Provide crisis intervention and supportive counseling as needed; • Provide education about the purpose and process of the CAC investigation and prosecution in family court and/or criminal court; • Provide information about the rights of crime victims; • Provide information and referrals, compensation claims assistance, accompaniment to forensic rape exams and court appearances; • Provide follow-up telephone and in-person services; • Coordinate with the multidisciplinary team, consisting of forensic interviewers, child protection, law enforcement, prosecution, and mental and medical professionals, to ensure the family is kept informed, and the family’s needs are addressed; • Provide emergency and other practical assistance (food vouchers, emergency clothing, Metro Cards, financial assistance); • Maintain ongoing communication with families about the CAC investigation, criminal justice process and family/criminal proceedings when appropriate; • Enter new and ongoing case information into CMS in a timely and accurate manner; • Participate in multidisciplinary case review to represent the family’s interest and advocate for their. • Greet and orient the child victim and involved family members to the CAC and link them to assigned MDT members; • Advocate to police, child protection, prosecution, medical personnel and other social service agencies or partners of the CAC on behalf of the child and involved family members; • Engage families around service needs including domestic violence, public benefits, housing, crime victims’ benefits, etc.