div>As an Auto Sales Representative, you’ll provide insurance quotes, advise customers on coverage options, convert quotes into new policies, and show the value that comes with being a GEICO policyholder.
p>Join a mission-driven healthcare organization as a Licensed Medicare Insurance Representative, helping seniors and eligible consumers compare and enroll in Medicare Advantage, Supplement, and Prescription Drug Plans. Help seniors navigate Medicare options, guide enrollments with confidence, and deliver exceptional customer experiences, all while meeting sales goals in a fast-paced, supportive environment..
EyeCare Services Partners (ESP) is creating the nation’s leading eye care services company in both quality and scale by consolidating ophthalmologic and optometric practices and ambulatory surgery centers that are locally dominant and clinically differentiated. ESP and our associated practices represent a community of dedicated leaders, compassionate providers and surgeons, plus highly skilled clinical teams supporting communities and their eye care needs.
p>The iPay Solutions Contact Center Product Support Representatives are responsible for providing unparalleled customer service with inbound phone and chat support to bill pay website/mobile application subscribers for all of our financial institutions. At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members.
Arlington, Texas3 days ago
This role serves as a primary point of contact for customer inquiries and delivery coordination, working closely with internal warehouse and transportation teams.
Qualifications:
Required:
- Customer service or call‑center experience preferred.
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. POSITION RESPONSIBILITIES Key Responsibilities: • Manage high-volume inbound and outbound calls as a Call Center Representative in Dallas • Provide accurate, timely information on products, services, accounts, and billing • Resolve customer concerns and escalate complex cases when required • Achieve call center performance targets, including QA scores, resolution time, and customer satisfaction • Accurately document all customer interactions in the CRM system • Follow call scripts, compliance requirements, and all call center procedures • Identify cross-sell or upsell opportunities when appropriate • Maintain a professional, empathetic approach with every customer.
This position requires quick decision-making and effective communication skills to build positive relationships with customers while addressing their inquiries and service requests. The Call Center Support Representative at Hydromax USA plays a vital role in ensuring customer satisfaction by managing a high volume of inbound and outbound calls.
Position Summary: The Client Experience Representative (CXR) is to deliver an excellent customer experience via phone, email and chat supporting transportation factoring & payment platform clients The ideal candidate will have experience in client service and will actively demonstrate commitment to client education, retention and teamwork. Assists clients in resolving holds, delays, rejections and disputes as well as other related transactions or statuses such as disputes, open credits, post verifications NOA's and LOR's.
Lancaster, TX30+ days ago
restrictions may apply) Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office WHO WE ARE: Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into Americas largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. Click on the following link to complete this five to seven minute survey: https://assessment.predictiveindex.com/4Va/7c2a4411-266f-442b-886c-7769288e3a86?type=candidateba
Lancaster, TX30+ days ago
WHO WE ARE: Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into Americas largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. Click on the following link to complete this five to seven minute survey: https://assessment.predictiveindex.com/4Va/7c2a4411-266f-442b-886c-7769288e3a86?type=candidateba.
Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
Examples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Addison, Texas30+ days ago
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent. Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology.
Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent. Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology.
Dallas, Texas30+ days ago
p style="text-align:inherit"/>Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. PHP passionately serves people through a field sales force comprised of thousands of licensed agents deployed nationwide in offices they independently own and operate.
Frisco, Texas30+ days ago
In collaboration with the overall Theater Technology team, the role will provide industry-leading support via phone, email and tracking software for our end user’s technical problems and service requests.
Richardson, TX30+ days ago
Provide exceptional service for service requests of every kind, including but not limited to: IRA transactions, electronic channel access, account modifications, members reporting fraud, address changes and check orders, account reconciliations, debit card reissues. Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.
Frisco, Texas30+ days ago
A Guest Services Agent primary responsibility is to answer inbound calls and assist customers with a wide variety of questions and concerns while guaranteeing high guest satisfaction.
Guided by purpose, we are equally committed to sustainability, supporting women affected by cancer and domestic abuse, and inspiring future generations, all while offering rewarding careers with global reach and opportunities for growth. Our corporate teams spanning R&D, marketing, IT, manufacturing, distribution, supply chain, analytics, and more play a critical role in supporting millions of Independent Beauty Consultants across more than 35 markets worldwide.
Guided by purpose, we are equally committed to sustainability, supporting women affected by cancer and domestic abuse, and inspiring future generations, all while offering rewarding careers with global reach and opportunities for growth. Our corporate teams spanning R&D, marketing, IT, manufacturing, distribution, supply chain, analytics, and more play a critical role in supporting millions of Independent Beauty Consultants across more than 35 markets worldwide.
Irving, Texas30+ days ago
p>Essential Duties and Responsibilities: - Proactively engage and entertain our patients;
- Educate our patients and surrounding communities;
- Process payments;
- Gather patient health history;
- Schedule appointments;
- Performs all other duties as assigned; and,
- Ability to communicate clearly with team and doctors – This is KEY! The company’s team of 100+ award-winning doctors provide a full range of general dentistry, orthodontics, endodontics, oral surgery, and board-certified pediatric dental services in 40+ Rodeo locations throughout the state of Texas and Colorado.
div>Note: This hybrid-remote position reports to our 2221 Lakeside Blvd, Richardson, TX 75082 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.
As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). Note: This hybrid-remote position reports to our 2221 Lakeside Blvd, Richardson, TX 75082 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.
The Colony, TX30+ days ago
About the Position: You will be a part of our high paced inbound/outbound contact center and as a sales professional your responsibilities will be to make our client’s move in process stress free by connecting their essential home services such as electricity, internet, tv, phone, home security and more. Utility Connect is the highest rated home services connection company in the nation and our complimentary service gives the consumers the ability to connect all of their home essential services in one place.
Provide a full range of virtual services via our online platform/system to individual customers focused on personal financial lending, collections, and sales, through respectful, compassionate, and efficient customer service. Responsibilities and Duties:
- Provides exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
p>Essential Duties and Responsibilities: - Proactively engage and entertain our patients;
- Educate our patients and surrounding communities;
- Process payments;
- Gather patient health history;
- Schedule appointments;
- Performs all other duties as assigned; and,
- Ability to communicate clearly with team and doctors – This is KEY! The company’s team of 100+ award-winning doctors provide a full range of general dentistry, orthodontics, endodontics, oral surgery, and board-certified pediatric dental services in 40+ Rodeo locations throughout the state of Texas and Colorado.
p>All positions require working exclusively from a home office, and employees must provide their own computer equipment, wired headset and reliable high-speed internet. Humach (humans + machines) is a world-class customer experience outsourcer blending proven contact center expertise with next generation AI technologies.
Richardson, TX30+ days ago
How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Role Summary: The Bilingual Digital Cinema Call Center Representative acts as first level technical support for digital cinema and theatre systems equipment for all Cinemark locations within the US, and/or Brazil/Latin America. This role supports digital projectors, integrated systems (sound and servers), applying diagnostic techniques and utilizing multiple support tools to identify, troubleshoot, and resolve technical issues.
North Richland Hills, TX20 days ago
In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. Map Communications is seeking dedicated and detail-oriented Overnight Bilingual Call Center Representatives to join our rapidly growing team.
As a Bilingual Remote Call Center Representative, you’ll play a meaningful role in supporting individuals as they work toward financial stability and educational success serving borrowers in both English and Spanish. At HESC Solutions, Inc., we help borrowers navigate their federal student loan repayment options with clarity, compassion, and professionalism.
By combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. PropheSee-an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions- is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations.
The Senior Manager develops and implements customer service strategies, manages a team of 2-3 Customer Service Supervisors overseeing 10-15 Customer Service Representatives, and serves as the primary escalation point for complex customer issues while ensuring alignment with broader distribution goals and company objectives. This position provides executive-level leadership to the customer service organization, driving customer satisfaction, operational excellence, and cross-functional collaboration with RDC operations, logistics, tech support, IT, Finance and dispatch teams.
Dallas, Texas30+ days ago
By combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. Company Overview: CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans.
Provide on-going training, guidance, mentoring, feedback and motivation to staff to ensure competent performance while adhering to department and Collin policies and procedures with the end goal of ensuring that students are served well and that the college is represented in the best way possible, while promoting an atmosphere of teamwork. Hire, train, and prepare Student Call Center team members to respond to customer questions and complaints and troubleshoot problems with services to students and parents in the areas of Student and Enrollment Services, including but not limited to Admissions, International Students and Registration.
p>PHYSICAL DEMANDS: - While performing the duties of this job, the employee is occasionally required to stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk or hear.
- Regularly research local social services programs/organizations to continuously learn about additional resources that are available to neighbors being assisted.
Presents and explains Bank products and services to customers and assists in meeting their financial needs including the following: opening, closing, and maintaining checking, savings, time deposit, and individual retirement accounts as well as working with safe deposit boxes, savings bonds, credit cards and consumer loans. Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting customers with account inquiries, maintenance, and problem resolution.
li>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Grand Prairie, TX30+ days ago
In this position, you'll be responsible for ensuring best-in-class customer experience by assisting customers with products and services-related questions and resolving customer concerns with urgency. America's leading replacement window company, Window World, is looking for a Senior Call Center Specialist to join our Grand Prairie, TX team.
Assumes responsibility for ensuring the effective performance of customer service functions Provides training for all new hires, consisting of classroom, hands on, and mock calls. Customer service functions including orders, set up of new customers, returns, billings, etc. are completed accurately, timely, and in accordance with established policies and procedures.
li>Provide financial aid program assistance to students regarding the application process for grants, loans, scholarships, work-study, and/or other information related to financial aid as well as information and assistance to students who need to submit documentation and/or additional information such as for verification, appeals, etc. - Respond to all inbound /outbound telephone calls via the Cisco Agent Desktop application regarding financial aid, veteran's benefits and exemptions, research requested information, answer questions and inform students of current eligibility status using available resources.