princeton, NJ30+ days ago
Positioning: The Team Captain is typically positioned behind the bar working alongside the team, frequently working on the POS station whilst overseeing the coffee shop as a whole, to ensure locals are receiving excellent & fast service, and that the store is clean. Keen eye for detail and eyes over the store, the Team Captain sees locals needs, benches that need to be cleaned, a wobbly table, plates needed for clearing, etc and directs the team to act accordingly.