Through empathetic phone-based engagement, accurate documentation, and consistent follow-through, this role supports Jaan Health's mission to deliver more proactive, technology-enabled care that improves patient outcomes, reduces avoidable hospital and ER utilization, and creates meaningful value for providers and patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.