Support clinical staff at BSL, JBHC and YHEP to refer, retain and empower patients in the PrEP program by:Confirming PrEP appointments are scheduled for healthcare provider, injection, and lab visitsEnsuring patients are compliant with guideline-specific bloodworkCoordinating medication refillsApplying for and maintaining eligibility in patient medication assistance programsConducting rapid HIV testing as part of new and ongoing PrEP careFacilitating reminder phone calls and text messages to patients with upcoming appointmentsLinking patients to PrEP services who have recently been diagnosed with an STI or have been prescribed Post-Exposure Prophylaxis (PEP)Scheduling TelePrEP appointments and coordinating at-home and/or outside labs for routine HIV and STI screenings for the patientInputting at-home testing lab results into the EMR for provider reviewResponsible for documenting all patient encounters in the electronic medical records within 48 hours, including but not limited to phone conversations, counseling sessions, HIV rapid test results, medication pick-ups and other patient communicationWork with the pharmacy department to manage PrEP medication distribution for both oral and injectable medications; assist patients with picking up PrEP prescriptions from contracted pharmacies and deliveries of PrEP medications to the health centerWork with the managers of the PrEP program to cultivate community partnerships, coordinate outreach, and educational activities around specific health awareness activities, participate in community health fairs as neededSupport linkage to care efforts for PrEP participants who may be newly diagnosed with HIV.Refer patients to appropriate programs within Philadelphia FIGHT's Community Health Centers. Requirements:High School Diploma requiredBachelor's Degree is preferred1-2 years of experience conducting non-medical assessments and client centered education is preferredPA HIV Testing Certification is preferredStrong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams)Previous experience using an Electronic Medical Record System (EMR) is preferredKnowledge of PrEP and combination HIV prevention and treatmentKnowledge in science and medicineProven track record of organization, attention to detail and ability to respond promptly to requests, anticipate agency needs, and maintain efficient clinical operationsAbility to work across teams effectivelySensitive to cultural, economic, gender, and sexual orientation differences Responsibilities include:Conduct non-medical health screenings and risk assessments of individuals who are interested in Pre-Exposure Prophylaxis.