at the core of every decision and behavior. Busy Ophthalmology practice with 10 locations in CT, looking for Call Center Associates to join our team in East Hartford.
Call Center Marketing Specialist Yankee HomeCall Center Marketing SpecialistChicopee, MassachusettsIn this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top-rated home improvement products and services. Yankee Home Improvement , one of the best-known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives.
Sr. Call Center CSR MMC GroupSr. Call Center CSREast Hartford, CT$21 / hourThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. If you're looking for a stable weekday schedule, competitive pay, and the opportunity to help people every day, apply today and join a team where your customer service skills truly make a difference.
Customer Care/Call Center ^ Customer Care Specialist ^ Inter Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care Specialist ^ InterHartford, CTIn this role, you'll serve as the first point of contact for applicants and recipients of social service programs, providing accurate information, resolving inquiries, and delivering exceptional customer service. If you're an excellent communicator who enjoys helping people and thrives in a structured, fast-paced call center environment, we'd love to hear from you.
Call Center Specialist - Remote - Part-Time (22.5hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21/hr Community Health Center IncCall Center Specialist - Remote - Part-Time (22.5hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21/hrCTRemoteThe system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts.
Call Center Specialist - Full-Time (Remote) - Bilingual Required (English/Spanish) - $21/hr Community Health Center IncCall Center Specialist - Full-Time (Remote) - Bilingual Required (English/Spanish) - $21/hrCTRemoteOrganization Information: Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.
Call Center Representative- CT MMC GroupCall Center Representative- CTHartford, CTRespond to Exchange Call Center inquiries and complaints received by telephone, IVR, and web portal using applicable reference materials from the Knowledge Management System (KMS), Frequently Asked Questions, and other online resources to provide information as appropriate to resolve inquiries and complaints. Escalate inquiries or complaints as needed to a Tier 2 Call Center Representative and for transfer to Tier 3 staff, the Exchange, DSS Benefits Center, OHA, CID, and other consumer support resources as appropriate.
Customer Care/Call Center $21/hr Veterans Sourcing GroupCustomer Care/Call Center $21/hrHartford, CTThis role requires strong customer service skills, empathy, attention to detail, and the ability to resolve inquiries accurately and efficiently in a high-volume call center environment. As a Customer Care Specialist, you will serve as the first point of contact for individuals seeking information related to social service programs.
Call center Lead Veterans Sourcing GroupCall center LeadHartford, CTSeeking an experienced Call Center Lead to support daily call center operations, assist supervisors, coach agents, and provide exceptional customer service to HUSKY Health beneficiaries. Support supervisors by handling escalated calls and assisting with daily floor operations.
Call Center Customer Service Representative Waste Management IncCall Center Customer Service RepresentativeWindsor, CT$17.50–$23.64 / hourWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. Processes customer service requests, problem inquiries and fields transactions of high-level complexity within business segment independently and proficiently.
CSR, Call Center, E Hartford, CT Hire Evolution ConsultingCSR, Call Center, E Hartford, CTE Hartford, CT$19.94We're seeking a detail-oriented professional who thrives in a fast-paced environment and enjoys helping customers while keeping operations running smoothly. Looking for an opportunity to build your administrative and customer service experience with a well-established organization?
Call Center Representative Veterans Sourcing GroupCall Center RepresentativeEast Hartford, CTDocument all interactions with consumers and properly forward calls to Call Center Leadership or other CT agencies. You will be responsible for providing program and account information, password reset assistance, and ensuring timely call resolution.
Customer Service Representative | Call Center CSR MMC GroupCustomer Service Representative | Call Center CSREast Hartford, CTAs a Customer Service Representative , you'll serve as the first point of contact for customers, providing program information, assisting with online portal password resets, and ensuring every caller receives professional, compassionate support. Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
Call Center Specialist MMC GroupCall Center SpecialistEast Hartford, CTThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We will rely on you to actively listen to our callers and use excellent customer service skills, compassion and empathy to assist them.
Call Center Representative Goodwin UniversityCall Center RepresentativeEast Hartford, CTPhysical and Mental Requirements: Work Environment None Under 1/3 1/3 to 2/3 Over 2/3 Outdoor Weather Conditions X Work with fumes or airborne particles X Work near moving mechanical parts X Risk of electrical shock X Vibration X. Physical Activity None Under 1/3 1/3 to 2/3 Over 2/3 Standing X Walking X Sitting X Talking & Hearing X Using hands/fingers to handle/feel X Climbing or balancing X Bending, pulling, pushing X Driving X.
Call Center Representative Home Genius ExteriorsCall Center RepresentativeBrecksville, OH$23–$50Our Inside Sales Reps are the powerhouse behind our marketing department, driving success by connecting with potential clients and setting our sales team up for victory. Uncapped earning potential with Weekly Pay: $17.50/hour + bonuses and uncapped commissions – the more you hustle, the more you earn!
Practice Manager, Central Intake Call Center Behavioral Health NetworkPractice Manager, Central Intake Call CenterSpringfield, MassachusettsThe Practice Manager is responsible for the day-to-day operational effectiveness, administrative oversight, and client experience across BHN’s CBHC and Behavioral Health Urgent Care: BHUC outpatient services. The Central Intake Practice Manager collaborates effectively with outpatient CBHC and BHUC clients while working closely with Access Intake, scheduling, administrative support, and crisis teams.
Call Center Associate- Life Insurance Accenture PlcCall Center Associate- Life InsuranceHartford, CTUtilizes resources and tools to accurately respond to customer inquiries and follows all documented processes and workflows provided by the client to enhance customer service and reduce customer effort operating efficiency. Handles customer service inquiries via telephone and/or email and performs variety of complex clerical or administrative support functions which require knowledge and understanding of Group Insurance policies for Life Insurance products.
Subaru BDC Call Center Consultant Mitchell SubaruSubaru BDC Call Center ConsultantCanton, ConnecticutMitchell Subaru located in Canton, Ct is focused on providing the best solutions and service for all of it's clients and is currently in need of additional team members for our Customer Care Team. We want to hire talented people who are willing to go the extra mile for our customers and who enjoy working in a friendly, fast-paced environment.
Service Call Center Representative Hartford Toyota SuperstoreService Call Center RepresentativeHartford, ConnecticutThis is a critical role that serves as the heartbeat of our service department, ensuring our customers receive timely communication and a seamless experience from the moment they book an appointment. • Schedule Success: Coordinate and book service appointments efficiently to maximize shop flow.
Call Center Representatives $17.25/hr Precision HR SolutionsCall Center Representatives $17.25/hrHartford, ConnecticutCompany: Precision Human Resource Solutions, Inc. (CT\MA\RI)Contract Contact: CT/MA/RI CareersOffice Email: InfoNE@precisionhr.netOffice Phone: 860-756-5626Office Address: 101 Centerpoint Drive, Suite 102, Middletown, CT 06457. * Maintain records for the transportation department including student roster, route sheets, transportation changes, alternate schedules, accident reports, and database etc.
NewCall Center Coordinator Caring Health Center IncCall Center CoordinatorSpringfield, MA$19.23–$24 / hourPart timeIn accordance with established procedures, receives, takes messages and forwards all incoming phone calls as appropriate (to triage nurse, interpreters, outreach, or administrative departments) in a friendly manner. Maintains current knowledge of the time requirements of various categories of patient visits, preferences and work schedules of various physicians, and any interpretation needs.
Logistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 3rd shift UPSLogistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 3rd shiftEAST HARTFORD, CTOur company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift. Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries.
Remote Health Insurance Call Center Representative (Temp-to-Hire) The MH GroupRemote Health Insurance Call Center Representative (Temp-to-Hire)Springfield, MassachusettsRemoteStrong work ethic and sense of responsibility toward teammates and customers, exemplified by punctuality and availability. The ideal candidate brings hands-on knowledge of health insurance, proven call center experience, and a genuine passion for customer service.
NewCall Center Coordinator Caring Health CenterCall Center CoordinatorSpringfield, MassachusettsIn accordance with established procedures, receives, takes messages and forwards all incoming phone calls as appropriate (to triage nurse, interpreters, outreach, or administrative departments) in a friendly manner. Maintains current knowledge of the time requirements of various categories of patient visits, preferences and work schedules of various physicians, and any interpretation needs.
Senior Director, US Employer Operations - Head of Medical Call Centers The Cigna GroupSenior Director, US Employer Operations - Head of Medical Call CentersBloomfield, CT$180,000–$300,000 / yearThis executive leader is accountable for an organization of 1,300+ direct and indirect team members, supporting more than 16 million customers, managing annual call volumes exceeding 10 million interactions, overseeing $40 million in performance guarantee commitments, and stewarding a $60 million operating budget. The position partners extensively with enterprise leaders across Operations, Technology, Product, Finance, Human Resources, Sales, and Service organizations to define and execute strategies that improve customer experience, enhance efficiency, optimize service delivery, and accelerate business performance.
NewCall Center/Reservationist Kripalu Center for Yoga & HealthCall Center/ReservationistStockbridge, MAKripalu offers a wide range of experiences for guests, ranging from day passes to multi day programs and including signature programming and training developed by Kripalu, online programs, multi-day group events, and programming delivered by visiting talent (thought leaders, presenters, and luminaries). This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities.
Inbound Call Center Reps - Financial Transfer Agent Dept. iShareInbound Call Center Reps - Financial Transfer Agent Dept.Hartford, ConnecticutiShare was founded to fill a real market need – with so much noise about cloud, big data, and information security, companies today are adopting software product after product and losing sight of which they need and why, while what they really need is credible consulting that takes the time to understand their company’s unique scenario and requirement, and then architect a solution accordingly. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns.
Inbound Call Center Reps - Financial Transfer Agent Dept. iShare IncInbound Call Center Reps - Financial Transfer Agent Dept.hartford, CTOutstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns. Respond to customers via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
Otolaryngologist – Berkshire Medical Center | $531K Guaranteed + RVU Model | 1:4 Call | Pittsfield, MA CS Berkshire Health SystemsOtolaryngologist – Berkshire Medical Center | $531K Guaranteed + RVU Model | 1:4 Call | Pittsfield, MAPittsfield, MABerkshire ENT and Audiological Associates, P.C., part of Berkshire Health Systems, is seeking a Board Certified/Board Eligible Otolaryngologist to join a well-established, collegial team in Pittsfield, Massachusetts. This is a strong opportunity to step into a busy, supported practice with immediate patient volume and long-term earning potential.
Customer Service Call Operator / Per Diem Hartford HealthCare CorpCustomer Service Call Operator / Per DiemHartford, CTWireless Pager Device Operations: Responsible for programming new in-house and long-range pager devices, troubleshooting & replacing malfunctioning pager devices, supports 3,000 active pager devices hospital wide and also supports UConn Residents pager devices. Our Customer Service Call Center team members are required to come into work in adverse weather conditions, weekends, holidays and must be flexible to work various shifts whenever necessary to meet the business needs.
Biometrics (Fingerprinting) Technician - On Call Amentum Services IncBiometrics (Fingerprinting) Technician - On CallEast Hartford, CTManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
EMS Call Receiver Global Medical Response IncEMS Call ReceiverSpringfield, MAResponsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.
Manager, Contact Center, Residential and Business (Hybrid Schedule) Eversource EnergyManager, Contact Center, Residential and Business (Hybrid Schedule)Windsor, CT$152,960–$169,960 / yearCurrent guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. At Eversource, you'll be working for New Englands largest energy delivery company, serving more than 4 million electric and natural gas customers in Connecticut, Massachusetts and New Hampshire.
NewClient Care Center Representative Haddad Auto GroupClient Care Center RepresentativePittsfield, MassachusettsIn this role, you’ll connect with service customers by phone, text, and email to schedule maintenance and service appointments, share important updates like recalls, and deliver a top-tier customer experience every time. We’re looking for an enthusiastic Client Care Center Representative to join our team and help keep our community safe while ensuring our customers’ vehicles stay in top condition.
EMS Call Receiver AMREMS Call ReceiverSpringfield, MassachusettsFull timeResponsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. GMR’s Core Behaviors —keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
Customer Contact Center Manager Voya Financial IncCustomer Contact Center ManagerHartford, CT$78,990–$98,740 / yearIn addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. How This Role Aligns to Our Core Four: Instill Customer Obsession: Ensures high-quality service delivery by monitoring call responsiveness and improving contact center performance to meet customer expectations.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureCT$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Events Bartender - On-call (May-November) Hyatt Hotels CorpEvents Bartender - On-call (May-November)MAShare Events Bartender - On-call (May-November) on LinkedIn Tweet Events Bartender - On-call (May-November) Share Events Bartender - On-call (May-November) on Facebook Share Events Bartender - On-call (May-November) via Email. Miraval Event Bartenders deliver exceptional beverage service for hotel banquets, private functions, conferences, weddings, and VIP events.
Event Server - On-Call/Seasonal (May-November) Hyatt Hotels CorpEvent Server - On-Call/Seasonal (May-November)MAShare Event Server - On-Call/Seasonal (May-November) on LinkedIn Tweet Event Server - On-Call/Seasonal (May-November) Share Event Server - On-Call/Seasonal (May-November) on Facebook Share Event Server - On-Call/Seasonal (May-November) via Email. The Miraval Event Server provides exceptional food and beverage service for meal periods, meetings, weddings, various galas.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerHartford, CT$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Patient Service Liaison - Access Center Hartford HealthCare CorpPatient Service Liaison - Access CenterHartford, CTThe Access Center is committed to meeting, exceeding and anticipating the needs of patients and team members and will perform their duties with a high level of compassion and service to patients and internal customers. Job Description: The Hartford HealthCare centralized call center supports patients in their scheduling needs via inbound calls with the ability to grow into supporting outbound patient engagement.
NewHR Contact Center Representative - REMOTE Ryder System IncHR Contact Center Representative - REMOTEHartford, CTRemoteCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Business Development Center Associate Customer Concierge Mitchell SubaruBusiness Development Center Associate Customer ConciergeCanton, ConnecticutMitchell Subaru, North America's first Subaru dealership, is seeking a qualified, energetic individual for a Customer Service position in our Customer Concierge Department. Candidates must possess effective communication skills, have a strong customer service and/or sales background, and excellent organizational skills.
Transfer Agency Contact Center Supervisor iShare IncTransfer Agency Contact Center Supervisorhartford, CTResponsible for driving service excellence, managing daily operations, and ensuring compliance while handling escalations and improving client experience. • Experience in transfer agency, brokerage operations, or investment services (REQUIRED) .
NewSpecialist, Risk and Compliance Services (Center of Excellence) Deloitte Touche Tohmatsu LtdSpecialist, Risk and Compliance Services (Center of Excellence)Hartford, CT$63,000–$116,000 / yearAs a Specialist, Risk and Compliance Services on the Conflicts Center of Excellence team, you will: Collaborate with Conflicts COE Managers and Senior Managers, Lead Client Service Partners, Deloitte Independence Directors, audit engagement teams, global Conflicts teams, and teams across Deloitte businesses to support auditor independence and identify potential conflicts of interest. The Conflicts CoE team performs a critical quality-assurance and risk-management function for the Deloitte U.S. firm, helping the organization remain unbiased and free from conflicts-of-interest, in fact and appearance, when providing services to attest/audit clients.
Subaru Service Business Development Center Associate Mitchell SubaruSubaru Service Business Development Center AssociateCanton, ConnecticutMitchell Subaru, North America's first Subaru dealership, is seeking a qualified, energetic individual for a Customer Service position in our Customer Concierge Department. Candidates must possess effective communication skills, have a strong customer service and/or sales background, and excellent organizational skills.
On Call Visiting Nurse (RN, Registered Nurse) - HomeCare Hartford HealthCare CorpOn Call Visiting Nurse (RN, Registered Nurse) - HomeCareMansfield Center, CTMakes follow-up visits to provide skilled care to assess disease progress and evaluates response to treatment; provides support to client/family utilizing teaching principles to promote and restore health and prevent disease and disability, as possible; coordinates care with providers. Develops a plan of care in collaboration with client and all disciplines based on assessment data which documents need for services, appropriate discharge planning, short- and long-term goals, and the utilization of appropriate resources.
NewSupervisor, System Operations Center (Rotating Shifts Required) Eversource EnergySupervisor, System Operations Center (Rotating Shifts Required)Springfield, MA$130,990–$145,540 / yearWork is performed primarily in a Control Center which requires sitting, walking, standing, stair climbing, completion of paperwork, using a telephone, communication equipment and computer and attending meetings. The Supervisor's role is multifaceted with responsibilities including work process and systems coordination, direct supervision of systems, distribution work activities, performance measurement, coaching, mentoring and various administrative duties.