113 Results for

Call Center Representative Jobs in Mississippi

Jobs

Starkville, MS8 days ago

Position Function: A Call Center Representative is responsible for supporting a comprehensive information technology environment by assisting the MSU client community comprising of faculty, staff, students, retirees and affiliates with information technology problems, configuration issues, integrations with other systems, compliance with University policies and procedures and integration of various information technology systems into an educational environment. This is a customer focused position that requires a strong sense of urgency, open communication, customer service skills and the aptitude to learn and teach the integration of various information technology systems within our educational environment.

New!

Oxford, MS5 days ago

Qualify calls for executive management and relay messages in a timely manner Ensures prompt, efficient service to customers, while utilizing tact and knowledge to resolve customer complaints and explain specific policies and procedures Monitor the after hours voice mail box each morning and relay messages to appropriate staff Maintain and update (with the assistance of IT and HR) the internal phone extension list for all branches Assist customers with consumer online banking questions (OLB) and respond to secure messages and customer inquiry emails Assist customers with consumer OLB bill payments, process hold notifications, and review the daily bill pay file Complete customer service requests such as: ACH disputes, Reg E disputes, stop payments, travel instructions, check orders, address changes, and debit card maintenance Process returned mail and maintain address changes Daily review of Verafin, Risk Review and Account Services reports Perform account maintenance and enter cross application entries as needed Process requests for verification of deposits such as Social Security, Medicaid, other financial institutions (FIs), etc. The incumbent utilizes the telephone system and the network to maintain the flow of information; answers customer service inquiries; utilizes knowledge based on experience in exercising discretion and judgment in interpreting policies and procedures and making exceptions as required.

New!

Jackson, MS5 days ago

Remote

p>For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/.

Job opportunities:

Claims Customer Service Representative- care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you'll also offer customers additional products.

Laurel, MS20 days ago

DUTIES OF POSITION: Provide technical assistance and support for incoming calls and issues related to computer systems, software, and hardware to other bank employees (customers). Assist customers with Online Banking, Debit Cards, Credit Cards, and other account related questions.

New!

Jackson, MS1 day ago

p>Part time evening outbound call center representative..

Must have prior call center experience.

Jackson, MS25 days ago

The successful candidate will be responsible for the following: Handle incoming and outgoing Proxy Solicitation and Information Agent calls. The successful candidate will demonstrate the following experience, skills and behaviors: 1-3 years of high-volume call center experience.

Gulfport, MS26 days ago

In this role you will be responsible for expediting all incoming calls in a timely and accurate manner, respond to guest questions, as well as handling guest requests for services by followingthe prescribed script while handling the calls. Processes online reservations for hotel roomsReceives internal and external phone calls to answer questions, process reservations, transfer telephone calls and provide general information.

Jackson, MS7 days ago

Part-time

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The Call Center Manager is responsible for overseeing daily operations of the call center, including supervising Telephone Service Representatives, ensuring efficient handling of incoming and outgoing calls, and delivering exceptional customer service with timely resolution.

Organizational Awareness - Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.

Jackson, MS11 days ago

Responsible for managing the processes of the department to ensure that complete and accurate demographic and financial data is captured in a consistent and timely manner, that EPIC workflows are consistently reviewed as they pertain to the clinic, that communication and education is consistently shared with staff to optimize EPIC functionality within BMG ClinicsEnsures consistency in delivering services efficiently, timely, and with high quality to all locations and physicians.

Responsible for managing the day-to-day operations, planning, measuring, and execution of the call center and areas as assigned including, but not limited to: scheduling of outpatient services, receipt of paper and electronic physician orders/referrals, etc.

Jackson, MS12 days ago

Responsible for managing the day-to-day operations, planning, measuring, and execution of the call center and areas as assigned including, but not limited to: scheduling of outpatient services, receipt of paper and electronic physician orders/referrals, etc.

New!

Jackson, MS6 days ago

p>Key Competencies & Skills:

Organizational Awareness - Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.
The Call Center Manager is responsible for overseeing daily operations of the call center, including supervising Telephone Service Representatives, ensuring efficient handling of incoming and outgoing calls, and delivering exceptional customer service with timely resolution.

Jackson, MS30+ days ago

This role is ideal for someone who is organized, detail-oriented, and comfortable managing a large number of inbound calls while maintaining a high level of accuracy and professionalism. A busy, high-volume call center in Jackson is seeking a Part-Time Call Center Representative to join their team.

Hattiesburg, MS30+ days ago

The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. May research and resolve payment related issues which may include missing payments, disputed accounts history requests and general related questions.

Pascagoula, Mississippi29 days ago

Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.

Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease.

Brandon, MS30+ days ago

Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes.

Hattiesburg, MS30+ days ago

The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Job Description: At Regions, the Loan Servicing Single Point of Contact Specialist works with customers that are going through the foreclosure process as the sole point of contact for the borrower until their financial hardship is resolved.

Canton, MS12 days ago

Qualifications Physical and Mental Requirements: • Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvement(s) • Must promote the company culture and mission to all employees, vendors, clients and business partners • 2+ years working in data centers, operations or related technical field • General knowledge of server/network equipment and software support configurations • Basic understanding of AC/DC power principles, data center power distribution and data center best practices • Strong aptitude for independent working environment and high productivity rate • Must be able to act as the company liaison for interface with customer representative(s) • Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s) • Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds • Must be able to stand and walk for extended periods. IES Participates in E-Verify/IES participa en el programa E-Verify E-Verify Information/ Información sobre E-Verify English/Español Right to Work/Ley de Derecho al Trabajo English/Español Workplace Type Onsite.

New!

Ridgeland, Mississippi6 days ago

This position is responsible for overseeing day-to-day operations, leading, and guiding a team of representatives to ensure service level and contract goals are met, and driving continuous improvement to enhance the customer experience and satisfaction.

Manages and coaches employees on all human resource related processes including onboarding, performance management, succession planning, employee relations, selection, terminations, compensation and rewards.

Gulfport, Mississippi15 days ago

Responsibilities include participating in the recruitment, interview, selection, and onboarding of employees; providing training and development; planning, assigning, and overseeing work; evaluating performance; coaching and counseling employees; administering recognition and corrective actions as appropriate; responding to employee concerns and supporting issue resolution; and supporting employment actions such as promotion, transfer, demotion, or separation in accordance with established policies and legal requirements. The role may require working in shared workspaces and interacting with members, coworkers, and vendors through various communication methods.

MS30+ days ago

Remote

li>In lieu of AWS Connect, experience with any Contact Center as a Service (CCaaS) platform such as Azure Contact Center, Genesys Cloud CX/3CX, Twilio, NICE CXone, Five9, Talkdesk, Cisco Webex Contact Center/Webex CC, Aircall, GoToConnect/GTC, RingCentral, Vonage Contact Center.

Administer and support cloud-native infrastructure powering Telecommunication systems, with a strong focus on AWS-hosted services, including AWS Connect, EC2, and S3.

Canton, Mississippi13 days ago

Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and data center infrastructure management (DCIM) related tools. Minimum Education: High School Overview:

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets.

Ridgeland, MS11 days ago

$60,800–$75,000 Per Year

Jackson, MS30+ days ago

p>PHYSICAL & ENVIRONMENTAL DEMANDS While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell.

Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

Meridian, MS21 days ago

This job refills and maintains automated dispensing machines; prices manual medication orders, inventories and reorders stock in the pharmacy; enters data into a computer system and prints labels as necessary; reviews physician''s orders and enters patient medication orders into the pharmacy order entry system; identifies problems with orders and notifies pharmacist or nursing when orders need clarification or to request patient information (i.e. allergies, height, weight) when needed; accurately compounds IV Admixtures and other assigned preparations utilizing aseptic technique and proper pharmaceutical procedures; maintains stock in all assigned areas including the IV room and other pharmacy areas; performs related clerical duties including typing, answering phone, filing and greeting nurses and physicians at the Pharmacy window. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

New!

Jackson, MS5 days ago

CUSTOMER SATISFACTION** - Provide proper and adequate communication to internal and external customers - Provide estimated time of arrival to the customer for where applicable - Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment - Strive to provide all customers a "first time fix" for their equipment - Maintain customer satisfaction rates according to company guidelines - Attend Customer Meetings as required **PERFORMANCE** - Maximize productivity by combining service opportunities - Complete all work in an efficient and timely manner - Capable of making technical and commercial decisions under pressure - Properly evaluate site and equipment for appropriate billing status - Maintain productive utilization rate according to company guidelines - Perform inventory cycle counts according to company guidelines - Adhere to company dress code and safety regulations - Meet or exceed on-site response time requirements for each customer - Understand and comply with company startup/escalation processes and procedures - Maintain proper and adequate level of internal communications - Managers, co-workers, Support Services, electronic communications, et al. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds - Extreme cold (below 32*) - Extreme heat (above 100*) - Noise Level (Medium / High need to shout to be heard) - Working around moving machinery (fork-lifts, tractors) - Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) Work outdoors (no effective protection from weather) - Travel is required - Flexible schedules (weekends, evenings, and holidays) - May have on-call responsibility - Valid driver's license - Must be at least 18 years old Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

New!

Meridian, MS5 days ago

Olive Branch, MS10 days ago

li>Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines.

Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints.

MS8 days ago

Remote

Full-time

p>While working from your home, as aHealthcare Customer Service Representative, you’ll be the Over-The-Counter Retail members' first point of contact. Join our team and be part of a mission-driven program that makes a real impact for Federal Employee Program members every day.

Ridgeland, MS27 days ago

Support a 24/7/365 contact center environment; schedules may include nights, weekends, and holidays, including company-recognized holidays. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations.

Olive Branch, MS30+ days ago

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Maintaining high levels of customer service and timely oral and written communication with client representatives as well as representatives and drivers of trucking and transportation companies to achieve and maintain high service levels. Key Accountabilities: Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.

Senatobia, MS30+ days ago

Questions about the accreditation of Northwest Mississippi Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC's website (www.sacscoc.org). A copy of the report, which contains the annual crime statistics report, is available online in the current Northwest Bulletin (www.northwestms.edu/bulletin) or on the Northwest website (www.northwestms.edu) and in printed form upon request from the Campus Police Office at (662) 562-3314.

MS30+ days ago

$17–$31.30 Per Hour

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. 1 year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.

MS30+ days ago

Remote

Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.

Jackson, MS25 days ago

Supports programs of Guest Services to include facilitating guest transportation, maintaining wheelchairs stock in lobby and directing complaints/questions to appropriate personnel. Answers telephones and greets customers using customer service techniques to promote positive image of organization.

New!

Harrison County, MS6 days ago

The successful candidate will demonstrate the ability to balance institutional traditions and academic integrity with the individual needs of the students and faculty; understand the responsibility to act in accordance with guidelines set by the Family Education Right to Privacy Act (FERPA); and exhibit the ability to work effectively with a diverse group of administrators, faculty, staff, and students. Additionally, The Bryant Center at Tradition, Biloxi, MS; Advanced Manufacturing and Technology Center, Gulfport, MS; Haley Reeves Barbour Maritime Training Academy, Pascagoula, MS; Naval Construction Battalion Center, Gulfport, MS; Keesler Center, Biloxi, MS; The West Harrison Center, Long Beach, MS; and George County Center, Lucedale, MS.

Jackson, MS26 days ago

Answers phones and greets customers using excellent guest relations techniques to promote positive image of organization, models appropriate techniques and behavior. 3 years in customer service area that require data entry, telecommunications, application and customer interaction 3 years in Teleservices area.

New!

Corinth, MS4 days ago

Let us know you're interested in a future opportunity by joining our Talent Community on [jobs.genpt.com](http://jobs.genpt.com/) or create an account to set up email alerts as new job postings become available that meet your interest! Tupelo, MS, USA Full time R26_0000019862 **SUMMARY:** Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Southaven, MS30+ days ago

li>

Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.

Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.

Southaven, MS30+ days ago

p>Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences.

Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

Wiggins, Mississippi30+ days ago

$15–$18 Per Hour

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1-5 years of call center or customer support experience preferred .

Wiggins, MS: Reliably commute or planning to relocate before starting work (Required) .

MS24 days ago

$17–$31.30 Per Hour

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction.

Southaven, Mississippi30+ days ago

p/>

Job Summary:As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences.

Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

Southaven, Mississippi30+ days ago

li>

Sales & Performance:Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.

Tupelo, Mississippi7 days ago

Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest! • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.

Southaven, MS27 days ago

SUMMARY OF POSITION: The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.

Natchez, MS18 days ago

p>SUMMARY OF POSITION:

The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.

New!

Southaven, MS4 days ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.

Biloxi, MS30+ days ago

p>What you'll do:

The Customer Service Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

Biloxi, MS13 days ago

p>What you'll do:

The Customer Service Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

Jackson, MS30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

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Call Center Representative Jobs in Mississippi

Call Center Representative Mississippi State University

Call Center Representative FNB Oxford Bank

Call Center Representative The Progressive Corp

Call Center Representative I BankFirst Capital Corporation

Evening Outbound Call Center Representative Staffers Inc.

Call Center Representative Bilingual Equiniti Ltd

Call Center Representative (Island View Casino Resort) Island View Casino Resort

Call Center Manager Hope Enterprise Corporation

Call Center Manager Baptist Memorial Health Care Corp

Call Center Manager Baptist Memorial Health Care

Call Center Manager Hope Enterprise Corp

Part-time Evening Call Center Agent Staffers Inc.

Customer Service Call Center Support Specialist Regions Financial Corp

Clinic Access Center Representative Singing River Health System

Contact Center Representative Jackson Hewitt - 1689

Account Call Center Rep - Loan Servicing Single Point of Contact Regions Financial Corp

Technician I - Data Center Services IES Holdings Inc

Contact Center Manager Modivcare

Member Contact Center Manager Gulfport 5177 Keesler Federal Career

Contact Center as a Service/AWS Connect System Administrator Senior TekSynap Corp

Technician I - Data Center Services IES Communications

Contact Center Manager ModivCare Inc.

Cooling Customer Engineer-Data Center Thermal Technician Vertiv Group Corp.

Pharmacy Technician - Ochsner Rush Medical Center - Meridian, MS Ochsner Health System

Data Center Thermal Technician Liebert Global Services

Data Center Thermal Technician 20269063 Liebert Global Services

Service Center Clerk I Estes Express Lines Inc

Remote Healthcare Customer Service Representative Everise

Customer Service Representative - Onsite - Ridgeland MSDid I put ModivCare Inc.

Customer Service Representative DHL Group

Administrative Assistant/Receptionist (Heindl Center for the Performing Arts) Northwest Mississippi Community College

Bilingual Japanese Customer Service Representative CVS Health Corp

Remote Customer Service Representative (Michigan residents) Morley Companies, Inc

Representative-Customer Service Baptist Memorial Health Care Corp

Student Support Representative - Harrison County Campus Mississippi Gulf Coast Community College

Representative-Customer Service Telephone Baptist Memorial Health Care Corp

Customer Service Representative-R26_0000019862 Motion Industries, Inc

JD Associate - Southhaven Town Center, Southaven, MS JD Sports Fashion Plc

JD Store Management - Southhaven Town Center, Southaven, MS JD Sports Fashion Plc

Customer Service Representative Tri County Air

Customer Service Representative CVS Health Corp

JD Store Management - Southhaven Town Center, Southaven, MS The Finish Line

JD Associate - Southhaven Town Center, Southaven, MS The Finish Line

Customer Service Representative Genuine Parts Company

Customer Service Representative Waste Pro USA, Inc.

Customer Service Representative - Natchez Waste Pro USA, Inc.

Distribution Customer Service Representative NFI Industries Inc

Customer Service Representative Equity Lifestyle Properties Inc

Customer Service Representative-2 Equity Lifestyle Properties Inc

Spanish Bilingual Limited Service Customer Service Representative Maximus

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