Customer Service Representative Child Guidance Resource CenterCustomer Service RepresentativeHavertown, PAReception activities including answering incoming & making appointment reminder calls, checking clients in/out for appointments, scheduling appointments, verifying client insurance coverage, maintaining conference room schedules, mail distribution. Mail/email clinical discharge summary forms / risk of closure letters, closure letters, engagement letters to client/legal guardian.
Benefit Enrollment Call Center Representative A-Line Staffing SolutionsBenefit Enrollment Call Center RepresentativePittsburgh, PA$16.50–$18 / hourExcellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way. Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging.
ED Patient Access Representative (Part Time, Nights) St. Luke's Health Network, Inc.ED Patient Access Representative (Part Time, Nights)Orwigsburg, PAPart timeResponsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Patient Access Representative (Part Time, Evenings) St. Luke's Health Network, Inc.Patient Access Representative (Part Time, Evenings)Allentown, PAPart timeResponsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Benefits Customer Service Representative A-Line Staffing Solutions LLCBenefits Customer Service RepresentativePittsburgh, PA$16.50–$16.50 / hourOutbound Calls, Claims, CSR, Call Center, Inbound Calls, Customer Service Representative, Healthcare, Inbound, Outbound, Benefits, Medical Terminology, Patients, Healthcare Call Center, Calling, Medical Benefits, Health Services, Provider Services, Patient Services, Medical CSR, HIPAA, Spanish Speaking, French Speaking, English Speaking, Bilingual, Confidential Data, Customer Services, Translation, Compliance, Build R. Benefits Customer Service Rep Responsibilities: Quickly build rapport and respond to speaking customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful accurate timely manner.
Remote Benefits Customer Service Representative A-Line Staffing Solutions LLCRemote Benefits Customer Service RepresentativePittsburgh, PARemote$16.50–$16.50 / hourQuickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message. · Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member.
Banking Call Center Representative (Remote) Staffing Service USABanking Call Center Representative (Remote)Lancaster, PARemoteBanking Call Center Representative (Remote) Join a customer-focused team supporting clients through a fast-paced remote contact center environment. Assist customers with online and digital banking inquiries.
Healthcare Call Center Representative IvyrehabHealthcare Call Center RepresentativePhiladelphia, PennsylvaniaRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
Part-Time Customer Service Representative (SLF Call Center Operator) Pennsylvania State UniversityPart-Time Customer Service Representative (SLF Call Center Operator)University Park, PAPursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive.
Call Center Representative Philadelphia Gas WorksCall Center Representativephiladelphia, PAFree Health Insurance Options\u2013 Free Dental Insurance \u2013 Flex Spending - Commuter Benefits - Pension Plan \u2013 Parental Leave - Free Parking \u2013 Wellness Programs \u2013 Onsite Gyms \u2013Tuition Assistance- PSLF Eligible Employer-. The Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers.
Service Team Call Center Representative (remote) ChenMed LLCService Team Call Center Representative (remote)Philadelphia, PARemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions.
(CUSTOMER SERVICE/CALL CENTER - CUSTOMER SERVICE REPRESENTATIVE II) Mindlance(CUSTOMER SERVICE/CALL CENTER - CUSTOMER SERVICE REPRESENTATIVE II)COATESVILLE, PAThe ideal candidate should possess strong communication skills, reliability, and a willingness to learn, with a preference for experience in life sciences, military, or defense industries. The client is open to hiring candidates with no prior experience, as long as they have recently completed high school and possess strong communication skills.
Call Center Representative Cellular SalesCall Center RepresentativeWarrendale, PA$17–$25 / hourFollow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character. Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key).
Call Center Representative/Canvasser BITNER BROTHERS CONSTRUCTION INCCall Center Representative/Canvasser352 Market St, PAIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. We are looking to build a Canvassing team that is willing to put in the time to go door to door and speak with home owners.
Call Center Representative - Roadside Assistance AAACall Center Representative - Roadside AssistancePittsburgh, PennsylvaniaField incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues. Call Center Representative - Roadside AssistanceAs a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.
Call Center Representative Essig Plumbing & Heating, LLCCall Center RepresentativeReading, PAFull timeEssig Plumbing & Heating LLC is one of the fastest growing and top rated HVAC service companies in Berks county. Essig Plumbing & Heating, LLC is in search of experienced Call Center Representatives to add to our team.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAWilkes Barre, PA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Customer Service Representative I - Workers'''' Compensation Call Center CorVel CorpCustomer Service Representative I - Workers'''' Compensation Call CenterNorristown, PARemote$13.94–$21.48 / hourPay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries.
Primary Contact Center Representative (Call Center) First National Bank Of PennsylvaniaPrimary Contact Center Representative (Call Center)Hermitage, PennsylvaniaPerforms various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries. Resolves customer issues and promotes products and services by identifying the customer’s needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.
Primary Contact Center Representative (Call Center) FNB CorpPrimary Contact Center Representative (Call Center)Pittsburgh, PAResolves customer issues and promotes products and services by identifying the customers needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics. Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.
Call Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeWarrendale, Pennsylvania$17–$25 / hourWritten Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences.
Call Center Representative- HVAC, Plumbing & Electrical McHales Inc.Call Center Representative- HVAC, Plumbing & ElectricalLevittown, PAFull timeWe’ve grown into one of Bucks County’s top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke. Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons—helping keep the call board full and our customers happy.
Call Center Representative- HVAC, Plumbing & Electrical McHalesCall Center Representative- HVAC, Plumbing & ElectricalLevittown, PennsylvaniaWe’ve grown into one of Bucks County’s top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke. Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons—helping keep the call board full and our customers happy.
Call Center Remote Customer Service Representative Vimo, Inc.Call Center Remote Customer Service RepresentativeHarrisburg, PARemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Customer Service Representative I - Workers' Compensation Call Center CorVel Enterprise Claims, Inc.Customer Service Representative I - Workers' Compensation Call CenterNorristown, PARemote$13.94–$21.48 / hourPart timePay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. The Customer Service Representative plays a vital role in supporting the Workers’ Compensation department by managing inbound and outbound calls and providing exceptional service to claimants and internal teams.
Call Center Representative Cardiovascular LogisticsCall Center RepresentativeNorristown, PAPart timeRecords and communicates all messages in an accurate, concise, and timely manner, using appropriate medical terminology and abbreviations, and appropriate EMR workflows for "phone notes". Cardiology Consultants of Philadelphia (CCP) is a professional medical organization committed to the healing mission of Medicine and is part of a national cardiology platform, Cardiovascular Logistics (CVL).
Call Center Representative West Shore Home, Inc.Call Center RepresentativeHarrisburg, PAWho We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation!
Call Center Representative Bilingual Equiniti LtdCall Center Representative BilingualPhiladelphia, PAThe successful candidate will be responsible for the following: Handle incoming and outgoing Proxy Solicitation and Information Agent calls. The successful candidate will demonstrate the following experience, skills and behaviors: 1-3 years of high-volume call center experience.
Customer Service Call Center Pittsburgh On Site Competitive Wages! CCS Medical Holdings, Inc.Customer Service Call Center Pittsburgh On Site Competitive Wages!Pittsburgh, PABy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. PropheSee-an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions- is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations.
Customer Service Call Center Rep FieldprintCustomer Service Call Center RepWarminster, PennsylvaniaWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Job Description: Fieldprint applicant services representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.
NewCustomer Service Call Center - Pittsburgh On Site - Competitive Wages! CCSCustomer Service Call Center - Pittsburgh On Site - Competitive Wages!Pittsburgh, PennsylvaniaBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. Company Overview: CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans.
Contact/Call Center - Customer Service Rep. ASRC Federal Holding CompanyContact/Call Center - Customer Service Rep.Gettysburg, PAThe salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Support quality assurance and training activities by identifying common issues and recommending improvements to scripts, FAQs, and knowledge articles.
Confirmation Call Center Manager Bath Concepts Independent DealersConfirmation Call Center ManagerPittsburgh, PAFull timeAs the Confirmation Call Center Manager, you will oversee daily call center operations, manage a team of representatives, and ensure appointments are scheduled and confirmed efficiently. Cousins Roofing, Siding & Decks is seeking an experienced Confirmation Call Center Manager to lead our call center operations in Pittsburgh, PA.
Customer Service Rep: Call center Penn MedicineCustomer Service Rep: Call centerPhiladelphia, PAProvides Penn Medicine patients and customers with referrals to physicians and services and assists patients with appointment requests and other services via inbound phone calls or online requests and web chat. Answers inbound calls for Penn Medicine Referral Service lines to provide information and access to Penn Medicine owned and affiliated physicians, program services, and educational events; provides resources to callers.
Call/Contact Center Customer Service Rep ASRC Federal Holding CompanyCall/Contact Center Customer Service RepGettysburg, PAASRC Federal Technology Solutions LLC, a subsidiary of ASRC Federal, is seeking a Customer Service Representative/Contact Center Agent to join our team in Gettysburg, PA in support of the Federal Communications Commission (FCC). The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law.
TSS - Call Center Supervisor PenskeTSS - Call Center SupervisorReading, PAFull timeWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Call Center Supervisor PMA Insurance GroupCall Center SupervisorBLUE BELL, PAAs a member of the Customer Service Center team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures; monitor and delegate capacity resources as appropriate to assist in the attainment of service level goals throughout the CSC. Develop training schedules for the Lead CSR's to implement; monitor to ensure that resource base and knowledge level is sufficient to maintain a current work level on all processes.
Call Center Manager Midwest Veterinary Supply IncCall Center ManagerNorristown, PACompile and calculate reports from Cognos including sales and spiff goals, clinic territory assignments as well as customer target lists, and territory analysis reports, Review accounts not doing business and assign for cold calling purposes. Job Summary: The primary objective of this position is to provide the tools, directive, and motivation to the Inside Sales team within the assigned Call Center so that they may provide the best customer service possible and enhance sales.
Inbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required* First Commonwealth Federal Credit UnionInbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required*Allentown FC, PAAs our Member Experience Associate – Inbound, you will be accountable for effective servicing of our members and assisting them with their financial objectives, primarily via telephone and email, consistently cross offering all credit union products and services when appropriate and in accordance with established credit union policies and procedures. Establish, maintain, grow and display excellent member service and telephone skills, including active listening, cross-selling, problem solving, conflict resolution, effective communication (words, tone), product knowledge, personal accountability, and other skills identified by management.•
Customer Solutions Center Representative-Bilingual Pennsylvania Housing Finance AgencyCustomer Solutions Center Representative-BilingualHarrisburg, PennsylvaniaIs responsible for learning and staying current with general information about programs and services offered across multiple Agency divisions to include Homeownership, Loan Servicing, Strategic Planning and Policy, Housing Counseling, Program Operations, Multifamily and Information Resources. Informed about customer service strategies and PHFA Homeownership programs and outside partners’ housing related initiatives that assist with informational delivery to PHFA callers.
Customer Care Call Center Supervisor Firstrust BankCustomer Care Call Center SupervisorHorsham, PAThis role ensures consistent service delivery, operational efficiency, and a world-class customer experience through effective workflow management, quality monitoring, KPI oversight, real-time floor support ("quarterbacking"), and ongoing coaching and development. Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing or calling: reasonableaccomdations@firstrust.com or 215-728-8265.
Temporary Call Center Agent- Medicare Sales Support University of Pittsburgh Medical CenterTemporary Call Center Agent- Medicare Sales SupportPittsburgh, PARemoteAs part of our team, you'll work from the comfort of your home while serving as a trusted first point of contact for individuals exploring UPMC For Life Medicare Advantage plans. Minimum 6 months of direct customer service experience; call center, specifically retail and food service industry experience, preferred.
Patient Services Representative - UPMC Meadville Outpatient Center University of Pittsburgh Medical CenterPatient Services Representative - UPMC Meadville Outpatient CenterMeadville, PAStays informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicates what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services. Join UPMC's Meadville Outpatient Center as a Patient Services Representative and help create a welcoming, positive experience for patients and families from check-in through checkout.
Patient Services Representative - Center for Diabetes & Endocrinology University of Pittsburgh Medical CenterPatient Services Representative - Center for Diabetes & EndocrinologyPittsburgh, PAPurpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patients demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.
Patient Services Representative- UPMC/Cosmetic surgery and Skin Health Center University of Pittsburgh Medical CenterPatient Services Representative- UPMC/Cosmetic surgery and Skin Health CenterPittsburgh, PAUPMC Cosmetic Surgery and Skin Health Center is hiring a Patient Services Representative to support the office located at 5401 Walnut Street, Suite 300 in Pittsburgh, with travel as needed to the Sewickley location at 2100 Georgetowne Drive, Suite 400. The Patient Services Representative will serve as the first point of contact for patients, responsible for greeting visitors, scheduling appointments, answering and directing calls, and ensuring a smooth and efficient check-in/check-out process.
2nd Shift Call Center Agent - Drug Testing Team Vertical Screen Inc.2nd Shift Call Center Agent - Drug Testing TeamWarminster, PennsylvaniaWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
Call Center Scheduling Specialist Vertical Screen Inc.Call Center Scheduling SpecialistWarminster, PennsylvaniaWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
Overnight Call Center Rep - Drug Testing Team Vertical Screen Inc.Overnight Call Center Rep - Drug Testing TeamWarminster, PennsylvaniaWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
Sr. Professional Staff Nurse, BSN Nurse Triage Corp Call Center University of Pittsburgh Medical CenterSr. Professional Staff Nurse, BSN Nurse Triage Corp Call CenterLemoyne, PAIf a BSN is held, a Master's degree in a related field may be substituted in lieu of Certification.,The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below. Responsibilities: Serves as a role model of professional nursing practice by serving as a recognized unit leader in one or more of the following areas: clinical expertise, teacher, specialized resource nurse, and/or evidence based practice.