Hajoca CorporationCustomer Service Representative Hajoca CorporationCustomer Service RepresentativeNorth Chelmsford, MA$20–$26 / hourBe able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.
North Easton Savings BankNewContact Center Representative North Easton Savings BankContact Center RepresentativeWhitman, MA$23–$24 / hourAn individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today.
AramarkNewContact Center Operator - Boston Children's Service Response Ctr AramarkContact Center Operator - Boston Children's Service Response CtrWaltham, MA$20.56–$20.56Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs. The Call Center Representative provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services and other support services.
JobotNewOBGYN (M.D.) - Outpatient Health Center JobotOBGYN (M.D.) - Outpatient Health CenterBoston, MA$250,000–$270,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Swissport International AGNewBOS Operations Control Center Specialist Swissport International AGBOS Operations Control Center SpecialistBoston, MA$24–$24The Operations Control Center (OCC) Specialist serves as the station’s OCC representative who manages daily tasks related to flight service capture, manpower planning & both internal and external communication The Specialist communicates with our airline customers, airport authorities and central planning team as well as the station management team. Consistent and accurate utilization of company tools, an OCC specialist navigates an average of 7-8 applications to capture service data, quality data and allocate resources.
Beth Israel Lahey HealthNewEndocrinologist at Lahey Hospital & Medical Center Beth Israel Lahey HealthEndocrinologist at Lahey Hospital & Medical CenterBurlington, MA$240,000–$300,000 / yearBeth Israel Lahey Health, including all of its employing entities, are a purpose-driven, values-based organization that unites our workforce of people who provide exceptional health care to everyone we serve. Actual compensation may be determined based on several factors, that may include education, training, relevant experience, specialty, geography of work location, productivity, job responsibilities, or other applicable factors permissible by law.
Beth Israel Lahey HealthNewTrauma and Acute Care Surgeon for Lahey Hospital and Medical Center Beth Israel Lahey HealthTrauma and Acute Care Surgeon for Lahey Hospital and Medical CenterBurlington, MA$375,000–$450,000 / yearBe involved in nighttime and weekend in-house call coverage with responsibilities including consultation for emergency general surgery, trauma, surgical rescue and emergency colorectal and bariatric surgery cases; SICU coverage; difficult airway response team; and non-emergency central venous access team. Beth Israel Lahey Health, including all of its employing entities, are a purpose-driven, values-based organization that unites our workforce of people who provide exceptional health care to everyone we serve.
Company ConfidentialCall Center Representative - Part-time Company ConfidentialCall Center Representative - Part-timeWakefield, MAFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Company ConfidentialCall Center Representative Company ConfidentialCall Center RepresentativeWakefield, MAFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Beacon Hill Staffing GroupCustomer Service Representative Beacon Hill Staffing GroupCustomer Service RepresentativeBoston, MAFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.
ConvergeOneNewClient Executive - Remote ConvergeOneClient Executive - RemoteBoston, MARemote$95,000–$125,000 / yearProvides sales consultation, design, support, and management of client activity involving but not limited to the collaboration, enterprise networking, data solutions and security products and services with primary focus in designated region. Establishes, maintains, and develops business with clients and potential clients in the assigned business sectors to enhance the potential for meeting the objectives of maximum profitability and growth through effective sales and services.
OptumNewCollections Representative OptumCollections RepresentativeChelmsford, MA$17.98–$32.12 / hourInitiates actions in attempt to collect outstanding patient balances such as contacting patients directly, negotiating payment arrangements and settlements, writing and sending letters and/or final notices and referring patients to third party agency for further collection actions. Collects and processes patient payments, entering credit card payments into online tool and may perform posting payments into billing system for certain accounts.
Trust 1 ServicesOffice & Csr Manager Trust 1 ServicesOffice & Csr ManagerQuincy, MA$60,000–$80,000 / yearWe’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.
Company ConfidentialCustomer Service Company ConfidentialCustomer ServiceLittleton, MAFull timeExperience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.
Company ConfidentialSAP Customer Service Representative Company ConfidentialSAP Customer Service RepresentativeAndover, MAFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Company ConfidentialCustomer Service Representative Company ConfidentialCustomer Service RepresentativeAndover, MAFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
ClifyXNewCustomer Service/Call Center Representative II ClifyXCustomer Service/Call Center Representative IIManchester, NHDuration: 9 Months Manchester, New Hampshire Salesforce and Excel experience a must 2+ years' experience with customer service and customer retention experience College degree preferred Detailed oriented Position is distinguished from the Call Center Representative 1 in that the Representative 2 has the knowledge and experience to handle more complex customer inquiries and problems and non-routine matters. Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, customer satisfaction and customer retention.
TIMEPROOFUSACall Center Representative TIMEPROOFUSACall Center RepresentativeFoxborough, MAYou'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives — no hard selling, just genuine conversations and strong connections! With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.
Rockland TrustNewCall Center Representative - Lowell Rockland TrustCall Center Representative - LowellLowell, MAAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all from loans to checking accounts, online banking, and more you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Rockland TrustCall Center Representative - Brockton Rockland TrustCall Center Representative - BrocktonBrockton, MAFull timeAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
South Shore HealthCustomer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.
Renewal by Andersen | Esler CompaniesCall Center Associate Renewal by Andersen | Esler CompaniesCall Center AssociateFramingham, Massachusetts$50,000–$70,000 / year
Rockland Trust CompanyCall Center Representative - Plymouth Rockland Trust CompanyCall Center Representative - PlymouthPlymouth, MAWe handle it all \u2013 from loans to checking accounts, online banking and more \u2013 you will engage customers in all areas of banking, as well as identify any financial needs they may have. As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.
NR Consulting LLCFares Call Center Representative NR Consulting LLCFares Call Center RepresentativeQunicy, MAProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the department Customer Relations Management System (IRIS/HEAT). Minimum Requirements & QualificationsA high school diploma or GED with three (3) years’ experience in customer service responding to high call volume of customer inquiries.
Enterprise HoldingsCall Center Representative- Boston Logan Airport Enterprise HoldingsCall Center Representative- Boston Logan AirportBoston, MAEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.
Esler Companies LLCCall Center Associate Esler Companies LLCCall Center AssociateFramingham, MA$50,000–$70,000 / yearIdentify customers unique home situations Schedule appointments for our Sales Consultants to go out to price and sell the job Communicate effectively, actively listen, and show empathy as the first point of contact with our customer Provide world class customer service with the methodology, resources and dedicated coaches we provide to guide you to success. Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.
Macpower Digital Assets Edge Private LimitedCall Center Telephone Banker Macpower Digital Assets Edge Private LimitedCall Center Telephone BankerLincoln, RIJob Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
Back Bay Staffing GroupNewCall Center Representative - Manchester, NH Back Bay Staffing GroupCall Center Representative - Manchester, NHManchester, NHPrimary responsibilities include answering telephone calls regarding outpatient inquiries, scheduling appointments, utilizing technology to ensure accurate documentation, act as patient advocate, and performing all necessary activities to ensure privacy provisions. Provide exceptional interpersonal and customer service communication skills while working with medical center programs and multidisciplinary teams.
Lowell Community Health CtrNewCall Center Representative Lowell Community Health CtrCall Center RepresentativeLowell, MAThe Patient Access Representative (PAR) position serves as the primary contact for incoming calls for new and established patients and customers accessing or seeking information about Lowell CHC services. • Transfer calls or respond to requests using various methods of communication such as telephone encounters and /or actions and accurately assigns to the department.
Tufts UniversityCall Center Coordinator - School of Dental Medicine Tufts UniversityCall Center Coordinator - School of Dental MedicineBoston, MassachusettsRemoteThe Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient’s needs and assisting to their questions and inquiries appropriately. What You'll Do: The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.
BrandNestInbound Call Center Agent BrandNestInbound Call Center AgentBoston, MassachusettsThis role focuses on handling incoming customer inquiries, providing accurate support, and ensuring a positive customer experience in a structured, professional environment. Collaborate with supervisors and team members to ensure operational success.
Harbor Health Services IncNewCall Center Agent Harbor Health Services IncCall Center AgentDorchester, MAHarbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Manages the pre-registration process, ensuring that all data fields are appropriately and accurately completed, timely and accurate data enters patient demographics and insurance information.
Ophthalmic Consultants of BostonAppointment Scheduler-Call Center Ophthalmic Consultants of BostonAppointment Scheduler-Call CenterPlymouth, MAFull timeJoin Ophthalmic Consultants of Boston (OCB) as a Full-Time Scheduling Specialist and become part of a team that’s making a real difference in patients’ lives. If you're detail-oriented, customer-focused, and thrive in a fast-paced setting, we’d love to have you on our team.
Apidel TechnologiesFares Call Center Representative Apidel TechnologiesFares Call Center RepresentativeQunicy, MAContractorProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). MBTAs core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.
CVS Health CorpCall Center Service Advocate I CVS Health CorpCall Center Service Advocate IMA$17–$34.15 / yearCompany: Oak Street HealthTitle: Contact Center Service Advocate ILocation: RemoteRole Description:The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
Boston Medical CenterBoston Emergency Services Team Call Center Clinician (Per Diem) Boston Medical CenterBoston Emergency Services Team Call Center Clinician (Per Diem)Boston, MA$30.90–$38.42 / hourRefers patients to appropriate outpatient facilities if appropriate, and maintains an up-to date listing of, and liaison with, outpatient facilities, residential facilities, shelters and half way houses. KNOWLEDGE AND SKILLS: Requires knowledge of referral process and community resources and agencies relative to health, protective services, crisis intervention, disability, etc.
Waltham Pest ServicesCall Center Agent Waltham Pest ServicesCall Center AgentPembroke, Massachusetts$23–$25 / hourYou thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table. Providing administrative support to local branches, including assisting with account updates and adjustments.
Boston Children's HospitalPatient Experience Representative I- Urology Call Center Boston Children's HospitalPatient Experience Representative I- Urology Call CenterBoston, MAYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
Andover Eye Associates IncFront Desk/Call Center Representative Andover Eye Associates IncFront Desk/Call Center RepresentativeAndover, MAThe successful Patient Communications Liaison is an essential member of our Ophthalmology/Optometry team, providing a central point of contact between patients and the providers to ensure clear, timely, and warm and professional communication throughout the patient experience. Schedule physician appointment requests for patients with appropriate outside specialists, diagnostic testing, i.e. (MRI, CT scans, etc.) Obtain any prior authorizations needed for testing and obtain all diagnostic testing results.
New England ENT & Facial Plastic SurgeryCall Center Representative New England ENT & Facial Plastic SurgeryCall Center RepresentativeNorth Andover, MAUse questioning and listening skills that support effective telephone communication. and relaying clinical messages to appropriate provider.
Boston Medical CenterCall Center Clinician- Boston Emergency Services Team (Per Diem) Boston Medical CenterCall Center Clinician- Boston Emergency Services Team (Per Diem)Boston, MAProvides resource information, receives and triages calls from patients and provides referral sources on behalf of individuals experiencing psychiatric crisis. Must demonstrate the knowledge and skills necessary to assess the needs of patients of all different age populations in order to provide care appropriately.
Brockton Neighborhood Health CenterCall Center Operator - (Spanish, Haitian Creole) (3798) Brockton Neighborhood Health CenterCall Center Operator - (Spanish, Haitian Creole) (3798)Brockton, MAObtains messages from answering service, contacting patients or notifying appropriate staff of message. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates.
EversourceCustomer Service Center Representative, Billing II EversourceCustomer Service Center Representative, Billing IIManchester, NH$50,050–$55,610 / yearThis includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.). Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations.
EversourceCustomer Service Center Representative III - Billing EversourceCustomer Service Center Representative III - BillingManchester, NH$52,920–$58,800 / yearThis includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.). Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations.
MSPCA - AngellOn-Call Veterinary Surgery Technician/Assistant MSPCA - AngellOn-Call Veterinary Surgery Technician/AssistantBoston, MA$22–$27 / hourPart timeYou will never be bored at Angell as we anesthetize a wide and varied assortment of patients including orthopedic, soft tissue (adrenalectomies), thoracic (pericardial windows, lung lobectomies), cardiac (balloons, pacemakers), and a variety of avian and exotic patients. The primary responsibility of the On-call Surgery Assistant is to provide overnight out of hours support for emergent cases through the surgery department practicing the highest quality surgical support for the patients and team members.
Rockland TrustSummer Customer Information Center Representative - Brockton Rockland TrustSummer Customer Information Center Representative - BrocktonBrockton, MAFull timeAs a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Rockland TrustSummer Customer Information Center Representative - Franklin Rockland TrustSummer Customer Information Center Representative - FranklinFranklin, MAFull timeAs a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Rockland TrustSummer Customer Information Center Representative - Lowell Rockland TrustSummer Customer Information Center Representative - LowellLowell, MAFull timeAs a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.