NewCase Management Coordinator, Field (Kane County) CVS HealthCase Management Coordinator, Field (Kane County)Geneva, IL$21.10–$44.99Enhancement of Medical Appropriateness and Quality of Care: Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes. Evaluation of Members: Through the use of care management tools and information/data review, conducts comprehensive evaluation of member’s needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member’s benefit plan and available internal and external programs/services.
NewCase Management Coordinator - Field (Will County, IL) CVS HealthCase Management Coordinator - Field (Will County, IL)Plainfield, IL$21.10–$44.99Enhancement of Medical Appropriateness and Quality of Care: Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes. Evaluation of Members: Through the use of care management tools and information/data review, conducts comprehensive evaluation of member’s needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member’s benefit plan and available internal and external programs/services.
NewCase Management Social Worker SevitaCase Management Social WorkerMerrillville, INDocument in writing each serviced individual’s progress including initial evaluations, progress reports, discharge summaries, billing information, and other requested reports. Membership in NASW and related clinical experience in a rehabilitation setting with a focus on traumatic brain injury and spinal cord injury.
NewCase Management Analyst - Field Elgin, IL and surrounding areas CVS HealthCase Management Analyst - Field Elgin, IL and surrounding areasGeneva, IL$21.10–$44.99As an Analyst, Case Manager, you support optimal member health outcomes by coordinating care, providing education, and facilitating access to appropriate healthcare services. You collaborate with internal teams, providers, and external resources to address barriers, improve quality of care, and ensure services align with member benefits.
Legal Assistant / Case Manager Klain and AssociatesLegal Assistant / Case ManagerChicago, ILKlain and Associates, LLC is a boutique law firm located in the heart of downtown Chicago, committed to delivering exceptional legal services with a personalized touch. This is not an entry-level position—you’ll need to manage a high volume of work with accuracy and professionalism, while delivering excellent client service and internal support.
Hybrid New Business Case Specialist Jepsen Investments, Inc.Hybrid New Business Case SpecialistLombard, IL$22 / hourFull timeThe role supports front-end new group business sales activity and ensures proper coordination with Sales Management, BCBS representatives, agency managers, brokers, managing general agents and other business partners. These positions are responsible for the new case submission process and review of sold case paperwork for completeness and accuracy in order to release the acceptance of risk for new business.
RN Case Manager Endeavor HealthRN Case ManagerElmhurst, ILOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
NewCase Manager, Registered Nurse – Field - Cook County, IL CVS HealthCase Manager, Registered Nurse – Field - Cook County, ILDes Plaines, IL$66,575–$142,576Assesses and analyzes injured, acute, or chronically ill members/clients medical and/or vocational status; develops a plan of care to facilitate the member/client’s appropriate condition management to optimize wellness and medical outcomes, aid timely return to work or optimal functioning, and determination of eligibility for benefits as appropriate. Implements and coordinates all case management activities relating to catastrophic cases and chronically ill members/clients across the continuum of care that can include consultant referrals, home care visits, the use of community resources, and alternative levels of care.
NewNurse Case Manager - Relocate to Urbana IL Cunningham Children's HomeNurse Case Manager - Relocate to Urbana ILChicago, ILLocated in Urbana, IL, Cunningham Children's Home is a non-profit agency dedicated to offering support to youth and families, and are committed to the values of spirituality, teamwork, integrity, and respectif those align with what youre looking for in an employer, we encourage you to apply to be a part of our Health Services Team! Founded in 1895, Cunningham Childrens Home is a leading child welfare and educational services agency, supporting more than 977 youth and families each year through residential treatment, special education, and community-based programs.
NewTravel Nurse RN - Case Manager - $2,880 per week in Chicago, IL Seven HealthcareTravel Nurse RN - Case Manager - $2,880 per week in Chicago, ILChicago, IL$2,880Seven Healthcare is seeking an experienced RN Inpatient Care Manager specializing in case management to join a dynamic team in Chicago, IL. Nestled in a city rich with cultural diversity and renowned for its iconic architecture, Chicago offers endless activities from enjoying the lakeshore to exploring its vibrant arts and culinary scenes.
NewRN Case Manager, Workers Compensation Endeavor HealthRN Case Manager, Workers CompensationArlington Heights, ILOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Stays abreast of regulations, trends, benchmarks and best practice and incorporates new knowledge into organizational programs and plans Acts as a change agent to systematically drive and implement change throughout the organization in support of advancing the health, safety, and wellbeing of the workforce.
Medicaid ACO Care Manager Jepsen Investments, Inc.Medicaid ACO Care ManagerChicago, IL$32–$47 / hourFull timeThe main purpose of this position is to provide a comprehensive assessment of patient risk and needs for education, discharge planning and resource needs during an episode of illness and across the continuum of care. If you or anyone you know is interested, qualified and currently seeking employment please send an updated resume and answers to the questions below to cjepsen@managedcarestaffers.com for immediate review and consideration.
Case Manager - RN Hines & Associates IncCase Manager - RNSt Charles, IL$60,000–$66,000 / yearHines and Associates only hires licensed/certified medical professionals with an unrestricted license/certification in the state or in a state that has licensure reciprocation with the state of the office location the employee is working in. Our Case Manager role allows you to utilize your clinical nursing experience to develop a plan for meeting health care needs of the patient, while continuing to professionally grow in health care knowledge and perspective.
NewLicensed Practical Nurse - Case Coordinator Hines & Associates IncLicensed Practical Nurse - Case CoordinatorSt Charles, IL$23–$25.75 / hourHines is a nationwide, independent leader in personalized managed health care, focused on what’s important to you—comprehensive services with the program excellence and cost containment that you demand. 4) Excellent communication skills; 5) Basic typing/computer knowledge with minimum keyboarding speed of 35WPM; 6) Previous case management experience helpful but not required.
NewMedical Social Worker Endeavor HealthMedical Social WorkerChicago, ILThe purpose of the Social Woker position is to provide various social services to Symptom Support Program and Palliative Care patients and families including but not limited to psychosocial evaluations and assessments, ongoing counseling, direct casework services, bereavement services and referrals to community resources as ordered by the physician and/or APN according to the Palliative Care and Symptom Support Program process. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence.
Manager, Job Dev. & Transitions Program Best Buddies InternationalManager, Job Dev. & Transitions ProgramChicago, IL$46,000–$48,000 / yearBest Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD). Complete required paperwork in a timely and organized manner, including but not limited to Individual Written Program Plan (IWPP), intake/annual paperwork; safety exercises, incident and grievance reports and reports required by local funding agencies.
NewRN Care Manager-Nights Endeavor HealthRN Care Manager-NightsGlenview, ILOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Daily functions may include admission review and continued stay reviews, contacting insurance companies to provide clinical information to support admissions/continued hospital stays, referring cases to the Physician Advisor for further review, collecting QA and Avoidable Days data as directed.
NewClient Intake Specialist- Elgin Chinese Mutual Aid Association IncClient Intake Specialist- ElginElgin, IL$38,000–$42,000 / yearChinese Mutual Aid Association (CMAA) is seeking a mission-driven and detail-oriented Client Intake Specialist in the Elgin location who will assist immigrants and low-income families in navigating an array of social services. If you need assistance or an accommodation due to a disability during the application or interview process, please contact us at 773-784-2900 and request the Human Resources Department or email at humanresources@chinesemutualaid.org and reference the job ID1223245.
RN Care Manager Endeavor HealthRN Care ManagerArlington Heights, ILOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
Social Worker - MSW (Per Diem) BoldAge PACESocial Worker - MSW (Per Diem)Crestwood, ILJOB SUMMARY: The Social Worker (MSW) provides direct social work and care management services to participants of the PACE program, offering comprehensive support to enhance their quality of life and ability to live independently in the community. Pass a comprehensive criminal background check that may include, but is not limited to, federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen. .
Social Worker - MSW BoldAge PACESocial Worker - MSWCrestwood, ILJOB SUMMARY: The Social Worker (MSW) provides direct social work and care management services to participants of the PACE program, offering comprehensive support to enhance their quality of life and ability to live independently in the community. Pass a comprehensive criminal background check that may include, but is not limited to, federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen. .
NewFinance Director Chinese Mutual Aid Association IncFinance DirectorChicago, IL$80,000–$110,000 / yearIf you need assistance or an accommodation due to a disability during the application or interview process, please contact us at 773-784-2900 and request the Human Resources Department or email at humanresources@chinesemutualaid.org and reference the job ID 2887680. Chinese Mutual Aid Association (CMAA) is a community-based 501(c)3 nonprofit organization dedicated to supporting Chicagoland’s diverse immigrant and refugee communities.
Talent Manager Oliver WymanTalent ManagerChicago, IL$85,000–$115,000 / yearThe Talent Manager is primarily responsible for the staffing and performance management of ~30-50 consultants (including both interns and full-time colleagues - many of whom have between 0 - 4 years of consulting experience and join at entry-level as university graduates) and is in regular contact with their consultant group to know and understand their strengths, development objectives, personal preferences, and career goals. Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
Case Management Supervisor Social Work Prime Healthcare Services IncCase Management Supervisor Social WorkChicago, IL$37.12–$56.26 / hourThe methodology is designed to facilitate and insure the achievement of quality, clinical and cost effective outcomes and to perform a holistic and comprehensive admission and concurrent review of the medical record to assure all parameters for MCG/Milliman criteria/InterQual which includes the medical overview to find medical necessity, intensity of service and severity of illness. The working Supervisor of Case Management is responsible for providing supervision to the Social Worker Case Managers, RN Case Managers, UR Tech, and Discharge Planners; as well as working with the facility Medical Review Coordinator (MRC) on all cases of Peer to Peer review, outcomes and initial appeal requests.
Social Worker, Case Management - Full Time Mercy Health System CorporationSocial Worker, Case Management - Full TimeRiverside, IllinoisThe Case Management Social Worker (CMSW) coordinates and facilitates patient care activities to improve continuity of care across the health care continuum, to promote appropriate utilization of resources, and to contribute to improved patient satisfaction and outcomes. Acts as a liaison with county officials for patients involved with protective services, aging, developmental disabilities, domestic violence, mental health services and economic support.
Case Management Supervisor - Social Work Saint Mary of Nazareth HospitalCase Management Supervisor - Social WorkChicago, Illinois$37.12–$56.26 / hourFull timeThe methodology is designed to facilitate and insure the achievement of quality, clinical and cost effective outcomes and to perform a holistic and comprehensive admission and concurrent review of the medical record to assure all parameters for MCG/Milliman criteria/InterQual which includes the medical overview to find medical necessity, intensity of service and severity of illness. Responsibilities: The working Supervisor of Case Management is responsible for providing supervision to the Social Worker Case Managers, RN Case Managers, UR Tech, and Discharge Planners; as well as working with the facility Medical Review Coordinator (MRC) on all cases of Peer to Peer review, outcomes and initial appeal requests.
Case Management Coordinator (Field, Illinois) CVS Health CorpCase Management Coordinator (Field, Illinois)Naperville, IL$21.10–$44.99 / hourEnhancement of Medical Appropriateness and Quality of Care: - Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes. Position Summary/Mission: The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process, The Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and.
NewSenior Housing Programs Supervisor: Lead Case Management Christian Community Health CenterSenior Housing Programs Supervisor: Lead Case ManagementChicago, ILChristian Community Health Center is seeking a Housing Program Supervisor to oversee a team of case managers. Qualified candidates will have at least three years of management experience in social services, preferably with special populations.
Case Management Coordinator: Mooseheart Horizons Program MooseHeart Child City & SchoolCase Management Coordinator: Mooseheart Horizons ProgramMooseheart, ILFull timeProvide comprehensive case management using person-centered approaches that fully include youth in decision-making, daily routines, and goal planning while promoting developmental/academic growth, independence and cultural relevance. The Case Management Supervisor also provides formal supervision, guidance, and operational oversight to Child Care Supervisors to ensure consistent, high-quality daily operations within the home.
NewCase Management Specialist- Advanced Practice Compass ConnectionsCase Management Specialist- Advanced PracticeChicago, IllinoisWork experience: Required – For individuals possessing a degree in social work, psychology, criminal justice, sociology, or related field of study, three (3) years of related experience including experience working in crisis intervention and case management; Individuals who do not possess a degree in social work, psychology, criminal justice, sociology, or a related field of study, may be considered for the position if they possess seven (7) years of related experience, including experience working in crisis intervention and case management. Academic Req: Required – Bachelor’s or undergraduate degree from an accredited program/university in one of the following areas: social work, psychology, criminal justice, sociology, or related field of study; Strongly Preferred – Graduate degree in social work, criminal justice, sociology, or a related field of study from accredited program/university.
Recovery Counselor (Case Management; Mental Health / Social Work) Trilogy CareersRecovery Counselor (Case Management; Mental Health / Social Work)Chicago, IllinoisHe/she/they will provide client-centered, strengths-based, and trauma-informed services to clients with severe mental illnesses and co-occurring substance abuse/addiction disorders utilizing a harm reduction approach. Accompany and transport clients to important appointments in the community and provide support with issues related to housing, substance use, budgeting, social support, and medication.
Director of Case Management Humboldt Park HealthDirector of Case ManagementChicago, ILPart timeAs a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly. This leader will oversee end-to-end care delivery processes, support program development, ensure regulatory compliance, strengthen interdepartmental collaboration, and drive performance across the full continuum of care.
CCBHC Targeted Case Management Specialist Metropolitan Family ServicesCCBHC Targeted Case Management SpecialistMerrionette Park, IllinoisMetropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment. While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
Director of Case Management Humboldt Park Health CareersDirector of Case ManagementChicago, IllinoisAs a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly. This leader will oversee end-to-end care delivery processes, support program development, ensure regulatory compliance, strengthen interdepartmental collaboration, and drive performance across the full continuum of care.
Bilingual Clinical Case Management Intern Trilogy CareersBilingual Clinical Case Management InternChicago, IllinoisWork to facilitate recommended services from the assessment and treatment plan, such as (but not limited to): counseling/therapy, family psychoeducation, educate on potential resources to meet holistic needs, linkage to entitlements, learn independent living skills, support with employment and education needs, navigate systems medical or court. The two major programs that this intern will provide case management, assessment, and/or short-term therapy support will be the various teams within the Child and Adolescent Services department: Impact: Youth & Families Outpatient Therapy, Mental Health Juvenile Justice Program, the Hope First Program, First Episode Psychosis.
Bilingual Clinical Case Management Intern Trilogy IncBilingual Clinical Case Management InternChicago, ILPart timeWork to facilitate recommended services from the assessment and treatment plan, such as (but not limited to): counseling/therapy, family psychoeducation, educate on potential resources to meet holistic needs, linkage to entitlements, learn independent living skills, support with employment and education needs, navigate systems medical or court. The two major programs that this intern will provide case management, assessment, and/or short-term therapy support will be the various teams within the Child and Adolescent Services department: Impact: Youth & Families Outpatient Therapy, Mental Health Juvenile Justice Program, the Hope First Program, First Episode Psychosis.
Case Management Supervisor RN CorVel CorpCase Management Supervisor RNDowners Grove, ILRemote$77,960–$120,368 / yearPay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. The Case Management Supervisor is responsible for directing the operations of their designated department, which may include one or more of the following functions: human resources, customer service, and limited sales management.
Case Management Registered Nurse Supplemental Health CareCase Management Registered NurseHarvey, ILFull timeEstimated weekly payment may include both taxable wages and tax-free reimbursements for meals, housing, and incidentals. Job Description:Supplemental Health Care is connecting Case Management Registered Nurses with top-tier hospital contracts in Harvey, Illinois.
Case Management Supervisor RN CorVel Healthcare CorporationCase Management Supervisor RNDowners Grove, ILRemote$77,960–$120,368 / yearPart timePay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. The Case Management Supervisor is responsible for directing the operations of their designated department, which may include one or more of the following functions: human resources, customer service, and limited sales management.
Healthcare Consulting Director – Case Management Huron Consulting ServicesHealthcare Consulting Director – Case ManagementChicago, IllinoisAs the Healthcare Consulting Director in Clinical Enterprise - Case Management, you will: Lead and direct teams in complex performance improvement engagements, managing budgets, invoicing, and billing while ensuring successful client outcomes. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Social Worker Case Management Ascension Health AllianceSocial Worker Case ManagementElk Grove Village, IL$40–$42 / hourLicensure / Certification / Registration: One or more of the following required: Clinical Counselor credentialed from the Illinois Department of Financial and Professional Regulation obtained prior to hire date or job transfer date. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
Healthcare Consulting Director - Case Management Huron Consulting Group IncHealthcare Consulting Director - Case ManagementChicago, IL$185,000–$250,000 / yearAs the Healthcare Consulting Director in Clinical Enterprise - Case Management, you will: Lead and direct teams in complex performance improvement engagements, managing budgets, invoicing, and billing while ensuring successful client outcomes. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
NewSenior Legal Assistant - Case Management & Docs Epstein Becker & Green, P.C.Senior Legal Assistant - Case Management & DocsChicago, IL$75,000–$90,000 / yearEpstein Becker & Green, P.C. in Chicago is hiring a Legal Assistant to support attorneys in providing high-quality service to clients. The role involves managing schedules, preparing legal documents, and maintaining case files.
Case Management Analyst - Field - Chicago IL CVS Health CorpCase Management Analyst - Field - Chicago ILChicago, IL$21.10–$44.99 / hourRequired Education: Individual with a bachelor's degree or a non-licensed individual with a master's degree, with either degree being in a human-services field (including, but not limited to sociology, special education, rehabilitation counseling). This Analyst, Case Management Field position is with Aetna's Long Term Services & Supports (LTSS) team and is a field-based position in Chicago, Illinois.
NewLitigation Support Specialist: Docket & Case Management Pro Rehrig InternationalLitigation Support Specialist: Docket & Case Management ProChicago, IL$55,000–$70,000 / yearA mid-size law firm in Chicago seeks a Litigation Support Specialist to oversee court docket activity and assist with trial preparation. This full-time role requires a Bachelor's degree and 4+ years of relevant experience, particularly in managing high-volume litigation tasks.
Social Worker Case Management AscensionSocial Worker Case ManagementElk Grove Village, Illinois$40–$42 / hourPer diemWhat You Will Need: Licensure / Certification / Registration: One or more of the following required: Clinical Counselor credentialed from the Illinois Department of Financial and Professional Regulation obtained prior to hire date or job transfer date. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
Case Management Assistant Silver Cross HospitalCase Management AssistantNew Lenox, IL$19.45–$24.32 / hourUnder the Direction of the Manager of Case Management assists in the administration of case management functions, to include but not limited to, organization of work flow, communications, critical information tracking and links with community resources. The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.
NewBilingual Paralegal - Legal Research & Case Management PSI ServicesBilingual Paralegal - Legal Research & Case ManagementChicago, ILThe role involves conducting legal research, drafting documents, and managing case files while coordinating with clients and court officials. Candidates should have an Associate's degree in Paralegal Studies, a minimum of 2 years of relevant experience, and be bilingual in Spanish.
NewBilingual Paralegal - Legal Research & Case Management PSI PaxBilingual Paralegal - Legal Research & Case ManagementChicago, ILIdeal candidates will have at least 2 years of experience in a law firm, possess strong organizational skills and attention to detail, and be bilingual in Spanish. The Paralegal will support attorneys by conducting legal research, drafting documents, and managing case files.
Technical Support Specialist - Case Management The GEO Group IncTechnical Support Specialist - Case ManagementAurora, ILPrimary Duties and Responsibilities: Communicates via inbound and outbound telephone calls with various law enforcement agency staff members, parolees, and community-based organizations and individuals in order to provide appropriate and accurate responses to inquiries and prompt and accurate resolution of issues. Assists agency personnel and field technicians with installs and de-installs of EM and GPS equipment, including troubleshooting of equipment issues, date entry related to install or de-install, and confirmation of install by phone.