The position exercises considerable independent judgment to ensure investigations are conducted in a timely, legally sufficient, and consistent manner and collaborates with Appeals, Customer Care, Employer Services, Program Integrity, Insurance Plan Compliance, Assistant Attorneys General, and other Division partners to support audits, fraud investigation, complaint resolution, and enforcement activities. âCoordinate investigative activities with Appeals, Program Integrity, Employer Services, Insurance Plan Compliance, Legal Counsel, Assistant Attorneys General, and other internal and external stakeholders to ensure consistent statewide administration of the FAMLI complaints program.Â.