2,225 Results for

Call Center Manager Jobs in Illinois

Jobs

Call Center Manager USA Clinics Group

Northbrook, IL

$75,000–$95,000 / year

Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. The manager will need working knowledge of industry trends and understand the impact on patient care to ensure all patients receive a high-quality call experience and report on data metrics.

6 days ago

Call Center Sales Manager S and J Plumbing

Arlington Heights, IL

$100,000–$140,000 / year

We’re looking for a high-performing Call Center & Sales Manager who can lead, coach, and develop a team that consistently converts opportunities into booked appointments, delivers exceptional customer experiences, and drives company growth. As our Call Center & Sales Manager, you’ll lead the customer service, dispatch, and AI-powered communication systems that help turn every customer call into an opportunity to earn trust, book appointments, and grow the business.

30+ days ago

Medical Assistant - Call Center (Remote) Silver Cross Hospital

Maple Street NL, IL

Remote

$19.45–$24.32 / hour

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more. Performs diagnostic testing such as EKG, Spirometry, audiometry, in-house lab testing such as mono spot, pregnancy tests, strep test, occupational medicine testing, and venipuncture.

14 days ago

Call Center Manager Maverick Group US LLC

Kankakee, IL

Quick Apply

The team troubleshoots machine issues by phone using manuals, prints, drawings, bills of material, and service tickets. Our client is an established industrial machinery manufacturer that sells and services equipment for customers across its industry.

8 days ago

Supervisor, Sales Call Center CVS Health

Chicago, Illinois

Remote

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others.

30+ days ago

Contact Center Quality Assurance Manager USA Clinics Group

Northbrook, IL

$27–$30 / hour

Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Your primary mission is to drive high-quality performance and customer experience across all patient communication channels, including inbound/outbound calls, digital correspondence, and scheduling workflows.

6 days ago

Concierge - Catering & Guest Services (Call Center Representative) - SEASONAL Portillo's Restaurant Group, Inc.

Oak Brook, IL

ORGANIZATION RELATIONSHIPS: This position reports to the Catering & Guest Services Call Center Manager and works closely with guests, Off-Premises and Guest Services teams, as well as partners in Operations, Marketing, and Information Technology. CORE RESPONSIBILITIES: Enable our Purpose to create lifelong memories by igniting the senses with unrivaled food and experiences: Family: Work together to make everyone feel at home, and we step up when someone needs help.

8 days ago

Project Manager - Data Center, Construction & Commissioning Univar Solutions Inc.

Downers Grove, IL

Remote

$112,000–$140,000 / year

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Serve as the primary customer-facing leader, building trusted relationships with customers, suppliers, contractors, and commissioning teams while ensuring clear communication and accountability across all stakeholders.

11 days ago

Life Sciences Research Manager - Deloitte Center For Health Solutions Deloitte

Chicago, IL

$97,600–$200,600 / year

Deloitte's Center for Health Solutions (DCHS) is seeking an established professional who accelerates the Center's ability to sense sector and industry trends, develop business relevant research, and activate market-shaping insights-ensuring the right content reaches the right business leader at the right time to drive client and market conversations. Relevant topics include, but are not limited to, strategic choices, Research & development, innovation, artificial intelligence, finance, workforce, supply chain, commercial launch and market issues, cyber risk, governance, transformation, financing, operations, digital health, models of care, M&A, and the future of the life sciences sector.

7 days ago

Banking Center Support Manager | Champaign Market Busey Bank

Urbana, Illinois

While acting as a banking center manager, they will lead by example in needs-based selling of all bank products and services to customers and non-customers to grow the banking centers in their market/region. Pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act (“SAFE Act”), all Banking Center Managers (if lending) are required to maintain current registration with the Nationwide Mortgage Licensing System & Registry (“NMLS”).

7 days ago

CSX - Manager, Contact Center Transformation Strategy& PricewaterhouseCoopers LLP

Chicago, IL

$99,000–$232,000 / year

In this role at PwC, you will work within our Commercial & Service Excellence network and focus on contact center operations, collaborating across corporate and business strategy consulting efforts to analyze business needs, develop deliverables, and support client engagement workstreams with a steady focus on quality, timelines, and accountability. As a Manager you will lead teams and projects, coach junior staff, manage client accounts, and bring together strategic planning, business knowledge, and sound judgment to navigate complex work across multiple priorities within our Strategy Consulting practice.

8 days ago

CSX - Senior Manager, Contact Center Transformation Strategy& PricewaterhouseCoopers LLP

Chicago, IL

$124,000–$280,000 / year

Preference for at least one of the following fields of study: Accounting, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Financial Mathematics/Quantitative Finance, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain. As a Senior Manager you will guide complex workstreams, shape practical solutions, and use sound judgment to navigate ambiguity while coaching teams and influencing stakeholders through clear, direct communication.

8 days ago

Senior Manager, Contact Center Operations (Hybrid) Enova International

Chicago, IL

$150,000–$165,000 / year

Own and nurture strategic relationships with P&L Leads, stakeholders, and critical support functions (e.g., People Resources, Strategy and Operations, Technology) to drive optimal resource allocation and ensure cross-functional alignment on global performance and objectives. The Senior Manager, Contact Center Operations is a high-level operations role responsible for the end-to-end performance and long-term strategy of multiple Contact Center functions (Service, Application Support, Loan Processing, Collections and Complaints) across all relevant P&Ls.

12 days ago

Call Center Agent ampliFI Loyalty Solutions

Naperville, IL

An employee's placement within the salary range will depend on various factors including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. For nearly two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers.

11 days ago

Call Center & Company Communications Coordinator Open Arms & FCS

Chicago, Illinois

You'll also serve as an important communication link between our callers and our internal teams, helping make sure questions get answered, messages reach the right people, and urgent concerns do not fall through the cracks. Open Arms Solutions is looking for a highly organized, personable, and responsive Call Center & Company Communications Coordinator to oversee our live answering and company communication functions.

13 days ago

FPAC On-Call Staff - House Manager Moraine Valley Community College

Palos Hills, IL

$15–$21 / hour

The FPAC On-Call Staff ("House Manager") serves as the primary front of house contact for the duration of an event, overseeing facility opening and closing, usher training and supervision, and coordination with artists and production staff to ensure smooth performances. Assist with ticket scanning, box office operations, concessions, merchandise sales, and special events, including receptions and donor events, while performing other assigned duties.

7 days ago

Call Center Supervisor - Credit Report Disputes Hybrid Enova International Inc

Chicago, IL

$51,000–$57,000 / year

Your core responsibilities include training, mentoring, and directing representatives to optimize dispute workflow performance, maintain high-quality investigations, and minimize direct escalations. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.

30+ days ago

Contact Center Department Manager - Customer Service Enova International Inc

Chicago, IL

$75,000–$85,000 / year

We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions. Responsibilities: Lead supervisors to surpass individual, team, departmental, and P&L objectives, overseeing the performance management process, including biannual performance evaluations, co-worker improvement plans, and disciplinary actions.

1 day ago

CSX - Manager, Contact Center Transformation PwC

Chicago, IL

$99,000–$232,000 / year

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.

14 days ago

Contact Center Transformation - Senior Manager PwC

Chicago, IL

$124,000–$280,000 / year

14 days ago

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Call Center Manager Jobs in Illinois

Call Center Manager USA Clinics Group

Call Center Sales Manager S and J Plumbing

Medical Assistant - Call Center (Remote) Silver Cross Hospital

Call Center Manager Maverick Group US LLC

Supervisor, Sales Call Center CVS Health

Contact Center Quality Assurance Manager USA Clinics Group

Concierge - Catering & Guest Services (Call Center Representative) - SEASONAL Portillo's Restaurant Group, Inc.

Project Manager - Data Center, Construction & Commissioning Univar Solutions Inc.

Life Sciences Research Manager - Deloitte Center For Health Solutions Deloitte

Banking Center Support Manager | Champaign Market Busey Bank

CSX - Manager, Contact Center Transformation Strategy& PricewaterhouseCoopers LLP

CSX - Senior Manager, Contact Center Transformation Strategy& PricewaterhouseCoopers LLP

Senior Manager, Contact Center Operations (Hybrid) Enova International

Call Center Agent ampliFI Loyalty Solutions

Call Center & Company Communications Coordinator Open Arms & FCS

FPAC On-Call Staff - House Manager Moraine Valley Community College

Call Center Supervisor - Credit Report Disputes Hybrid Enova International Inc

Contact Center Department Manager - Customer Service Enova International Inc

CSX - Manager, Contact Center Transformation PwC

Contact Center Transformation - Senior Manager PwC

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