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As a captain you will be responsible for supervising banquet staff as well as maintaining meeting/functions rooms and ensuring that banquet operations run smoothly and prioritizing the comfort and safety of our guests. If you are interested in kickstarting your career in the hospitality industry and have the following skills, we would love to speak with you: Have a keen eye for detail, time management and great customer service skills.

Come for a JOB, stay for a CAREER.<br/><div><p><strong>ABOUT US</strong></p></div><div><p>At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We celebrate your successes, your strengths will be appreciated, and a place where each of us can truly be ourselves. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. <strong><em>Come for a JOB, stay for a CAREER.</em></strong></p></div><p><strong>Banquet Captain Overview:</strong></p><p>A Banquet Captain is a working position within the Banquet department. As a captain you will be responsible for supervising banquet staff as well as maintaining meeting/functions rooms and ensuring that banquet operations run smoothly and prioritizing the comfort and safety of our guests.</p><p><strong>Responsibilities include:</strong></p><ul><li>Assisting managers with schedules and training of staff.</li><li>Overseeing the preparation and the end of the banquet event.</li><li>Maintaining and ordering inventory</li><li>Ability to read and understand the Banquet Event Order.</li><li>Support other staff members.</li><li>Respond to the guest in a professional and timely manner.</li><li>Able to stand and walk for long periods of time.</li><li>Maintain composure in a fast-paced environment.</li></ul><p><strong>Job Requirements:</strong></p><p>If you are interested in kickstarting your career in the hospitality industry and have the following skills, we would love to speak with you:</p><ul><li>Have a keen eye for detail, time management and great customer service skills.</li><li>Pleasant and friendly demeanor.</li><li>Supervising experience is preferred but not necessary.</li><li>Able to work as a team and independently.</li><li>Flexible working hours.</li><li>Ability to work with little or no supervision while meeting high-performance standards.</li><li>Physical mobility and stamina.</li><li>Must be able to pass a background check</li><li>Ability to follow instructions.</li></ul><div><p><strong>WATERFORD HEALTH AND WELLNESS</strong></p></div><div><p><strong><em>Health </em></strong><em><strong>Insurance is available on the first of the month after hire</strong></em><strong><em>!</em></strong></p></div><div><p>We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.</p></div><div><p><strong><em>We know that life gets in the </em></strong><em><strong>way, and </strong></em><em><strong>YOU </strong></em><em><strong>deserve </strong></em><strong><em>to recharge.</em></strong></p></div><div><p>Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date! </p></div><div><p><strong>EXCITING </strong><strong>EXTRAS</strong></p></div><div><p><strong>On Demand Pay - </strong>Why wait for pay day – get your pay when you need it 24/7.</p></div><div><p><strong>Pet Insurance - </strong>We cover the whole family, and all associates are eligible for discounted pet insurance.</p></div><div><p><strong>401k</strong><strong> Plan - </strong>Nobody wants to work forever, start planning for your future now.</p></div><div><p><strong>Hotel </strong><strong>D</strong><strong>iscounts - </strong>It’s one of the biggest industry perks.</p></div><div><p><strong>Shoes for Crew</strong><strong>s - </strong>All associates are eligible for a shoe subsidy through Shoes for Crews.</p></div><div><p><strong>For more information, please visit our website at waterfordhotelgroup.com</strong></p></div><div><p><strong>EOE/M/F/D/V</strong></p></div>

Waterford Hotel Group

Banquet Captain

Background Investigation

Compensation and Benefits

Customer Support/Service

Detail Oriented

Establish Priorities

Health Insurance

Inventory Management

People Management

Staff Training

Team Player

Time Management

Set up banquet room as instructed by management, and check room set-up to see that Banquet Event Order directions are completely followed. Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.

<h2>Overview</h2><p><strong>Opportunity: Banquet Captain</strong></p><p>Assist leading banquet staff during assigned functions, ensuring colleagues perform in accordance with established guest service standards. Set up banquet rooms, serve food and/or beverages, and help lead the staff at the direction of management.</p><p> </p><p><strong>Your Growth Path</strong> </p><p>Assistant Banquet Manager – Assistant Restaurant Manager – Banquet Manager</p><p> </p><p><strong>Your Focus</strong></p><ul><li>Check Banquet Staff’s Event Orders to ensure that all information is accurate.</li><li>Set up banquet room as instructed by management, and check room set-up to see that Banquet Event Order directions are completely followed.</li><li>Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.</li><li>Replenish beverages and food items as necessary, and check with guests for overall satisfaction.</li><li>Act as point of contact for group representatives when management is not present.</li><li>Communicate all Banquet Event Order changes to catering or convention services office and affected departments.</li><li>Coordinate with banquet colleagues on set-ups, changes and time schedules for all functions.</li><li>Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.</li><li>Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.</li><li>Help with management to ensure that proper liquor controls are in use.</li><li>Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li><li>Perform other duties as requested by management.</li></ul><p><strong>Your Background and Skills</strong></p><ul><li>High School diploma or equivalent preferred.</li><li>Previous banquet experience required.</li></ul><p><strong>HHM Hotels Benefits and Perks</strong></p><p> </p><ul><li>Competitive wages for full time and part time opportunities</li><li>Medical, Dental and Vision Health Insurance</li><li>Paid Time Off</li><li>401k Company Match</li><li>Daily Pay</li><li>Free Basic Life Insurance</li><li>24/7 access to TELUS Health, a confidential work-life resource.</li><li>Travel Discounts</li><li>Commuter Transit and Commuter Parking Benefits</li><li>Employee Assistance and Wellness Program</li><li>Educational/Professional Development</li><li>Referral Bonus Program</li></ul><p><strong>Work Environment and Context</strong></p><ul><li>Work schedule varies and will include working on holidays and weekends.</li><li>Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.</li></ul><p><strong>What We Believe</strong></p><p> </p><p>People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It</p><h2>About Us </h2><p>HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.</p><p> </p><p>To see other opportunities at this location, click here.</p>

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