OTHER

FEED

UNKNOWN

We are currently looking to add dedicated service professionals to assist us in delivering a professional and inviting dining experience that exceeds members expectations! The Outing Club is the oldest private club in the Quad Cities and has become synonymous with quality in relation to both food and service!

Join our prestigious team! The Outing Club is the oldest private club in the Quad Cities and has become synonymous with quality in relation to both food and service! We are currently looking to add dedicated service professionals to assist us in delivering a professional and inviting dining experience that exceeds members expectations! We are specifically looking to add a "Floor Captain" to our ranks! Prior service experience is a plus, however all applicants should be adaptable to or willing to learn several styles of service ranging from formal restaurant table service to large and small banquet style service.As our Floor Captain, you'd be the face of The Outing Club's A la Carte program! One's responsibilities would include but would not be limited to:<ul><li>Assisting in the training and development of the Front of House staff.</li><li>Overseeing our A la Carte service and ensuring service standards are being met.</li><li>Helping to ensure service reset is completed and was executed correctly.</li><li>"Touching Tables" to ensure member satisfaction throughout service times.</li><li>Assisting in closing duties and shifts</li></ul>Hours are flexible however having evening, weekend, and occasional holiday holiday availability is beneficial!Pay is based on experience!Perks include (but are not limited to): Free Meals while on duty, a Christmas Bonus Program, and a fun and rewarding work environment!

The Outing Club

Floor Captain/Dining Room Supervisor

Banquet Services

Restaurant

Training/Teaching

Talent Acquisition

FULL_TIME

The Hyatt Regency Coralville Hotel & Conference Center is seeking a detail-oriented, service-driven Banquet Captain to lead our banquet team and ensure seamless execution of events. This role is ideal for someone who thrives in a hands-on leadership position, enjoys working with a team, and takes pride in delivering exceptional guest experiences.

DescriptionLooking for a leadership role in a fast-paced, event-driven environment?The Hyatt Regency Coralville Hotel & Conference Center is seeking a detail-oriented, service-driven Banquet Captain to lead our banquet team and ensure seamless execution of events. This role is ideal for someone who thrives in a hands-on leadership position, enjoys working with a team, and takes pride in delivering exceptional guest experiences.As a Banquet Captain, you will oversee event setup, service, and breakdown while ensuring quality standards are met and guest expectations are exceeded.Why Our Banquet Team Loves Working Here<ul style="margin-top:0in"><li class="MsoNormal">Competitive pay based on experience</li><li class="MsoNormal">Matching 401(k) and profit-sharing</li><li class="MsoNormal">Health benefits available after 30 days for full-time associates</li><li class="MsoNormal">Flexible scheduling with focus on work/life balance</li><li class="MsoNormal">Free and discounted meals & Starbucks</li><li class="MsoNormal">Free Marcus Theatre movie tickets</li><li class="MsoNormal">Hotel discounts at Hyatt and Marcus Hotels & Resorts properties</li><li class="MsoNormal">Free parking</li><li class="MsoNormal">A supportive team environment focused on People Pleasing People</li></ul>What You’ll DoAs a Banquet Captain, you will lead banquet operations and ensure events run smoothly from start to finish.Responsibilities include:<ul style="margin-top:0in"><li class="MsoNormal">Supervise and support banquet staff during event setup, service, and breakdown</li><li class="MsoNormal">Ensure banquet rooms are set according to event orders and standards</li><li class="MsoNormal">Oversee food and beverage service to ensure quality and consistency</li><li class="MsoNormal">Communicate with event contacts to ensure expectations are met</li><li class="MsoNormal">Maintain cleanliness and organization of banquet spaces and storage areas</li><li class="MsoNormal">Monitor inventory and ensure necessary supplies are available</li><li class="MsoNormal">Assist with scheduling based on event needs and labor guidelines</li><li class="MsoNormal">Process banquet billing and ensure accuracy</li><li class="MsoNormal">Communicate effectively with managers and other departments</li><li class="MsoNormal">Ensure team members follow service standards, policies, and procedures</li><li class="MsoNormal">Provide leadership during events and resolve issues as they arise</li><li class="MsoNormal">Support training and development of banquet staff</li><li class="MsoNormal">Attend department meetings and assist with other duties as assigned</li></ul>What We’re Looking ForWe’re looking for a strong leader who is organized, reliable, and guest-focused.Ideal candidates will have:<ul style="margin-top:0in"><li class="MsoNormal">Prior banquet server experience required</li><li class="MsoNormal">Previous supervisory or leadership experience preferred</li><li class="MsoNormal">Strong communication and customer service skills</li><li class="MsoNormal">Ability to multi-task and stay organized in a fast-paced environment</li><li class="MsoNormal">Strong attention to detail</li><li class="MsoNormal">Ability to respond quickly and effectively to guest needs</li><li class="MsoNormal">Basic knowledge of food and beverage service</li><li class="MsoNormal">Ability to lift up to 35 lbs. with or without accommodation</li></ul>About UsAt Marcus Hotels & Resorts, we believe our associates are our greatest asset. Our culture is built around People Pleasing People, creating memorable experiences for both guests and team members.The Hyatt Regency Coralville Hotel & Conference Center offers a dynamic and welcoming workplace where associates can grow, develop, and take pride in delivering exceptional service.Marcus Hotels & Resorts is an Equal Opportunity Employer.

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Floor Captain/Dining Room Supervisor The Outing Club

Banquet Captain Hyatt Regency Coralville

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