Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed careAdvocate for your client's needs in the shelter and when interfacing with other agencies or service providersFacilitate intakes for individuals who are referred into interim housingCreate a supportive environment and ensure clients' progress, utilizing a strengths-based approachFacilitate wellness, enrichment, and life skills groupsProvide crisis intervention when neededMaintain client confidentiality at all times while following agency, state, and HIPAA regulationsCreate and maintain accurate documentation of client information (intake, referrals, progress notes, and service delivery) in the HMIS database and in accordance with program funder requirementsParticipate in case conferences, individual supervision, and other staff meetingsWork in collaboration with other agency and program staff, in order to coordinate servicesCommunicate effectively and in a timely manner with management, peers, and clientsParticipate in evaluation and trainings in order to better respond to client/community needsPerform other duties as assigned. Essential Duties and Responsibilities: High School Diploma or GED or EquivalentServe a caseload of approximately 25 clients, providing active case management for all assigned cases, including meeting weekly with each person individuallyAct as the lead for clients' housing-related case management, maintaining an active housing plan for each client on your caseload, based on creative solutions to homelessnessMaintain a current and thorough knowledge of community resources and utilize them to provide comprehensive, wrap-around services to clients, navigating them through the best options for their unique situationsWork collaboratively with clients to address barriers to housing, including linkages to income/benefits, mental health services, physical health services, etc.